GE供應(yīng)商體系審核標(biāo)準(zhǔn)

1、GENERALBUSINESS(總體營運(yùn))OrganizationandInnaxtment(組織與管理)Suppor(Ouis(ions:Provideupdatedorgamzationchartforyourbusiness提供貴司的垠新組織流程圖Identifykeystaffmembersandresponsibilities確定關(guān)鍵成員和職責(zé)Outlmeresponsibilitiesofkeystaffrelativetooperationobjectives概括關(guān)鍵成員的職貴Scoring:Lmutedorganizationwithrolesofkeyplayersnotcl

2、earlydefined.Companywouldhavedifficultysupportinganewprogramstart-upwithoutsignificantstaffingand/orplantandequipmentexpenditures.Organizationappropriateforscopeofcurrentbusiness.Rolesareclearlydefinedandkeyplayershaveabilitytoleadcompanytocurrentobjectives.Companyhasabilitytogrow,butwouldhavetoexpa

3、ndstaffandfacilitiestoaccommodate.5.Organizationiscunentlystaffedtohandleadditionalbusiness.Rolesareclearlydefinedandtoppositionsarestaffedwithleaderscapableofsuccessfullygrowingthecompany.Companyiscapableandwillmgtomakeexpenditurestogrowbusiness.Conunents/Deficiencies:(SuggestedCategoryWeight4)(Sup

4、plierGrade)Optr就ionnlGoMs(營運(yùn)目標(biāo))SupportOiitsUons:Whatisyourcompanymission?Keymeasurements?貴司的使命？關(guān)鍵措施？Whatareyourcuixentyearbusinessobjectives?今年的業(yè)務(wù)目標(biāo)？Comparecurrentyearobjectivestohistoricalperfonmnce.今年和以往歷史成績的比較Discussbusinessreinvestment.Giveexamplesofdomesticandinternationalreinvestment.討論商務(wù)再投資。舉

5、例國內(nèi)和國外的投資Discussyourlong-termbusmessstrategy.長期公司發(fā)展策略Aiethereanyoutstandinglegalissuesfacingyourcompanythatcouldpotentiallyhamperyourabilitytosupplyproductunderquotedcircumstances?是否有突出的政策針對(duì)貴司，從而能潛在妨礙貴司提供產(chǎn)品的能力Doesyourcompanyhavealegalandpoliciescomplianceprogram?Isthereanyoutstandingregulatororsafet

6、ycomplaintsstillpendmg?是否有仍未解決的規(guī)定或安全隱患Keymeasurementsareneitherdefinednorcommunicatedbeyondstafflevel.Individualrolesandresponsibilitiesnotdefinedtoincludeaccountabilityformeetingobjectives.Goalsarelimitedtoshorttemiwithlittlelongtermplanmngevident.Keymeasurementsaredefinedandconuiiunicatedtoallleve

7、ls,andthereisclearaccountabilityforallkeymeasurements.Longandshorttermstrategicplanningispartoftotalbusinessplan.5.Keymeasurementsaredefinedindetailandcommunicatedandmtegratedmtotheworkplanofeachemployee.Progresstogoalsisupdatedonregularbasistoentirebusmess.Strategiclongtermgrowthisailimportantparto

8、fbusmessplan.Conunents/Deficiencies:(SuggestedCategoryWeight5)(SupplierGrade)Industry(行業(yè)背景)Describeyourmajorcompetencies.描述主要能力Aieoffshoresuppliersafactorincurrentorfuturesales?不用Whereareyourgrowthopportunities?哪里有增長機(jī)會(huì)Whatareyourplanstocapitalizeontheseopportunities?如何利用這些機(jī)會(huì)Marketshare,averageannual

9、growlliratesoverthepast5yearsforyourmajorproducts?市場分額，過去5年來主要產(chǎn)品的平均年增長率Scorin父：Businesspositionedtomaintainsmallshareoftotalmarketornichebusiness,withlittlefiindingforplanningforfuturegrowthoracquisition.Currentproductofferingsprovidelimitedgrovvlhpotential.Businessispositionedwellrelativetoothersin

