企業(yè)學(xué)習(xí)方式-實(shí)戰(zhàn)學(xué)習(xí)課件

實(shí)戰(zhàn)學(xué)習(xí)2004年2月ActionLearning?實(shí)戰(zhàn)學(xué)習(xí)ActionLearning?1實(shí)戰(zhàn)學(xué)習(xí)定義

ActionLearning(AL)–Definition實(shí)戰(zhàn)學(xué)習(xí)是個(gè)看似簡(jiǎn)單但又復(fù)雜的問(wèn)題解決策略，能夠創(chuàng)造強(qiáng)勁的個(gè)人和機(jī)構(gòu)改革

ALisadeceptivelysimpleyetamazinglyintricateproblem-solvingstrategythathasthecapacitytocreatepowerfulindividualandorganization-widechanges?實(shí)戰(zhàn)學(xué)習(xí)定義

ActionLearning(2實(shí)戰(zhàn)學(xué)習(xí)之父－瑞文教授

FatherofActionLearning–Prof.RegRevansUnsinkableTitanic鐵達(dá)尼號(hào)的沉沒(méi)Cambridgephysicist劍橋物理學(xué)者NationalCoalBoard英國(guó)煤礦局教育總監(jiān)PresidentEmeritus,IMCA英國(guó)國(guó)際管理中心協(xié)會(huì)主席?實(shí)戰(zhàn)學(xué)習(xí)之父－瑞文教授

Fatherof3實(shí)戰(zhàn)學(xué)習(xí)大師馬可博士

Dr.MichaelMarquardt喬治華盛頓大學(xué)，人力資源發(fā)展教授HRDProfessor,GeorgeWashingtonUniversity聯(lián)合國(guó)人力學(xué)院高級(jí)顧問(wèn)SeniorAdvisor,UnitedNationsStaffCollege咨詢(xún)公司總裁President,GlobalLearningAssociates咨詢(xún)波音、杜邦、摩多羅拉等ConsultedBoeing,DuPont,Motorolaetc.Authorof“ActionLearninginAction”作者新加坡佳策集團(tuán)咨詢(xún)團(tuán)成員?實(shí)戰(zhàn)學(xué)習(xí)大師馬可博士

Dr.Micha4實(shí)戰(zhàn)學(xué)習(xí)的理論根源

TheoreticalRootsofALAL教育Education道德Ethics系統(tǒng)思考SystemsThinking政治科學(xué)PoliticalScience社會(huì)學(xué)Sociology心理學(xué)Psychology管理學(xué)Management?實(shí)戰(zhàn)學(xué)習(xí)的理論根源

Theoretical5實(shí)戰(zhàn)學(xué)習(xí)總覽

ActionLearninginaNutshell變革管理FacilitateChangeManagement結(jié)合企業(yè)目標(biāo)與學(xué)習(xí)MapCorporateObjectivewithLearning專(zhuān)注于實(shí)際行動(dòng)和可衡量的業(yè)績(jī)FocusonRealAction&MeasurableResult更好的團(tuán)隊(duì)和內(nèi)部溝通BetterTeamwork&Communication更佳技能表現(xiàn)BetterSkills&Performance

新世紀(jì)的企業(yè)學(xué)習(xí)方式?實(shí)戰(zhàn)學(xué)習(xí)總覽

ActionLearningi6為何采用實(shí)戰(zhàn)學(xué)習(xí)

WhyActionLearning???機(jī)構(gòu)各層級(jí)的共同學(xué)習(xí)Sharedlearningthroughvariousorganizationallevels因新視野和回饋提高自覺(jué)和自信Greaterself-awareness&self-confidenceduetonewinsights&feedback更好的提問(wèn)及反思能力Abilitytoaskbetterquestions&bemorereflective更好的溝通及團(tuán)隊(duì)合作Improvedcommunication&teamwork?為何采用實(shí)戰(zhàn)學(xué)習(xí)

