管理學(xué)習(xí)英語(yǔ)2作業(yè)

1、管理學(xué)習(xí)英語(yǔ)2作業(yè)管理學(xué)習(xí)英語(yǔ)2作業(yè)14/14管理學(xué)習(xí)英語(yǔ)2作業(yè)管理英語(yǔ)2作業(yè)年級(jí)_專(zhuān)業(yè)_姓名_管理英語(yǔ)2作業(yè)1一、社交用語(yǔ)(合計(jì)10分，每題2分)15題：選擇正確的語(yǔ)句達(dá)成以下對(duì)話，并將答案序號(hào)寫(xiě)在答題紙上。1.DoyoumindifIrecordyourlecture?_.Goahead.A.NevermindB.No,youdbetternotC.Notatall2.Wouldyouliketogototheconcertwithus?_,butIvepromisedtohelpJimwithhisChinese.Thankyouallthesame.A.IhateconcertsB.I

2、llgowithyouC.IwishIcouldItmightbeagoodideatoreadsomesimplifiedbooksfirst.A.Havethebooksbeensoldout?B.Whatisaboutthisone?C.Whatbookswouldyourecommend?4.YourplanisperfectandIbelievethatitwillbeagreatsuccess._A.Yes,itis.B.Thankyouverymuch.C.Idontthinkso.5.?Itwilltakeatleasttwoweeks.Howsoonwillyoufinish

3、ourannualreportWhenwillyoufinishourannualreportHowlonghaveyoufinishedourannualreport二、詞匯與構(gòu)造（合計(jì)30分，每題2分）620題：閱讀下邊的句子，從A、B、C三個(gè)選項(xiàng)中選出一個(gè)能填入空白處的正確選項(xiàng)，并將答案序號(hào)寫(xiě)在答題紙上。6.WethinkthatSmithshouldbetoldabouthis_conditionassoonaspossible.A.physicB.physicsC.physical7.Heis_thiscompany.AinchargeofBinthechargeofCunderth

4、echargeofHiringagoodemploymaycostmuchmoneyandtime,_,itcanwinmuchmoreforthecompanyinfuture.A.whatsmoreB.atlastC.however9.Accordingtotheirfeedbacksheets,theparticipantsareall_withthetraining.A.satisfiedB.satisfyingC.satisfactory10.Areyoufamiliar_thesaying,“itsnotwhatyouknow,butwhoyouknow”?Ineventplann

5、ing,networkingiskey!A.withB.toC.in11.Theyhavedisagreementtheplanofcelebratingthefoundingofthecommunity.A.onB.inC./Thequalityofquestionnairewill_howmuchinformationweknowfromourcustomers.A.effectB.affectC.affections13.TheJiaheCommunityServiceCenterisaboutto_serviceforresidents.A.providedB.provideC.pro

6、viding14.Idliketo_thatthestaffmemberwhoservedmedidntreallyeemstoknowwhathewasdoing.A.pointoutB.pointatC.pointin15.Ihavecoffeebreakfasttime.A.atB.inC.onTheheatingsystemofourapartmentbrokedownsoImadea_calltothecommunityservicecenter.A.discussionB.complaintC.praise17.Itisonlybyagreeingwiththeirviewpoin

7、tandthatyouwillresolvethesituationandsendthecustomerawayhappy.A.suggestingapossiblesolutionB.suggestapossiblesolutionC.suggestedapossiblesolution18.Thenewyearisjust_.A.incornerB.aroundthecornerC.outsidethecorner19.People_findusefulinformationfromtheannualreport.A.hadtoB.daredC.could20.Look!_.A.Herea

8、rethebuscomesB.HerecomesthebusC.Thebusherecome三、閱讀理解（共40分，每題4分）21-25題：閱讀以下短文，從A、B、C三個(gè)選項(xiàng)中選出一個(gè)正確答案，并將答案序號(hào)寫(xiě)在答題紙上。Passage1Stressaroundinterviewsisofteninfluencedbyourassumptionswemaketoourselvesabouttheprocess.Counteringanxiety-provokingthoughtscanhelptolowerlevelsofanxiety.“Ijustmessedupthatanswer,andt