10、industry,althoughtheymaynotbeoneofthekeysupplierswithintheindustry.Productlineofferingscouldprovideoppoitiuutiesforfuturegrowthpotential.5.Companyisclearlyanmdustiyleaderandaccountsforanabove-averageproportionofthetotalindustryoutput.Productlmeoffermgsareinnovativeandvariedenoughtoassuretheirmarketp

11、laceleadership.Coniments/Deficiencies:(SuggestedCategoryWeight5)(SupplierGrade)PrognimExMtHion(體系執(zhí)行情況)Whatprogramsarecurrentlyundenvayinyourfacility?在貴司目前采取哪些體系Whatwasthelastmajorprogramyourcompanvcompleted?Howlongdidittaketocomplete?最近完成的主要體系？花費(fèi)多長時(shí)間來完成Arethereanyothermajorprogramscuixentlyundercons

12、iderationbvvourcompany?目前貴公司考慮進(jìn)行哪些其他的體系？Outlmeproerammanagementpersomielandresourcesavailableforprogramimplementation.概要體系管理人員和執(zhí)行體系的可利用資源Scoring:Companyhasnotimplementedanud/majorprogrammrecentpast.Resourceswouldlimitscopeofanyprogramundertaking.GEAwouldhavetolendconsiderableresourcestobeassuredofsu

13、ccessfulimplementation.Companyhassuccessfullyimplementednud/majorprogramsmrecentpast.ResourceswouldlimitProgramstosmallormid-sized.GEAwouldrequireadetailedimplementationplanalongwithconectiveactionprogrambeforebusmesscouldbeawarded.Companysuccessfullyimplementsnud/niajorprogramsonacontinuingbasis.Re

14、sourcesareeitheravailableorcouldbeobtainedtoassuresuccessfillexecutionofprogram.GEAsresourceinvolvementwouldbelimitedprimarilytoprogrammanagementmterface.Coniments/Deficiencies:(SuggestedCategoryWeight5)(SupplierGrade)Sup卩l(xiāng)ier/CustonuTInfeFfnce(供應(yīng)商/客戶情況)Whoareyourmajorcustomers?主要客戶Doyourcustomersme

15、asureyou?How?客戶如何評(píng)估貴司？Whoareyourmajorsuppliers?主要供應(yīng)商？Howdoyoumeasurethem?如何評(píng)審供應(yīng)商Provideexamplesofcunentreportsandperformancemeasures(eg.,on-timeshipments,availabilitybvproduct).就目前的報(bào)告和執(zhí)行方式提供一些事例Storin父：Companyworksprimarilytliroughblanketordersandhasmiminalcontactwithcustomersandsupplierbase.Quality

16、,deliveiyand/orotlierissuesaregenerallyreactivelyhandledoncasebycasebasis.Companyemploysarepresentativewho,astheprimarycustomercontactpersonallyhandlesmostquality,deliveiyorcustomerquestions.Therepresentativewillmvolvehisplanresourcesonanasneededbasis.Customer/supplierrelationshipsarerecognizedasbei

17、ngimportantandarehandledinaprofessionalandamiablemanner.5.Customersatisfactionisakeyoperationalobjectiveandcompanyhassystemsinplacetomeasurecustomerapprovalaswellassupplierperformance.Companyliasestablishedprogramstliatproactivelyaddresscustomersatisfactionaswellassupplierperfbnmnce.Coniments/Defici

18、encies:(SuggestedCategoryWeight3)(SupplierGrade)Pricing(價(jià)格)SupportOiits(ions:Whatpercentofsalesareinternational?海外銷售的比例？Whatareyourplansforexpandingintointernationalmarkets?擴(kuò)充國際市場的計(jì)劃Whatcompetitiondoyouseefrominternationalmarkets?從國際市場看，你們有何競爭力Aieyouwillmgtoshareyoui-coststructurewithyourcustomers?是

