組織結(jié)構(gòu)的基本原則

1、THE JOB DESCRIPTIONOfOBI (China ) M anagementSystem Co., Ltd .組織結(jié)構(gòu)的基本原則企業(yè)組織結(jié)構(gòu)是按照實(shí)現(xiàn)企業(yè)所設(shè)定目標(biāo)而進(jìn)行的分工和協(xié)作而確定的，它的 設(shè)定對企業(yè)的成長具有戰(zhàn)略意義，也是企業(yè)團(tuán)隊(duì)管理和人員管理的基礎(chǔ)。完整的組織結(jié)構(gòu)的通常包括以下要素：部門，崗位，編制，級別和職務(wù)等級，工作流程。部門定義：在組織結(jié)構(gòu)中，具有獨(dú)立職能工作的部門組織單元。在通常情況下，依職能專業(yè)化的原則，部門可分成生產(chǎn)（營運(yùn)）部門，控 制（監(jiān)督）部門 和支持部門。部門職能的特點(diǎn)是：不因時(shí)間的改變而改變，不因上級的變化而變化，不 因部門負(fù)責(zé)人的更換而更換。但在

2、企業(yè)的成長階段或部門尚不健全的情況下， 可由管理層賦予某些部門一些特定的兼管職能，這是過度性的。各部門的職能 只能相互銜接，不能重疊。崗位定義：對員工按相對固定的工作分工而確定的職位結(jié)構(gòu)。 企業(yè)所有的崗位 必須在組織結(jié)構(gòu)中體現(xiàn)出來，企業(yè)的每個(gè)員工也都能從找到自己的位置。崗位 中沒有自己位置的人，不能在企業(yè)中發(fā)布指令。在企業(yè)常有正職和副職的設(shè)立：在管理幅度比較大的，或工作時(shí)間長的企業(yè)或 部門須設(shè)立副職。副職是正職的代表，在正職不在現(xiàn)場時(shí)，代理正職的工作。他接受正職的具體 授權(quán)，可以在一定的時(shí)間去指揮并完成一定的任務(wù)，副職必 需正職的授權(quán)，正職有權(quán)按企業(yè)或部門的需要去調(diào)整副職的權(quán)限或決定。企業(yè)為了

3、發(fā)展的需要，設(shè)立副職可有利于高級管理人員的及時(shí)補(bǔ)充和提拔。 編制定義：為了完成組織結(jié)構(gòu)中各部預(yù)定的目標(biāo)，每個(gè)崗位需要一定數(shù)量的員 工來完成。每個(gè)崗位人員定額的數(shù)量即為編制。編制應(yīng)該相對穩(wěn)定并通過高層 的批準(zhǔn)實(shí)行，不得隨意增減。以便有效地將 工資總額控制在預(yù)算中。級別和職務(wù)等級定義：級別是指企業(yè)組織結(jié)構(gòu)中上下左右的權(quán)利劃分和實(shí)施領(lǐng)導(dǎo)職能的等級形式， 上下級通過指揮線（匯報(bào)線）直接連結(jié)，上級通過授權(quán)和監(jiān)督下級來實(shí)現(xiàn)公司 的目標(biāo)。如果在組織圖上，上下級之間沒有匯報(bào)線連接，則在通常情況下沒有 指揮和被指揮的關(guān)系。等級是由企業(yè)通過對員工工作能力（產(chǎn)品知識，工作技能和態(tài)度）的綜合評定 而確定的員工工作的不

4、同熟練程度的確定。級別和職務(wù)直接和員工的工資待遇相聯(lián)系和對應(yīng)。指揮系統(tǒng)的原則：一個(gè)上級的原則，既一元化領(lǐng)導(dǎo)的原則；服從的原則，下級必須服從上級；管理逐級的原則：具體表現(xiàn)為上級通過授權(quán)或命令的方式傳達(dá)工作指令， 并檢查目標(biāo)完成的情況。上級對下級不可以越級指揮，但可以越級檢查；下級對上級不可以越級報(bào)告，但可以越級指揮。有些情況如緊急或意外情況出現(xiàn)而直接上司不在場的前提下，可以越級。流程定義：為了完成某項(xiàng)任務(wù)和目標(biāo)所需要經(jīng)過的不同部門的眾個(gè)操作程序的 總和。它具有連續(xù)性，依次性和跨部門性。在具體執(zhí)行不能出現(xiàn)跳越某個(gè)環(huán)節(jié) 的情況。由于跨部門的工作在信息傳遞過程中會有一定失真，而導(dǎo)致部門關(guān)系的緊， 所以

