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第一章測試You-viewencompassesthefollowingskills:()

答案:ABThebasicorganizationaloutlineforapositivemessageusestheblocks().

A:goodwillandaction

B:news

C:buffer

D:reasons

答案:ABDProofreadingincludesreviewingfor().

A:correctuseoflanguage

B:grammar

C:format

D:idea

答案:ABCBusinesswritingisformal,oftenusingcomplexwords,longsentences,thethirdpersonandpassivevoice.().

A:錯

B:對

答案:APlanningstartswithaudiencereaction,whichmapstoanorganizationalstructureforthedocument.()

A:對

B:錯

答案:ASympathymessagesarenotpositivemessages.()

A:對

B:錯

答案:BBufferisusuallyonlyfoundinpositivemessages.()

A:錯

B:對

答案:AApropersentencemusthaveasubject,averb,andexpressacompletethought.()

A:錯

B:對

答案:BEuphemismsarewordsorphrasesusedtotalkaboutunpleasantortabootopicsinamorepoliteway.()

A:錯

B:對

答案:BConcisewritingisnotjustfastorshort;itiswritingthatbalancestheclarityofthemessagewithefficiency.()

A:錯

B:對

答案:B第二章測試Abusinessletterisusuallycomposedof12parts.Amongthem,letterhead,body,()andsignaturearenecessary.

A:insideaddress

B:complimentaryclose

C:salutation

D:date

答案:ABCDInamodifiedblock,theentiretextisalignedtotheleftexceptfor()alignedtotheright.

A:date

B:letterhead

C:salutation

D:signature

答案:ABDHowtoachievecorrectnessinbusinesswriting?().

A:Beaccurateintheinformation.

B:Beinthecorrectformat.

C:Beinpropergrammar,punctuationandspelling.

D:Thenamesandtitlesshouldbecorrect.

答案:ABCDAletterofusuallyincludesthefollowingparts:().

A:giveacompletedescriptionofthemerchandise

B:mentionanycontractthatthewriterhassignedwiththegoodssupplier

C:specifyrequirementsrelatedtotheorderorgivesomefurtherexplanationsaboutit

D:endtheletterwithanexpectation

答案:ABCDWhenwriteaninformationalbusinessdocument,youshould().

A:providethemostrelevantinformation

B:writewithafocusontheexpertiseofyouraudience

C:organizetheprovidedinformationsequentially

D:talkwithfactsinsteadofopinionsandassumptions

答案:ABCDAletterurgingtheestablishmentofanL/Cusuallycontainsthefollowingmoves:().

A:statingyourrequestfortheopeningoftheexpectedL/C

B:expressingyourexpectationforearlyreceiptoftheexpectedL/C

C:referringtorelevantcontractsignedoragreementreachedbefore

D:informingyourrecipientwhatyouhavealreadydoneorareplanningtodofortheorder

答案:ABCDAsthedateisavitalpartofabusinessletter,themonthshouldbefullyspelledout,andtheyearshouldbewrittenwithallfourdigits.().

A:錯

B:對

答案:BTheinsideaddressshouldnotbethesameastheaddressontheenvelope.()

A:對

B:錯

答案:BInAmericanEnglish,thesubjectlineisplacedbetweenbodyandsalutation.()

A:錯

B:對

答案:ASignatureincludestwoparts:typednameandhandwrittensignature.()

A:錯

B:對

答案:BIfyoudonotwanttherecipienttoknowthatacopyisbeingforwardedtoathirdparty,use“bcc”for“blindcarboncopy”.()

A:錯

B:對

答案:BWhenyouprepareabusinessenvelope,putthewriter’sinformationinthecenteroftheenvelope.()

A:對

B:錯

答案:BAcompletecommunicationnotonlyincludeeverythingthereaderneedsforthereactionbutalsoinvolvesadditionalinformationwheneverorwhereveritisrequired.()

A:錯

B:對

答案:BInquiriescanbedividedintotwomaintypes:generalinquiryandspecificenquiry.

A:錯

B:對

答案:BAcounter-offerisreallyanewoffer,eventhoughthebuyerandsellermightagreetosomeorevenmostofthetermsofapurchaseorsalesoffer.()

A:對

B:錯

答案:AAfirm-offercanbewithdrawnonceitisaccepted.()

A:錯

B:對

答案:AGenerallyspeaking,packingandmarkingcostsareincludedintheprice,andshallbebornebytheimporter.()

A:對

B:錯

答案:BB/Lisareceiptofthegoodsgiventotheshipperbytheshippingcompany,adocumentoftitletothegoodsandevidenceofacontactbetweentheshippingcompanyandtheshipper.()

A:對

B:錯

答案:AWhenyoureceivearequestforshipment,youneedn’tgiveapromptreplytomatterifyouarenotinaposition.()

A:錯

B:對

答案:A第三章測試Forthecontent,aproperthank-youletterwillnot(

).

A:bespecific

B:soundinsincere

C:endwithapositiveandgenuinestatement

D:beginwithastatementofthanks

答案:BWhichofthefollowingchoicesisNOTapossiblereasonformakingacomplaintletter?