19、否愿意與客戶共享成本結(jié)構(gòu)Doyouhaveaformalizedprogramforcostreductionandwasteelimination?是否有止式的體系，對(duì)于降低成本和消浪費(fèi)Doyoupasscostsavingstoyourcustomers?是否把成本枳累轉(zhuǎn)移給客戶Describedeflatioircostsavingslustoryoverthepastfewyears.在過去一些年內(nèi),描述成本節(jié)約歷史。Companycompetesprimarilyinlocalregionalimrkets,orsuppliesanicheproduct.Littlecompetit

20、ionmthismarket.3.Companycompetesnationallyforbusiness,withsomeinternationalmarketsserved(mostlyNorthAmerican).Hasabilitytocompeteinternationally,however,currentlnfrastnicturecouldnotsupportalargeexportbusiness.Customerbaseisworldwideduetoabilitytoprovidepricingcompetitivewithanyone.Pricinghasallowed

21、themtodevelopasubstantialinternationalmarketbasetocomplementdomesticsales.Conunents/Deficiencies:(SuggestedCategoryWeight3)(SupplierGrade)QUALITY質(zhì)量Responsibility管理職責(zé)SupportQuestions:Whatisthequalitypolicv,howisitcommunicatedtoALLemplovees?公司的質(zhì)量政策是什么？如何告知全體屣員？Dotheshopflooroperatorshavethefreedomtost

22、opproductionifaqualityissueissuspected?懷疑質(zhì)量事件發(fā)生時(shí)，工場操作者們有無自由停止生產(chǎn)？Aieallseniormanagementpersonnelmeasuredonthequalityoftheproduct?是否用產(chǎn)品質(zhì)量評(píng)估所有高級(jí)管理人員Aiethegoalsappropriateforthebusiness?Aretlieytouelienough?Isthereevidenceofavision?目標(biāo)是否與業(yè)務(wù)相符。是否太嚴(yán)？有何證據(jù)。Whatlevelofinvolvementdoestheimnagementteamhaveindea

23、lmgwithqualityissues?IstheQualityManagerexpectedtohandleandresolveallissues?管理團(tuán)隊(duì)處理質(zhì)呈問題時(shí)涉及到哪一層？質(zhì)量經(jīng)理是否被認(rèn)為是要處理各解決所有問題。Scoring:Qualityorganizationexists,butthereisnoevidenceofauthority,vision,orstrongtietototalbusinessmeasurements.3.Appropriatequalitygoalsinplace,butconuiiunicationandtrackingofthegoalsi

24、snotthorough.5.Thereisclearevidencethatwelldefined,effectivegoalsareinplaceandcommunicated,andthattheprogresstowardthosegoalsisunderstoodbyalllevelsofemployees.Conmients/Deficiencies:(SuggestedCategoryWeight5)(SupplierGrade)(建議權(quán)重：5):(供應(yīng)商等級(jí)：)Docummtation文件SupportIsthequalitymanualcompleteanduptodate?

25、Isitaccessibletoallemployeesandapprovedbvuppermanagement?質(zhì)量手冊(cè)完整及更新嗎？是否為全體雇員所理解以及是否已被高層批準(zhǔn)？Aietheredetailedqualityinstructionspostedattheworkstationsintheappropriatelanguage?是否有詳細(xì)質(zhì)量指引用合適的語言擺放在工位。Whatistheprocessforchangecontrol?更改控制的過程是怎樣的？Howareshopfloordrawingscontrolledandupdated?Isthereamasterlist

26、ing?工場圖紙的控制和更新？有沒有主要淸單。Arespecificationsandcontrolplansdocumented?參數(shù)和控制計(jì)劃有沒有文件化。Scoring:Documentationexists,butdoesnotcoverallareasandisnotcomplete.3.Documentationexistsforsome,butnotallareas,orisnotcomplete.5.Alldocumentationiscompleteandcurrent,nononconformity.Conuiients/Deficiencies:(SuggestedCat

