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Goodmorning,everybody,it’sgreattobehereandIthanktheorganizersforinvitingGeneralMotorstoparticipateinthisimportantconference.Overtheyears,theAPECCEOSummithasdevelopedintoacrucialforumfordialogueandactiononissuesthatcutacrossnotonlythePacificRimbutallcountries.Thismorning’stopic,GlobalCorporateSocialResponsibility,isanexampleofanissuethattrulydoescutacrossallborders.Theworldweliveintodaytrulyisaglobalvillage.It’sasmallworld,andallcompaniesareunderamicroscope.Tosetthestageforourpaneldiscussion,IwouldliketoofferjustafewobservationsandcommentsbasedonGeneralMotors’broadglobalfootprintandourlonghistoryasacorporatecitizenofmanydifferentcountries.Letmesayfirstthatit’sespeciallyappropriatethatwearediscussingtheseissueshereinChina.Chinahasopeneditseconomyfasterandmorebroadlythanmostobserverswouldhaveimagined.Yetthatopeningalsohighlightsmanyofthewell-publicizedfearsofforeigninvestment,marketintegrationandglobalization.Thecriticsexpressfear,fearthattheprocessofglobalizationandtheglobalcorporationinvolvedinitmayunderminenationalauthority,localcultureandthenationalenvironment.SpeakingfrommyownexperienceandthatofGeneralMotors,acompanythathasdonebusinessaroundtheworldfornearlyahundredyearsandnowhasoperationsinaround200countries,Ibelievetheseconcernsaremisplaced.Thedatashowthatglobalcorporationsplayapositiveroleinimprovingincomeandworkingconditions,incaringfortheenvironment,inimprovingeducationandinraisinglivingstandardsingeneral.Thatrolestarts,ofcourse,withthebusinessitself.Companiesmaketheinvaluablesocialcontributionofgeneratingjobs,transferringmanagerialandtechnologicalknow-how,providingtraining,andgeneratingtaxrevenuesforgovernments.Thosethingsaretheessentialsofanycountries’andanycommunities’ownwell-beingandprogress.However,myownviewisthatsuccessfulcompanieshaveanobligationtodomorethan而不僅限于thebasiccontributionsgeneratedbytheirownbusinessactivity.Acommitmenttopayingafairday’spayforafairday’sworkisreallyonlythestartingpoint.Beyondthatisacommitmenttoanemployeehealthandsafety.InthecaseofGeneralMotors,wehaveadoptedthesamehealthsafetystandardsforeveryplantweoperatenomatterwhereit’slocated.Andthesestandardsexceedalllocalrequirements.WearetheindustryleaderinhealthandsafetyintheUnitedStatesandaroundtheworld.Intheenvironmentalarea,wealsoapplybestpracticesinallplantsaroundtheworld.Wedothesebecauseit’swhatourowncorevaluesleadustodo.Ourcorevaluesdefinewhatwewanttoachieveandwhatwewanttostandforasacompany.Theyarenotonlyourroadmapforcorporatesocialresponsibility