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1、Subject 3 Work, Labor and PlayStudy these topics in this unit. Unit 7Contents of this unitUnit 7InterviewsABWork, Labor and PlayCultural LifeCHolidayDInterviewTopic AReading: What Do They Think of Their Jobs? A sociology professor conducted three interviews with people at different work. Here is the
2、 first story from Rosario, a USP1 delivery truck driver, whose everyday job is to deliver packages to customers. Read his story, and answer the questions for discussion.CONNEXTPREStory 1 Im a “Full-Time Package Car Driver” for USP in northern New Jersey. Ive been doing it for ten years. I started be
3、cause I was a student and I needed a part-time job. I went for an interview for what I thought was “Part-Time Loaders.” When I got there they said it was for drivers. So I filled out the application, and they called me back three days later. It was the first real job ever in my life and, at the begi
4、nning, it was pretty overwhelming. USP is heavily fortified. Youve got to show a pass to get in the gate. So every day you go in, you change into your uniform in the locker room, and then you go downstairsUSP1 DriverA story told by William Rosariofor the morning meeting. Every day theres a meeting i
5、n the morning to tell you what you did wrong the day before. Everyday. They get you all together in a group, all the drivers and everybody, and then they yank you in the office and yell at you personally for about five minutes. Its like roll call, like, you know, a police station show. Except they j
6、ust yell at you. At USP, youre never told what you did well. Theyre like a military organization. They check you over for appearance, everything. They make sure your shoes shine, your T-shirts can only be brownthey cant be black, your socks have to be brown or black. Your shoes have to be polished.
7、After the meeting, you go to your truck, which is already loaded and full of gas. All you do is drive and deliver. You have a route set up for you every day, with a specific number of delivery and pickupaccounts you do. And you have to deliver every single package. If you bring one package back with
8、out attempting to deliver it, they can fire you right there. The service you give people all depends on how they tip you at Christmas. People who dont tip you at Christmas wont get good service. They get dropped off late in the day and picked up early. Or, you drop em off and pick em up at the same
9、time. The people who have coffee and doughnuts, and the people who have cute women working there, you deliver them first. Zippy Printers is the worst account in the world. They gave me a bottle of factory water for Christmas. These people should give me hundred dollars, easy. Theyre a pain in the as
10、s. They want an early delivery, they want a later pickup. These people, they pretendtheyre your friends, but then theyre on the phone calling in major complaints against you. Its bullshit. Of course, some people give me great stuff for Christmas. This candy company gave me five bottles of treat wine
11、. And then theres a nice hardware store on my route. They let you use their phone. I call everybody I know. They have a television, they have coffee. They have doughnuts and bagels2 every morning. They have good bathrooms. Thats what you really learn at USPwho has a good bathroom, who has a clean ba
12、throom, and who has a paper, and who has books and magazines for the bathroom. Normally, you work around ten hours a day. Sometimes more. The most stops Ive ever done in one day was at Christmas, once, like two hundred and forty, with a helper. And your helper laughsthats a truly shitty job. When yo
13、u get a helper, and youre the driver, youre like the captain of the ship. And you slave the shit out of your helper, usually. Although I guess it depends a little bit on how they treat you. If theyre pricks, you slave the shit out of them. I had a helper who was a nice guy. But basically, theyre tot
14、ally dependent upon you for the day. So if you get somebody whos a prick, you slave em. You drop em off in, like, a three-block area with a handtruck and say, “Ill pick you up.” Then you go and get coffee. Usually, when Im out there, I just do everything, I cannot actually work. I mean, on my stops
15、I watch television, make telephone calls, flirt with secretaries, call my girlfriend, call my friends, go shopping, read the newspaper, go swimming in thesummer at a motel pool. You can get caught at this stuff. Ive already had three trials. One was the “Milk Shake Trial” for getting a milk shake. O
