構(gòu)建有效團(tuán)隊(duì)課件

BuildingEffectiveTeamsSucceedingwiththeDiSC?

PersonalProfileSystem?KentD.KedlDirectorGlobalBusinessDevelopmentpage1 ?2000byInscapePublishing,Inc.BuildingEffectiveTeamsSucceeExamplesofa“team”ManufacturingteamProjectteamSalesteamAccountmanagementteamManagementteampage2 ?2000byInscapePublishing,Inc.Examplesofa“team”ManufacturWhatarecommonproblemswithteams?PersonalityconflictsCommunicationproblemsLackofclearteamobjectivesPoorleadershipInefficientmeetingspage3 ?2000byInscapePublishing,Inc.WhatarecommonproblemswithTherealproblemwithteams…“Icouldworkreallywellinateam……ifitwerenotforalltheotherpeople!”page4 ?2000byInscapePublishing,Inc.Therealproblemwithteams…“ITheimportanceofateam“Yourmostvaluableassetisyouremployees”Whenyouputpeopletogetherintoateam,youareputtingtheminaveryriskyplace!“Unproductiveteams”isoneoftheprimaryreasonspeopleleavetheircompanies.EffectiveteamworkisessentialforgrowingcompaniesWeneedtodiscoverdifferencesandtakeadvantageofthempage5 ?2000byInscapePublishing,Inc.Theimportanceofateam“YourStartingwith“ME”“Whatthegreatpersonseeksisinhimself.Whattheinferiorpersonseeksisinothers.”ConfuciusIfIknowhowIrespondincertainsituationsandtocertainpeople,thenIcanadjustmybehavior.ButdoIreallyseemyselfclearly?Ineedanobjective“tool”tohelpmeunderstandhowIbehaveincertainsituations.Ineedtolookatmyselfinsomesortofa“mirror”page6 ?2000byInscapePublishing,Inc.Startingwith“ME”“WhatthegrA“Mirror”ofmybehaviorTheDiSC?

PersonalProfileSystem?

basedonthestudyofpsychologyMuchofpsychologyisbasedonabnormalbehaviorDr.WilliamMoultonMarstonstudiedtheemotionsandbehaviorof“normal”peopledoing“normal”thingsNotedhowdifferentpeoplerespondindifferentwaystosimilarsituationsFocusedonobservablebehaviorpage7 ?2000byInscapePublishing,Inc.A“Mirror”ofmybehaviorTheDThe“Environment”andthe“Self”Environment:istheenvironmentfavorableorunfavorable?DoIfeelcomfortableorchallenged?Self:doIfeelpowerfulorpowerless?DoIfeelIhavethepowertoinfluencetheenvironmentordoIfeelpowerlesstodoanything?Apersonwillhave4basicresponses,basedonthesequestions…page8 ?2000byInscapePublishing,Inc.The“Environment”andthe“SelDiSC?:4responsestomyenvironment

DominanceIammotivatedtoinitiateaction,respondquickly,takecertainrisksandgostraighttothepoint.influenceIamlikelytoapproachotherpeoplepositively,volunteertolead,solicithelp,speakpersuasively.SupportivenessIwanttosupportothersthebestIcantohelpattainacommongoalConscientiousnessIwanttofocusonstandardsandthe“correct”waytoaccomplishagoal.Wepreferoneortworesponsesbutuseallofthematonetimeoranotherpage9 ?2000byInscapePublishing,Inc.DiSC?:4responsestomyenvirADiSC?behavior“map”DominanceMotivatedtosolveproblemsandgetresultsPrefersdirectanswers,avarietyofactivitiesandindependence“Ilikebeingmyownboss.”“IknowwhatIwantandIgoafterit.”“Ilikenewchallenges.”influenceMotivatedtopersuadeothersTendstobeopenandtalkaboutfeelingsandthoughtsPrefersworkingwithpeopleratherthanalone“Ienjoytellingstoriesandentertainingpeople”“Ilikefreedomfromcontrolanddetail”SteadinessMotivatedtocreateastable,organizedenvironmentTendstobepatientandagoodlistenerPrefersworkinginagroupratherthandirectingit,listeningmorethantalking“Ilikeworkingwithpeoplewhogetalong”“Icanbecountedontogetthejobdone.”ConscientiousnessMotivatedtoachievehighpersonalstandardsTendstobediplomaticandcarefullyweighprosandconsPrefersenvironmentswithclearlydefinedexpectations“Ienjoyanalyzingthings.”“Ilikeworkingwithpeoplewhoareorganizedandhavehighstandards.”page10 ?2000byInscapePublishing,Inc.ADiSC?behavior“map”DominancInscapePublishing’s

DiSC?