.Theyarethedriversofallourdecisionsandactivitiesinallcountries.Theyareinessenceourcodeofconduct.SoI’dliketotakeamomenttodescribethemtoyoubriefly.Ourfirstcorevalueiscustomerenthusiasm.Wewilldedicateourselvestoproductsandservicesthatcreateenthusiasticcustomers.Noonewillbesecondguessed(再三懷疑)fordoingtherightthingsforthecustomers.Secondiscontinuousimprovement.Wewillsetambitiousgoals,stretchtomeetthemandthenraisethebar標(biāo)準(zhǔn)againandagain.Webelievethateverythingcanbedonebetter,fasterandmoreeffectivelyinalearningenvironment.Thirdisintegrity.Wewillstandforhonestyandtrustineverythingwedo.Wewillsaywhatwebelieveanddowhatwesay.Fourthisteamwork.WewillwinbythinkingandactingtogetherasoneGeneralMotorsteam,focusedongloballeadership.Ourstrengthsareourhighly-skilledpeopleandourdiversity.Fifthisinnovation.Wewillchallengeconventionalthinking,explorenewtechnologyandimplementnewideas,regardlessoftheirsource,fasterthanthecompetition.Sixthisindividualrespectandresponsibility.Wewillberespectfuloftheindividualsweworkwith,andwewilltakepersonalresponsibilityforouractionsandfortheresultsofourwork.EverysingleGMemployeearoundtheglobeisawareofthesesixcorevalues.HereinChina,wehaveconductedemployeeworkshopsandtrainingsessionsaroundthem,usingthemtobroadenemployees’understandingandvisionofleadership,responsibilityandaccountability.Andwearenotaloneindefiningvaluesandusingthemtodriveandmeasurebehaviors.ArecentU.S.businessroundtablestudyshowsthat30majorU.S.companieshavesimilarcodesofconduct.That’sreallynosurprise.Thosecodesarewhatdefineacompany’scharacterandsetitapartfromitscompetition.Ifyouseeyourselfasanenterprisethatwantstogrowandwantstoberespected,thekindofenterprisethatanyemployeeanywhereintheworldwillstrivetobeapartof,then,yourcorevalueswillreflectthat.Andtheywillleadyoutorunyourbusinessinamannerthatgoesfarbeyondwhatthecriticsofglobalizationoftenseemtoperceiveasnarrowandshort-termself-interest.NowreturningtoGeneralMotors,ouractivityhereinChinaisagoodexampleofhowcorevaluestransformwordsintodeeds.Actually,wearenotnewcomerstoChina.TheoriginalGMChinawasestablishedin1929,withofficesrighthereinShanghai.Likesomanyothercompanies,weclosedouroperationsinChinaduringWWⅡ.WhenChinabeganopeningitseconomyinmorerecentyears(特別是近幾年),wewereveryeagertore-enterthemarket.Today,Chinaistheworld’sfastestgrowingeconomyandit’spotentiallytheworld’slargestvehiclemarket.Letmegiveyouanideaofthemagnitudeofthatpotential.Chinahasapopulationofaround1.3billionpeople.Notallofthemcanaffordtoownacar,ofcourse,butweknowthatahugenumberofthemarealreadynearthatpoint.PercapitaGDPinChina’scoastalregion,anareawithabout400millionpeople,isvirtuallythesameasthatinmostofthecentralEuropeancountriesintermsofpurchasingpower.Bywayofillustration,let’stakealookatPoland,anationofonly40millionpeople.Polandhadatotalcarmarketofabout500,000unitslastyear,comparedtoonlyabout650,000inallofChina.SoyoucanseethepotentialgrowthinChinaishuge.Alotneedstobedoneindevelopingtheinfrastructuretosupportgrowth,intermsofroads,intermsofthesalesanddistribution(thatwork)and…,alsointermsoffinancing.However,progresseshavealreadybeenmade,andwithChina’sentryintotheWTO,Ibelievethatthisprogresswillaccelerateatarapidpace.Withthatkindofpotential,allofthemajorplayersintheautoindustrytodaywouldlovetohaveasolidpresencehere.Thecompaniesthatautomaticallywin,though,willbetheoneswhosecorevaluesleadthemtothekindofcommitmentandinnovationthatwillwintheheartsandmindsofthesefuturecustomers.附Letm評(píng)egiv哪eaq袍uick速overv藝iewo巨four杠acti誰vitie喬sin腿China思toda己y.We知have名arou即nd3,告900e喇mploy墻ees,縱and錫outo球ftha旅tfig美ure,識(shí)about她3,80它0of犧them院or97自%are麥Chin伸esec描itize元ns.里Thep岸resen頌ceof著expa悅triat熱es漢inm比anyk槍eyjo激bsis覺typi緒calf醋o(hù)ryo剪ungo武perat洪ion,葉andw嶄eare黨expe喪cted狗then墾umber浸of遼expat法s男ino蚊urCh夸inao伴perat上ionw夾illd織eclin連efro潛mthe議curr缸entl尊evel林ofar膽ound脈100t遞oabo刪ut50蒼with尿ina座relat雀ively挪shor距ttim液e.Lo傅nger爺term,態(tài)萄given需our鞭exper腎ience瑞sin柳other龍coun全tries叨,Iw謊ille妙xpect珠ust忘oope莊rate厘with鄭just甚aha允ndful轉(zhuǎn)吹ofex認(rèn)patri宋ates.作乳Ourw滾orkfo盆rce起here雖ish怪ighly掘-educ遙ated,栽鹽well-詳train氧ed常and稈very柔eager晝tod齊omor格e.We艷also蜓expe墻ctma漲nylo過cale銹mploy麥eest閉o想move廟upto席high膚erpo斷sitio搭nsno張tonl徒y(tǒng)wit呢hin嘉GMCh鄭inab癥utin悅othe館rope舅ratio扇nsar箭ound梅theg代lobe.劇Just漠last腎week,贈(zèng)Iha瘡dthe憑plea濁sure倚ofme爭(zhēng)eting筐with騰seve皂ralC籍hines紙enat王ional鏈s,ma智nyof屈whom堤吊have影worke昏dat歸GMCh筐ina賞and睬aren雨owwo珠rking吵ato擦urhe俯adqua刑rters賺and活vehic讀leop編erati竟ons波int毫heDe柳troit吵area踐.The隱yare河amo栗stim小press倘iveg慰roup.和Here賣in花Shang猛hai復(fù),we播have骨a50-松50jo情intv仗entur腫ecal吼ledS渣hangh辜aiGM宗,SGM辣,we孝call品itfo肚rsho值rt.I棄tsac狐tivit吸iesr內(nèi)ange舌from身shee令tmet擋alst腳ampin就gto滾engin衣e掃and色trans壟missi朗on釀manu割factu曉ring,迅asw剛ella趟sveh旱icle籌assem按bly,鼠marke得ting礦anda堅(jiān)dmini賤strat李ion.怎Total江inve淹stmen曲tis符about巾US$曲1.5b趕.Pro用ducts師manu病factu間reda糟tSGM蹄incl渴ud邪eour嬌fami擴(kuò)lyof漲4mi詢dsize茫seda薯ns,相based詠ont姑heBu訓(xùn)ickR喬egal別閉克君威a悉ndCe典ntury麗別克世紀(jì)甲built久int堡heU.跪S.,/尸/身theB餡uick豎GL8拍exec述utive究捎wagon酒別克GL貿(mào)8陸尊/路側(cè)尊/陸上公輪務(wù)艙als片obas胸edon租the甲vanb莫uilt者inth段eU.S烏.,an垂dBui戲ckEx山celle路別克凱越池,擇acom炭pact想car緊湊袖型晴車base豈don悟theO述pelC己orsa歐砍寶可賽慣,ori席ginal晨lyde膨signe蔑dand待buil枕tin悔Europ乖e.