產(chǎn)生SixSigma專案構(gòu)想(ppt 4)

1、產(chǎn)生 Six Sigma 專案 構(gòu)想產(chǎn)生 Six Sigma 專案 構(gòu)想External SourcesInternal & External SourcesInternal SourcesVoice of CustomerVoice of MarketComparison with CompetitorsVoice of Process Areas where Customer Needs are not being met?Trends in Market & Industry that need response?Counter competitive strategies?W here

2、 are we behind Competition?Voice of EmployeesChallenges to Meeting Business ObjectivesW hat are Barriers to Strategic Objectives?New Acquisitions Needing Integration?Are New Products or Services being LaunchedHigh Defect Rates?Obvious W aste?High Costs & Consumption?Employee Turnover?Frustrations?Pr

3、oblems with Recently Launched Products ?No Process D efined?Constant Process Tweaking and Fire fighting? Customer Surveys Market Share Trends Focus G roups Competitive Studies Product Returns W arranty Claims Benchmark Studies Trade & Business Articles Feedback from Sales People Balanced Scorecard C

4、ost Trends & Structure Annual G oals & Objectives Inventory Trends Major D elays CTQ Flow D own Business Level Metrics vs. G oals New Acquisition Business Level Metrics New Product Launch History & Cycle time Vendor Performance MetricsBusiness Metric ExamplesBusiness Metric Examples Material Balance

5、 Studies Employee Surveys Scrap Reports Employee Turnover Yields Trend G raphs Process Maps Defective Pareto Charts Process Analysis Cost Trends & Pareto Analysis Downtime Reports Cycle Time Data (baseline) W rite -offsBusiness Metric Examples2q在4-5組中工作m利用之前的投影片中的 3 個(gè)項(xiàng)目製作一份8-10個(gè)專案構(gòu)想的表單m講述一個(gè)適當(dāng)?shù)纳虡I(yè)策略專案構(gòu)想m進(jìn)一步調(diào)查研究商業(yè)規(guī)則和其他的流程資料，並將每一個(gè)可用的構(gòu)想依序列表。 m