國際商務(wù)禮儀Unit13JobhuntingEtiquette求職禮儀課件

1、Unit Thirteen Job-hunting Etiquette 求職禮儀Focal Points1. Basic rules of job-hunting etiquette2. How to use the telephone properly in job-hunting3. How to behave well in the interviewContentsLead in1Reading A2Reading B3Reading C45ExercisesTest Your Job Seekers Etiquette (Add up the number of correspond

2、ing points for each letter. As are 2 points, Bs are 1 point and Cs are 0 points.)1. How did you decide what kind of a job to look for? A. I carefully evaluated my skills, interests and goals and have targeted a profession that would allow me to achieve my goals and keep me interested over a long per

3、iod of time. B. A lot of my friends have gone into this profession and theyre reasonably happy with it. C. I dont care what I do, I just want to make a lot of money.2. How have you put networking to work for you? A. I have contacted everyone I know to see if they have any good contacts for me or if

4、they have heard of any job openings. B. I told a few of my friends that I was looking for work, but I dont want to push anyone into helping me find a job. C. I want to get this job on my own.Warming up3. How have you used the phone to find out about open positions? A. I have called all of the places

5、 where I am interested in working to see if they have any open positions. B. Im afraid that if I call I will be bothering them. C. Im not planning to contact any potential employers by phone. If they need help theyll advertise.4. How have you been trying to find ads that describe the job you want? A

6、. I read the ads in the local papers, online, and in all of the related trade publications I could find both in print and online. B. I read the ads in the paper and I have been keeping my eyes open downtown for Help Wanted signs. C. I read the ads in the local paper.Warming up5. How have you made su

7、re that your resume really sells you and your skills? A. I carefully created my resume with all of my strengths and related experience in mind. Then I proof read it again and again. Finally, I handed it out to a few of my professional contacts to get their feedback on it. B. I took a lot of time to

8、create my resume and I ran it through spell check on my computer. C. I wrote down what Ive done in my career and when I did it.6. What do you say in the cover letter? A. I write a letter detailing why I want the available position, why I am qualified to fill it, and where I have received the experie

9、nce that qualifies me for the position. B. I write a paragraph telling them that I am interested in the open position, that I have a lot of good experience and that I am a very hard working employee. C. I just write a few sentences saying that I am interested in the job they advertised in the paper.

10、Warming up7. How do you dress for the interview? A. I try to dress with the culture of the office I am visiting in mind while striving to look professional. B. I wear my normal work clothesthe ones I wore to work that day anyway. C. I wear my jeans and tee shirtI dont want to have to change who I am

11、 just to make an impression.8. How do you respond to questions in the interview? A. I listen carefully and take time to think about each question before offering a response, being sure to highlight my strengths. B. I respond quickly with the first response that comes to me. C. As soon as I think I k

12、now what the question is, I jump in with my answer, even if the interviewer is not finished asking the question.Warming up9. How do you choose your references? A. I think about who I have worked for and where I got job experience that relates to the job I am looking for. Then, I call the former empl

13、oyers who I have targeted and ask them if they would be willing to speak about me. Finally, if they agree to be one of my references, I send them a copy of my resume and a letter telling them what I am looking for. B. I list my favorite past employers and call them or leave messages telling them tha

14、t someone might be calling to ask about me. C. I just list all of my previous employers and hope that they say good things about me.10. When do you send thank-you notes? A. I send out a thank-you note after every interview on the day of the interview. Even if they dont hire me this time, I am pretty

15、 sure they will remember me next time. B. I send thank-you notes to the places where I really want to work. I dont bother with the others. C. I dont think thank-you notes are really necessary. They know I am interested in the job and thats really all that matters.Warming upAdd up the number of corre

16、sponding points for each letter. As are 2 points, Bs are 1 point and Cs are 0 points.15 20 You get the job! Youre interested and excited about your work, you are thoughtful and considerate and we think youll be a huge asset to the company!10 14 You are being considered. Focus on approaching every jo

17、b opportunity with enthusiasm and confidence. Remember, you want the job offer, even if you dont think youll take the job.0 9 Your resume is in the pile. You need to spend considerable time considering what you want to do with your career before applying for any more jobs, and when you do applysell

18、yourself!Warming upBusiness Etiquette While Job Hunting Job hunting can be frightening business-not only are you meeting new people and struggling to make good first impressions, but your financial and professional future may be riding on it. Still, following some basic rules of etiquette will help

19、you present yourself the right way and leave your potential future employer with positive memories of your first meeting. Reading AUnit Thirteen Job-hunting Etiquette Business Etiquette While Job HuntingBe Prompt During every step of the job hunting process, you should be punctual. When youre late,

20、even if it is not your fault, you appear irresponsible and careless-two things that employers want to avoid. With that in mind, always budget extra time for travel-there is no telling if you might get caught in traffic, stuck on a broken-down bus or even lost. Keep your interviewers phone number on