判Thes諒aleo租f投China貝’s顫first識(shí)邀compa愧ctca浙r吃規(guī)inten京deds飽pecif家icall煮y砌終for改the吃growi羅ngmi定ddle擔(dān)class節(jié).All肅oft例hese扶vehic掏les練aret期ailor鎖edto峽s發(fā)pecif烏icdr吼iving推cond攻ition嶄s,re頑gulat玩ions,飽and擴(kuò)custo寸merd做esire次sher欄ein焦China尚,tai糊lored瓦too臟urPa智nAsi銳aTec芬hnica寬lAut洋omoti賢veCe闊nter饅(哨泛亞汽車技純術(shù)中心有限勒公司),市orPA遍TACj乖oint披ventu散re.拒AndI淡h(huán)ave頌more鑄tos令ayab時(shí)outP永ATAC佩ina元momen飄t.層The瘡躍Shang鉛haiM羞anufa島cturi癥ngan晨dAss少embly撫小Compl藥ex慚涉isth游emos訓(xùn)tadv鼻anced醬ina因llof歌絮China霜.It武uses櫻state孤-of-t拳h(huán)e-ar殺t融proce溜sses懶inth勻eare攻asof吧別flexi牛blet庫(kù)oolin聰g,fo聽rexa欣m(xù)ple,爺缺alea參nman膨ufact中uring謊(精實(shí)生產(chǎn)壓)燭.It相also戲incor槍porat壩es脅some榮oft熔hein遷dustr槍y’sm景osta燙dvanc藍(lán)edpo元lluti拾onco郵ntrol存equi么pment圍and緒proce索dures盲,inc永ludin手gemi墊ssion劣sand冶wast蚊ewat擺ertr才eatme抵ntte奴chnol鈴ogy.炭Weal盜soha素vea旁50-50幕truc淋kman顏ufact銀uring駐join沸tven心ture辭inth雨ecit冠yo煮fShe偷nyang依,whi炮chwe富call離Jin肥BeiG軋M(沈陽(yáng)嫌金杯通用汽到車).T巾hisp兇lant屠repre夫sents渡ani企nvest拿ment膀ofU.尼S$柿230m脊,and妖it,賺too,結(jié)incor微porat土esst廟ate-o痰f-the還-art悶manuf修actur不ingp愈roces閘ses,蔽andp卡ollut碎ionc沃ontro件lequ帳ipmen趟tand托proc化edure矩s.歡Itbe惜ganb淘u(píng)ildi羅ngth鉗eChe劇vrole梢tBla姻zer嘉(雪佛蘭開材拓者),縮which接isa噴SUV,縣spor傅tuti于lity醬vehic枝le,j陽(yáng)ust增this寒past扶sprin噴g追….An膚dlat擋erth竄isye頂ar,i峽t’sg開oing菌tost真artb覆uildi您ngth帽eChe野vrole寸tS10懷Crew嚴(yán)Cab春pick-村uptr杰uck(醫(yī)雪佛蘭S1掠0雙排座皮灘卡).殺Inco縮rpora豬tion畝with炮ourC抵hines礎(chǔ)epar眠tner枯inSG暖M,厲wee丹stabl遷ished坑the份Pan蓄區(qū)Asia葛干Techn該ical棚撞Autom桑otive炕腥Cente縱r堤in1腎997.建This先isa揉$蜻50m造inve購(gòu)stmen廈ttha擊tpro即vides通auto布motiv侄eeng醫(yī)ineer凳ings寇ervic懂esfo收rits蹦pare級(jí)ntco段mpani位esan飾doth娃erau寄tomot陰ivec誦ompan席iesn影oton個(gè)lyin尤震China喚but桶throu童ghout竊the進(jìn)Asia褲Pacif肝icre僅gion.呼The第servi承cesi帳tpro真vides剃incl奸uded潮esign肅,dev慎elopm控entt織estin謠gand聚殘valid充ation德of巖comp倚onent諷sin涂vehic欲les.律Final看ly,o孩urGM兵ACfi唉nanci捉alse馳rvice販ssub浪sidia浪ry(臟通用汽車金溉融服務(wù)公司式)has箱esta拾blish明edan蔑offi季cehe狐rein羽Chin岸a,an樹dis俗poise獲dam壇ajor形role岔inve日hicle縫fina概ncing侮foll滔owing罪Chin蟻a’se繼ntry霧into特theW修orld溪Trade唇Orga創(chuàng)nizat椅ion.嶺Last池year,門our訂total托vehi盜cles壩ales鄙in芽China矛were瓜洗sligh級(jí)tlym闖oret咐han3華0,000謎unit敘s伙andw的eexp吸ectt馬osel褲lmor旅etha腿ndou堅(jiān)blet副hatn寬umber克this塵year鐘.商Wear須eals素onow惠eage份rlya博waiti浸ngal隱lthe搏nece塔ssary奶gove爛rnmen昏t粗appr敵ovals族際tobe撓gino景perat拿inga天nothe休rnew威join因t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