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外貿(mào)英語(yǔ)書(shū)信大全01.請(qǐng)求建立商業(yè)關(guān)系WehaveobtainedyournameandaddressfromAristoShoes,Milan,andwearewritingtoenquirewhetheryouwouldbewillingtoestablishbusinessrelationswithus.Wehavebeenimportersofshoesformanyyears.Atpresent,weareinterestedinextendingour,rangeandwouldappreciateyourcataloguesandquotations.Ifyourpricesarecompetitivewewouldexpecttotransactasignificantvolumeofbusiness.Welookforwardtoyourearlyreply.Verytrulyyours.從米蘭Aristo鞋類公司取得貴公司和地址,特此修函,祈能發(fā)展關(guān)系。多年來(lái),本公司經(jīng)營(yíng)鞋類進(jìn)口生意,現(xiàn)欲擴(kuò)展業(yè)務(wù)范圍。盼能惠賜商品目錄和報(bào)價(jià)表。如價(jià)格公道,本公司必大額訂購(gòu)。煩請(qǐng)?jiān)缛召n復(fù)。此致2.回復(fù)對(duì)方建立商業(yè)關(guān)系的請(qǐng)求Thankyourforyourletterofthe16thofthismonth.Weshallbegladtoenterintobusinessrelationswithyourcompany.Incompliancewithyourrequest,wearesendingyou,underseparatecover,ourlatestcatalogueandpricelistcoveringourexportrange.Paymentshouldbemadebyirrevocableandconfirmedletterofcredit.Shouldyouwishtoplaceanorder,pleasetelexorfaxus.本月16日收到有關(guān)商務(wù)關(guān)系的來(lái)函,不勝欣喜。謹(jǐn)遵要求另函奉上最新出口商品目錄和報(bào)價(jià)單??铐?xiàng)煩請(qǐng)以不可撤銷保兌之信用狀支付。如欲訂貨,請(qǐng)電傳或傳真為盼。此致敬禮。3.請(qǐng)求擔(dān)任獨(dú)家代理Wewouldliketoinformyouthatweactonasoleagencybasisforanumberofmanufacturers.WespecializeinfinishedcottongoodsfortheMiddleeasternmarket:Ouractivitiescoveralltypesofhouseholdlinen.Untilnow,wehavebeenworkingwithyourtextilesdepartmentandourcollaborationhasprovedtobemutuallybeneficial.Pleaserefertothemforanyinformationregardingourcompany.WeareveryinterestedinanexclusivearrangementwithyourfactoryforthepromotionofyourproductsinBahrain.Welookforwardtoyourearlyreply.本公司擔(dān)任多家廠家的獨(dú)家代理,專營(yíng)精制棉織品,包括各燈家用亞麻制品,行銷中東。與貴公司向有業(yè)務(wù)聯(lián)系,互利互作。貴公司紡織部亦十分了解有關(guān)業(yè)務(wù)合作之情況。盼望能成為貴公司獨(dú)家代理,促銷在巴林市場(chǎng)的貨品。上述建議,煩請(qǐng)?jiān)缛召n復(fù),以便進(jìn)一步聯(lián)系合作。此致敬禮

4.拒絕對(duì)方擔(dān)任獨(dú)家代理Thankyouforyourletterof1Septembersuggestingthatwegrantyouasoleagencyforourhouseholdlinens.Iregrettosaythat,atthisstage,suchanarrangementwouldberatherpremature.Wewould,however,bewillingtoengageinatrialcollaborationwithyoucompanytoseehowthearrangementworks.Itwouldbenecessaryforyoutotestthemarketforourproductsatyouend.Youwouldalsohavetobuildupamuchlargerturnovertojustifyasoleagency.Weenclosepricelistscoveringalltheproductsyouareinterestedinandlookforwardtohearingfromyousoon.9月1日

5.同意對(duì)方擔(dān)任獨(dú)家代理Thankyouforyourletterof12Aprilproposingasoleagencyforourofficemachines.Wehaveexaminedourlongand,Imustsay,mutuallybeneficialcollaboration.WewouldbeverypleasedtoentrustyouwiththesoleagencyforBahrain.Fromourrecords,wearepleasedtonotethatyouhavetwoserviceengineerswhotooktrainingcoursesatourMilanfactory.thesoleagencywillnaturallybecontingentonyoumaintainingqualifiedaftersalesstaff.Wehavedrawnupadraftagreementthatisenclosed.Pleaseexaminethedetailedtermsandconditionsandletusknowwhethertheymeetwithyourapproval.Onapersonalnote,ImustsaythatIamdelightedthatweareprobablygoingtostrengthenourrelationship.IhaveverypleasantmemoriesofmylastvisittoBahrainwhenyouentertainedmesodelightfully.IlookforwardtoreciprocatingonyournextvisittoMilan.Myverybestwishestoyouandyourwife.4月12日11.