9、heresnohope.”O(jiān)nepooranswernormallydoesnotknockacandidateoutofconsideration.Aninterviewislikeatest,gettingan85or90mightbegoodenoughtogetthejob.Visualizingsuccesscanimproveperformanceandhelpeaseanxiety.Alwaystryimaginingpositiveinteractionswithyourinterviewer,particularlyinthehoursjustbeforeyourinterv

10、iew.Tosomeextent,relaxationtechniques,suchasprogressivemusclerelaxationorbreathingexercises,canmanageanxiety.Ifyouranxietyaroundinterviewisexcessive,youmightconsiderseeingadoctortodevelopeffectivecountermeasures.ofteninfluencesthestressaroundinterviewsaccordingtothepassage?A.InterviewprocessB.Anxiet

11、y-provokingthoughtsC.Interviewersassumptions22.Doesonepooranswerinaninterviewinfluenceacandidatetogetajob?A.Yes.B.No.C.Notgiven.23.Imaginingsuccesshelpacandidatetolevelsofanxiety?A.lowerB.raiseC.equal24.Howcanwereduceourstressaroundinterviews?A.BreathedeeplyB.MeetfriendsC.HaveabigmealWhenshouldwegot

12、oseeadoctoraccordingtheauthor?A.Whenweloseconfidenceinaninterview.B.Whenwefindeffectivemeasuresagainstanxietyroundinterview.C.Whenwehavetoomuchstressaroundinterview.2630題：依據(jù)短文內(nèi)容判斷給出的語(yǔ)句能否正確，正確的寫(xiě)“T”，錯(cuò)誤的寫(xiě)“F”，并將答案寫(xiě)在答題紙上。Passage2Crosstrainingistraininganemployeetodoadifferentpartoftheorganizationswork.Tr

13、ainingworkerAtodothetaskthatworkerBdoesandtrainingBtodoAstaskiscrosstraining.Crosstrainingisgoodformanagersbecauseitprovidesmoreflexibilityinmanagingtheworkforcetogetthejobdone.Ontheotherhand,crosstraininghassomebenefitsfortheemployeesaswell.Itletsthemlearnnewskills,makesthemmorevaluable,keepsthemst

14、imulatedandreducesworkerboredom.Crosstrainingcanbeusedinalmostanypositioninalmostanyindustry.Icrosstrainedsomeofmydesignengineerstogoonfieldinstallationtripsandgetfirsthandknowledgeofhowtheirdesignsworked,ordidntwork,inthefield.Cashierscanbetrainedtostockshelvesandstockerstrainedtocashier.Thisallows

15、youtoquicklyopenadditionalregistersifthecustomerqueuegetstoolong.Asyoupreparecrosstrainingplans,youneedtoconsiderboththecompanybenefitsandtheemployeebenefits.Carefullyselecttheemployeestobecrosstrained.Somepeopleliketolearnnewthings.Somearemorecomfortablestickingtowhattheyknow.Dondecidewhichemployee

16、sarereadyforachangebasedontheirageorperformance.tCrosstrainingistraininganemployeetodoadifferentjobinadifferentcompany.Crosstrainingisbeneficialnotonlyformanagersbutalsoforemployees.Crosstrainingcanapplytoalmostanypositionandalmostanyindustry.Notallemployeesaresuitabletobecrosstrained.Youcandecidewh

17、ichemployeestobecrosstrainedaccordingtotheirage.四、翻譯（每題4分，共20分）3135題：英譯漢，從A、B、C三個(gè)選項(xiàng)中選出一個(gè)最正確答案，并將答案序號(hào)寫(xiě)在答題紙上。Idontknowwhyheislate,hemighthavehadanaccident.A.我不知道他為什么遲到，可能碰上了事故。我不知道他為什么沒(méi)有遲到，很有可能碰上了事故。我不知道他為什么遲到，必定是碰上了事故。Stressaroundinterviewsisofteninfluencedbyourassumptionswemaketoourselvesaboutthepro

