oracle做的華為項目建議書

1、Table of ContentsIntroduction-Huawei Business Requirements For Configuration Platform Project-Oracle Profile- Oracle Profile- Oracle Successful Cases- 4. Proposed Solution For Huawei-Proposed Application- Project Scope- Integration and Interface- Oracle Configuration Product Roadmap- Hardware and Ne

2、twork Requirements-Oracle SellingPoint Implementation Plan-Proposed Training and Knowledge Transfer-Oracle Education Service-Training Draft-Proposed Support and Maintenance Program- Objectives- Process of Oracle Support- Technical Support- Organization of Oracle World Wide Support- Overview of Oracl

3、e Chinas Support- How to Get Oracles Support- Oracle Software Support Service-Quotation- AppendixAppendix A Oracle SellingPoint: Generating Top_Line Results from Your Oracle Applications Investment (top_line_growth.pdf)Appendix B Datasheet on Oracle SellingPoint (ds_osp_42.pdf)Appendix C Datasheet o

4、n Oracle SellingPoint Developer (ds_ospdeveloper.pdf)Appendix D Datasheet on Oracle SellingPoint Internet (ds_ospinternet_42.pdf)Appendix E Oracle SellingPoint Customers Rave (osp_raves)Appendix F Oracle SellingPoint Configurator Deployment Methodology (ospc deployment methodology.pdf)1 INTRODUCTION

5、Huawei HUAWEI has invited a number of firms to propose for the implementation of HUAWEIs Configuration Platform Project. Oracle is truly appreciative of being selected as one of the firms asked to propose.Our main proposal sets out in detail our response to HUAWEIs Request for Quotation (RFQ). Partn

6、ering with Oracle, HUAWEI is assured the best possible success for the Configuration Platform project in terms of technology, applications, business and process know-how, and delivery of results.An integrated and functionally rich configuration solution, as is detailed in our proposal, will allow HU

7、AWEI to analyze and prioritize its investment in products and services that add value to HUAWEI.HUAWEI is looking for a long term relationship with a partner to work toward its business objectives and goals. This partner must:Possess strong local implementation and support team.Possess significant e

8、xperience within the Telecom industry.Have expertise and experience in successful large-scale turnkey systems implementations.Have a proven track record as a world class systems implementor, specifically with respect to project management, applications integration, and enabling infrastructure.We fee

9、l confident that we can demonstrate to HUAWEI that Oracle has the experience, skills, and solutions to assist HUAWEI in meeting its business objectives and goals.Oracle is truly delighted to be able to present this proposal to HUAWEI.2 HUAWEI Business Requirements 2.1 Huawei Company OverviewEstablis

10、hed in 1988, Huawei is a company that specializes in research and development of telecom products as well as their production and marketing. With a total sale of 1.2 billion US dollars in 1998, Huawei ranked first in Chinas market share. Its access network secured seventy percent market share. Among

11、 its over 11,000 staff members, of whom eighty-five percent are university graduates, forty percent are engaged in R&D and thirty-five percent in marketing and after-sales services. Huawei has set up representative offices and customer service centers in the large cities across 33 provinces or munic

12、ipalities domestically. It also has two subsidiary institutions in Beijing and Shanghai. Besides a joint venture in Russia, the company has established representative offices in Hong Kong, Russia, the United States, the Middle East, African, South Asian and South American countries as well. Its prod

13、ucts have been sold in more than 11 countries or regions. Research and Development (R&D) is very important to any hi-tech company. Huawei allocates no less than ten percent of its sales income into R&D each year. In 1998, its R&D fund totaled 106 million US dollars and is estimated to be 180 million

14、 US dollars in 1999. Now there are over 4,000 experts and technicians devoted to R&D in Huawei, of whom seventy percent are master or doctor graduates or postdoctoral researchers. The self-developed products of Huawei can be divided into four categories: wired, wireless, data communications and powe