WhyActionLea7傳統(tǒng)學(xué)習(xí)TraditionalLearning理論知識(shí)Theoreticalknowledge工作中應(yīng)用Applicationatwork工作中學(xué)習(xí)Learningbydoing/whileworking技能內(nèi)在化Internalization教育Education工作Work偶然學(xué)習(xí)IncidentalLearning意外學(xué)習(xí)AccidentalLearning?傳統(tǒng)學(xué)習(xí)TraditionalLearning理8實(shí)戰(zhàn)學(xué)習(xí)哲學(xué)

PhilosophyonActionLearning

教育除非轉(zhuǎn)為行動(dòng)

否則沒(méi)有價(jià)值Educationisnottrulyvaluableunlessitistranslatedintoaction.”麥克波特教授Prof.MichaelPorter?實(shí)戰(zhàn)學(xué)習(xí)哲學(xué)

PhilosophyonActi9實(shí)戰(zhàn)學(xué)習(xí)

ACTIONLEARNING(AL)教育工作實(shí)戰(zhàn)學(xué)習(xí)ActionLearningAL＝P(ProgrammedKnowledge)范疇知識(shí)

+Q(QuestioningInsight)質(zhì)疑的洞察力

+R(Reflection)反思

+I(Implementation)行動(dòng)實(shí)行?實(shí)戰(zhàn)學(xué)習(xí)

ACTIONLEARNING(AL)教10實(shí)戰(zhàn)學(xué)習(xí)的應(yīng)用

ValuableApplicationsofAL解決問(wèn)題Improvingproblemsolving發(fā)展學(xué)習(xí)型組織Developingalearningorganization建立有效團(tuán)隊(duì)Buildingeffectiveteams培訓(xùn)領(lǐng)導(dǎo)者Trainingleaders協(xié)助人們達(dá)到個(gè)人及專(zhuān)業(yè)發(fā)展Helppeopleachievepersonal&professionalgrowth&development?實(shí)戰(zhàn)學(xué)習(xí)的應(yīng)用

ValuableApplica11實(shí)戰(zhàn)學(xué)習(xí)要素

EssentialelementsofAL實(shí)際問(wèn)題Realworkproblem小組Group學(xué)習(xí)促進(jìn)人Facilitator致力于學(xué)習(xí)Commitmenttolearning決定采取行動(dòng)Resolutiontotakeaction提問(wèn)和反思Questioning&Reflectionprocess?實(shí)戰(zhàn)學(xué)習(xí)要素

Essentialelement12實(shí)戰(zhàn)學(xué)習(xí)的問(wèn)題挑戰(zhàn)ProblemsforActionsLearning對(duì)組織和個(gè)人具有重要性

Importanttotheorganizationorindividual復(fù)雜的課題有益于行動(dòng)式學(xué)習(xí)

Themorecomplexinnature,themorepowerfulandvaluableistheactionlearning問(wèn)題必須可以解決并在小組的權(quán)利責(zé)任范圍以?xún)?nèi)

Problemsshouldbefeasibleandwithintheauthorityand/orresponsibilityofthegroup?實(shí)戰(zhàn)學(xué)習(xí)的問(wèn)題挑戰(zhàn)Problemsfor13實(shí)戰(zhàn)學(xué)習(xí)問(wèn)題范例

提升客戶(hù)服務(wù)調(diào)解部門(mén)間矛盾征聘高科技人才開(kāi)發(fā)切合企業(yè)需要培訓(xùn)課程實(shí)施6σ項(xiàng)目(SixSigma)開(kāi)發(fā)新業(yè)績(jī)考核系統(tǒng)?實(shí)戰(zhàn)學(xué)習(xí)問(wèn)題范例提升客戶(hù)服務(wù)?142.實(shí)戰(zhàn)學(xué)習(xí)小組

ActionLearningGroup4至8名成員，以保持創(chuàng)意

4-8memberstomaximizecreativity來(lái)自組織內(nèi)外

Fromwithinandoutsidetheorganization擴(kuò)大來(lái)源背景，以取得新的觀點(diǎn)

