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InterculturalNon-verbalCommunicationFrenchgesturefor'Idon'tbelieveyou',guesswhatthisIraniangesturemeans?forme/Goodluck/screwyouScrewyouThisgestureisidenticaltotheAmerican/Englishgesturefor‘GoodLucktoyou.’Butitisanobscene(淫猥的)gesture,andanAmericantravelinginIranwouldoutragepeoplethereiftheAmericanperformedthisgesture.Wheninanothercultureorsociety,weshouldnever'mirror'agesturethatsomeonepresentstous--withoutknowingit,wecouldbedeeplyoffendingthatpersonandinvitingconflict.DrakkarNoir
Itisaveryfamousmen’sfragrancemadeinFrance.Inordertoappealadventurous,passionateandmodernmalecustomers,thecompanydesignaTVadvertisement.Sinceitguaranteedascentthatwouldberich,sophisticatedandirresistibletotheladies,thepromotioninFranceisverysuccessful.Butwiththesameads,thepromotioninMiddleEastisadisaster.
Doyouknowwhy?Becauseoftheimproprietyofthebodylanguage.Sotheyreplaceitwithawomanusingthetipofherfingertoslightlytouchaman’sarminasuit.WhydidtheadaptedversionsucceedinMiddleEast?Eachculturehasawell-definedsystemofmeaningsfordifferentformsoftouching.Somegeneralizationscanbemadewithregardstohigh-touchversuslow-touchcultures.
Americans,theEnglish,GermansandNorthernEuropeansaresaidtobelongtolow-touchcultures,exhibitingverylimitedtactilecontactinpublic.Hispanics(西班牙人),peopleofEasternEuropeandescents,Italians,theFrench,Arabs,andJewsareallsaidtobelongtohigh-touchcultures.
TheFrenchculturepermitsamutualdirectionaltouchingbetweendifferentsexeswhileinArabiancultures,themalefollowamuchhigherpatterntothefemale,thanthefemaledotothemale.TheadsinFranceisquite“high”andisfromthefemaletothemale.ButforArabia,itistoomuch.Itinvitesthatthefemaleisbehavingindecently,whichcanaffectthemale’simage.Sotouchingisreducedandneutralized.Itimpliesthemanisirresistiblethattheladycan’thelpgettingclosetohiminspiteofherawarenessoftheculturalrule.TouchingJourardsatincoffeeshopsinfourdifferentcities.Wheneverhesawpeopletouch,herecordedthetouch.Hisrecordsareasfollowed:@Sainthorn(PortoRico):180@Paris:102@Gynswere(Florida):2@London:0 1.NonverbalCommunicationNonverbalcodesrefertocommunicativemessageswhicharenotinwordform.Morethan55%messagesarecommunicatednonverbally!Definition:(1)“munication(beyondtheusualcommmunication),paralinguistics,second-ordermessages,thesilentlanguage,andthehiddendimensionofcommunication.”(Hall,1959)Definition:(2)Nonverbalcommunicationinvolvesallnonverbalstimuliinacommunicationsettingthatisgeneratedbyboththesourceandhisorheruseoftheenvironmentandthathaspotentialmessagevalueforthesourceorreceiver.(SamovarandPorter,2004)DefinitioninChinese非言語交際包括在交際中認(rèn)為的和環(huán)境產(chǎn)生的對于傳播者或受傳者含有潛在信息的所有的刺激,簡單地說就是“不用語言的交際”,被稱作”無聲的語言“。OverviewofNonverbalCommunicationBodyLanguageGeneralappearanceanddressGesturesEyecontactFacialexpressionPostureTouching2.ParalanguageSilencePitchVolumeEnvironmentLanguageSpaceTime畢繼萬(1995)體態(tài)語(bodylanguage,包括各種表情、動(dòng)作、姿態(tài))副語言(paralanguage,包括沉默與非語義聲音)客體語(objectlanguage,包括皮膚顏色、氣味、衣著化妝、家具等)環(huán)境語言(environmentallanguage,包括時(shí)間,空間、顏色、城市規(guī)劃以及人對自然的影響等,即影響生理與心理的環(huán)境因素)。
1.1BodyLanguageBodylanguagereferstoallnonverbalcodeswhichareassociatedwithbodymovements.Bodylanguageincludesgestures,headmovements,facialexpressions,eyebehaviors,posturesandotherdisplaysthatcanbeusedtocommunicate.(1)GeneralAppearanceandDressConcernwithhowoneappearsisuniversal.Wemakeinferences(oftenfaulty)aboutanother’s“intelligence,gender,age,approachability,financialwell-being,class,tastes,values,andculturalbackground”fromattractiveness,dress,andpersonalartifacts.Doyouselectattractivefriendsoverlessattractiveones?(2)GesturesDoyouknowwhatthefollowinggesturesmeans?Number1isusedtogetherwiththeverbalmessage“Let’skeepourfingerscrossed”intheUnitedStates,England,andSwedentomeanthatthepersonishopingforgoodluck.ButinGreeceandTurkeyitmeansthebreakingofafriendship,andinpartsofItalyitmeans“O.K.”.