15、r supply products - ranging from switching, transmission, mobile communications, intelligent network, supporting network, data communications, ATM and terminal products to other key telecom technology fields. With its independently developed core technology, Huawei has become an all-round supplier o

16、f digital telecom equipment. The most important of all is that Huawei products are based on its independently designed IC chips. Its 0.25um ASIC designing capability has enabled Huawei to become one of the most advanced in this field in the world. China is the second largest telecom market in the wo

17、rld. The investment in telecom infrastructure values 36.3 billion US dollars. Chinas telecom equipment market is also the most competitive one open to the whole world in which Lucent, Siemens, Ericsson, NEC, Motorola, Alcatel and NorTel joined successively. In this fierce competition environment, Hu

18、aweis major products have taken between twenty to thirty percent market share. For some products, the market share is even as high as seventy percent. Besides, its switching equipment, supporting network and intelligent network have become more and more widely used in high-level networks.In the inte

19、rnational market, Huawei products have entered the telecom networks of more than 11 countries or regions such as USA, Brazil, Russia, Lithuania, Uzbekistan, Bulgaria, Kenya and Hong Kong, etc. In addition to this, Huawei is currently operating representative offices in more than 30 countries or regi

20、ons in the world.This is an amazing story of progress of a Chinese hi-tech company. The longest journey to success has just been started with an aim to become a world class professional telecom equipment manufacturer. We, at Huawei, are working to fulfill that desire. On the basis of the latest stat

21、istics, the annual revenue in 1999 has been ensured to reached to 1.5 billion US dollars.2.2 HUAWEI Business Requirements Currently Huawei has a large amount of configuration business to deal with every day, these configuration business typically includes the following phases:collect telecom users o

22、rder requirements by Sales Representatives on the spot of sales;User order requirement analyzing;Generation of configuration design for telecom equipment or solutions;Generation of commercial quote(in format of Lotus 1-2-3, Lotus WordPro, Lotus Freelance and Microsoft Word, Excel, PowerPoint) based

23、on configuration solutions and prices of components involved in the configuration design;Generation of commercial bid(in format of Lotus 1-2-3, Lotus WordPro, Lotus Freelance and Microsoft Word, Excel, PowerPoint) which includes configuration design and commercial quote;Examination of the generated

24、configuration design;Examination of the signed commercial contract;Project Objective:The objective of this “Configuration Platform” project is to:Re-engineering the process and operational mode of the current sales chain;Standardize the current legacy systems to the most advanced sales chain softwar

25、e suite within the scope of telecom industry;Support several other parallel enterprise systems like: IPD(Integrated Product Development) and ISC(Integrated Supplying Chain);Project Scope:Business Scope:The project will overlap a series Huaweis current selling chain business domains and will make a f

26、ar-reaching influence and revolutionary transformation to current business operation mode of these business domains, these business domains are listed below:collection of telecom users order requirements;user requirement analysis;configuration design of total solutions including product and service;

27、commercial quote based on configuration design and price of the components involved in the configuration design;formal commercial bid of the total solutions including quotes and configuration design;examination of the total solutions before formally submitting to final user;examination of final cont

28、ract signed between Huawei and the final user; User Scope:This project will bring a profound influence to a broad user scope which contains almost all of Huaweis sales relevant staffs involved in selling chain business, this user scope includes direct sales force which contains sales representatives

29、 who works on the sales spot and face direct to final users; sales support force who work in sub sales offices, overseas sales agencies, etc; system maintenance engineers whose responsibilities are ensure the system to operate normally and smoothly by the means of technique.Geography Scope:This “Con

30、figuration Platform” project will take a active role and make a far-reaching influence within a broad geography scope including all huaweis sales bureaus, sales sub offices and overseas agencies. The 2 figures listed below demonstrate the geography scope of this project: Figure 1: Domestic Sales Net

31、work System of Huawei Technologies Global World Sales Network System of Huawei TechnologiesApplication ScalePresent:Total 2300-2400 sales relevant staffs will be involved by this “Configuration Platform” Project including 2000 direct sales force and 300-400 sales support force. In future( 3-5 years