27、egoryWeight4)(SupplierGrade)QualityPhmnin乂質(zhì)量計(jì)劃SupportQues(ions:1.Aieallnewcontractsreviewedpriortoacceptancebyappropriatepersonneltoensurecustomerrequirementsareunderstood?是否所右合同在被接受前都何合適的人員評(píng)審過并確定已明白客戶的要求？Dothereviewsaddresssuppliercapability7tomeetcustomerrequirementsandresolutionofnon-capabilities

28、?評(píng)審有沒有含關(guān)于供應(yīng)商能力能否滿足客戶要求？及無能力時(shí)的終止？Aiecriticalprocessesidentifiedandqualityplansdevelopedtoensureprocesscapability7to6Sigmarequirements?有沒有制定關(guān)鍵的過程定義和質(zhì)量計(jì)劃來保證過程能力滿足6西格碼要求？Scoring:Noprocedureexistswliichappliestothequalitysystemrequirementsorabilityofsuppliertomeetcustomerneeds.Manyimportantpersonnelmsale

29、s,engineering,puichasingorothercustomerinterfacesareunawareoforexcludedfromqualityplamiuigactivities.3.Evidenceexiststhatalmostallcustomerrequirementsaredefined,documentedandreceivecapabilityassessment.Onlyoneortwocustomerinterfaceswereunawareofsomespecificsofqualityplanningprocedures.Theshortcoming

30、sarenotsubstantialmtermsofcapabilityassessmentandliavebeencorrectedpromptly.5.Allcustomerrequirementsareaddressedwithsoundcapabilityassessment.Correctiveactionsconsistentlyinvestigateandimprovecontractrevieweffectivenesstoaddressnon-complianceorcustomercomplaints.Criticalprocessesare6Sigmacapable.Co

31、nunents/Deficiencies:(SuggestedCategoryWeight5)(SupplierGrade)Trawabilit、/Inspeion“ndTest追蹤/檢驗(yàn)和測試SupportQues(ions:Doestheinspectionandtestplanincludeacceptancecriteria,equipment,anddocumentationrequirements?檢驗(yàn)和測試計(jì)劃有無包含接受標(biāo)準(zhǔn)，設(shè)備，以及文件化要求？Isincomingmaterialhelduntiltherequiredmspections/testsarecompleted

32、oinecessarymspectioatestreportsarereceivedandverified?是否拒收物料直至物料通過了要求的檢驗(yàn)和測試或必要的文件已經(jīng)被接受和已確認(rèn)。Ismaterialinspectedandidentifiedfromrawmaterialtofimsliedproductasrequiredbytheinspectionandtestplan?有沒有按檢驗(yàn)和測試計(jì)劃對(duì)物料進(jìn)行從原料到成品的驗(yàn)證和定義？Aietraceability7recordskeptfromfinishedproducttorawmaterial?有沒有從成品到原料的追蹤記錄？Scor

33、ing:1.Traceabilityexistsonlywithinproductionprocess,butnottorawmaterial.Noinspectionandtestplanexists.3.Traceabilityexistsfromfinishedproducttorawmaterial,butnodocumentedprocedureexists.Inspectionandtestplanexistsandarecordofresults/statusaccompaniesmaterialtluoughouttheproductionprocess.Proceduresa

34、redocumentedandniaintamedsuchthatproductcanbetracedfromfinishedproducttorawmaterial.Specificationandtestplanexists(whichincludesacceptancecriteria,equipment,anddocumentation)andarecordofresults/statusaccompaniesmaterialthrouglioutdieproductionprocess.Conunents/Deficiencies:(SuggestedCategoryWeight4)

35、(SupplierGrade)ProcessControl/StatisticnlProcessControl過程控制/統(tǒng)計(jì)過程控制SupportQuestions:1.Hnveproceduresbeenestablishedandmaintainedformonitoringthevariationinprocesses?有沒有確立和維護(hù)流程來監(jiān)視過程偏差。ControlPlan:控制計(jì)劃Wliichdepartments(finishing,sub-assembly,etcJ哪個(gè)部門(成品,半成品等)CTQcharacteristicsCTQ參數(shù)Whodoesmonitoring誰監(jiān)視？