Diversesoastoobtainfreshviewpoints對(duì)角色和情況熟悉或不熟悉皆可

Maybefamiliarorunfamiliarwithrolesandsituations可以考慮外界資源

Mayincludeexternalresourceswhenneeded

?2.實(shí)戰(zhàn)學(xué)習(xí)小組

ActionLea15小組成員特性承諾解決問(wèn)題可以聆聽(tīng)、學(xué)習(xí)對(duì)質(zhì)疑自己和他人持開(kāi)放態(tài)度尊重他人支持、有建設(shè)性

?小組成員特性承諾解決問(wèn)題?163.質(zhì)疑和反思的過(guò)程

QuestioningandReflectiveProcess先有疑問(wèn)，后有答案

Questionsbeforesolutions問(wèn)題發(fā)人深省，讓人聆聽(tīng)、發(fā)揮創(chuàng)意、學(xué)習(xí)

Questionsallowustoreflect,tolisten,tolearn,tobecreative提供時(shí)間和空間，讓人反映反思、獲得新的視野

Timeandspaceneededtostandback,reflect,unfreezeandgainnewperspectives?3.質(zhì)疑和反思的過(guò)程

Questi17提問(wèn)的威力

PowerofQuestions改變聆聽(tīng)和解決問(wèn)題時(shí)的心理提高學(xué)習(xí)的機(jī)會(huì)建立團(tuán)隊(duì)凝聚力提供對(duì)話的基礎(chǔ)創(chuàng)造對(duì)改革的接受度?提問(wèn)的威力

PowerofQuestions18致力于采取行動(dòng)

CommitmenttoTakeAction如果只做建議，將減少創(chuàng)意和承諾

Merelyrecommendingdiminishescreativityandcommitment測(cè)試主意在現(xiàn)實(shí)中是否有效可行

Testingideasinpracticedeterminesifeffectiveandpractical采取行動(dòng)，才能獲得真正的學(xué)習(xí)

Noreallearningoccursunlessactionistaken?致力于采取行動(dòng)

CommitmenttoTa195.專(zhuān)注于個(gè)人和組織學(xué)習(xí)

FocusonIndividual,TeamandOrganization-WideLearning成員對(duì)個(gè)人和小組、組織的學(xué)習(xí)負(fù)責(zé)

Memberstakeresponsibilityforown,group’s,andorganization’slearning撥出時(shí)間，討論學(xué)習(xí)和如何在別處應(yīng)用

Timesetasidetotalkaboutlearningsandhowtheycanbeappliedsystematicallyelsewhere?5.專(zhuān)注于個(gè)人和組織學(xué)習(xí)

Focus20學(xué)習(xí)的三個(gè)層面

Threedimensionsoflearning?學(xué)習(xí)的三個(gè)層面

Threedimensions21學(xué)習(xí)種類(lèi)TypesofLearning新知識(shí)和信息強(qiáng)化相關(guān)技能情緒智商改變行為和推理改變信念和價(jià)值觀加強(qiáng)對(duì)個(gè)人目的的理解?學(xué)習(xí)種類(lèi)TypesofLearning新知識(shí)226.實(shí)戰(zhàn)學(xué)習(xí)輔導(dǎo)師

LearningCoach/SetAdvisor可從組織內(nèi)外甄選分配足夠?qū)W習(xí)時(shí)間協(xié)助組員反思小組內(nèi)的互動(dòng)和對(duì)將采取行動(dòng)的影響確保流程準(zhǔn)則的遵守創(chuàng)造學(xué)習(xí)氣氛Maybegroupmemberor“external”partnerEnsuresufficienttimeforcapturinglearningsHelpmemberstoreflectoninteractionsandimplicationsofactionstobetakenAssurenormsandprocessesarefollowedCreateanatmosphereoflearningandreflectiveinquiry?6.實(shí)戰(zhàn)學(xué)習(xí)輔導(dǎo)師

Learning23實(shí)戰(zhàn)學(xué)習(xí)導(dǎo)師的特性CharacteristicsofanEffectiveActionLearningCoach相信實(shí)戰(zhàn)學(xué)習(xí)過(guò)程能問(wèn)相關(guān)的一連串問(wèn)題好的聆聽(tīng)技巧了解言外之意全面和獨(dú)立的視野不做裁決有耐性、能設(shè)身處地開(kāi)放?實(shí)戰(zhàn)學(xué)習(xí)導(dǎo)師的特性Characterist24實(shí)戰(zhàn)學(xué)習(xí)要素