32、):According to enterprise regulation for 3-5 years in future, the application scale will expand to total 5500 sales relevant staffs including about 5000 direct sales force and 500 sales support force. Current IT backbone/legacy:IT backbone:Business Platform: Oracle Application R10.7 is currently use

33、d as Huaweis standard ERP systemOffice Platform: Lotus Notes/Domino and SmartSuite are currently adopted as Huaweis standard Office systemNetwork Protocol: TCP/IPNetwork Type: WAN for Intranet with DDN as the standard connection media between headquarter(in Shenzhen) and branch offices(Domestic)Ente

34、rprise Server Type: Huawei adopts server of SUN as the standard enterprise ServerDatabase: Oracle 7.3.4 is currently used by Huaweis ERP system and Oracles 8I will be hopeful upgrade objective, besides Oracle, supplier can choose MS SQL Server7.0 as the candidate databaseOperating System: Huawei rec

35、ommend supplier to choose MS Windows NT 4.0 as the system OSTechnical architecture: 3 layers Client / Server architecture is currently adopted by Huaweis Intranet system, including: DB Server as the layer1, several App servers as the layer2 and numerous clients as the layer3Legacy:Huawei has current

36、ly 2 legacy systems “Netstar” and “ASMS”. “Netstar” supports the business of configuration design for total solutions provided to final users and automatic generation of business quote included in total solutions for Huaweis; while “ASMS” supports business of examination of solutions generated befor

37、e submit to final users. Existing weekness of legacy systems: both “Netstar” and “ASMS” have the obvious weekness, they are:Currently support only 2 kinds of telecom products of Huaweis total 15 kinds of products, “Switching System” and “Access Network”;Lack necessary interfaces with ERP system and

38、future PDM system, therefore these 2 legacy systems exits like information “islands” in fact;3 Oracle Profile3.1 Oracle ProfileOracle Corporation, a $9.1 billion company with headquarters in Redwood Shores, California, USA, was founded in 1977 and is the worlds leading supplier of information manage

39、ment software. It is the worlds largest supplier of software company. Oracle has over 30,000 employees in 145 countries . In 1999, Oracle has over 9.1 billion revenue with 26% growth rate and Application is accounted over 2.0 billion and is growing up with 45%. Oracle headquarter phone is 650/506-70

40、0, the web address is . Oracle began with a vision of finding faster, easier, less expensive and more powerful ways to manage and access information, and for nearly two decades Oracle has rigorously pursued that vision. Oracle built the first commercial relational database system. Oracle core produc

41、t is the Oracle8 database, a powerful data warehouse system capable of supporting nearly every major computer language as well as text, images, audio and video. In addition to the Oracle 8 database, Oracle offers tools, applications, education and consulting services. Oracles tools provide forms gen

42、eration, sophisticated reporting and graphics, comprehensive data communications, and intelligent text management. The companys growing line of applications for industry and government include packages for financial management, manufacturing and human resources.Moreover, Oracle supports complex deci

43、sion support systems (DSS) as well as rigorous on-line transaction processing applications (OLTP), even applications that require simultaneous DSS and OLTP access to the same critical data. With nearly about 5,000 customers worldwide, Oracle Applications include more than 30 integrated modules for f

44、inancial management , supply chain management, manufacturing, project systems, sales force automation and human resources management , and won Datamations Product of the Year for Packaged Applications for 1997.Best known for its database technology and ERP applications, Oracle has moved rapidly into

45、 the expanding CONFIGURATION PLATFORM market during the past few years. With the release of Oracle CONFIGURATION PLATFORM version 3.0 in 1998, and a subsequent release (3i) in mid-1999, Oracle brings a mature CONFIGURATION PLATFORM solution to the market. The company currently has more than 800 cust

