加強團隊建設的25種方法(中英對照)-金衛(wèi)東

1、25 Instruments for Team Building加強團隊建設的25種方法 1、Spend time creating the team. 花費時間創(chuàng)造團隊Ideally you should spend substantial effort ensuring that you have the right people in your team. If you inherited your team, then spend time with each of the team members getting to know them and their strengths an

2、d weaknesses. This will help in overcoming obstacles and barriers as the team progresses through its objectives.最理想的是，你應該盡最大努力確保管理團隊中有適合的人選。如果你承接了一個團隊，你更應該多花時間去了解每個成隊的長處和短處。這會有利于團隊在實現(xiàn)目標的進程中克服各種障礙和困難。2、Promote diversity within the team. (20% Ideas, 80% Execution) 促進團隊的多樣性（20% 的思考，80%的執(zhí)行） Look for peo

3、ple who bring complementary skills, talents, abilities to the table. If the team is required to be creative and innovate, then be careful of within-team hierarchy. A new entry level employee is unlikely to disagree with the long serving Senior Manager in a group context, but he/she may have the best

4、 idea.要尋找那些能帶來互補的技能、才干和能力的團隊人選。如果團隊需要創(chuàng)新和改革，則要注意團隊的層次體系。新入職的員工不太可能與有資歷的高級管理者持有不同意見，但是他/她可能會提出最好的建議。3、Forge clear rules of behavior and follow them religiously. 制定明確的行為規(guī)范，并嚴格執(zhí)行。Real teams develop rules of conduct to help them achieve their purpose and performance goals. Examples include attendance, co

5、nfidentiality, constructive confrontation and contribution from your team members.真正的團隊制定行為規(guī)范從而幫助團隊達到目的和業(yè)績目標，這樣的行為規(guī)范包括：出勤，保密，團隊成員建設性的沖突和貢獻等等。4、Communicate the significance of the task 溝通任務的重大性。By sharing the importance of the task with the team, it helps to make the work more meaningful and intrinsi

6、cally rewarding. It can also help to contribute to a better understanding of the overall goals and objective of the business.通過與團隊分享任務的重要性能夠使工作更有意義并從本質上有收獲感。這樣做也有助于讓大家更好地了解事業(yè)的整體方向和目標。5、Develop shared objectives 制定共同的目標。 By involving the team members in the goal & objective setting process you are in

7、volving them in the decision making of the group. This has the benefit of empowerment which can increase commitment to the goals and objectives.通過讓團隊成員參與目標的制定過程，讓大家參與到組織的決策中。這樣做強化了實現(xiàn)目標的忠誠度和承諾。6、Manage conflict within the group. 管理團隊的內部沖突You can do this by emphasizing the role of cooperation. An open

8、 and honest discussion of contrasting opinions on critical matters helps to build group understanding and cohesion with the team.你可以用強調合作來管理團隊的內部沖突。以開誠布公的方式就關鍵問題展開討論，允許不同觀點，有助于團隊建立和諧，達成共識。7、Create an environment that is “Safe”. 營造一個“安全”的環(huán)境。People are not perfect, we all make mistakes. Develop an env

9、ironment where people can openly acknowledge and discuss errors/mistakes that they may have made. Doing this will develop a culture that promotes learning, and may well prevent other team members making that same mistake.任何人都不是完美的，都會犯錯誤。營造一個可以公開承認錯誤，討論錯誤的環(huán)境。這樣可以建立一種鼓勵學習的文化氛圍，防止其他隊員犯同樣的錯誤。8、Manage yo

10、ur first impression. 管理你的第一印象。Pay particular attention to what you say and do (especially the nonverbal behavior). This is especially important during your first meeting with your new team members, first impressions really do count.特別注意你的言行舉止（尤其是非語言行為）。這一點在與你的隊員初次見面的時尤為重要，因為第一印象很關鍵。9、Ensure there is

11、 flexibility within the team. 確保團隊的靈活性。Teams can, and should, develop “synergy effects” where the sum of the parts is greater than the whole. Use the different talents and skill-sets in multiple ways that are seldom best-defined by permanent or inflexible roles.團隊能夠而且應該大力發(fā)展“協(xié)同效應”，部分的力量之和大于整體。集多種方式，使

12、用不同的人才和技能， 而這是僵化死板的角色從來都做不到的。10、New team members equal a new team. 新成員相當于一個新團隊。When the composition of the team changes for any reason, (people transition out, or new people join) then the team can be said to be “new”. High performing teams do an excellent job of “on-boarding” the new team member(s)

13、.當團隊的構成因為某種原因而發(fā)生變化時（人員離開或新人加入），這個團隊就是一支新的隊伍。高績效團隊在幫助新人融入方面也做得很出色。11、Develop the individual. 發(fā)展個人。 High performance teams have the added dimension that each team member is not just “achieving a set of tasks within a group”, but are also on their own personal development path. Helping the team members

14、 to “get on the path” will benefit the team in the short term and the organization in the long term.高績效團隊還有一個額外的層面，每個隊員都不是只在“完成團隊中的一系列任務”，他們還在走個人的職業(yè)發(fā)展路徑。幫助隊員們“踏上他們的職業(yè)發(fā)展路徑”有利于團隊的短期發(fā)展和整個組織的長期發(fā)展。12、Recognize & Reward the team, not just the individual. 認可并獎勵團隊，而不是個人。If the team performs well and exceeds