EssentialelementsofAL實(shí)際問(wèn)題Realworkproblem小組Group學(xué)習(xí)促進(jìn)人Facilitator致力于學(xué)習(xí)Commitmenttolearning決定采取行動(dòng)Resolutiontotakeaction提問(wèn)和反思Questioning&Reflectionprocess?實(shí)戰(zhàn)學(xué)習(xí)要素

Essentialelement25實(shí)戰(zhàn)學(xué)習(xí)關(guān)鍵

Keytoactionlearning只有當(dāng)人們發(fā)現(xiàn)沒(méi)有人知道但大家必須找到答案，他們才開(kāi)始共同和互相學(xué)習(xí)Peoplestarttolearnwithandfromeachotheronlywhentheydiscoverthatnooneknowstheanswerbutallareobligedtofindit?實(shí)戰(zhàn)學(xué)習(xí)關(guān)鍵

Keytoactionlea26ActionLearningInstitutions

實(shí)戰(zhàn)學(xué)習(xí)學(xué)府學(xué)院WorldBankInstitute–GovernanceProgram

世界銀行學(xué)院－管理課程HarvardBizSchool-Exec.Develop.Program

哈佛大學(xué)－管理人員發(fā)展課程GeorgeWashingtonUniversity– HRDevelopmentProgram

美國(guó)喬治華盛頓大學(xué)－人資發(fā)展課程IMCA國(guó)際管理中心協(xié)會(huì)

RevansUniversity美國(guó)瑞文大學(xué)?ActionLearningInstitutions

27實(shí)戰(zhàn)學(xué)習(xí)和其他問(wèn)題解決工具

ALvsOtherProblemSolvingTools特別小組和品質(zhì)管理圈Taskforce/qualitycircles在工作中學(xué)習(xí)反思Learning&reflectingonthejob戶(hù)外探險(xiǎn)活動(dòng)Outdooradventures模擬Simulation?實(shí)戰(zhàn)學(xué)習(xí)和其他問(wèn)題解決工具

AL286.實(shí)戰(zhàn)學(xué)習(xí)輔導(dǎo)師

LearningCoach/SetAdvisor可從組織內(nèi)外甄選分配足夠?qū)W習(xí)時(shí)間協(xié)助組員反思小組內(nèi)的互動(dòng)和對(duì)將采取行動(dòng)的影響確保流程準(zhǔn)則的遵守創(chuàng)造學(xué)習(xí)氣氛Maybegroupmemberor“external”partnerEnsuresufficienttimeforcapturinglearningsHelpmemberstoreflectoninteractionsandimplicationsofactionstobetakenAssurenormsandprocessesarefollowedCreateanatmosphereoflearningandreflectiveinquiry?6.實(shí)戰(zhàn)學(xué)習(xí)輔導(dǎo)師

Learning29實(shí)戰(zhàn)學(xué)習(xí)導(dǎo)師的特性CharacteristicsofanEffectiveActionLearningCoach相信實(shí)戰(zhàn)學(xué)習(xí)過(guò)程能問(wèn)相關(guān)的一連串問(wèn)題好的聆聽(tīng)技巧了解言外之意全面和獨(dú)立的視野不做裁決有耐性、能設(shè)身處地開(kāi)放?實(shí)戰(zhàn)學(xué)習(xí)導(dǎo)師的特性Characterist30實(shí)戰(zhàn)學(xué)習(xí)要素

EssentialelementsofAL實(shí)際問(wèn)題Realworkproblem小組Group學(xué)習(xí)促進(jìn)人Facilitator致力于學(xué)習(xí)Commitmenttolearning決定采取行動(dòng)Resolutiontotakeaction提問(wèn)和反思Questioning&Reflectionprocess?實(shí)戰(zhàn)學(xué)習(xí)要素

