2022年7月1380國(guó)開(kāi)電大本科【商務(wù)英語(yǔ)3】期末考試試題及答案

2022年7月1380國(guó)開(kāi)電大本科《商務(wù)英語(yǔ)3》期末考試試題及答案一、交際用語(yǔ)供計(jì)10分海小題2分）L5題:選擇正確的語(yǔ)句完成下列對(duì)話(huà)，并將答案序號(hào)寫(xiě)在答題紙上。1.—WhatcanIdoforyou,Madam? remit500yuanincashtomysoninBeijingUniversity.You'dbetterrdliketoI'maskingyouto［答案］B2—Don'thesitatetoclickonourwebsitewhenyouneedus. .Thankyou.IcanIwillIwas［答案］B— —OK.Wehave8majorretailersrunningdemonstrationsatmostbranches,and???Qualityisthefocusoftheadcampaign.Agoodadvertisingcampaignwillincreaseoursales.Let'sgooverourpromotionplansagain,shallwe?［答案］c—Doesmodernlogisticsmeantransportationanddelivery?— ,Modemlogisticsismoreabouteffectiveandefficientflowofmaterialsandinformation.Yes,you'rerightNojt'snotthewholestoryNo,you'reabsolutelywrong［答案］B— —Theyrefertotheroyalties,includingpatentright,copyright,trademarkright,andsoon.Whataboutthetaxbase?Howaboutthetaxrate?Whatareintangibleassets?［答案］C二、詞匯與結(jié)構(gòu)（每小題2分，共30分）tobuildrapportandengagecustomersinproductsorservices.6.20題:閱讀下面的句子，從A、B、C三個(gè)選項(xiàng)中選出一個(gè)能填入空白處的最佳選項(xiàng)，并將答案序號(hào)寫(xiě)在答題紙上。tobuildrapportandengagecustomersinproductsorservices.BusineSSeScanusefreeproductsexamplessamples［答案］cIdeallya shouldbeawin-winsituationsobothyouandyourcustomerwillprobablyhavetogiveinonsomepoints.negativitynegotiationnegationtheorganizationonceitbegantoteachbusinessskillsaspartofthe［答案］BtheorganizationonceitbegantoteachbusinessskillsaspartoftheMoreyoungpeopleschoolday.tookpartB.joinedC.participated［答案］B9.I'll theexchangerateandservicechargeandthentypeupthecheckforyou.filloutlookoutfigureout［答案］c10.T00manydebtsinacompanyeasily bankruptcy.resultfromleadfromresultin［答案］cn.Weusuallykeepalargesupply stock.atonin［答案］c12. thelaw,theyrefertotransportation,construction,finance,insuranceandthelike.AccordingtoApartfromDueto［答案］AI3.1nordertomakeproperreservations,willyousendyouracceptancetous aweekbeforethatday?laterthennotlatethannolaterthan［答案］ci4.Thefollowinghintsmayhelpyoustayenergized,oratleast untilyoucanmakethetimeforrest.getyougogetyougoinggoingtoget［答案］B15.1can'tattendthemeetinginWashingtonnextweeksoI youasthemostablesubstitute.hadproposedB.proposedC.haveproposed［答案］c16.Onlinebankingreferstobankingactivitiesthat overtheInternetonasecurewebsite.arecarriedoutcarryoutwillbecarriedout［答案］AThenewly-designedadvertisement ahigherclickthroughratebytheendofnextmonth,!suppose.havebroughtaboutwillhavebroughtaboutwillbringabout［答案］cArethereanyotherfeaturesworth abouttheorganizationofthecompany?mentioningtomentionmention［答案］AThroughresearch,marketers findouttheneedfornewproduetsandservices.maymustshall［答案］AWhenyousetupyouronlinebanking,besure allofyouraccountsatthebankarelisted.whichwhenthat［答案］C三、閱讀理解（每小題4分，共40分）2L25題:閱讀下列短文，從A、B、C三個(gè)選項(xiàng)中選出一個(gè)正確答案，并將答案序號(hào)寫(xiě)在答題紙上。Passage1Informationisimportantbecauseitprovidesthefactsthatsupplychainmanagersusetomakedecisions.Withoutinformation,amanagerwillnotknowwhatconsumerswant,howmuchinventoryisinstock,andwhenmoreproductsshouldbeproducedandshipped.Inshort,withoutinformation^managercanonlymakedecisionsblindly.Managersmustunderstandhowinformationisgatheredandanalyzed.Thisiswhereinformationtechnologycomesintoplay.Informationtechnologyservesastheeyesandearsofmanagementinasupplychain,capturinganddeliveringtheinformationnecessarytomakeagooddecision.Forinstance,anITsystematapersonalcomputermanufacturermayhelpamanageranalyzetheinformationandrecommendanaction.Themanagercanusetheremainingchipsfirst,thenlookatdemandforecast,anddeterminewhethertoordermorechips.Therearefourreasonswhytimelyandaccurateinformationhasbecomemoreimportantforeffectivelogisticssystemdesignandoperations.First,customersrecognizeinformationaboutorderstatus,productavailability,deliveryschedule,andshipmenttrackingasnecessaryelementsoftotalcustomerservice.Then,managersrealizethatinformationcanbeusedtoreducehumanresourcerequirements.What1smore,informationincreasesflexibilitywithregardtohow,when,andwhereresourcesmaybeusedtogainstrategicadvantage.Andfinally,enhancedinformationtransferandexchangecapabilityofusingtheInternetischangingrelationshipsbetweenbuyersandsellersandrefiningchannelrelationships.Whyisinformationimportanttosupplychainmanagers?Becausemanagersneedtheinformationtomakedecisions.Becausemanagersneedtoknowwhatconsumerswant.Becausemanagerswanttoknowtheproductinventory.［答案］AWhichisNOTthefunctionofinformationtechnology?InformationtechnologyworkstocapturenecessaryinformationInformationtechnologyisusedtodelivernecessaryinformationInformationtechnologyisappliedtogatherasmuchinformationaspossible.［答案］CWhatisNOTduetpriceorderstatusshipmenttracking［答案］AWhatkindofflexibilitydoestheinformationincrease?TheflexibilitytobuyresourcesTheflexibilitytouseresourcestogainstrategicadvantageTheflexibilitytoaskquestionsaboutresources［答案］BWhatischangingtherelationshipsbetweenbuyersandsellers?TheavailableproductsTheuseoftheInternettoexchangeinformationTheoverallcustomerservice［答案］B26.30題:根據(jù)短文內(nèi)容判斷給出的語(yǔ)句是否正確，正確的寫(xiě)“T”，錯(cuò)誤的寫(xiě)“F”，并將答案寫(xiě)在答題紙上。Passage2Internationaltradeistheexchangeofgoodsandservicesbetweencountries.ltgivesconsumersandcountriestheopportunitytobeexposedtogoodsandservicesnotavailableintheirowncountries.Almosteverykindofproductcanbefoundontheinternationalmarket:food,clothes,spareparts,oiljewelry,wine,stocks,currenciesandwater.Servicesarealsotraded:tourism,banking,consultingandtransportation.Aproductthatissoldtotheglobalmarketisanexport,andaproductthatisboughtfromtheglobalmarketisanimport.Internationaltradecanbenefitusalot.Tradinggloballyallowsustoexpandourmarketsforbothgoodsandservicesthatotherwisemaynothavebeenavailabletous.IfyouwalkintoasupermarketandareabletobuyIndonesianbananas,BraziliancoffeeandabottleofFrenchwine,youareexperiencingtheeffectsofinternationaltrade.InternationaltradebringsUSbothadvantagesanddisadvantages.Forinstance,internationaltrademayalsomaketheworldeconomyeasilyaffectedbyfactorslikeprices,supplyanddemand,aswellasglobalevents.PoliticalchangeinAsa,forexample,couldresultinanincreaseinthecostoflabor,therebyincreasingthemanufacturingcostsforanAmericansneakercompanybasedinMalaysia,whichwouldthenresultinanincreaseinthepricethatyouhavetopaytobuythetennisshoesatyourlocalmall.Adecreaseinthecostoflabor,ontheotherhand,wouldresultinyouhavingtopaylessforyournewshoes.Internationaltradeexchangesgoodsandservicesbetweendifferentcountriesandregions.［答案］TAllkindofgoodsandservicescanbefoundontheglobalmarket.［答案］FAproductthatisboughtfromtheglobalmarketisanexport.［答案］F29.Internationaltrademayeasilyaffectworldeconomy.［答案］TPoliticalchangeinonecountryhasnothingtodowithinternationaltrade.［答案］F四、寫(xiě)作（一篇作文，共20分）根據(jù)要求寫(xiě)作文。Writeacomplaintletter.Youjustboughtasmartphoneandfoundthatthephonedoesnftworkproperly.Youmayincludetheinformationbelow:?whenandwhereyouboughtthephone;?descriptionoftheproblems;?yourexpectedsolutionstotheproblems.備注翻譯：寫(xiě)一封投訴信。你剛買(mǎi)了一部智能手機(jī)，就發(fā)現(xiàn)手機(jī)不能正常工作。您可以包括以下信息：?你在何時(shí)何地買(mǎi)下了這款手機(jī)；?問(wèn)題描述；?你所期望的解決這些問(wèn)題的解決方案。參考答案一：DearXXXJboughtaXXXmobilephonefromyourwebsiteonJunel.Youpromisedthatthismobilephoneisthebestinyourstorewiththelatestfeatures.Youalsoguaranteeth