16、ne was for insubordination3. And one was for wearing a T-shirt. I was wearing a white T-shirt, in the summer. Somebody ratted me out for the T-shirt, and we had a supervisor who didnt like me and this other guy, so he followed us. He was jealous that we went to a pool every day because we had great
17、tans, and he was pissed. So he hid in the parking lot. He didnt even say anything to us. He just watched us and went back to USP and fi led a report. And then they filed a complaint with the union4. So I had these trials. They were held on workdays, you know, by appointment. And at the trials there
18、was my division manager, mymanager, the supervisor, myself, and two union representatives. Like Nuremberg5. And I had to explain myself. But I got off every time. I mean, were Teamsters6, and the only thing they really will fire you for at USP is stealing packages or being drunk on the job. But I di
19、d both of those, but I have never been caught. My relationship with my supervisors is generally pretty workable. Its functional. But you can never trust them because theyre company people. The managers are worse. USP treats their own peoplethe managers and supervisorsworse than they even treat their
20、 drivers. Its like the saying “shit rolls downhill.” So you can never trust anyone, and every driver has this attitude. You know, its “us against them.” Totally. Some of the other drivers are decent, though. Some arent. Ivemet nice guys at work. Ive met decent people. Ive had some of them to my hous
21、e for dinner. And I love to drive. Thats my favorite thing. I like to drive. Do I like the work? No. There are too many hazardsaccidents, sprained ankles, disk problems in my back, massive wear and tear on your body from carrying all these packages, stress, anxietyIve had dreams about this job. Anxi
22、ety dreams. And Ive never been robbed, but lots of guys I work with get robbed. And theres auto accidents. And on Halloween, they throw rocks at the truck. They throw rocks and bottles. And some people throw eggs. Ive been chased by dogs. When youre chased, you gotta run back to the truck as fast as
23、 you can. Always run to the truck. And slam the door. I havent even been caught by a dog, but I knowsomebody else who got attacked and ended up in the hospital. Ive learned a lot about dogs at USP. Nice dogs, bad dogs. Ive had people seize packages on me, take packages away from me, like, without pa
24、ying for them. A real intimidating guy on a route I used to do did that. He sucked. And its hot in the summer. You will literally lose five, six pounds in August. I drop every year. Its physical work. I mean, you could never do this job for thirty years. There are guys who do it, but they end up wit
25、h major physical disability. Id like to stay another year or two, then Im leaving. I want to go back to school and study Buddhism, or psychology, which is really what I like. Basically, I have a problem with authority figures. I hate wearing a uniform and dealing with people who are real assholes. I
26、 hatehaving to deal with someone that you cant stand, five days a week, and having to take their shit. You cannot say a word at USP. If somebody treats you like shit and calls you any name they want, says this or that to you, you cannot say a thing because, in USPs eyes, the customer is always right
27、. I hate having to eat crow. And some of my work is nice. Its nice when you deliver stuff to people whore waiting for it. Ive delivered Christmas stuff to people. That means a lotit makes me feel good. Ive delivered medicine to people. Ive delivered cool tools to old guys who work their whole life i
28、n the garden. Ive delivered stuff to people whove become my friends. Ive delivered skateboards to eleven-year-old kids who chase you up the street screaming “Yeah!” when you pull up to their house. Know what I mean? Ive delivered to peoplewhore starting tiny little businesses and five years later, i
29、ts really happening and you feel like youre helping them. Im a Buddhist. And to a Buddhist, theres meaning in everything you do in your life and I should be able to find meaning in this job. I should get my self-esteem from being a really good driver and completing my work every day. I should. But r
30、ight now, Im burnt out. The thing about USP is, it takes your time. Thats the worst thing; it takes so much of your time. You can get a day off when you want, but still, it takes all your time. And youre tired when youre done. Really tired. Its basically a job for stupid people. Its not very interes