Essentialelement31實(shí)戰(zhàn)學(xué)習(xí)的企業(yè)應(yīng)用

ActionLearninginActionGE通用電器SodexhoUSA(Sodexho:Worldlargestfacilitymanagementgroup,ParentCo.ofMarriot)….?實(shí)戰(zhàn)學(xué)習(xí)的企業(yè)應(yīng)用

ActionLear32實(shí)戰(zhàn)學(xué)習(xí)的企業(yè)應(yīng)用

ActionLearninginActionGE通用電器SodexhoUSA(Sodexho:Worldlargestfacilitymanagementgroup,ParentCo.ofMarriot)….?實(shí)戰(zhàn)學(xué)習(xí)的企業(yè)應(yīng)用

ActionLear33你的實(shí)戰(zhàn)學(xué)習(xí)挑戰(zhàn)

YourChallengesinAL設(shè)立多元化小組（等級(jí)年資等）Setupadiversifiedgroup(hierarchy,seniority…)對(duì)反思和質(zhì)疑的耐性Patienceforreflection&questioning實(shí)行最好方案和政治現(xiàn)實(shí)Implementbestsolutionvspoliticalreality學(xué)習(xí)范例必須轉(zhuǎn)變Learningparadigmneedstoshift對(duì)感覺(jué)和弱點(diǎn)的開(kāi)放Opennessaboutfeelings&‘weaknesses’主管必須放手Needofamanagerto‘letgo’?你的實(shí)戰(zhàn)學(xué)習(xí)挑戰(zhàn)

YourChallenge34

后續(xù)如需了解進(jìn)一步詳情，歡迎聯(lián)系新加坡佳策集團(tuán)（IMCA國(guó)際管理中心協(xié)會(huì)在中國(guó)和新加坡的代表）蘇州： 電話(512)65241181傳真65241182新加坡： 電話(65)63273771傳真63273772 Email:pytoh@.sg?后續(xù)如需了解進(jìn)一步詳情，歡迎聯(lián)35實(shí)戰(zhàn)學(xué)習(xí)2004年2月ActionLearning?實(shí)戰(zhàn)學(xué)習(xí)ActionLearning?36實(shí)戰(zhàn)學(xué)習(xí)定義

ActionLearning(AL)–Definition實(shí)戰(zhàn)學(xué)習(xí)是個(gè)看似簡(jiǎn)單但又復(fù)雜的問(wèn)題解決策略，能夠創(chuàng)造強(qiáng)勁的個(gè)人和機(jī)構(gòu)改革

ALisadeceptivelysimpleyetamazinglyintricateproblem-solvingstrategythathasthecapacitytocreatepowerfulindividualandorganization-widechanges?實(shí)戰(zhàn)學(xué)習(xí)定義

ActionLearning(37實(shí)戰(zhàn)學(xué)習(xí)之父－瑞文教授

FatherofActionLearning–Prof.RegRevansUnsinkableTitanic鐵達(dá)尼號(hào)的沉沒(méi)Cambridgephysicist劍橋物理學(xué)者NationalCoalBoard英國(guó)煤礦局教育總監(jiān)PresidentEmeritus,IMCA英國(guó)國(guó)際管理中心協(xié)會(huì)主席?實(shí)戰(zhàn)學(xué)習(xí)之父－瑞文教授

Fatherof38實(shí)戰(zhàn)學(xué)習(xí)大師馬可博士

Dr.MichaelMarquardt喬治華盛頓大學(xué)，人力資源發(fā)展教授HRDProfessor,GeorgeWashingtonUniversity聯(lián)合國(guó)人力學(xué)院高級(jí)顧問(wèn)SeniorAdvisor,UnitedNationsStaffCollege咨詢(xún)公司總裁President,GlobalLearningAssociates咨詢(xún)波音、杜邦、摩多羅拉等ConsultedBoeing,DuPont,Motorolaetc.Authorof“ActionLearninginAction”作者新加坡佳策集團(tuán)咨詢(xún)團(tuán)成員?實(shí)戰(zhàn)學(xué)習(xí)大師馬可博士