向長(zhǎng)期客戶推銷新產(chǎn)品Iencloseanillustratedsupplementtoourcatalogue.Itcoversthelatestdesignswhicharenowavailablefromstock.Wearemostgratifiedthatyouhave,forseveralyeas.Includeaselectionofourproductsinyourmail-ordercatalogues.Theresultingsaleshavebeenverysteady.Webelievethatyouwillfindournewdesignsmostattractive.Theyshouldgetaverygoodreceptioninyourmarket.Onceyouhavehadtimetostudythesupplement,pleaseletusknowifyouwouldliketotakethematterfurther.Wewouldbeveryhappytosendsamplestoyouforcloserinspection.Foryourinformation,weareplanningarangeofclassicalEnglishdinnerserviceswhich,shoulddowellintheNorthAmericanmarket.Wewillkeepyouinformedonourprogressandlookforwardtohearingfromyou.隨函寄奉配有插圖的商品目錄附頁(yè),介紹最新設(shè)計(jì)的產(chǎn)品。貴公司的郵購(gòu)目錄多年來(lái)收錄本公司產(chǎn)品,產(chǎn)品銷售成績(jī)理想,特此致以深切謝意。最新設(shè)計(jì)的產(chǎn)品巧奪天工,定能吸引顧客選購(gòu)。煩請(qǐng)參閱上述附頁(yè),需查看樣本,請(qǐng)賜復(fù),本公司樂(lè)意效勞。本公司現(xiàn)正設(shè)計(jì)一系列款式古典的英國(guó)餐具,適合北美市場(chǎng)需求。如感興趣,亦請(qǐng)賜知。愿進(jìn)一步加強(qiáng)聯(lián)系,并候復(fù)音。12.為商貿(mào)指南兜攬廣告Thankyouforyourbusiness.Youarecurrentlyrepresentedinourdirectory.ThisistheonlydirectoryofitskindwhichreachesallcompaniesinthebuildingandconstructionindustryintheUK.Advertisinginourdirectorywasawisemoveonyourpart.WearecurrentlycompilinganeweditionofthedirectorywhichwillbepublishedinApril1995.TheneweditionwillbeexpandedtoincludemajormanufacturersofplumbingequipmentintheEuropeanCommunity.Forpropercoverageinthedirectory,yououghttoappearinmorethanonecategory.Ifyoudooptforamultiplelisting,youwillbeabletobuyspaceinadditionalcategoriesathalfprice.Youcanbeassuredthattheneweditionwillbeonthedesksofallthemajordecisionmakersinthebuildingandhardwaretrades.Pleasecompletetheenclosedformandreturnitwiththeappropriatefee.Thanksagainforyourbusiness.衷心感謝惠顧。貴公司商號(hào)已刊登在本公司的商貿(mào)指南中。該指南乃唯一覆蓋英國(guó)全部建筑公司的刊物,在此刊登廣告確是明智之舉。現(xiàn)下籌備1998年4月版的貿(mào)易指南,新版會(huì)羅列歐洲貢同體的主要鉛管業(yè)制造商。為達(dá)到出色的宣傳效果,貴公司宜考慮在不同類別刊登廣告。如蒙惠顧,除首個(gè)廣告外,其余類別的廣告將可獲半價(jià)優(yōu)惠。該指南將分送給所有建筑公司和五金器具公司主管。煩請(qǐng)?zhí)钔纂S附表格,連同廣告費(fèi)用一并寄回。專此盼候佳音。13.請(qǐng)求客戶作推薦人Thankyouforyourletterof2November.Wearedelightedtohearthatyouarepleasedwiththerefurbishmentofyourhotel.Asyourknow.inourlineofwork,wedependongood,reportsaboutourprojectstowinfurtherbusiness.Ourclientsalwaysshoparoundandlookforreferencesbeforecommittingthemselves.Withyourpermission,wewouldliketouseyourhotelasareferencewhenwediscusssimilarrefurbishmentsinthehotelindustry.Wouldyouagreetooursuggestingthatfutureclientsshouldcallyou?Itwouldalsobemosthelpfulifwecouldoccasionallybringaclienttolookatyourhotel.Wewould,ofcourse,stayovernightatleast.I'llcallyounextweektohearyourreaction.Thanksagainforyoukindwords.