46、omers who have implemented or are currently implementing one of these two versions. Current customers include American Electric Power, American Management Association, Ameritech, British Telecom, Motorola, Nokia, Beneficial Life, Principal Financial Group, TRM, and ShopHome.In summing up, Oracle is

47、the only one to provide application, database, development tools and services in “One Stop” and is the leader in above area. Oracle System China Inc. , entering the Chinas market in 1985 , is formally established in 1989. In China, Oracle employed approximately 300 people and is represented in Beiji

48、ng (Head Office, phone number 62181155, fax number 62184299/78893), Shanghai ( phone number 63859931, fax number 63850210/11), GuangZhou (phone number 87780378, fax number 87754786), ChengDu (phone number 6662222, fax number 6661893). In 1994, Oracle grouped China, Hong Kong and Taiwan into Greater

49、China Region, which empower the cooperation of Chinese. Now, Oracle worldwide is as “ One Firm” to fully utilize the global resources to provide higher quality for our customers.Figures on Oracle.Number of company employees (total) for each of the last five (5) years.Full time employees - Current -

50、41,0001998 - 36,8021997 - 29,4311996 - 23,1131995 - 16,882Number of company employees (development engineers only) for each of the last five (5) years. Development - Current - 6,0001998 - 4,8261997 - 3,9701996 - 3,1251995 - 2,348Note - Oracles CRM development organization has grown to 800 in the pas

51、t 12 months (from 100).3.2 Oracle Successful CasesOverseas SellingPoint Clients reference NokiaNokia Finland Oulu are Oracle SellingPoint customer. The division is Base Stations. Nokia are using release 4.0 SellingPoint. They have deployed this as Mobile users . They have over 200 users in 23 differ

52、ent countries servicing 5 different Factories. This application has been live for over 2 years and is a great success for Nokia.Customer contact: Jukka Kukkonen Email:jukka.kukkonenMobile +358 40 546 7258. Please refer to Appendix E: Oracle SellingPoint Customers Rave for more SellingPoint solution

53、references.Oracle ERP Client reference in China.Oracle has had many successful cases in China, three of which are CAAC, Motorola and China Telecom. The success demonstrates Oracle China possess solid expertise to implement huge and complex projects. China Civil AviationCAAC Finance Information Manag

54、ement System is a comprehensive project on the threshold of the new millennium. It drives all for- and not-for-profit organizations of CAAC to a new stage on business accounting, financial management, information utilization and centralized management. On June 5, 1998, Oracle (China) Co., Ltd. signe

55、d with China Civil Aviation General Bureau the contract of “CAAC Finance Information Management System ” in Beijing. Oracle would be responsible for implementing “Oracle Finance Management System” in all sub-organizations of CAAC (including 40 airlines, 136 airports, and all civil aviation administr

56、ation bureaus), the financial department of Civil Aviation General Bureau and administrative setups on various levels. A panel of 30 experts from Civil Aviation, airports, airlines and local administrative bureaus evaluated various solutions, and finally Oracle won the favor of the experts by its co

57、mplete solution scheme, robust local support and rich industry knowledge. Its competitors include SAP/Lufthansa、IBM/JDEdward，SSA/Arthur Andersen. China Civil Aviation Bureau selected 11 modules from “Oracle Finance Management System” to be the decision-support tools in the financial system of the wh

58、ole CAAC. These modules include general ledger, receivables, payables, fixed assets, inventory management, alert system and OLAP.CAAC is an important legal entity in the Peoples Republic of China. It takes charge of the planning of the nations civil aviation industry as a whole and its development.

59、Since the reform and opening policy of China, CAAC has developed on a fast route. Civil aviation is an industry with complicated business, developing fast, and requiring advanced technology, intensive investment of capital, and strict standards on safety and service. Financial management is an impor

60、tant component of business administration, and plays a critical role in improving CAACs profitability. Though in the recent years, CAAC has been following the principle of “safety, quality and profit”, and able to achieve sustained, fast, and healthy development, it is fully conscious of the distanc