36、Howoftenthecliaractensticismonitored(samplesize/frequency)監(jiān)視參數(shù)的頻率(抽樣大小/頻率)Toolsrequired(工具要求)Typeofmonitoring(SPC)監(jiān)視類型(SPC)Ifoutofcontrol,whatactiontotake失控時(shí)的彳亍動(dòng)。Dateandlatestrevision日期/最新版本Aieappearancestandardsinplace?右適當(dāng)?shù)耐庥^標(biāo)準(zhǔn)？Haveshorttermandlongtermcapabilitystudiesbeenperformed?有沒有做長/短期的能力分析？Ai

37、especialcausevariationsinprocessesinvestigatedandcorrected?沒右在過程中調(diào)查和糾正特殊偏差原因？Scoring:Littleornoevidenceofprocesscontrol.3.Operatorsunderstandandworktostationinstructions.5.Proceduresaredocumentedandimintamedsuchtintproductcanbetracedfromfinishedproducttorawlmtenal.Specificationandtestplanexists(whic

38、hincludesacceptancecriteria,equipment,anddocumentation),andarecordofresults/statusaccompaniesmaterialthrouglioutdieproductionprocess.Conuiients/Deficiencies:(SuggestedCategoryWeight5)(SupplierGrade)SupportOues(ions:Isinspection,measuiement,andtestequipmentcapableoftherequiredaccuracy/precision(1/10t

39、olerance)andhandled/storedtoprotectaccuracyandfitnessforuse?檢驗(yàn)，測量，和測試儀器的精度是否達(dá)標(biāo)(1/10公差)，保存是否能保證精度和能夠使用。Whataretheresultsoftherepeatability7&reproducibility(R&R)studies(20%)?Whenaretheyperformed9重復(fù)性和重復(fù)能力的試驗(yàn)結(jié)果？(R&R)30%).3.Inspection,measurement,andtestequipmentiscapableofrequiredaccuracy/precision,isst

40、oredtoimmtamfitnessforuse,iscalibratedregularly,butnodocumentedproceduresoradequaterecordsarekept.(R&Rv30%).Inspection,measurement,andtestequipmentiscapableoftherequiredaccuracy/precision,isstoredtomaintainfitnessforuse,iscalibratedperdocumentedscheduleandprocedures,appropriateactionshavebeentakenwh

41、enequipmentisfoundtobeoutofcalibration,andrepeatability/reproducibilitystudieshavebeencompleted.(R&R20%).Conuiients/Deficiencies:(SuggestedCategoryWeight4)(SupplierGrade)CoirWi、Action/ProblemSolving糾正行動(dòng)/問題解決SupportQues(ions:Iscontrolprovidedforidentification,documentation,evaluation,segregationanddi

42、spositionofnon-conforniingproduct-有沒有對(duì)不一致的產(chǎn)品進(jìn)行定義，文件化，評(píng)審，隔離，報(bào)廢等處理的控制？Aierecordsofnon-conformancemaintainedforcustomerreview?有無記錄和維護(hù)不一致以供客戶檢査？Doeswrittenformalprocedureexistforproblemsolvingthatdefinesrootcause?有無正式文件定義根本原因并解決問題的流程？Docorrectiveactionshavedateofpermanentfixandowner?糾正行動(dòng)有無完成日期和責(zé)任人？Corre

43、ctiveandpreventativeactionisreviewedbyseniormanagementforeffectiveness高層確認(rèn)和生效糾正預(yù)防措施。Scoring:1.Noproceduresexistsforcorrectiveactionorcontrolofnonconformingmaterial.3.Proceduresexist,butafewnon-confornianceswerefound.Totalcontrolofnon-conforniuigproducts.Structuredproblem-solvingisusedwithcontainment