21、your person in case a catastrophe prevents you from being on time-the least you can do is let them know you are running late. Reading AUnit Thirteen Job-hunting Etiquette Business Etiquette While Job HuntingLook Good Whether you are applying to be a CEO or a mailroom clerk, you should look professio

22、nal and presentable in your interview. This demonstrates you are taking the job opportunity seriously and you have respect for the company. Your clothes should be clean and pressed, your hair neat and, for men, your face clean-shaven. Do not apply too much fragrant cologne, aftershave or perfume, an

23、d avoid any clothing that is too sexy-youre applying for a job, not trying to pick up a date. Reading AUnit Thirteen Job-hunting Etiquette Business Etiquette While Job HuntingBe Appreciative An often-overlooked bit of business etiquette is simple thankfulness-show genuine appreciation for the opport

24、unity to obtain a new job. This is not complicated, and takes little time-begin by thanking your interviewer in advance at the end of your cover letter. Thank her/him again in your interview, and express excitement at the opportunity to start this new job. A final, memorable token of thanks is to se

25、nd a thank-you note following the interview-this is a way to show you are serious about the position while keeping yourself in the interviewers thoughts long after your meeting is over. Reading AUnit Thirteen Job-hunting Etiquette Business Etiquette While Job HuntingPay Attention During your job sea

26、rch, you should appear focused-it is poor etiquette to not pay proper attention to your potential future employer. Turn off your cell phone before any interview, and focus on the conversation. Ask questions and appear interested in the discussion-simply smiling and nodding makes you appear uninteres

27、ted or even bored. Remember names and proper spellings, and always address your correspondence to the right person. Reading AUnit Thirteen Job-hunting Etiquette Business Etiquette While Job HuntingBe Formal in Writing Remember to be respectful and proper in all written communication, particularly e-

28、mail. Do not type in all capital letters, and always address your interviewer as Mr., Mrs. or Ms. Consider signing up for an email address to use solely while job hunting-it reflects poorly on you to have a silly or otherwise inappropriate email address. Something as simple as your name adheres to p

29、rofessional etiquette. Always double-check for spelling errors and typos before sending an email. Reading AUnit Thirteen Job-hunting Etiquette Job Hunting Etiquette and What to Do in an Interview Under todays economic conditions, job hunting etiquette has never been more important. How you present y

30、ourself, what you say, how you say it are just a few things that can set you apart from the competition. It all starts with your resume. Your resume is likely the first chance you have to make an impression on a potential employer. When it comes to proper job hunting etiquette, here are some of the

31、chief things to keep in mind when preparing your resume:Reading BUnit Thirteen Job-hunting Etiquette Job Hunting Etiquette and What to Do in an InterviewUse good quality paperList a specific employment objective first Include only information thats pertinent to the job youre applying for Research va

32、rious styles until you find the one that best suits your background (some are designed to highlight education, others your work history) Use past tense when referring to job duties Use active verbs Be as specific as possible Make sure there are no typos or grammatical errors Reading BUnit Thirteen J

33、ob-hunting Etiquette Job Hunting Etiquette and What to Do in an Interview You should try to be a “professional” resume writer. This is a great way to have a stellar resume that can make a huge difference in whether you get a foot in the door or not. Now once you have your foot in the door and have a

34、n actual interview set up, you want to carefully choose what youre going to wear. A good job hunting etiquette rule of thumb for this is to find out what sort of dress code a company has, then dress at least one notch above that. And even when interviewing at a business thats extremely casual, you s

35、till want to dress at a higher level than may be required. It shows an employer you care enough about getting the job that you put in some extra effort. Reading BUnit Thirteen Job-hunting Etiquette Job Hunting Etiquette and What to Do in an Interview Before the interview, proper job hunting etiquett

36、e calls for you to do some homework about the company and business where youre interviewing. You want to show the employer that you know about and understand their industry. Also, be sure to get detailed directions to the company. The last thing you want to do is to be late for your interview! Some

37、job hunting etiquette tips for the actual interview are: Stand when someone of either sex comes into the room Stand also when being introduced Wear a smile as much as possible Give a firm handshake with your right hand Make and maintain eye contact Have extra copies of your resume and any other pert

38、inent information with youListen carefully Ask questions whenever possibleReading BUnit Thirteen Job-hunting Etiquette Job Hunting Etiquette and What to Do in an Interview One thing you definitely do not want to do during the interview is talk about salary or benefits unless the interviewer brings t

39、hese topics up. Discussing the position and its requirements are great, but todays job hunting etiquette says that money talk during a first interview is a huge faux pas. You want to seem eager to get the job and interested in it, not the salary. Finally, after your interview, youll want to send a t

40、hank you card or note immediately. Job hunting etiquettes is pretty emphatic that the thank you be sent right after the interview. So dont wait a week. Send it within 24 hours and definitely within 48 hours. You mainly want to show appreciation for the interview, but its also a good time and simple