Dr.Micha39實(shí)戰(zhàn)學(xué)習(xí)的理論根源

TheoreticalRootsofALAL教育Education道德Ethics系統(tǒng)思考SystemsThinking政治科學(xué)PoliticalScience社會(huì)學(xué)Sociology心理學(xué)Psychology管理學(xué)Management?實(shí)戰(zhàn)學(xué)習(xí)的理論根源

Theoretical40實(shí)戰(zhàn)學(xué)習(xí)總覽

ActionLearninginaNutshell變革管理FacilitateChangeManagement結(jié)合企業(yè)目標(biāo)與學(xué)習(xí)MapCorporateObjectivewithLearning專(zhuān)注于實(shí)際行動(dòng)和可衡量的業(yè)績(jī)FocusonRealAction&MeasurableResult更好的團(tuán)隊(duì)和內(nèi)部溝通BetterTeamwork&Communication更佳技能表現(xiàn)BetterSkills&Performance

新世紀(jì)的企業(yè)學(xué)習(xí)方式?實(shí)戰(zhàn)學(xué)習(xí)總覽

ActionLearningi41為何采用實(shí)戰(zhàn)學(xué)習(xí)

WhyActionLearning???機(jī)構(gòu)各層級(jí)的共同學(xué)習(xí)Sharedlearningthroughvariousorganizationallevels因新視野和回饋提高自覺(jué)和自信Greaterself-awareness&self-confidenceduetonewinsights&feedback更好的提問(wèn)及反思能力Abilitytoaskbetterquestions&bemorereflective更好的溝通及團(tuán)隊(duì)合作Improvedcommunication&teamwork?為何采用實(shí)戰(zhàn)學(xué)習(xí)

WhyActionLea42傳統(tǒng)學(xué)習(xí)TraditionalLearning理論知識(shí)Theoreticalknowledge工作中應(yīng)用Applicationatwork工作中學(xué)習(xí)Learningbydoing/whileworking技能內(nèi)在化Internalization教育Education工作Work偶然學(xué)習(xí)IncidentalLearning意外學(xué)習(xí)AccidentalLearning?傳統(tǒng)學(xué)習(xí)TraditionalLearning理43實(shí)戰(zhàn)學(xué)習(xí)哲學(xué)

PhilosophyonActionLearning

教育除非轉(zhuǎn)為行動(dòng)

否則沒(méi)有價(jià)值Educationisnottrulyvaluableunlessitistranslatedintoaction.”麥克波特教授Prof.MichaelPorter?實(shí)戰(zhàn)學(xué)習(xí)哲學(xué)

PhilosophyonActi44實(shí)戰(zhàn)學(xué)習(xí)

ACTIONLEARNING(AL)教育工作實(shí)戰(zhàn)學(xué)習(xí)ActionLearningAL＝P(ProgrammedKnowledge)范疇知識(shí)

+Q(QuestioningInsight)質(zhì)疑的洞察力

+R(Reflection)反思

+I(Implementation)行動(dòng)實(shí)行?實(shí)戰(zhàn)學(xué)習(xí)

ACTIONLEARNING(AL)教45實(shí)戰(zhàn)學(xué)習(xí)的應(yīng)用

ValuableApplicationsofAL解決問(wèn)題Improvingproblemsolving發(fā)展學(xué)習(xí)型組織Developingalearningorganization建立有效團(tuán)隊(duì)Buildingeffectiveteams培訓(xùn)領(lǐng)導(dǎo)者Trainingleaders協(xié)助人們達(dá)到個(gè)人及專(zhuān)業(yè)發(fā)展Helppeopleachievepersonal&professionalgrowth&development?實(shí)戰(zhàn)學(xué)習(xí)的應(yīng)用

ValuableApplica46實(shí)戰(zhàn)學(xué)習(xí)要素

EssentialelementsofAL實(shí)際問(wèn)題Realworkproblem小組Group學(xué)習(xí)促進(jìn)人Facilitator致力于學(xué)習(xí)Commitmenttolearning決定采取行動(dòng)Resolutiontotakeaction提問(wèn)和反思Questioning&Reflectionprocess?實(shí)戰(zhàn)學(xué)習(xí)要素