從11月2日的來(lái)函得悉閣下對(duì)貴飯店的整修感到滿意,此消息對(duì)本公司實(shí)是一鼓勵(lì)。設(shè)計(jì)行業(yè)重視聲譽(yù),客人在選擇設(shè)計(jì)公司時(shí)必然會(huì)有所比較。如蒙允許,本公司欲請(qǐng)貴飯店作推薦人,證明有關(guān)整修的質(zhì)素。未知可否讓其他客戶來(lái)電垂詢?此外,如獲允準(zhǔn)間或陪同客戶前來(lái)參觀貴飯店整修,定必有莫大幫助。當(dāng)然,本公司會(huì)預(yù)訂房間,至少留宿一晚。14.通知客戶價(jià)格調(diào)整Weencloseournewcatalogueandpricelist.Therevisedpriceswillapplyfrom1April1997.Youwillseethattherehavebeennumberofchangesinourproductrange.Anumberofimprovedmodelshavebeenintroduced.Outrangeofwashingmachineshasbeencompletelyrevamped.Manypopularlines,however,havebeenretainedunchanged.Youwillbeawarethatinflationisaffectingindustryasawhole.Wshavebeenaffectedlikeeveryoneelseandsomepriceincreaseshavebeenunavoidable.Wehavenot,however,increasedourpricesacrosstheboard,Inmanycases,thereisasmallpriceincrease,butinothers,noneatall.Wecanassureyouthatthequalityofourconsumerdurableshasbeenmaintainedatahighstandardandthatourservicewillcontinuetobefirstclass.Welookforwardtoreceivingyourorders.謹(jǐn)附上新的商品目錄和價(jià)格表。修訂價(jià)格定于1997年4月1日起生效。產(chǎn)品系列有一大革新,增加了不少改良的型號(hào),推出一系列新款的洗衣機(jī),但許多款的開(kāi)動(dòng)號(hào)仍保持不變。通貨膨脹影響整個(gè)工業(yè)連帶令貨品價(jià)格上漲。雖然如此,本公司并未全面提升價(jià)格,調(diào)整幅度亦不大。本公司堅(jiān)守一貫信念,務(wù)求出產(chǎn)優(yōu)質(zhì)之耐用消費(fèi)品,迎合顧客的需要。謝謝貴公司多年惠顧,盼繼續(xù)合作。15.說(shuō)明價(jià)格調(diào)整原因Iencloseournewpricelist,whichwillcomeintoeffect,fromtheendofthismonth.Youwillseethatwehaveincreasedourpricesonmostmodels.Wehave,however,refrainedfromdoingsoonsomemodelsofwhichweholdlargestocks.Wefeelweshouldexplainwhywehaveincreasedourprices.Wearepaying10%moreforourrawmaterialsthanwewerepayinglastyear.Someofoursubcontractorshaveraisedtheirbyasmuchas15%.Asyouknow,wetakegreatprideinourmachinesandarejealousofthereputationforqualityanddependabilitywhichwehaveachievedoverthelast40years.Wewillnotcompromisethatreputationbecauseofrisingcosts.Wehope,thereforedecidedtoraisethepriceofsomeofourmachines.Wehopeyouwillunderstandourpositionandlookforwardtoyourorders.現(xiàn)謹(jǐn)附上本公司新價(jià)格表,新價(jià)格將于本月底生效。除了存貨充裕的商品外,其余大部分貨品均已調(diào)升價(jià)格。是次調(diào)整原因是原材料價(jià)格升幅上漲10%□,一些承包商的價(jià)格調(diào)升到15%。過(guò)去40年,本公司生產(chǎn)的機(jī)器品質(zhì)優(yōu)良、性能可靠。今為確保產(chǎn)品質(zhì)量,唯有稍為調(diào)整價(jià)格。上述情況,還望考慮。愿能與貴公司保持緊密合作。16.回復(fù)感謝信Wegreatlyappreciateyourletterdescribingtheassistanceyoureceivedinsolvingyourair-conditioningproblems.Wearenowinourfiftyyearofoperation,andwereceivemanyletterslikeyourindicatingahighlevelofcustomersatisfactionwithourinstallation.Wearepleasedthatourtechnicalstaffassistedyousocapably.Wewouldlikeyoutoknowthatityouneedtocontactusatanytimeinthefuture.Ourengineerswillbeequallyresponsivetoyourrequestforassistance.Ifwecanbeofservicetoyouagain,pleaseletusknow.Thankyouagainforyourverykindletter.