31、ting. Its just not. I mean, if you have no other opportunities and you need benefits, and youre going nowhere, take this job.Topic AQTask 1 Questions for discussionWork in small groups to discuss these questions.1. Does Rosario like his job in general? Why?2. What are the aspects Mr. Rosario likes a
32、nd dislikes about his job? Fill out the following table according to his story.Topic AQTopic AQTopic AQWhat he likes about his work:What he dislikes about his work:Topic AQTask 1 Questions for discussion3. What can you infer from Mr. Rosarios story about his criteria for a good job? Are they accepta
33、ble in todays society?Topic AQTopic AQTopic AQKeysTopic ATask 1 Questions for discussion1. Does Rosario like his job in general? Why? Suggested points The business is a regimented workplace. Mr. Rosario has to do this work because he obviously did not have much education. This work is only for those
34、 who have no place to go, no other working skills, and need benefits (such as pension schemes, employment benefits etc.). Occasionally Mr. Rosario experienced joy of helping other people, such as bringing Christmas gifts to others, gifts to children, tools to the old gardener, packages to the newTop
35、ic ATopic ATopic ATopic Abusiness etc. This is also a place where workers do not have much respect for themselves and from others such as customers and management. Complaints, trials and reporting against each other may be commonplace.2. What are the aspects Mr. Rosario likes and dislikes about his
36、job? Fill out the following table according to his story. Suggested pointsTopic ATopic ATopic AWhat he likes about his work:What he dislikes about his work: Tips from good customers Bad tips from some customers, almost like an insultTopic ATopic ATopic ATopic AWhat he likes about his work:What he di
37、slikes about his work: A lot of freedom when he is out Watching TV Making phone calls to friends or girlfriend Going shopping Reading newspapers Going swimming Flirting with beautiful secretaries Loving to drive Feeling useful when he is able to help others Customers complaint and report against him
38、 Hazards such as dog chase and robbery Physically demanding Bad weather Boring work, making people feel burnt out Feeling that the job is for the stupidTopic A3. What can you infer from Mr. Rosarios story about his criteria for a good job? Are they acceptable in todays society? Suggested pointsHave
39、Ss discuss these suggested points, and then ask for their own criteria for their future job. The job that is creative, constructive, not passive The job that can give him self-esteem The job that can allow him to show that he has good, valued skills The job that allows him to see the positive result
40、s of his work The job that can help establish trust on work relationship The job that can give him unrestricted freedomTopic ATopic ATopic ATopic AQTask 2 Role-play Suppose you were the students of business management. Imagine the scenario of Mr. Rosarios case. Work in a group of three, and complete
41、 the following tasks. In this activity, one acts the representative from the company management, another the representative from the USP drivers, and another a journalist who is concerned with social responsibility of enterprises. Each of you should judge if the company is a good workplace. And then
42、 try to reach consensus within the group.Topic AQTopic AQTopic AQAspects of the work as quoted from Mr. RosarioGood PlaceTerrible PlaceI filled out the application, and they called me back three days later.Youve got to show a pass to get in the gate.Every day, (they) tell you what you did wrong the
43、day before.They yank you in the office, and yell at you personallyTheyre like a military organizationAspects of the work as quoted from Mr. RosarioGood PlaceTerrible Place(They do) roll call, like a police station show(They) check you over foruniform, shoes, T-shirts, colors etc.(Trucks are) loaded
44、by others, (drivers only ) drive and delivery.(Drivers) receive customers tips for Christmas.The customer gets differentiated treatment in servicesAspects of the work as quoted from Mr. RosarioGood PlaceTerrible PlaceDrivers have bad relationships with some customers (Zippy).Customers pretended to b
45、e friendly, but called in complaints.Drivers take gifts from customers for Christmas(treat wine)Customers offered refreshments and other conveniencesDrivers work about 10 hours a dayAspects of the work as quoted from Mr. RosarioGood PlaceTerrible PlaceDrivers may treat helpers terribly if they are n