15、 expectation, it is the team who should receive the recognition and/or reward. While this sounds obvious, few organizations are adept at team recognition. Hold the team, not the individuals, accountable for the results.如果團隊表現(xiàn)很好，超出了預期，應該是整個團隊受到肯定和表揚。這是顯而易見的，但是卻只有很少的組織能夠認可整個團隊。要讓整個團隊而不是個人對結果負責。13、Deal

16、 with poor performance. 幫助業(yè)績差的人。If a team member is not performing to the required level, do something. Discuss one on one with the individual what their thoughts are: Clarity of objectives; lack of ability; lack of tools/training; lack of motivation, etc. You need to know what it is if you are goin

17、g to help. The risk you run if you ignore it is too great, ultimately the team may fail to deliver. “A chain is only as strong as one of its links”. The morale of the team overall can be greatly affected by failure to address poor performance.如果團隊成員的表現(xiàn)沒有達到要求，需要做些事情。逐個談話，了解他們的想法：對目標的認識程度；是否能力不足；是否缺少技

18、巧/培訓；是否缺少動力等等。你需要知道該如何幫助他們。如果忽略這些將會冒很大的風險，最終這個團隊將失敗。“鏈條是由于每節(jié)堅固才牢固”。對不良業(yè)績得失察將會嚴重影響團隊的士氣。14、Challenge the team regularly with new information. 有規(guī)律地用新信息挑戰(zhàn)團隊。New facts and information often startle a team into action to redefine and enrich its understanding of the performance challenge. This, in run, wi

19、ll help the team to shape a common purpose, set clearer goals, and improve on its common approach.新的事實和信息常常激活團隊加深理解并挑戰(zhàn)新的業(yè)績目標。這有利于團隊形成一個共同的目的，設定更加明確的目標，改進方法。15、Manage relationships with outsiders. 管理與外部的關系。The team leader is expected to manage much of the teams contacts and relationship with the rest

20、 of the organization. He or she has to communicate effectively the teams purpose, goals and approach to anyone who might help or hinder it. 團隊的領導者可望管理更多的團隊與外部的聯(lián)系和溝通。他/她也必須就團隊的目標與途徑與所有的有助或不利于目標實現(xiàn)的人進行有效的溝通。16、Remove obstacles. 排除障礙。A team leader must have the courage to intervene on the teams behalf w

21、hen obstacles that might cripple or demoralize the team arise. This is one test that the team leader must pass in order to gain mutual trust from team members. Showing that the team can depend on their leader will promote team performance and their loyalty.當出現(xiàn)某些障礙影響了團隊發(fā)展或者挫敗團隊的士氣時，團隊的領導者必須有勇氣代表團隊挺身而

22、出。這是領導者為了獲得團隊共信所必需通過的測試。事實證明團隊信任其領導將促進團隊的績效，加強忠誠度。17、Promote constructive disagreements. 提倡有建設性的辯論。Constructive disagreements usually lead to creative insights and different perspectives. Let each person articulate their standpoint and ensure that everyone reaches a common understanding of the issue

23、s raised. If managed well, this “Dynamic Friction” can be the driving force of change and innovation within the team. Avoid the trap of complete consensus.有建設性的爭論通常會得到有創(chuàng)意的見解和不同的觀點。讓每個人闡述自己的立場，并保證每個人達到共識。如果處理得好，這種“動態(tài)的摩擦”將成為促進團隊變革、創(chuàng)新的動力,避免陷入完全一致的陷阱中。18、Break a complex task down into more manageable ch

24、unks. 將一個復雜的工作分解成易于處理的幾個部分。A team that understands what the component parts of the task are will be able to focus on putting the building blocks in place to achieve success. With overly complex or difficult tasks, teams can easily become daunted by the scale and scope of the challenge. Dont let this

25、 happen to your team.了解任務的構成團隊將能夠專注于通過逐步安裝模塊來取得成功。遇到過于復雜或困難的工作任務時，團隊會因為挑戰(zhàn)的程度和范圍而氣餒。不要讓這些出現(xiàn)在你的團隊。19、Create opportunities for others. 為他人創(chuàng)造機會。Do not grab all best opportunities and credit for yourself. A high performing leader will actively look for opportunities to develop people in their team.不要為自己獨

26、占所有的機會和榮譽。一個好的領導者能積極地尋找機會來幫助隊員發(fā)展。20、Ask good questions. 提出有意義的問題。A skillful leader can expand the capability of the people in the team by coaching them. One of the best ways to coach someone is to ask insightful and challenging questions that help the individual to see new possibilities.一個有才干的領導者可以通

27、過指導隊員來提高他們的能力。指導別人最好的辦法是提出有見地的和挑戰(zhàn)性的問題來幫助隊員看到新的可能性。21、Celebrate every success. 慶祝每一個成功Step back from time to time and acknowledge your progress and successes, both big and small.時常駐足，認可你所取得的進步與成功，不論是大還是小。22、Take a stand when you need to. 需要時表明堅定的立場Your team needs to know that you have strong opinions

28、 and confidence, and are prepared to stand up for them when necessary.你的團隊需要知道你有堅定的觀點和信心，并準備好在必要時為他們挺身而出。23、Mutual accountability; Team Leader Responsibility. 相互問責；領導者的責任A team leader has a responsibility to protect the team. The team must know that their leader will support, protect and defend them without hesitation. The l