18、cess.來(lái)自面試的壓力會(huì)影響我們對(duì)面試過(guò)程的推斷。揣摩會(huì)影響面試壓力，我們只需關(guān)注過(guò)程。我們自己對(duì)面試過(guò)程的揣摩常常會(huì)影響面試壓力。33.Willyoubeinvolvedinopeningthenewoffice?A.你會(huì)加入新辦公室嗎？B.你會(huì)參加開(kāi)設(shè)新辦公室的工作嗎？C.你會(huì)被卷入到新辦公室的工作中嗎？Weshouldpresentdataintablesorchartssothatthereportmaynotbeboringwithfactsalone.A.我們應(yīng)當(dāng)用表格或圖表來(lái)體現(xiàn)數(shù)據(jù)以便報(bào)告不由于僅有事實(shí)而無(wú)聊無(wú)聊。B.我們應(yīng)當(dāng)用表格或圖表來(lái)表示數(shù)據(jù)，所以，報(bào)告就不會(huì)由于僅有事

19、實(shí)而無(wú)聊無(wú)聊。我們應(yīng)當(dāng)用表格或圖表來(lái)體現(xiàn)數(shù)據(jù)以便報(bào)告不討厭僅有事實(shí)。Angrycustomerstendtoaimtheirdissatisfactionandcomplaintsatstaffmembers.A.憤慨的顧客常常會(huì)把職工當(dāng)成他們宣泄不滿和訴苦的目標(biāo)。憤慨的顧客計(jì)劃把對(duì)職工的不滿和訴苦當(dāng)成目標(biāo)。憤慨的顧客趨勢(shì)于把職工的不滿和訴苦當(dāng)作目標(biāo)管理英語(yǔ)2作業(yè)2一、社交用語(yǔ)(合計(jì)10分，每題2分)15題：選擇正確的語(yǔ)句達(dá)成以下對(duì)話，并將答案序號(hào)寫(xiě)在答題紙上。Howsyourmotherdoing?_A.Sheisverywell.B.Sheisverykind.C.Sheisdoingsh

20、oppingnow.MynameisHelen,andIwasbornin1980.Mymajorwaselectricalengineering.A.Tellmeyourname,please.B.Tellmealittlebitaboutyourself,please.C.Tellmehowoldyouare,please.3Letsmakeplanfirstforourevents,shallwe?_A.Yes,wedo.B.OK,letsdoit.C.Idliketo.4.Whatdoyouthinkofyourmothersadvice?A.Itdoesntfitus,actuall

21、y.B.No,Idontbelieveit.C.Idontbelieveinher.5Wouldyoumindansweringsomequestionsaboutyourannualreport?A.Yes,withgreatpleasureB.No,ImafraidIcantmakeitC.No,aslongasitdoesntlongtake二、與構(gòu)（共30分，每小2分）620：下邊的句子，從A、B、C三個(gè)中出一個(gè)能填入空白的正確，并將答案序號(hào)寫(xiě)在答上。6.Theenemyhasstrengthenedtheir_position.A.protectiveB.defensiveC.off

22、ensive7.Morethan30people_theposition.A.appliedforB.appliedtoC.appliedin8.Youmust_theannualcertificationofemploymentonlinewithin15days.A.submitB.omitC.commitHiringtherightemployee_you_athousandtimesoverinhighemployeemorale.A.paysoffB.takeoffC.paysback10.Hekeepsonhisfocusonmoney.A.makeB.madeC.making11

23、.Attheendoftheday,youwantallattendees_youreventtorememberthiskeymessagethatyouvespentalongtimereinforcing.A.leaveB.toleaveC.leaving12.Lets_ourplan.A.startB.startedC.starting13.Ididntdo_lastweek.A.nothingB.somethingC.anything14.Theyhavelearnedabout_inrecentyears.A.severalhundredsEnglishwordsB.hundred

24、sofEnglishwordsC.hundredofEnglishwords15.Weareunder_tofinishthetaskwithinsuchlimitedtime.A.lineB.pressureC.expectation16.Theypromisedthecarforus.A.repairingB.repairedC.torepaired17.Whenstatingproblems,wecanmakea_withthosefromlastyear.A.comparingB.compareC.comparisonWhenreadingtheannualreport,weshoul

25、dlookout_theareaswherethecompanydidnotcomplywiththeregulations.A.atB.forC.on19.IfI_you,I_moreattentiontotheindependentauditorsstatementsintheannualreport.A.was;shallpayB.am;willpayC.were;wouldpayreportandfinancial20.Didthemedicinemakeyoufeelbetter?No.Themore,Ifeel.A.medicineItake;andtheworseC.Itakem