Essentialelement47實(shí)戰(zhàn)學(xué)習(xí)的問(wèn)題挑戰(zhàn)ProblemsforActionsLearning對(duì)組織和個(gè)人具有重要性

Importanttotheorganizationorindividual復(fù)雜的課題有益于行動(dòng)式學(xué)習(xí)

Themorecomplexinnature,themorepowerfulandvaluableistheactionlearning問(wèn)題必須可以解決并在小組的權(quán)利責(zé)任范圍以?xún)?nèi)

Problemsshouldbefeasibleandwithintheauthorityand/orresponsibilityofthegroup?實(shí)戰(zhàn)學(xué)習(xí)的問(wèn)題挑戰(zhàn)Problemsfor48實(shí)戰(zhàn)學(xué)習(xí)問(wèn)題范例

提升客戶(hù)服務(wù)調(diào)解部門(mén)間矛盾征聘高科技人才開(kāi)發(fā)切合企業(yè)需要培訓(xùn)課程實(shí)施6σ項(xiàng)目(SixSigma)開(kāi)發(fā)新業(yè)績(jī)考核系統(tǒng)?實(shí)戰(zhàn)學(xué)習(xí)問(wèn)題范例提升客戶(hù)服務(wù)?492.實(shí)戰(zhàn)學(xué)習(xí)小組

ActionLearningGroup4至8名成員，以保持創(chuàng)意

4-8memberstomaximizecreativity來(lái)自組織內(nèi)外

Fromwithinandoutsidetheorganization擴(kuò)大來(lái)源背景，以取得新的觀點(diǎn)

Diversesoastoobtainfreshviewpoints對(duì)角色和情況熟悉或不熟悉皆可

Maybefamiliarorunfamiliarwithrolesandsituations可以考慮外界資源

Mayincludeexternalresourceswhenneeded

?2.實(shí)戰(zhàn)學(xué)習(xí)小組

ActionLea50小組成員特性承諾解決問(wèn)題可以聆聽(tīng)、學(xué)習(xí)對(duì)質(zhì)疑自己和他人持開(kāi)放態(tài)度尊重他人支持、有建設(shè)性

?小組成員特性承諾解決問(wèn)題?513.質(zhì)疑和反思的過(guò)程

QuestioningandReflectiveProcess先有疑問(wèn)，后有答案

Questionsbeforesolutions問(wèn)題發(fā)人深省，讓人聆聽(tīng)、發(fā)揮創(chuàng)意、學(xué)習(xí)

Questionsallowustoreflect,tolisten,tolearn,tobecreative提供時(shí)間和空間，讓人反映反思、獲得新的視野

Timeandspaceneededtostandback,reflect,unfreezeandgainnewperspectives?3.質(zhì)疑和反思的過(guò)程

Questi52提問(wèn)的威力

PowerofQuestions改變聆聽(tīng)和解決問(wèn)題時(shí)的心理提高學(xué)習(xí)的機(jī)會(huì)建立團(tuán)隊(duì)凝聚力提供對(duì)話的基礎(chǔ)創(chuàng)造對(duì)改革的接受度?提問(wèn)的威力

PowerofQuestions53致力于采取行動(dòng)

CommitmenttoTakeAction如果只做建議，將減少創(chuàng)意和承諾

Merelyrecommendingdiminishescreativityandcommitment測(cè)試主意在現(xiàn)實(shí)中是否有效可行

Testingideasinpracticedeterminesifeffectiveandpractical采取行動(dòng)，才能獲得真正的學(xué)習(xí)

Noreallearningoccursunlessactionistaken?致力于采取行動(dòng)

CommitmenttoTa545.專(zhuān)注于個(gè)人和組織學(xué)習(xí)

FocusonIndividual,TeamandOrganization-WideLearning成員對(duì)個(gè)人和小組、組織的學(xué)習(xí)負(fù)責(zé)

Memberstakeresponsibilityforown,group’s,andorganization’slearning撥出時(shí)間，討論學(xué)習(xí)和如何在別處應(yīng)用

Timesetasidetotalkaboutlearningsandhowtheycanbeappliedsystematicallyelsewhere?5.專(zhuān)注于個(gè)人和組織學(xué)習(xí)