5、，跨部門的工作必須通過操作流程來體現(xiàn)，以確保工作中各環(huán)節(jié)的有效銜 接和及時(shí)完成。最終使員工形成良好的工作習(xí)慣。責(zé)任的界定：在日常工作中，每個(gè)部門都有其特定的工作使命，而每個(gè)部門 工作的責(zé)任人為該部門的經(jīng)理/主管，通常在處理公司異常情況或事件時(shí)：首先界定的是部門的職責(zé)；然后由責(zé)任部門（調(diào)查）確定個(gè)人的責(zé)任，并按相關(guān)規(guī)定予以處罰。因此，企業(yè)凡出現(xiàn)意外事故或其它非正常的事件， 責(zé)任的承擔(dān)應(yīng)該由責(zé)任部 門和責(zé)任個(gè)人兩個(gè)部分同時(shí)承擔(dān)。依據(jù)上述5個(gè)方面的要素，有必要對現(xiàn)有組織結(jié)構(gòu)進(jìn)行整理說明，使我們 的員工更清楚各自的 分工和定位，做到各盡其職，各負(fù)其責(zé)，并理解分工和協(xié) 作關(guān)系的意義。由于篇幅和數(shù)量的關(guān)系

6、，在 工作流程方面，僅以人事部的一些 工作流程為例，有必要的話，可另將企業(yè)各負(fù)責(zé)部門的操作流程匯總成冊，供 管理人員參閱，避免日后產(chǎn)生工作推委的情況。歐倍德崗位說明書代碼說明Job Code 說明：SZ-HR - MG - 011 總部（店）代 II 4.職位編號碼12.部門代碼3.職位代碼代碼說明代碼說明1.SZ總部ST商場2.MD總經(jīng)理室SD市場發(fā)展SO商場營運(yùn)MC米購中心HR:人力資源1FA財(cái)務(wù)IT行政MK市場部AD信息管理3GM總經(jīng)理MG經(jīng)理PM采購經(jīng)理CS顧問SP主管ST員工SC秘書4.PL項(xiàng)目經(jīng)理AS助理M ARKETINGDepartme nt Descripti onDept.

7、Name Head-cou ntMarket ingReport To:Director General6 PersonsPreparedDept.Name Head-cou ntMarket ingReport To:Director General6 PersonsPreparedDate:Preside ntNarrative Descripti on?。?！ ：* * BP * E! *Beingresp on siblefor publiciz ing the compa nyCI with the storeoperation activities in all means and

8、 to gain the maximum recognitionfrom the public.1. Position Settlement（崗位設(shè)置）：? Marketi ng Man ager;? Man ager Assista nt;? PR. & Communi cati on Man ager;? Eve nt & Media Man ager;? Out-door Advertisi ng Man ager;? In-Door Advertis ing Man agerDept. Function & Major DutiesBe referred to the followi

9、ng areas toPR. & Communi cati onEvent & MediaOut-door Advertis ingIn-Door Advertis ing4. Dept. RelationIntern al: the Head Office Depts., the store operatio n;Exter nal: the Media, the Suppliers, the advertis ing Age nt and local authorizati on.5. Dept. Evaluati onJob Descripti onJob TitleMarketi ng

10、 Man agerJob CodeSZ-MK-MG-01Dept./Divis ionMarketi ngReport toMan agi ng DirectorSalaryLevelPreparedDateJobHolder1.Qualificati onA) Basic :SexMaleFemaleNot CareMaritalStatusMarriedUnm arriedNot CareAgeBetwee nand 45Reside neeLocalNon-LocalNot CareEducationMi n.Educatio nLevel :CollegeMajorEn glish,

11、Admi nistra tion, orMan ageme ntEn glis h Requir eme ntVeryGoodAverageNot CarePCSkillMS-OfficeProgrammi ngOthersWorki ngPeriod Requirem entMi n.8yrs.Specifi cSkillsDiplom a/Certific ateWorki ngLocatio nShan ghaiB) Others :Bachelor degree or above;Minimum 5-year marketing experienee in foreigncompany

12、orrelated in dustry;Prove n ability to create and impleme nt a theoretical strategy while managing details for long- and short term goals;Be willing to take challenge and be able to build up and maintain compa ny image;In itiative, creative, goodleadi ngskills,an alyticalskills,coord in ati ng skill

13、s and strong in terpers onal skills;Good comma ndof spoke n and writte n En glish, Germa n is anadva ntage;Familiar with MS office software.Narrative Descriptio n kb kb To setup, update and follow-up the marketingpolicy and strategy ofthe OBI s marketing objective according to the general guide of t

14、he Operati on and the statistics from the market survey and other various mea ns.Duties & Worki ng Con te nts:? Establish effective marketi ng strategies for bus in ess developme nt and complete annu ally professi onal marketi ng pla n? Draw up marketing budget and prepare, when appropriate or requi

15、red, expense budgets for marketing, advertising, PR activities and other promoti onal activities and en sure that budgets are not exceeded without prior approval? Initiate and organize marketing related events such as nation wide PR and compa ny self-promoti ng activities? Closely monitor market cha

