國際商務(wù)談判(英文版)chapter9SkillsofBodyLanguageinBusinessNegotiation精課件

1、International Business Negotiation1 Chapter9 Skills of Body Language in Business Negotiation 2Teaching Objectives After studying this module, you should be able to know: 1Signals of body language in different cultures2How to read and understand body language?3Application of body language in internat

2、ional business negotiation3 Introduction of body language in business negotiation Application of the body language in negotiation123 Contents Body language in different cultures49.1Introduction of body language in business negotiationSome studies show that up to 90 percent of communication is nonver

3、bal. Though you might say one thing, your body movements may indicate something entirely different. All types of language that take place without words are defined as nonverbal language. Language that doesnt use words takes place all the time. When we converse with others we communicate by much more

4、 than words. 5 9. 1.2Types of body language-Facial expressions (1)Speaking eyes (2)Speaking brows (3)Mouth expressions8 9.1.3Limb languages (1)Movement of upper limbs (2)Movements of lower limbs 9 914 0ther behaviors (1)Message conveyed by smoking actions： (2)Message conveyed through coughs： 10 914

5、0ther behaviors (1)Message conveyed by smoking actions： (2)Message conveyed through coughs： (3)Playing with something that you have brought with you： 11 9.2 Body language in different cultures9.2.1 Distance between people conversing9.2.2Physical appearance and physical contact 9.2.3Eye contact 9.2.4

6、 Facial expression 9.2.5Gestures9.2.6 Posture12 9.2 Body language in different cultures9.2.1 Distance between people conversing9.2.2Physical appearance and physical contact 9.2.3Eye contact 9.2.4 Facial expression 9.2.5Gestures9.2.6 Posture13 9.3Application of the body language in negotiation9.3.1Bo

7、dy language affects negotiation(1)Positive Attitudes (2)Gestures14 9.3.2How to use and understand body language in negotiation(1)How to use body language in negotiationMaking first contactHandshaking Gauging reception Seeing a change of heart 15 (2)How to understand body language in negotiation Studying what you and you