酒店健身俱樂(lè)部經(jīng)理崗位職責(zé)

Roomtohaveagreatstart成的開(kāi)HealthClubManager健身俱樂(lè)經(jīng)理HotelLevel:

IV

Department:Division店級(jí)JobBand:位級(jí)

—66

門(mén)ReportsTo:屬級(jí)

務(wù)ExecutiveHousekeeper,DirectorofRooms偵家房總OVERVIEW職位概述

Responsibleforco-ordinatingthedeliveryofallrecreationalservices,includingthespaandgymoperations.負(fù)責(zé)協(xié)所有康中心的客服務(wù)作，包溫泉和身中心運(yùn)營(yíng)。AtInterContinentalHotels&Resortswewantourgueststofeelspecial,cosmopolitanandInKnowmeansweneedyouto:

Becharmingbybeingapproachable,havingconfidenceandshowingrespect.Stayinthemomentbyunderstandingandanticipatingguests’needs,attentivetakingownershipofgettingdone.Makeitmemorablebybeingknowledgeable,sharingstoriesandshowingyourstyletocreatemomentsthatmakepeoplefeelspecial.在洲酒及假，我們希望賓客感覺(jué)風(fēng)格獨(dú)特、時(shí)尚現(xiàn)代和入洞悉這意味們需要：

親切、滿自信體現(xiàn)尊來(lái)展現(xiàn)有力你。理解和測(cè)賓客需要、到細(xì)心到、具人翁精、把事辦好，持注下見(jiàn)多識(shí)、分享歷、展你的風(fēng)來(lái)創(chuàng)造人感覺(jué)別的時(shí)，做到令人難。DUTIESANDRESPONSIBILITIES作職責(zé)

Co-ordinatethemaintenanceofallrecreationalfacilitiesandequipment協(xié)調(diào)康設(shè)施和備的所保養(yǎng)工。Coordinatedeliveryofallrecreationalguestservices協(xié)調(diào)所對(duì)客康服務(wù)。Responsibleforthesafetyofallguestservices負(fù)責(zé)所對(duì)客服的安全Manageallstaffinthisdepartment管理部?jī)?nèi)全體工。

Managethesalepromotionofdepartmentalproductsandservices對(duì)部門(mén)產(chǎn)品及務(wù)的銷工作進(jìn)管理。Accesssalesandmarketingdata使用市銷售數(shù)。Assistthedevelopmentofnewproductsandservices協(xié)助新品和服的開(kāi)發(fā)作。Assisttheevaluationofsalesandmarketingactivities協(xié)助對(duì)售和市活動(dòng)的估。Anticipateeconomicbusinesslevelfluctuationsandmakesactionplans預(yù)測(cè)業(yè)水平并定工作劃。ComplyallHotelandcorporateguidelines(egsignageguidelines,guidelines,etc)遵守酒和企業(yè)導(dǎo)方針如標(biāo)識(shí)導(dǎo)方針全指導(dǎo)針等）Deliverhighqualityservicetoguests向客人供高品的服務(wù)Adheretodepartmentalcleaningandmaintenanceprograms遵守部清潔和養(yǎng)規(guī)定Attendandinputatmanagementmeetingsasrequired按要求加管理會(huì)議并與討論WorksHumanResourcesmanpowerplanningandmanagementneedsWorkswithDirectorofFinanceinthepreparationmanagementoftheDepartment’sbudget.ACCOUNTABILITY責(zé)任范圍Numberofemployeessupervised管理的員DirectSpa/HealthClubTherapist直接

溫泉中，健身樂(lè)部理師IndirectN.A.間接

無(wú)AnnualOperatingProfit/PayrollBudget–年度經(jīng)營(yíng)潤(rùn)和薪金算

DepartmentBudget部門(mén)預(yù)Metrics–主要績(jī)效標(biāo)

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部門(mén)預(yù)GuestSatisfactionSurvey顧客滿度調(diào)查DecisionMakingResponsibilities(DecisionRights)–決策職責(zé)決策

DepartmentBudget部門(mén)預(yù)MatterspertainingtoRecreationOperations康樂(lè)運(yùn)部的相事宜WithinauthorityasassignedforHotelBandroleQUALIFICATIONSANDREQUIREMENTS任職要求RequiredSkills–技能要求

Communicationskillsareutilizedsignificantamountoftimeinteractingwithothers;demonstratedabilitytointeractwithcustomers,employeesandthirdpartiesthatreflectshighlyonthehotel,thebrandandtheCompany.擁有在他人交時(shí)大多時(shí)間所用的溝技能；全代表店，品和公司顧客，工和第方交往的能力Goodwritingskills具有良寫(xiě)作技ProficientinuseofMicrosoftOffice熟練使微軟辦軟件Problemsolvingandorganizationalabilities具有解問(wèn)題和織能力Qualifications–學(xué)歷

DiplomaorVocationalCertificateinHotelAdministration,HotelManagementorequivalent酒店行管理，店管理相關(guān)專的大專歷或?qū)ＷC書(shū)Experience–經(jīng)歷

2yearsrelatedexperienceincludingyearexperienceinSPAoperation,oranequivalentcombinationofeducationandexperience.2年相關(guān)作經(jīng)歷包括1年運(yùn)經(jīng)驗(yàn)或與相當(dāng)?shù)挠拖喙ぷ鹘?jīng)結(jié)合的景。Pageof4第3頁(yè)，4頁(yè)

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