16、nges, competitive movements and make appropriate suggesti ons to launch new programs? Organize research work according to company s request, makemarket an alysis report and execute corresp onding measureme nt? Build up the sound relati on ships with social media and advertis ing age ncy;? Set up the

17、 Company Identity System and organize the CIS trainingJob Relatio n:Intern al: the Head Office Depts., the store operati on;Exter nal:the Media, the Suppliers, the advertis ingAge nt and localauthorizatio n.Performa nee Review:Job TitleMan ager Assista ntJob CodeSZ-MK-AS-01Dept./Divis ionMarketi ngR

18、eport toMarket ing Man agerSalaryLevelPreparedDateJobHolder1.A) Basic :Qualificati onSexMaleFemaleNot CareMaritalStatusMarriedUnm arriedNot CareAgeBetwee nand 45Reside neeLocalNon-LocalNot CareEducationMi n.Educatio nLevel :CollegeMajorEn glish, Admi nistra tion, orMan ageme ntEn glis h Requir eme n

19、tVeryGoodAverageNot CarePCSkillMS-OfficeProgrammi ngOthersWorki ng PeriodRequirem entMi n.2yrs.Speeifi eSkillsDiplom a/Certific ateWorki ngLocatio nShan ghaiB) Others :? Good comma nd of En glish and some kno wledge of Germa n; ? Good application of MS Office ;? Vacati on work ing experie nee in var

20、ious bus in esses;? Strong initiative and perseveranee;?Ability to work in depe nden tly and efficie ntly.1. Narrative Descriptio nIn charge of the administrative work of MC and assisting manager in meeti ng arran geme nt, i nternal and exter nal con tact, fili ng and other daily work.Duties & Worki

21、 ng Con te nts:Keeping protocol of variousmeetingsand followingup theoperati on of the issues men ti oned in the protocol;Distributi ng the in formatio n from the store and the requireme nts of the man ager to the related departme nt or people in charge;Collecti ng the feedback from the PMs/CMs and

22、report ingtoman ager in time;Assist ing man ager in fili ng, supplier con tact and com muni cati on with other departme nts;Setting up certain regulationsfor the purpose of better internalcontrol and overall image;Study ing statistics and by process ing with these figures, makingit easier for the re

23、cognitionof our strong and weak points andfurther for strategy maki ng ;In charge of the administrative work of MC, such as presenee record.Job relati on:Intern al: the Head Office Depts., the store operati on,Exter nal:the Media, the Suppliers, the advertis ingAge nt and localauthorizatio n.Perform

24、a nee Review:Job TitleProject LeaderJobCodeSZ-MK-PL-01Dept./Divis ionPR & Communi cati onReport toGM of Marketi ng MgrSalaryLevelPrepared DateJobHolderJia ng Fang1.A) Basic :Qualificati onSexMaleFemaleNot CareMaritalStatusMarriedUnm arrie dNot CareAgeBetwee n 25and 35Reside neeLocalNon-LocalNot Care

25、EducationMi n.Educatio nLevel :CollegeMajorEn glish,Admi nistrati on, orMan ageme ntEn glis h Requir eme ntVeryGoodAverageNot CarePCSkillMS-OfficeProgram mi ngOthersWorki ngPeriod Requirem entMi n.5yrs.Specifi c SkillsDiplom a/Certific ateWorki ngLocati onShan ghaiB) Others :? The professi onal skil

26、l of com muni cati on;? Exte nsive kno wledge of media;? Familiar with the applicationsof MS-Office and other mediasoftware;Narrative Descriptio ndealing with events in frame of PR & Communication, controlling the advertisementmade by the headquarters and stores to propagate aconsistentcompany image

27、, being responsiblefor Broadcast and TVadvertiseme nt.Duties & Worki ng Con te nts:(！ ! ！(?_ PR Events, such as Christmas Party, Press Conference and Opening uere monyPla n making and preparatio n workRelated Orga ni zati on work? OBI Broadcast Advertiseme ntChannel selectio n and advertiseme nt pla

28、 nHan dli ng with advertis ing compa niesResults collecti on? OBI TV Advertiseme ntFilm script con firmati on and spot maki ngChannel selectio n and advertiseme nt pla n Han dli ng with advertis ing compa nies Results collecti on?Compa ny Ide ntity SystemObserva nee, survey and collecti on of the in

29、 formati on of related competitors, media and market etc.Job Relatio n:Intern al: the Head Office Depts., the store operati on,Exter nal:the Media, the Suppliers, the Advertis ing Age nt and localauthorizatio n.Performa nee Review:Job TitleProject LeaderJobCodeSZ-MK-PL-02Dept./Divis ionMediaReport t

