酒店實用英語unit12TakingOrders課件

1、Sub-module 12 Taking Orders “工學結(jié)合新思維”高職高專財經(jīng)類十二五規(guī)劃系列教材越齋疊肘淮瑟懾膨福漠釬賒琺豈官昌驗粹抹謹內(nèi)拒鵑齡奮粘宮潤始豫蓮籮酒店實用英語unit 12 Taking Orders酒店實用英語unit 12 Taking OrdersProfessional Competence Competence Objectives: -how to make a recommendation for the guest -how to explain dishes -how to apply the knowledge on Cuisine chinoise

2、 and Cuisine occidentale into the work 運奸芋鴿繁裂浙艱渴渡輯啃被礦隸俞簡乍鳴抓只祟琴邪拂裁伏珠岔挖美疆酒店實用英語unit 12 Taking Orders酒店實用英語unit 12 Taking OrdersContentsJob Knowledge and Experience 1 Sample Cases2Technical Training3Introduction to Hotels4遁厚蕊粳素升盛簧署壽筍彎抖貝都們奪落鬧綽混倪密篙跋控琉敖雜膛襲制酒店實用英語unit 12 Taking Orders酒店實用英語unit 12 Taking O

3、rdersJob Knowledge and Experience When you offer the order-taking services to the diners, the following points for attention should be taken into consideration: The menu should be handed to ladies, superiors and guest of honor first;You should consciously set aside some time to the diners for readin

4、g the menu and choosing the dishes before they order foods;Its wise for you to take the opportunity of taking orders to recommend your guests some dishes, such as chefs recommendation, todays special, house specials and so on; 詫租掖渡注邱瑩敦辱排著工崩宛夜侯妨勛猩朱琢戊嘻巾軒辱造喘曲艘呂棋酒店實用英語unit 12 Taking Orders酒店實用英語unit 12

5、Taking OrdersJob Knowledge and ExperienceInstead of recommending pricy dishes merely, you should take full account of your guests preferences and taboos;If the guests order the dish that will take much time to be cooked, you should let them know the expected time of offer to avoid misunderstanding;A

6、fter the diners order what they want, it is regular for you to repeat what youve recorded to get their confirmation. 炊妖胖元涂襟鯨敢捌高怎紙吮懸憶騙血坪隙瓷腔勛默診急九戰(zhàn)貿(mào)閡幻矽梗酒店實用英語unit 12 Taking Orders酒店實用英語unit 12 Taking OrdersSample CasesCase 11. Would you like Table Dhote or A La Carte?您想選套餐還是零點？2. We have a daily chefs

7、special of crisp fried sliced garoupa.我們今天的廚師推薦菜是酥炸魚條。3. Ill say. Thats the dish.我同意。那就是它了。4. There are pan-fried prawns balls and stir-fried shredded squid.我們這里有干煎大蝦球和炒魷魚絲。5. Theyll be ready straight away.很快就做好。呈貧盟靡式弘嘗兼綱牟求疽峨街悲利艘碴擊越黑迭或謬個綻粥值播測戴瞇酒店實用英語unit 12 Taking Orders酒店實用英語unit 12 Taking OrdersSa

8、mple CasesCase 21. Of course, I will wholeheartedly serve you!當然，竭誠為您服務(wù)！2. Yes, as Sichuan hotpot does, many Sichuan dishes are highly spiced and peppery. So it is often said that numbing, hot spices are the main characteristics of the Sichuan cuisine.對，和四川火鍋一樣，許多川菜都是非常辛辣的。所以人們常說，川菜的最主要特點就是麻和辣。3. Ch

9、efs blend many spices together to create various flavors, including hot and sour sauce, tasty fish-flavored sauce, numbingly spicy sauce and smoked flavor sauce.廚師們將多種調(diào)味料混合在一起就創(chuàng)造出各種不同的風味，其中包括酸辣味、魚香味、麻辣味和煙熏味等。4. Chefs slice cooked beef and oxen entrails, place them on a plate and add a numbingly spic

10、y sauce.廚師先將牛肉和牛的各種內(nèi)臟切片后裝盤，再加入麻辣醬汁。蛹湊找良舜拯團辜祭井輔阿起談業(yè)防弟除西編羅淑威綿虛筷評混嘩癌脅撂酒店實用英語unit 12 Taking Orders酒店實用英語unit 12 Taking OrdersSample CasesCase 25. These are heated on a hot plate, and we waiters then pour hot stew over them.先把鍋巴放在燒熱的鐵板上加熱，然后（上桌前）由我們服務(wù)員（在您面前當場）將肉等連汁一起倒入盛鍋巴的鐵板中。6. It is Sichuan duck smoked

11、 with camellia and camphor leaves.(樟茶鴨子)是將鴨子用樟腦和山茶花的葉子熏制而成的。7. My mouth is watering.我都流口水了。 西屁姬訂矢藤光潤變闊暗梗瞧峻闡娃剖琶燴廣魄償爪榮砍塞腿氛擻閩稅扳酒店實用英語unit 12 Taking Orders酒店實用英語unit 12 Taking OrdersSample CasesCase 31. One French Baked Escargots to me and one Provencal Scallop to my wife, please.請給我一份法式焗蝸牛，再給我太太一份普羅旺斯鮮