PersonalProfileSystem?Over25yearsofresearch,in17languagesOver30millionpeoplehaveusedDiSCincompanieslikeSony,P&G,Honda,Avon,UnitedAirlines,AMAChooseasituationandrespondto28groupsofwordsTakesabout10minutesChoose“Most”and“Least”Friendly AccurateOutspoken CalmSelf-scoring,showingmeagraphofmyhighsandlowsPersonalizedfeedbackonmy“style”ofworkinginthissituationIama“High-i,High-D”atworkpage11 ?2000byInscapePublishing,Inc.InscapePublishing’s

DiSC?Per15“Classical”styles:

someexamples…“Achiever”“Counselor”“Creative”“Objectivethinker”page12 ?2000byInscapePublishing,Inc.15“Classical”styles:

someexAnexample—me!GlobalstrategyplanningsessionsatInscapePublishingComeupwithaplanforourinvestorsSalesManager:Confident,optimistic,passionate,persuasive,creative,lovetoargue,liketotalkinverygeneraltermsFinanceandAccountingManger:Wantsdetail,determinetherulesandfollowthem,“showmethenumbers”,checkforaccuracyWecandriveeachothercrazy…why???page13 ?2000byInscapePublishing,Inc.Anexample—me!GlobalstrategyDiscoveringourDifferencesIneedhimTothinkaboutwhatisdo-ableTolookatthedetailsTobeaccurateKent:“Inspirational”Scott:“Perfectionist”HeneedsmeTothinkaboutwhatispossibleTolookatthebigpictureTobepassionatepage14 ?2000byInscapePublishing,Inc.DiscoveringourDifferencesInMovingForwardwithOthersEachmemberofourteamknowstheirownstyleandthestylesoftheotherteammembersIcanunderstandmyselfandadaptmyownbehaviorIcanunderstandothersandadapttothemThekeytogoodteamworkisflexibility!Wecanuseacommonlanguagetodescribewhatwearethinkingandfeeling“Scott,Iknowyoufeelcomfortableworkingasa“Hi-C”,soIwillchangemyapproachtoyou.”page15 ?2000byInscapePublishing,Inc.MovingForwardwithOthersEachDiSC?—aTeam-buildingToolResearch-based,inover17languagesandmultiplecultures.TeamsaregroupsofindividualsDiSCgivesthemthetoolstocommunicateandmoveforwardThekeytogoodteamworkisflexibilityDiSChelpsuslearnhowandwhentoflexOnceyourpeoplearespeakingDiSC,itbecomessecondnatureProvidesapathtolong-termeffectivenesspage16 ?2000byInscapePublishing,Inc.DiSC?—aTeam-buildingToolResCommentsandQuestions?page17 ?2000byInscapePublishing,Inc.CommentsandQuestions?page17BuildingEffectiveTeamsSucceedingwiththeDiSC?

PersonalProfileSystem?KentD.KedlDirectorGlobalBusinessDevelopmentpage18 ?2000byInscapePublishing,Inc.BuildingEffectiveTeamsSucceeExamplesofa“team”ManufacturingteamProjectteamSalesteamAccountmanagementteamManagementteampage19 ?2000byInscapePublishing,Inc.Examplesofa“team”ManufacturWhatarecommonproblemswithteams?PersonalityconflictsCommunicationproblemsLackofclearteamobjectivesPoorleadershipInefficientmeetingspage20 ?2000byInscapePublishing,Inc.WhatarecommonproblemswithTherealproblemwithteams…“Icouldworkreallywellinateam……ifitwerenotforalltheotherpeople!”page21 ?2000byInscapePublishing,Inc.Therealproblemwithteams…“ITheimportanceofateam“Yourmostvaluableassetisyouremployees”Whenyouputpeopletogetherintoateam,youareputtingtheminaveryriskyplace!“Unproductiveteams”isoneoftheprimaryreasonspeopleleavetheircompanies.EffectiveteamworkisessentialforgrowingcompaniesWeneedtodiscoverdifferencesandtakeadvantageofthempage22 ?2000byInscapePublishing,Inc.Theimportanceofateam“YourStartingwith“ME”“Whatthegreatpersonseeksisinhimself.Whattheinferiorpersonseeksisinothers.”ConfuciusIfIknowhowIrespondincertainsituationsandtocertainpeople,thenIcanadjustmybehavior.ButdoIreallyseemyselfclearly?Ineedanobjective“tool”tohelpmeunderstandhowIbehaveincertainsituations.Ineedtolookatmyselfinsomesortofa“mirror”page23 ?2000byInscapePublishing,Inc.Startingwith“ME”“WhatthegrA“Mirror”ofmybehaviorTheDiSC?