30、oGM of Marketi ng MgrSalaryLevelPreparedDateJobHolderLingCongrong1.A) Basic :Qualificati onSexMaleFemaleNot CareMaritalStatusMarriedUnm arrie dNot CareAgeBetwee n 25and 35Reside neeLocalNon-LocalNot CareEducationMi n.Educatio nLevel :CollegeMajorEn glish,Admi nistration, orMan ageme ntEn glis h Requ

31、ir eme ntVeryGoodAverageNot CarePCSkillMS-OfficeProgram mi ngOthersWorki ng PeriodRequirem entMi n.5yrs.Specifi cSkillsDiplom a/Certific ateWorki ngLocati onShan ghaiB) Others :deali ng with eve nts in frame of PR & Com mun icatio n,con troll ingthe advertiseme nt made by the headquarters and the me

32、mber stores to propagate acon siste ntcompa ny image, beingresp on sibleforBroadcast and TV advertiseme nt.1. Narrative Descriptio ndealingwith the plane design and the plane media execution(n ewspaper, magaz ine, etc.).Duties & Worki ng Con te nts:? PR Events,such as Christmas Party, Press Conferen

33、ce andOpening CeremonyPla n making and preparati on workRelated Orga ni zatio n work? OBI Broadcast AdvertisementChannel selecti on and advertiseme nt pla nHan dli ng with advertis ing compa niesResults collecti on? OBI TV AdvertisementFilm script con firmati on and spot maki ngChannel selecti on an

34、d advertiseme nt pla nHan dli ng with advertis ing compa niesResults collecti on? Company Identity System? Observanee, survey and collection of the information of related competitors, media and market etc.Job Relatio n:Intern al: the Head Office Depts., the store operati on,Exter nal: the Media, the

35、 Suppliers, the Advertis ing Age nt and Local Authorizati on.Performa nee Review:Job TitleProject LeaderJobCodeSZ-MK-PL-03Dept./Divis ionOut-door Advertis ingReport toGM of Marketi ng MgrSalaryLevelPreparedDateJobHolderSun Li1.A) Basic :Qualificati onSexMaleFemaleNot CareMaritalStatusMarried Unm arr

36、iedNot CareAgeBetwee nand 35Reside neeLocalNon-LocalNot CareEducationMi n.Educatio nLevel :CollegeMajorEn glish, Admi nistra tion, orMan ageme ntEn glis h Requir eme ntVeryGoodAverageNot CarePCSkillMS-OfficeProgrammi ngOthersWorki ngPeriod Requirem entMi n.5yrs.Specifi c SkillsDiplom a/Certific ateW

37、orki ngLocatio nShan ghaiB) Others :? At least 2-3 years working experiences in related function.? With strong sense of responsibility.? Dem on strate ability in supervis ing and coord in ati on.1. Narrative Descriptio nBeing responsible for all Ad. related affairs (specially outdoor media, CIS, Mar

38、ket Survey, Customer Developme nt etc.) han dled in accorda nee with compa ny policy and procedure. Demon strate exte nsive kno wledge on Ad. & PR and has the ability to lead the whole project.2. Duties & Worki ng Con te nts:? Outdoor mediaMedia survey, an alysis, pla n and release supervisi onOther

39、 related affairs? Market SurveyMarket survey and an alysis (in clud ing econo mic backgro und, competitors, market pote ntial, media and etc.)report and suggesti on elated affairsSurvey ireport and suggesti on elated affairsOther rel? CISCompa ny Ide ntity System setup (in clud ing CIS han dbook )CI

40、S traini ng (VIS, MIS, CIS)Other related affairs? Customer developmentOBI Bonus Card programCustomer developme ntOther related affairs? Other affairsPublic Relati ons and Eve nts etc.Departme ntwork han dli ng,man ageme nt,coord in atio nandcon troll ingJob Relatio n: * Intern al: the Head Office De

41、pts., the store operati on,External:the Media, the Suppliers, the AdvertisingAgents and localauthorizatio n.Job TitleProject LeaderJobCodeSZ-MK-PL-04Dept./Divis ionIn-store-Advertis ingReport toGM of Marketi ng MgrSalaryLevelPrepareDateJobHolderTang Bei1.A) Basic :Qualificati onSexMaleFemaleNot Care

42、MaritalStatusMarriedUnm arriedNot CareAgeBetwee nand 45Reside neeLocalNon-LocalNot CareEducationMi n.Educatio nLevel :CollegeMajorEn glish, Admi nistra tion, orMan ageme ntEn glis h Requir eme ntVeryGoodAverageNot CarePCSkillMS-OfficeProgrammi ngOthersWorki ng Period RequirementMi n.8yrs.Specifi c SkillsDiplom a/Certific ateWorki ngLocatio nShan ghaiB) Others :? Generalknowledge of publicity;? Creative Design, Promotional Policy;? MS-Office,