A:improperpackaging

B:faultyproducts

C:violationoftermsandconditions

D:earlyarrivalofproducts

答案:DWhichtoneisproperfor

acongratulationletter?

A:selfish

B:upset

C:jealous

D:sincereandenthusiastic

答案:DWhatareusuallyincludedinaninvitationletter?

A:dresscodedetails

B:nameoftheplace

C:dateandeventtime

D:purpose

答案:ABCDWhatshouldyoudowhenwritinganapologyletter?

A:Providelong-windedexplanations.

B:Clarifyandtakeresponsibility.

C:Besincereandgenuine.

D:Focusonthesolutioninsteadofthemistake.

答案:BCDWritingathank-youletterisameaningfulwaytoexpressappreciationandgoodwill.

A:對

B:錯

答案:AWecanuseabusivelanguageinacomplaintletter.

A:錯

B:對

答案:AAnapologyletteriswrittentoacknowledgethewrongdoingandapologizeforthemistakesandbehaviorsdonetoothers.

A:對

B:錯

答案:AAcongratulationlettershouldbesentimmediatelyafteryouknowaboutthegoodnews.

A:對

B:錯

答案:AWecanexaggerateorover-praisetherecipientinacongratulationletter.

A:錯

B:對

答案:A第四章測試WhichsectionofStarbuck’scompanyprofileisthemostattractivepart?()

A:ethos

B:story

C:mission

D:folklore

答案:DWhichoneisNOTincludedinthestepsofwritingpressreleases?()

A:Includecontactdetails

B:Tellastoryindetail

C:Endyourpressreleasewithaboilerplate

D:Startwithacatchyheadline

答案:BWhichofthefollowingisspecificquestioninaquestionnaire?()

A:Didyouseethefilmlastweekend?

B:Haveyouboughtanythinginthepastthreemonths?

C:Whatisyourincome?

D:Whatdidyouthinkabouttheflavoroftheicecream?

答案:DTomakeapresentationeffectiveandimpressive,youshoulduse:()

A:jargon

B:asimpleandactiveformofsentences

C:passivesentences

D:complexsentences

答案:BAdvertisementcanbecategorizedintoclassifiedadvertisementandcommercialadvertisement.()

A:對

B:錯

答案:AFollowing“miniskirtrule”whenwritingpressreleaseleadmeanstheleadshouldbelongenoughtocovertheessentials,butshortenoughtokeepitinteresting.()

A:錯

B:對

答案:BJargonisrecommendedtobeusedinquestionnairestoshowprofessionalism.()

A:對

B:錯

答案:BWhatshouldbeincludedinacompany’sprofile?()

A:Thecompany’sproductsandservices

B:Thecompany’svalue

C:Thestoryofthecompany’sfounding

D:Thecompany’sleaders

答案:ABCWhataretheprinciplesofwritinganadvertisement?()

A:Createdesireforyourproduct.

B:Writeanattention-grabbingheadline.

C:Keepitbrief.

D:Startwithaquestion.

答案:ABCReadingoutaspresentationis()

A:allowed

B:dull

C:notallowed

D:helpful

答案:AB第五章測試Noticesareusuallyveryshort,sowedon’tneedtodouble-checkthespelling.()

A:錯

B:對

答案:AThemessageofanoticecanbeabout:()

A:warnings

B:instructions

C:temporaryaddresschanges

D:changesofplan

答案:ABCDMemosshouldbeaslongaspossibletoprovideenoughinformation.()

A:錯

B:對

答案:AWhichofthefollowingisrightaboutthelengthofdifferentpartsofamemo?()

A:Opening,contextandtask:1/8ofthememo

B:Summary,anddiscussionsegment:1/4ofthememo

C:Closingsegment,ornecessaryattachments:1/4ofthememo

D:Heading:1/8ofthememo

答案:DTheminutetakershouldincludehisorherpersonaljudgementonthematter.()

A:對

B:錯

答案:BWhichofthefollowingstatementsaboutminute-takingiswrong?()

A:Listencarefullyandactively

B:Notedownthenamesofpeoplemakingsuggestions

C:Trytowriteuptheminutesimmediatelyafterthemeeting

D:Useabbreviations,evenwhenyoucannotunderstandthemlater

答案:DWhichofthefollowingisnotinthefourgoldenrulesforbusinessreports?()

A:Brief

B:Clear

C:Accurate

D:Open

答案:DThebodysectionofamemocanbeclassifiedinto:()

A:closingsegment

B:titlesegment

C:discussionsegment

D:openingsegment

答案:ACD第六章測試Thejobapplicantmustmakesuretheletterofapplicationisprofessionalinformat,organizationstyle,andgrammar.()

A:錯

B:對

答案:BAnapplicationletterisalsoknownasa().

A:thank-youletter

B:coverletter

C:communicationletter

D:jobletter

答案:BAllawardsandhonorsthatyoureceivedmustbelistedinordertoimpressthepotentialemployer.

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