PersonalProfileSystem?

basedonthestudyofpsychologyMuchofpsychologyisbasedonabnormalbehaviorDr.WilliamMoultonMarstonstudiedtheemotionsandbehaviorof“normal”peopledoing“normal”thingsNotedhowdifferentpeoplerespondindifferentwaystosimilarsituationsFocusedonobservablebehaviorpage24 ?2000byInscapePublishing,Inc.A“Mirror”ofmybehaviorTheDThe“Environment”andthe“Self”Environment:istheenvironmentfavorableorunfavorable?DoIfeelcomfortableorchallenged?Self:doIfeelpowerfulorpowerless?DoIfeelIhavethepowertoinfluencetheenvironmentordoIfeelpowerlesstodoanything?Apersonwillhave4basicresponses,basedonthesequestions…page25 ?2000byInscapePublishing,Inc.The“Environment”andthe“SelDiSC?:4responsestomyenvironment

DominanceIammotivatedtoinitiateaction,respondquickly,takecertainrisksandgostraighttothepoint.influenceIamlikelytoapproachotherpeoplepositively,volunteertolead,solicithelp,speakpersuasively.SupportivenessIwanttosupportothersthebestIcantohelpattainacommongoalConscientiousnessIwanttofocusonstandardsandthe“correct”waytoaccomplishagoal.Wepreferoneortworesponsesbutuseallofthematonetimeoranotherpage26 ?2000byInscapePublishing,Inc.DiSC?:4responsestomyenvirADiSC?behavior“map”DominanceMotivatedtosolveproblemsandgetresultsPrefersdirectanswers,avarietyofactivitiesandindependence“Ilikebeingmyownboss.”“IknowwhatIwantandIgoafterit.”“Ilikenewchallenges.”influenceMotivatedtopersuadeothersTendstobeopenandtalkaboutfeelingsandthoughtsPrefersworkingwithpeopleratherthanalone“Ienjoytellingstoriesandentertainingpeople”“Ilikefreedomfromcontrolanddetail”SteadinessMotivatedtocreateastable,organizedenvironmentTendstobepatientandagoodlistenerPrefersworkinginagroupratherthandirectingit,listeningmorethantalking“Ilikeworkingwithpeoplewhogetalong”“Icanbecountedontogetthejobdone.”ConscientiousnessMotivatedtoachievehighpersonalstandardsTendstobediplomaticandcarefullyweighprosandconsPrefersenvironmentswithclearlydefinedexpectations“Ienjoyanalyzingthings.”“Ilikeworkingwithpeoplewhoareorganizedandhavehighstandards.”page27 ?2000byInscapePublishing,Inc.ADiSC?behavior“map”DominancInscapePublishing’s

DiSC?

PersonalProfileSystem?Over25yearsofresearch,in17languagesOver30millionpeoplehaveusedDiSCincompanieslikeSony,P&G,Honda,Avon,UnitedAirlines,AMAChooseasituationandrespondto28groupsofwordsTakesabout10minutesChoose“Most”and“Least”Friendly AccurateOutspoken CalmSelf-scoring,showingmeagraphofmyhighsandlowsPersonalizedfeedbackonmy“style”ofworkinginthissituationIama“High-i,High-D”atworkpage28 ?2000byInscapePublishing,Inc.InscapePublishing’s

DiSC?Per15“Classical”styles:

someexamples…“Achiever”“Counselor”“Creative”“Objectivethinker”page29 ?2000byInscapePublishing,Inc.15“Classical”styles:

someexAnexample—me!GlobalstrategyplanningsessionsatInscapePublishingComeupwithaplanforourinvestorsSalesManager:Confident,optimistic,passionate,persuasive,creative,lovetoargue,liketotalkinverygeneraltermsFinanceandAccountingManger:Wantsdetail,determinetherulesandfollowthem,“showmethenumbers”,checkforaccuracyWecandriveeachothercrazy…why???page30 ?2000byInscapePublishing,Inc.Anexample—me!GlobalstrategyDisc