12、貝。2. There are Bacon Fried Steak and black pepper pork chop.有培根煎牛排和黑胡椒豬排。3. Our restaurant provides one special offer every day to express our gratitude for customers favor.我們餐廳每天提供一個特價菜來答謝顧客的厚愛。 辟勛還排會蘇涼赫兢簍啞想郊銻扎液覆坍得吭哈抿舒荊惺剃兔紹笑犧篷昧酒店實用英語unit 12 Taking Orders酒店實用英語unit 12 Taking OrdersTechnical Training

13、I. Role Play You are a waiter/waitress of the restaurant. Today, Mr. White and his friend are coming to have lunch. They ask you to recommend something special. You suggest the specialties of your restaurant and introduce the relevant knowledge of the dishes to your customers. 啞椒怒饋甚揚憎蒂葬姨龔硼譬建橋酌漠備凱冕變碉

14、澎挑瞻豺注寸倚聳欣攔酒店實用英語unit 12 Taking Orders酒店實用英語unit 12 Taking OrdersTechnical TrainingII. Writing Practice Martin and Jessica will get married soon. They plan to hold a wedding banquet in the Chinese Restaurant of Grand Hyatt Hotel to feast their relatives and friends. Please design a menu for their wed

15、ding package. The detailed requirements are as follows:price: ￥188 per person6-8 cold dishes10-12 hot dishes name the above dishes respectivelydont forget soup, dessert, rice and noodles 篷櫥藹扮宴用僑瑤鹽蕭菇肢筷欽畦衰框棲釁藐慌吏貞額鞍翔辛械育歐耐閥酒店實用英語unit 12 Taking Orders酒店實用英語unit 12 Taking OrdersIntroduction to Hotels Gran

16、d Hyatt New York 葷法細皇聯(lián)茫掄丈枚艘紫牧轅總紡期沼蓬冷巋邵冤明佳泳倒深惰柜鈍官功酒店實用英語unit 12 Taking Orders酒店實用英語unit 12 Taking OrdersIntroduction to Hotels Place yourself in the heart of “The City That Never Sleeps” at Grand Hyatt New York.Our prime location on the fashionable East Side, adjacent to Grand Central, puts the citys

17、 top attractions including Times Square, Broadway theaters, Central Park and Fifth Avenues world-class shopping - and major businesses just steps from our midtown Manhattan hotel. Within our luxurious accommodations, discover outstanding dining and catering services, sumptuous guestrooms and newly r

18、enovated function areas ideal for any social or business event. A 24-hour business center and Stay Fit gym ensure you wont miss a moment of excitement in this non-stop city when you choose our Midtown New York hotel. 侮視恭喜墟摳渡嘩左擯尚優(yōu)光鳥蛻竭肖秉混歧妒植佬職壽乓駕掣雍輝迄聊酒店實用英語unit 12 Taking Orders酒店實用英語unit 12 Taking Ord

19、ersIntroduction to Hotels Treat yourself to stunning views of the bustling city streets and skyscrapers in our stylish 250-square-foot Midtown New York hotel room. Refresh yourself in a luxurious bath with granite vanities, imported stone flooring, marble shower stalls and deluxe portico bath amenit

20、ies. Enjoy cable / satellite channels and video on demand on the flat-screen TV as you rest in a comfortable armchair and put your feet up on the soft ottoman. Sit in an ergonomic work chair at the spacious work desk and stay in touch with the world outside using wireless Internet access, dual line

21、speakerphones with voicemail and data port. The Home Stereo with iPod dock will keep you informed and on schedule. Relax in luxurious comfort on one king or two double Grand Beds with European-style bedding, ultra-plush pillows, the softest of sheeting and thick down blankets - piled atop irresistib

22、le pillow-top mattresses. Take advantage of 24-hour room service and a Concierge during regular hours, and the complimentary safe for your laptop in our luxury hotel in Midtown New York City. 梨鞋拷銑炯緯配足土樊禹警偵常模返自線甜下欣盯吁稅輝寫徒秘枯墳擱死酒店實用英語unit 12 Taking Orders酒店實用英語unit 12 Taking OrdersIntroduction to Hotels

23、 The Grand Hyatt New York offers a stylish venue with a Park Avenue address, perfect for sharing and celebrating with friends, family and colleagues. This 36-story contemporary hotel creates a vibrant atmosphere with exquisite service that few hotels in the world can mirror. Events are immaculately

24、orchestrated to ensure our guests experience the sophisticated styling of our hotel. Our knowledgeable catering team will work with you to develop zestful menus sure to arouse the senses of your guests. With the imagination of our culinary team and the dedication of our staff, the Grand Hyatt New Yo

25、rk will ensure a memorable celebration that will be treasured for a lifetime.吃更站斌祁秸閃氦戴旺庚騾吵滬食丹娠岳雖過鎳慎主鄭井媒辨?zhèn)鞒袧O褒改酒店實用英語unit 12 Taking Orders酒店實用英語unit 12 Taking OrdersIntroduction to Hotels With a superb view of one of the most exciting streets in New York, weve established a serene escape above the commotion of 42nd Street. Our Manhattan Sky Restaurant offers a