44、action,defiiungrootcause,verifyingcorrectiveactionandsystemcliangetopreventrecurrence.Conuiients/Deficiencies:(SuggestedCategoryWeight4)(SupplierGrade)Hnndlin父Storn父匕Pack父inDtlivcry搬運(yùn)，存儲(chǔ)，包裝，交付SupportQues(ions:Aieproceduresdocumentedandcarriedoutforeachofthefourelements?對(duì)此4個(gè)原素有無文件化的流程及執(zhí)行Doproceduress

45、pecifywhoisauthorizedtoreceiveanddispatchproduct?流程有無指定何人接收和交付產(chǎn)品。Ismaterialexamuieduponreceipttocheckquantity,identity,transitdamage?接收時(shí)有無對(duì)材料進(jìn)行檢查質(zhì)量，一致，運(yùn)輸損壞等？Ismaterialexamuiedpriortosliipmenttocheckquantity,identity,properpackagmg?交付前有無對(duì)材料進(jìn)行檢查質(zhì)量，一致，正確包裝等？Scoring:1.Productatriskofnon-conformanceinone

46、ormoreofdiefourelementsinthissectionandhavenotbeenaddressedwitliproceduiestoconect.3.Proceduresinplaceforall4elements.Oneoitwomniornon-conforniancestocustomerrequirementswerefound.Therearewittenproceduresforeachofthefourelements.Thecompliancetotheseproceduresresultsincustomersatisfaction.Conuiients/

47、Deficiencies:(SuggestedCategoryWeight3)(SupplierGrade)Trainin父(培訓(xùn))SupportOucs(ions:Howaretrainingneedsidentified?如何鑒定培訓(xùn)需求？Whoisresponsibletoensurethetraimiigisdocumented,pleteandup-to-date?誰來負(fù)貴監(jiān)督培訓(xùn)是準(zhǔn)確，完成的和最新的3.Areclassparticipantstestedforaccurateapplicationofthetraining?Arefollowupsessionsscheduled

48、toensureknowledgeretention?培訓(xùn)參與者是否會(huì)被考核？接下來是否有計(jì)劃工作來確保知識(shí)的保持性？Whatactionistakenifclassparticipantsarenotabletocompletethetrainingsatisfactorily?如果參與者不能達(dá)到培訓(xùn)的滿意效果,將會(huì)采取什么措施？Whatisthetrainingprocessfornewpersonnel?Hours?Teoftraining0新進(jìn)人員會(huì)進(jìn)行什么培訓(xùn)？時(shí)間？形式？Scoring:1.Traimngprogramsforselectedpersonnel.3.Traimngp

49、rogramsavailableforallpersonnel,participationrequiredforCTQoperators,optionalforothers.Comprehensivetrainingprogramrequiredforallemployees(hourlyandsalaried),withschedulesandneedsclearlydefinedforallpositionsandpeople.Coniments/Deficiencies:(SuggestedCategoryWeight4)(SupplierGrade)Cus(omtrOrientatio

50、n客戶定位Doesthesupplierattempttoreviewtherealneedsandexpectationsofcustomers?供應(yīng)商是否試圖了解客戶的真正需求和期望需求Doestheorganizationactivelyseekwaystokeepallemployeesawaieofcustomersandtheirroletomeettheirneeds?機(jī)構(gòu)是否積極尋找方式讓所有員工認(rèn)識(shí)客戶和他們?cè)跐M足客戶需求中所扮演的角色Doallemployeesviewmeetmgcustomerrequirementsastheirprnnarvtask-bothmter

51、nalandexternal?是否所有員工認(rèn)為滿足客戶需求是他們的首要任務(wù)無論是內(nèi)部還是外部Doesdiesupplierattempttomeasurecustomersatisfaction?Aiethesemeasuresreviewedbvmanagement?供應(yīng)商是否試圖評(píng)估客戶滿意度？這些評(píng)估是否被管理機(jī)構(gòu)評(píng)審？Scorin父：1.Customerinvolvementandevaluationofcustomerneedsoccursonlywhennecessary.Personnelresponsiblefordesign,purchasmg,processing,insp