41、way to express your interest in the position. And that can make all the difference in whether you get the job or second interview or not! Reading BUnit Thirteen Job-hunting Etiquette Overcome the Terror on Your Side of the Desk Job searches can be nerve-racking, and the stress often only increases w

42、hen it comes time to face an interviewer and put our best foot forward. Facing someone (or even a group of people) were meeting for the first time and making a convincing presentation that we are the answer to their hiring need is a daunting task. Although for many people the interview process is th

43、e most dreaded part of the job search, it doesnt have to be. With the right amount of preparation and a realistic perspective, the job interview, handled with professionalism and finesse, can be the key to your success. Here are some guidelines to help you turn your next interview into the event tha

44、t tips the decision in your favor. Reading CUnit Thirteen Job-hunting Etiquette Overcome the Terror on Your Side of the DeskLearn about the hiring company. Rather than spending all your energy reading one of those books that offers the perfect answer for every interview question, do some research on

45、 the company and its industry. If the company has recently been recognized for some achievement, be prepared to talk about it. If the firm faces challenges, some questions about its current strategies will show that you dont have unrealistic expectations. Reading CUnit Thirteen Job-hunting Etiquette

46、 Overcome the Terror on Your Side of the DeskBe prepared to ask questions. Asking insightful questions not only positions you as a thoughtful candidate but also gives you more control of the meeting. However, you need to ask questions that reveal some of your abilities and interests as well as your

47、desire to know more about the workings of the organization. Make sure that some of your questions touch on how you can contribute to the firms success if you get the job and what criteria are in place to define outstanding performance. Avoid questions that seem self-serving, such as the number of va

48、cation days during the first year or the robustness of the benefits package. Reading CUnit Thirteen Job-hunting Etiquette Overcome the Terror on Your Side of the DeskDont misrepresent your abilities or experience. Although you want to appear in the most favorable light, resist the temptation, both o

49、n your resume and in your interview, to misrepresent your accomplishments. Even stretching the truth can have dire consequences. Did you lead the project or were you a support person? What were your specific duties on the team? Many people have assumed that no one would ever check their resume or th

50、eir assertions and then found out the hard way that their assumption was a bigReading CUnit Thirteen Job-hunting Etiquette Overcome the Terror on Your Side of the DeskBe prepared for the unexpected. An interview is an appointment that needs to go off without a hitch. Yet were all familiar with Murph

51、ys Law. Try to anticipate the worst and prepare for it. First of all, get on your way in plenty of time to arrive early. Being late for a job interview is generally an unforgivable faux pas. Not only does it inconvenience others, but, according to Louis Imundo, author of The Effective Supervisors Ha

52、ndbook, lateness may even indicate a problem with.Reading CUnit Thirteen Job-hunting Etiquette Overcome the Terror on Your Side of the DeskRemember that first impressions are critical. Look sharp. Savvy interviewers know that most people showing up for a job interview are presenting their best profe

53、ssional appearance, probably looking better than they will ever look in the workplace. So go all out to create that great first response from your interviewer. Wear an outfit that fits well and is clean and pressed. Choose something professional and conservative; save your flashy fashions for anothe

54、r time. And dont forget your shoes. Make sure they are clean, polished, and conservative. Finally, if you need a haircut, get a good one. Reading CUnit Thirteen Job-hunting Etiquette Overcome the Terror on Your Side of the DeskRelax and project confidence. A good interviewer pays attention to the li

55、ttle things that give clues to a candidates character: the way you walk into a room, how you shake hands, and if you make strong eye contact. Even though you may feel nervous, which is natural, be confident in yourself and your abilities. Visualize yourself walking into the interview room with poise

56、, looking the interviewer in the eye, and shaking hands with a firm grip. Remember that youve worked hard to get where you are, and you should feel good about yourself. That confidence will translate to a favorable firstReading CUnit Thirteen Job-hunting Etiquette Overcome the Terror on Your Side of

57、 the DeskTreat everyone you meet with respect. Dont save your good manners for when you walk into the interviewers office. You never know who might provide the good word that gives you the advantage over the competition. One executive I know always uses his secretary as a barometer for assessing can

58、didates. After an interview, he always heads over to see her and asks, What do you think? If the applicant had been curt, disrespectful, or had generally ignored her, that person didnt get hired. Obviously, candidates never knew that they were being tested in the reception area. Therefore, if they w

59、ere genuinely courteous to other staff members, the executive felt fairly confident they would also be courteous on the job.Reading CUnit Thirteen Job-hunting Etiquette Overcome the Terror on Your Side of the DeskAlways send a thank-you note. Although a handwritten note is preferable, at the very le

60、ast send a thank-you e-mail. The sooner you write it, the more sincere it will be and the more someone will appreciate your quick response. Writing the note within twenty-four hours will allow you to capture the enthusiasm that the interview generated. However, if you have delayed in writing the not