26、edicine;worseB.medicineItake;theworse三、閱讀理解（共40分，每題4分）21-25題：閱讀短文，從A、B、C、D、E五個(gè)選項(xiàng)中選出一個(gè)正確答案，并將答案序號(hào)寫(xiě)在答題紙上。Passage1Successfulandmemorableeventsdontjusthappen.Organizingandholdinganeventtakesplanning.Whetheritsananniversary,asportingeventoraretirementparty,andnomatterhowmuchtimeyouhave,youreventssuccessi

27、sinthedetails.Therearesomesuggestionsforyoutoholdasuccessfulevent.Decideuponyourtargetaudience.Thefirstthingisyoushouldknowwhoyourtargetaudienceis.Fromthisalltheotherdecisionswillfallintoplaceintermsofformat,content,prices,locationetc.Makealistofdetails.Whenyouholdanevent,youneedtoconsidereverything

28、,fromprogramcontent,lighting,foodserving,transportationtoparkingandsafety.Makingalistwillensureyoudontoverlookthings.Haveaclearpurpose.Whenyouplananevent,youshouldclearlydefineitspurpose,becausethefollowingdecisionshouldsupportit.Donotclash.Checkthecalendar.Dontclashwithholidaysorpopularvacationtime

29、s.Knowyourlimitations.Youshouldbeawareofyourweaknesssuchasbudgetortime.Ifyoudecidetoholdaneventinaweekstime,planforamorefamiliaraffair.Ifitsabigevent,prepareseveralmonthsahead.Ifthebudgetissmall,youmayhavetoalotofdo-it-yourselfwork.WhichofthefollowingstatementisNOTtrueaccordingtothepassage?A.Toknowy

30、ourtargetaudiencefirsthelpsyouplanyoureventbetter.B.Tocheckthecalendarcarefullywillavoidtimeconflict.C.Knowthelimitationmeansyoushouldknowtheaudienceslimitation.Whichisnotthefactorofholdingasuccessfulevent?A.AclearpurposeB.AlistofdetailsC.AinvitationAccordingtothepassage,whatisthekeyfactortomakeyour

31、eventsuccessful?Leadership.Details.Plentyofplanningtime.Whatisthebesttitleforthispassage?A.Details-thekeytothesuccessofanevent.B.Successfulandmemorableeventsdontjusthappen.C.Howtoplansuccessfulevents.25.Whatisthepurposeofmakinglistofdetails?A.MakesurenotoverlookthingsB.TofollowdecisionsC.Tohaveaclea

32、rpurpose2630題：依據(jù)短文內(nèi)容判斷給出的語(yǔ)句能否正確，正確的寫(xiě)“T”，錯(cuò)誤的寫(xiě)“F”，并將答案寫(xiě)在答題紙上。Passage2Feedbackfromyourcustomersisveryimportant.Themoreinformationyouhavefromthem,themorecompetitiveyouwillbeinyourfield.Thefollowingtechniqueswillhelpyouknowwhatthecustomersthinkofyourbusiness.1.Askyourcustomersdirectlyandcatertotheirwishe

33、s.Thisisthesimplestwaytofindoutwhatpeoplewantfromyourserviceorproduct.Whenhotelcustomersareaskedwhattheywantfortheirbreakfastandthenthehotelstaffareaskedwhattheythinkthecustomerwants,theanswersarequitedifferent.Beacustomeryourselfandfindoutwhatyourcustomersexperiencewhentheyuseyourservice.Thisisoneo

34、fthemostobviousbutunderusedwaysforgettingfeedback.Forexample,youcanactasoneofthecustomersinawheelchair,andseehowyouretreated.3.Useafocusgroup.Focusgroupsarerepresentativesofcustomerswhosejobistoprovideyouwithinformationontheirneedsandpreferences.4.Usequestionnairesandsurveys.Thisisoneofthemostwell-e

35、stablishedfeedbacktechniques.Whenwell-conducted,theyusuallyworkwell.5.Encourageyourfront-linestafftobuildstrongrelationshipswithcustomers.Yourfront-linestaffarethemostresourcefulandreliable,aswellastheleastcostly,ofyourcustomerfeedbacksources.Theircommunicationwiththecustomerswillbecomeimportantinformationforimprovingcustomercare.Youmaydeliverthebestserviceintheworld.Butifitisnotwhatpeoplewant,yourewastingyourti