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1、DMAIC STANDARD WORK TEMPLATEDEFINEMEASUREANALYZEIMPROVECONTROL12345Please use this DMAIC Standard Work Template to help guide you in preparing a presentation that summarizes the key team based activities that drive both revolutionary and evolutionary improvement.Feel free to contact any of the follo

2、wing members of the Product Integrity Group listed on this board for help.DEFINEMEASUREANALYZEIMPROVECONTROL12345The DMAIC Model Guideline for Process ImprovementDevelop Business case for project.Identify OwnerDefine MandateSelect Team & Team Leader Set Team NormsDetermine Customer and Business need

3、sDefine critical Input, Process and Output measuresDefine Process Start & EndDefine Process Inputs & OutputsDetermine Customer RequirementsMap “As Is ProcessBenchmark as NeededEstablish MFA data collection methodEstablish QCPC data collection methodEstablish SPC data collection methodGather DataPerf

4、orm Root Cause Analysis on problems.Develop / select alternative solutionsMap “To Be ProcessDevelop Action PlanManagement Review Pilot changes and validate improvementImplement Improvements / Mistake Proofing DevicesUpdate Standard WorkImplement Key CharacteristicsMonitor Metrics (Process KCs & Cust

5、omer) to Verify ImprovementDocument savingsShare Lessons LearnedID potential future projects.Establish direction and accountability.Understand current process.Baseline Process PerformanceUnderstand Process OpportunitiesDefineMeasureAnalyzeImproveControlAnalyze current costs / potential savingsPerfor

6、m Waste analysis on “As Is process.Understand process variationUnderstand process performancePilot and Validation of ImprovementsStandardized Improvements TEAM BASED DMAIC PROCESS1. Define2. Measure3. Analyze4. ImproveRoot Cause AnalysisWhy?Why?Why?RepeatableEffectiveEfficientStandard Work5. Control

7、Mistake ProofMap information/process flowsProcess ManagementSelect OpportunityDevelop Team MandateCollect dataSPC, QCPC & MFADisplay Process Improvement Status Develop a visual method to display the overall ACE Process Improvement activity within the work group. Recommended format based on the DMAIC

8、 modelFor each activity, give status on progress within each of the 5 areas: Define, Measure, Analyze, Improve and Control. MeasureAnalyzeImproveControlDefineType PROJECT TITLE hereDEFINEMEASUREANALYZEIMPROVECONTROL12345Type Date herePut a picture of the parthere (if applicable)DMAIC Project Summary

9、Define, Measure, Analyze, Improve and ControlDefineImproveAnalyzeMeasureControlDefine key metric trying to improveDefine team playersDefine key process steps (flowchart)Define key measures (i.e., Key Characteristics)Describe the type of data that was collected at this step in the projectDescribe cha

10、racteristics of the data collectionDescribe the measurement system used to collect the dataDescribe the analysis tools & techniques used by the team at this point (RRCA, Fishbone analysis, etc.)Summarize the Teams conclusions (i.e., capability too low, accuracy off location, yield too low, cycle tim

11、e too high, etc.)Summarize the both process and product improvement ideas brainstormed at this step in the DMAIC processDescribe some of the improvement tools used such as DOE, Waste Elimination, PFMEA, etc.Summarize the types of Mistake-Proofing controls used to control the variation over the long

12、termDescribe any B/P changes, SPC Key Characteristics added, and Control Plans institutedDEFINEMEASUREANALYZEIMPROVECONTROL12345DEFINEMEASUREANALYZEIMPROVECONTROL12345ProblemDescribe here briefly the project PROBLEMDEFINEMEASUREANALYZEIMPROVECONTROL12345ObjectiveDescribe here briefly the project OBJ

13、ECTIVE.You may show the top level metric chart herethat your team is trying to improve. What is the Team attempting to accomplish?DEFINEMEASUREANALYZEIMPROVECONTROL12345Project MandateOn this page put a copy of the Team Mandate thatis supported by management. Examples areCQE Project Contract Sheets,

14、 Passport JobTickets, and Supplier Investigation forms.DEFINEMEASUREANALYZEIMPROVECONTROL12345Part FunctionDescribe here briefly the FUNCTION of the part if applicable using a bullet chart. Also include a picture of the unit. DEFINEMEASUREANALYZEIMPROVECONTROL12345TeamQuality Engineers nameManufactu

15、ring Engineers nameDesign Engineers namePurchasing Buyers nameSupplier Contacts nameCustomer Contacts nameetc.List below the names of the TEAM members and their corresponding functions: DEFINEMEASUREANALYZEIMPROVECONTROL12345MEASUREShow a picture of the part feature that you are measuring.Describe t

16、he measurement system employed to gather the data.Show examples of the data gathered from the process you are trying to improve.Show an example of the data collection sheet filled in or an Excel spreadsheet of the data.ANALYZEDEFINEMEASUREANALYZEIMPROVECONTROL12345List on this page charts of the mea

17、surements such as the following:Histograms (include Cp, Cpk, Pp, Ppk for variable data)Run or Control Charts to see trends and patternsPareto Diagrams that illustrate top turnbacks and/or defects to go afterStatistical tests for accuracy or precision parametersetc.Minitab Analysis ExampleIMPROVEList

18、 bullets of each improvement idea being explored by the teamList bullets of each improvement idea completed by the teamList bullets of improvement ideas currently in the process of being implemented with a statusShow illustrations of the tools used to drive improvement. For example:Fishbone Diagram analysisDesign of ExperimentsProcess Failure Mode Effects Analysisetc.DEFINEMEASUREANALYZEIMPROVECONTROL12345CONTROLDEFINEMEASUREANALYZEIMPROVECONTROL12345Describe the Mistake-Proofing devices implemented into the process designed to con

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