Focus55學(xué)習(xí)的三個(gè)層面

Threedimensionsoflearning?學(xué)習(xí)的三個(gè)層面

Threedimensions56學(xué)習(xí)種類(lèi)TypesofLearning新知識(shí)和信息強(qiáng)化相關(guān)技能情緒智商改變行為和推理改變信念和價(jià)值觀加強(qiáng)對(duì)個(gè)人目的的理解?學(xué)習(xí)種類(lèi)TypesofLearning新知識(shí)576.實(shí)戰(zhàn)學(xué)習(xí)輔導(dǎo)師

LearningCoach/SetAdvisor可從組織內(nèi)外甄選分配足夠?qū)W習(xí)時(shí)間協(xié)助組員反思小組內(nèi)的互動(dòng)和對(duì)將采取行動(dòng)的影響確保流程準(zhǔn)則的遵守創(chuàng)造學(xué)習(xí)氣氛Maybegroupmemberor“external”partnerEnsuresufficienttimeforcapturinglearningsHelpmemberstoreflectoninteractionsandimplicationsofactionstobetakenAssurenormsandprocessesarefollowedCreateanatmosphereoflearningandreflectiveinquiry?6.實(shí)戰(zhàn)學(xué)習(xí)輔導(dǎo)師

Learning58實(shí)戰(zhàn)學(xué)習(xí)導(dǎo)師的特性CharacteristicsofanEffectiveActionLearningCoach相信實(shí)戰(zhàn)學(xué)習(xí)過(guò)程能問(wèn)相關(guān)的一連串問(wèn)題好的聆聽(tīng)技巧了解言外之意全面和獨(dú)立的視野不做裁決有耐性、能設(shè)身處地開(kāi)放?實(shí)戰(zhàn)學(xué)習(xí)導(dǎo)師的特性Characterist59實(shí)戰(zhàn)學(xué)習(xí)要素

EssentialelementsofAL實(shí)際問(wèn)題Realworkproblem小組Group學(xué)習(xí)促進(jìn)人Facilitator致力于學(xué)習(xí)Commitmenttolearning決定采取行動(dòng)Resolutiontotakeaction提問(wèn)和反思Questioning&Reflectionprocess?實(shí)戰(zhàn)學(xué)習(xí)要素

Essentialelement60實(shí)戰(zhàn)學(xué)習(xí)關(guān)鍵

Keytoactionlearning只有當(dāng)人們發(fā)現(xiàn)沒(méi)有人知道但大家必須找到答案，他們才開(kāi)始共同和互相學(xué)習(xí)Peoplestarttolearnwithandfromeachotheronlywhentheydiscoverthatnooneknowstheanswerbutallareobligedtofindit?實(shí)戰(zhàn)學(xué)習(xí)關(guān)鍵

Keytoactionlea61ActionLearningInstitutions

實(shí)戰(zhàn)學(xué)習(xí)學(xué)府學(xué)院WorldBankInstitute–GovernanceProgram

世界銀行學(xué)院－管理課程HarvardBizSchool-Exec.Develop.Program

哈佛大學(xué)－管理人員發(fā)展課程GeorgeWashingtonUniversity– HRDevelopmentProgram

美國(guó)喬治華盛頓大學(xué)－人資發(fā)展課程IMCA國(guó)際管理中心協(xié)會(huì)

RevansUniversity美國(guó)瑞文大學(xué)?ActionLearningInstitutions

62實(shí)戰(zhàn)學(xué)習(xí)和其他問(wèn)題解決工具

ALvsOtherProblemSolvingTools特別小組和品質(zhì)管理圈Taskforce/qualitycircles在工作中學(xué)習(xí)反思Learning&reflectingonthejob戶(hù)外探險(xiǎn)活動(dòng)Outdooradventures模擬Simulation?實(shí)戰(zhàn)學(xué)習(xí)和其他問(wèn)題解決工具

AL636.實(shí)戰(zhàn)學(xué)習(xí)輔導(dǎo)師

LearningCoach/SetAdvisor可從組