無陪兒童服務(wù)-情景對(duì)話申請(qǐng)方式

Special

Passengers

Service

特殊旅客

UMService——ScenarioDialogue1(

ApplicantionMethod）

無陪兒童服務(wù)之情景對(duì)話1（申請(qǐng)方式）S:

Good

morning.

May

I

help

you?P:

Hello.

I'dliketoknowyour

unaccompanied

minors'

services.

Myson

is

going

to

travel

alone.S:

Certainly.

Children

who

are

olderthan5butyoungerthan12onthedayofaircarriage,travelingalonewithout

guardiansover18years

are

calledunaccompanied

minors.

Our

service

aims

attransporting

them

safely

to

the

destination.P:

Who

will

take

care

of

them?Situation1Alittleboywill

travel

by

air

alone

forthe

first

time.Thegroundstaffis

introducing

unaccompanied

minors

services

tohisfather.(P:

PassengerS:Ground

staff)S

:

One

ground

attendant

will

be

responsible

for

unaccompanied

minor

duringthe

whole

journey

before

boardingandafterlandingtill

theirguardians

come

to

pick

them

up.Duringtheflight,our

fight

attendantswill

take

care

ofthem

in

the

cabin.P:

Is

the

procedure

of

applying

for

this

service

complicated?S:

Not

very.

Beforetheflight,Passengersneedtodotwothings.Firstly,theyshouldpurchasetheticketattheticketofficeoftheairlineoranairticketagentauthorizedbytheairlinemorethan3-7daysinadvance.S:Secondly,theyneedtoapplyfortheUMservicebyanyapplicationmethods,suchas:telephoneapplication,servicecounterapplication,onlineapplication,etc.P:OK,thenwhattodonextwhenwearriveattheairport?S:Aftersuccessfulapplication,parents/guardiansshouldtaketheirchildrentocompletetherelevantproceduresattheregistrationcounter,andfillintheapplicationformand

register

children'

spersonal

information.P:

All

right.

Thank

you.S：早上好，有什么我可以效勞的？P：你好，我想了解一下貴公司的無人陪伴兒童服務(wù)。我兒子可能需要獨(dú)自搭乘飛機(jī)。S：當(dāng)然可以。乘機(jī)當(dāng)日5歲至12歲且身邊沒有超過18歲的監(jiān)護(hù)人陪同獨(dú)自搭乘飛機(jī)的孩子，我們稱為無成人陪伴兒童。我們提供的服務(wù)就是為了把他們安全運(yùn)輸?shù)侥康牡?。P：那么誰來照顧他們？S：在飛機(jī)登機(jī)前和降落后，無人陪伴兒童旅客由地面工作人員全程負(fù)責(zé)，直至將他們送至監(jiān)護(hù)人處。在飛行過程中，客艙乘務(wù)員會(huì)照顧他們。P：申請(qǐng)這項(xiàng)服務(wù)的手續(xù)復(fù)雜嗎？S：很簡單。在飛機(jī)起飛前，乘客需要做兩件事。首先，提前3-7天到航空公司售票處或航空公司授權(quán)的機(jī)票代理商處購票。其次，通過電話申請(qǐng)、服務(wù)柜臺(tái)申請(qǐng)、在線申請(qǐng)等任一申請(qǐng)方式申請(qǐng)這項(xiàng)服務(wù)，P：好的，那我們到機(jī)場(chǎng)后下一步怎么辦？S：申請(qǐng)成功后，家長或監(jiān)護(hù)人帶孩子到登機(jī)柜臺(tái)辦理相關(guān)手續(xù)，填寫申請(qǐng)表，登記孩子的個(gè)人信息。P：知道了。謝謝。情景1：

一個(gè)小男孩將獨(dú)自搭乘飛機(jī)，地面工作人員正在向他的父親介紹無人陪伴兒童服務(wù)的內(nèi)容。(P：乘客S：地面服務(wù)人員)1.Children

who

are

olderthan5butyoungerthan12onthedayofaircarriage,travelingalonewithout

guardiansover18years

are

calledunaccompanied

minors.

無成人陪伴兒童旅客指航空運(yùn)輸開始之日年齡滿5周歲但不滿12周歲，無18周歲以上成人陪伴單獨(dú)乘機(jī)的兒童旅客。要點(diǎn)解析重要詞匯和表達(dá)方式

guardian監(jiān)護(hù)人、保護(hù)者accompanyv.陪同；陪伴；伴隨；加上否定前綴un,unaccompanied表示無人陪伴的minoradj.較小的；次要的；n.未成年人;輔修科目unaccompanied

minors無成人陪伴兒童2.Theground

attendant

will

be

responsible

for

unaccompanied

minor

duringthe

whole

journey

before

boardingandafterlandingutill

theirguardians

come

topick

them

up.地面服務(wù)人員會(huì)在整個(gè)旅途的登機(jī)前和落地后負(fù)責(zé)照顧無人陪伴兒童，直到他們的監(jiān)護(hù)人接到為止。要點(diǎn)解析重要詞匯和表達(dá)方式be

responsible

for負(fù)責(zé)；同義詞：beinchargeofboardingv.上（船、車或飛機(jī)）(board的現(xiàn)在分詞);登機(jī)landingn.登陸，著陸;終點(diǎn);登陸處;樓梯的過渡平臺(tái)v.（使）登陸（land的現(xiàn)在分詞）pickupv.撿起;接載;學(xué)會(huì);逮捕3.Beforetheflight,Passengerneedtodotwothings.Firstly,theyshouldpurchasetheticketattheticketofficeoftheairlineoranairticketagentauthorizedbytheairlinemorethan3-7daysinadvance.Secondly,theyneedtoapplyfortheUMservicebyanyapplicationmethods,suchas:telephoneapplication,servicecounterapplication,onlineapplication,etc.在航班起飛前，乘客需要辦理兩件事情：一是提前3-7天到航空公司所屬售票處或航空公司授權(quán)的機(jī)票代理點(diǎn)購買機(jī)票。二是通過電話申請(qǐng)、服務(wù)柜臺(tái)申請(qǐng)、網(wǎng)上申請(qǐng)等任意方式申請(qǐng)無陪兒童服務(wù)。要點(diǎn)解析

purchasev.購買;采購;換得;同義詞：buy;purchasetheticket購買機(jī)票authorizedadj.權(quán)威認(rèn)可的，審定的，經(jīng)授權(quán)的v.授權(quán)，批準(zhǔn)，委托(authorize的過去式和過去分詞)inadvance在前頭;預(yù)先，事先;提前;先期applyv.運(yùn)用;申請(qǐng)；適用;適用;常與for組成固定搭配applicationn.適用，應(yīng)用，運(yùn)用;申請(qǐng)，請(qǐng)求methodn.方法;條理applicationmethod申請(qǐng)方法、方式重要詞匯和表達(dá)方式ReferenceMaterials李瑛、戰(zhàn)海林、孫卓夫編著，《民航地勤英語》，航空工業(yè)出版社，2020蔣煥新編著，《民航地勤服務(wù)英語》，科