52、ection,correctiveaction,training,etc.Alldemonstratealackofcustomercontactandawarenessofgeneralcustomerneeds.3.Customerinvolvementandproactivedeternunationofcustomerneedsisevidentinmoststagesfromdesignthrouglideliveiy.Persoimelresponsibleformiportantfunctionsaregenerallyincontactwithcustomersanddemon

53、strateawarenessandrespondtocustomerneeds.Oneortwosliortconungsarebeingrectified.5.Customercontactandinvolvementareevidencedtliroughouttheorganizationandallpersonnelunderstandandrespondtocustomerneedsidentifiedtliroughregular,proactiveconunumcation.Coniments/Deficiencies:(SuggestedCategoryWeight3)(Su

54、pplierGrade)SupportDoessupplieridentifyandtrackcostassociatedwithquality(mternal,externaLinspection,appraisalcost)?供應(yīng)商是否把鑒定成本與質(zhì)量(外部，內(nèi)部，檢驗(yàn)，鑒定費(fèi)用)聯(lián)系再一起Isthereevidencethatcorrectiveactiontakenreducecosts?是否有正確的方式來降低成本？Iscostofqualitydatareviewedandmeasuiedagainstgoals?根據(jù)目標(biāo)，質(zhì)量成本資料是否被評(píng)審Whatistrendfortheco

55、stofquality?質(zhì)量成本的趨勢是什么？Scorinz：Totalcostofqualityisnottrackedormeasured.3.Totalcostofqualityistrackedandtrendsarestable.Totalcostofquality(scrap,rework,non-conformance,externalfailurecost)aretracked,charted、reviewed,andcoixectiveactionstoreducecostsaremiplemented.Conunents/Deficiencies:(SuggestedCat

56、egoryWeight3)(SupplierGrade)掙續(xù)改善）Con(inuousProcessImpwvtment(?掙續(xù)改善）SupportQuts(ions:Arethekeyproductiowbusmessprocessflowschartedanddotheprocesseshavedefinedowners?主要生產(chǎn)流程是否制圖，其中過程控制是否規(guī)定所有者Isthereevidenceofprocessimprovementincost,timeorquality?在成本，時(shí)間或質(zhì)量方而，過程進(jìn)展有何結(jié)果？Isdefectdatausedtosetprioritiesforp

57、rocessunprovement?過失資料是否經(jīng)常作為流程進(jìn)展的Doprocessimprovementteamsexistandincludealllevelsofdieorganization?流程進(jìn)展組是否存在，是否包含機(jī)構(gòu)各種級(jí)別。Doesdiesuppliertrainallemployeesmproblem-solvingandotherqimlitvimprovementtools?供應(yīng)商是否在解決問題方面和其他質(zhì)量進(jìn)展方而對(duì)所右員工進(jìn)行培訓(xùn)Storin父：1.Nomecliamsmexistsforthecontinuousidentificationandimplement

58、ationofprocessimprovements.Noevidenceofprocessimprovementsisavailableotherthanthosewhichareareactiontoproductnon-conformaiice.3.Positiveevidenceofeffectivecontinuosimprovementactivitiesexist,exceptforoneortwoexamplesofimprovementopportunitiesnotpromptlyinvestigatedorimplemented.Participationinimprov

59、ementteamsatalllevelsexceptforafewemployeeswhoarenotinvolvedwithorawareofmiprovements.Theseshortcomingsarebeingrectified.5.Acomprehensive,continuousmecliamsmexiststopromoteimprovementinitiativesthrougliawareness,incentivesandimprovement.Resourcesareallocatedtoensurethatprocessmiprovementsaremiplemen

60、tedeffectivelytoelevateproductqualityandcustomersatisfactiontools?Coniments/Deficiencies:(SuggestedCategoryWeight4)(SupplierGradePRODUCTIONSUPPORT(生產(chǎn)支持)IMerialsManaHemfiU原料管理SupportQiwstions:WhattypeofMaterialRequirementsPlanning(MRP)svstemisinplace?哪種形式的原料需求計(jì)劃系統(tǒng)正在使用Whatarethemajorfunctionalmoduleso