46、ot decentDrivers do all sorts of things when they are outDrivers may steal and wear their own clothesEmployees may report against each otherTheres a class divide in the company (us against them)Aspects of the work as quoted from Mr. RosarioGood PlaceTerrible PlaceExtensive use of slang and dirty lan
47、guage (treat you like shit, calls you any nameshit rolls)The union ( Teams ters ) may help worker s evade punishmentHazards in the work (accidents, physical injuries etc.)Physical strain, mental stress, sign of burn-out in the workAspects of the work as quoted from Mr. RosarioGood PlaceTerrible Plac
48、eServing people such as the old gardener, neighborhood, children etc.It is time-consuming and lack of the sense of achievement Its a job for stupid people, not interesting for people going nowhere, but needing benefitsKeysTopic ATask 2 Role-playTopic ATopic ATopic AAspects of the work as quoted from
49、 Mr. RosarioGood PlaceTerrible PlaceI filled out the application, and they called me back three days later.DriverJournalistManagementYouve got to show a pass to get in the gate.ManagementJournalistDriverEvery day, (they) tell you what you did wrong the day before.JournalistManagementDriverTeaching s
50、uggestionsTopic ATopic ATopic ATopic AAspects of the work as quoted from Mr. RosarioGood PlaceTerrible PlaceThey yank you in the office, and yell at you personallyManagement DriverJournalistTheyre like a military organizationManagementJournalist Driver(They do) roll call, like a police station showM
51、anagement JournalistDriver(They) check you over foruniform, shoes, T-shirts, colors etc.Management JournalistDriverAspects of the work as quoted from Mr. RosarioGood PlaceTerrible Place(Trucks are) loaded by others, (drivers only ) drive and delivery.ManagementDriver/Journalist(Drivers) receive cust
52、omers tips for Christmas.Management DriverJournalistThe customer gets differentiated treatment in servicesDriverManagementJournalistDrivers have bad relationships with some customers (Zippy).DriverJournalistManagementAspects of the work as quoted from Mr. RosarioGood PlaceTerrible PlaceCustomers pre
53、tended to be friendly, but called in complaints.ManagementJournalistDriverDrivers take gifts from customers for Christmas(treat wine)ManagementJournalistDriver Customers offered refreshments and other conveniencesManagementJournalistDriverDrivers work about 10 hours a dayManagementJournalistDriverAs
54、pects of the work as quoted from Mr. RosarioGood PlaceTerrible PlaceDrivers may treat helpers terribly if they are not decentDriverManagementJournalistDrivers do all sorts of things when they are outDriverManagementJournalistDrivers may steal and wear their own clothesDriverJournalistManagementEmplo
55、yees may report against each otherManagementDriverJournalistAspects of the work as quoted from Mr. RosarioGood PlaceTerrible PlaceTheres a class divide in the company (us against them)ManagementJournalistDriverExtensive use of slang and dirty language (treat you like shit, calls you any nameshit rol
56、ls)DriverJournalistManagementThe union ( Teams ters ) may help worker s evade punishmentDriverJournalistManagementHazards in the work (accidents, physical injuries etc.)ManagementDriverJournalistAspects of the work as quoted from Mr. RosarioGood PlaceTerrible PlacePhysical strain, mental stress, sig
57、n of burn-out in the workManagementDriverJournalistServing people such as the old gardener, neighborhood, children etc.DriverManagementJournalistIt is time-consuming and lack of the sense of achievement ManagementDriverJournalistAspects of the work as quoted from Mr. RosarioGood PlaceTerrible PlaceI
58、ts a job for stupid people, not interesting for people going nowhere, but needing benefitsManagementDriverJournalistTopic AQTask 3 Colloquialisms and slang Colloquialisms and slang are the language native English speakers often use in everyday conversation. Colloquialisms, a little more formal than
59、slang, are what foreign language learners should learn to use in speaking, but slang is something they should be very careful about because it requires an appropriate context, and knowledge of social cultural rules for appropriate usage.Topic AQTopic AQTopic AQTopic AQTopic AQTopic AQTopic AQRead th
60、e following expressions and translate them into Chinese.they yank you in the office and yell at you personally for about five minutes _ its like a roll call, like, you know, a police station show _ _ they check you over for appearance, everything _ with a specific number of delivery and pickup accou
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