Number2isnormallyusedwhentalkingprivatelyaboutathirdperson,meaningthatpersoniscrazy,ofteninajokingway.Number3indicates“Ihavenoidea.”/“Idon’tknow.”ThegestureinPicture4meansthat“Ican’t/didn’thearyou.”Number5means“That’senough.It’salloverforme.”InPicture6the“thumbsdown”signindicates“rejection”or“refusal”,“defeat”or“nogood”or“badnews”toAmericans.“Somethingisabitsuspicious/oddhere.”“Comehere.”Number9iswidelyusedintheUStomean“Great,perfect,acceptable,O.K.”ButisBelgiumandFrance,itmeans“zero”;inTurkey,Brazil,Greece,andMalta(馬耳他),ithasanobscenemeaning;andinTunisia(突尼斯),itisusedasathreat.Number10isusedinItalytosay“Hello.”ForIndonesians,Malaysians,andsomespeakersofArabic,itsignals“Comehere.”Number11means“Oh,Iforgot.”oranexpressionofsurprise.ThegestureinNumber12means“Slowdown,relaxorwaitasecond.”Number13isusedtoshowthatsomeoneisachampionorawinner,usuallyinsports.Thisgesturecausedaseriousinternationalmisunderstandingin1959.NikitaKhrushchev,theSovietleader,wasvisitingtheUSandusedthisgesture,whichmeansfriendshipinRussia.Americannewspapersprinteditonpageone.AndtheAmericanpeopleunderstoodittomeantheopposite:thattheSovietUnionwoulddefeattheUS.Picture14isoneofthefewgestureswhichseemstobeusedonlyintheUS,andmanypeoplefeelitisnotascommonasitoncewas.Thisgestureismadebymovingoneindexfingeragainsttheother.Itisusuallyusedwithchildren.Oradultsdoitasajoke.Itmeans“Youdidsomethingbad;shameonyou.”Finger(1)IntheUnitedStates,theindexfingerisusedtopointtoobjectsandevenatpeople.GermanspointwiththelittlefingerJapanesepointwiththeentirehand,palmsupInmuchofAsia,pointingwiththeindexfingerisconsideredrude
Finger(2)英語國家的人有不少‘手語’,其一就是crossone'sfingers或keepone'sfingerscrossed。Crossone'sfingers.即把中指放在食指上,作有點(diǎn)像十字架的交叉狀。十字架在西方代表上帝,所以crossone'sfingers有‘祝福’、‘祈求好運(yùn)’的意思,例如:Iamcrossingmyfingersthatnothinguntowardwillhappentohim.(我祈求不幸的事不會(huì)降臨他身上)。Keepyourfingerscrossedforhim.即‘為他祝福吧’。留意crossyourfingers是說的多,確實(shí)做這手勢的少。
Finger(3)說到手指,不能不談?wù)劇斐鲋兄浮@個(gè)下流手勢,英文叫做givesomeonethefinger,例如:Thepresidentialcandidateappearedquiteunperturbedwhenafewintheaudiencegavehimthefinger.(聽眾席上有些人向總統(tǒng)候選人伸出中指,但他若無其事)。要說得幽默一點(diǎn),把gavehimthefinger改為gavehimone-fingersalutes(一只手指的敬禮)也無不可。Thumb此外還有thumbsup(拇指向上)、thumbsdown(拇指向下)的手勢。古羅馬斗士戰(zhàn)敗,觀眾做出拇指朝上手勢,是說‘可以饒他性命’;做出拇指朝下手勢,則是說‘殺卻’。今天,thumbsup常用來表示嘉許或接受,thumbsdown則表示不滿或反對,例如:Theauthoritieshavegiventhethumbsup./thumbsdownonourplan.(當(dāng)局接受/否決了我們的計(jì)劃)。
FacialexpressionLookatthefollowingpictures,trytotellwhois…1.Themostkind-hearted?2.Themostartistic?3.Themostsmart?PostureAmanandawomanmetonthetrainplatform.
Willthewomanaccepttheman’sgreetingfriendly?Shewon’t!Man:“halfsmile”expressionarelaxedposition“snap”gesturebodyorientationWoman:“frowning”expression“chinup”facialposition“backing”postureLegstogetherFeetpointinginwardsYoudon’tjust“
read”others’bodylanguage;Youobserve,analyzeandinterpretbeforeyoudecidethepossiblemeaning!Matchthefollowingdescriptionswiththebehaviors:Thepersonisveryrelaxed,buthe/sheisreadytomoveatanytime.Thepersonisindeepthinking.He/shethinksthatmaybeagoodideaandisreadytomoveafterthethinking.Thepersonisverygladtoseetheother.Actuallyhe/shethinksthatpersonisimportant.Thepersonisveryconfident.He/shethinkshe/sheismoreimportantthantheother.Thepersonhasmadeuphis/hermind.He/sheisveryangry,buttriestocontrolhim-/her-self.Thepersondeterminestocontrolhis/herfeelings,tryingtocalmdown.Thepersonpresentshim-/her-selfasanimportantman.Buthe/shetriestobe
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