承蒙來(lái)信贊揚(yáng)本公司提供的空調(diào)維修工程服務(wù),欣喜不已。五年前開(kāi)業(yè)至今,屢獲客戶來(lái)函嘉獎(jiǎng),本公司榮幸之至。欣悉貴公司識(shí)技術(shù)人員的服務(wù),他日若有任何需要,亦請(qǐng)與本公司聯(lián)絡(luò),本公司定當(dāng)提供優(yōu)秀技師,竭誠(chéng)效勞。在此謹(jǐn)再衷心感謝貴公司的贊賞,并請(qǐng)繼續(xù)保持聯(lián)絡(luò)。17.請(qǐng)客戶征詢其它公司Thankyouforyourenquiryof5Mayconcerningsilkblouses.WeregrettosaythatwedonotmanufactureclothingtoyourowndesignstothehighestEuropeanstandards:SwanTextilescorporationintheindustrialzoneofShekou,wesupplythefactorywithalltheirsilkmaterials,Iencloseaswatchofourstockmaterialsforyourexamination.Shouldyoudesireanyofthesesamplesmadeupintofinishedproducts,wecansupplytheswanfactorywiththem.Wehopethatthiswillbeofhelptoyouandwishyoueverysuccessinyourbusinessdealings.謝謝5月5日來(lái)函查詢關(guān)于絲綢罩衫的事宜。本公司只生產(chǎn)絲綢布料,供應(yīng)紡織品批發(fā)商和制造廠家,并沒(méi)有制造成衣,因而未能接受貴公司訂貨,謹(jǐn)致萬(wàn)分歉意然而,本公司樂(lè)意推薦本地一家生產(chǎn)優(yōu)質(zhì)男裝的工廠,相信可按貴公司設(shè)計(jì)的款式制造符合歐洲最高標(biāo)準(zhǔn)的服裝:蛇口工業(yè)區(qū)天鵝紡織品公司。該廠的絲綢布料全由本公司供應(yīng),隨函附上樣本以供查閱,如貴公司認(rèn)為適合,本公司樂(lè)意負(fù)責(zé)供應(yīng)所需布料。愿以上資料對(duì)貴公司有所幫助。謹(jǐn)祝生意興隆,事事順達(dá)。18.改善服務(wù)Thankyouforyourletterof26January.Iapologizeforthedeliveryproblemsyouhadwithuslastmonth.Ihavehadameetingwithourproductionandshippingmanagerstoworkoutabettersystemforhandlingyouraccount.Weknowwemadeamistakeonyourlastorder.Althoughwereplaceditforyou.wewanttomakesureitdoesnothappenagain.Wehavedevisedtheenclosedchecklisttouseforeachofyourfutureorder.Itincludesyourfirm'sparticularspecifications,packingrequirementsandmarkinginstructions.Ibelievecanserviceyourcompanybetterandhelpyouoperationsrunmoresmoothlywiththissafeguard.Pleasecontactusifthereareanyadditionalpointsyouwouldlikeustoinclude.感謝1月26日來(lái)信。對(duì)上月貴公司更換所需貨品,唯恐類似事件再發(fā)生,本公司生產(chǎn)、運(yùn)輸和出口部經(jīng)理已商議制訂更有效方法處理貴公司事務(wù),并為此特別設(shè)計(jì)清單。隨信奉上該清單,供貴公司今后訂貨之用。當(dāng)中包括特殊規(guī)格、包裝要求和說(shuō)明等欄目,相信此舉有助本公司提供更佳服務(wù),促進(jìn)雙方合作。如欲增設(shè)任何欄目于該清單上,懇求惠示。18.改善服務(wù)Thankyouforyourletterof26January.Iapologizeforthedeliveryproblemsyouhadwithuslastmonth.Ihavehadameetingwithourproductionandshippingmanagerstoworkoutabettersystemforhandlingyouraccount.Weknowwemadeamistakeonyourlastorder.Althoughwereplaceditforyou.wewanttomakesureitdoesnothappenagain.Wehavedevisedtheenclosedchecklisttouseforeachofyourfutureorder.Itincludesyourfirm'sparticularspecifications,packingrequirementsandmarkinginstructions.Ibelievecanserviceyourcompanybetterandhelpyouoperationsrunmoresmoothlywiththissafeguard.Pleasecontactusifthereareanyadditionalpointsyouwouldlikeustoinclude.感謝1月26日來(lái)信。對(duì)上月貴公司更換所需貨品,唯恐類似事件再發(fā)生,本公司生產(chǎn)、運(yùn)輸和出口部經(jīng)理已商議制訂更有效方法處理貴公司事務(wù),并為此特別設(shè)計(jì)清單。隨信奉上該清單,供貴公司今后訂貨之用。當(dāng)中包括特殊規(guī)格、包裝要求和說(shuō)明等欄目,相信此舉有助本公司提供更佳服務(wù),促進(jìn)雙方合作。如欲增設(shè)任何欄目于該清單上,懇求惠示。20.應(yīng)付難辦的客戶Wehavebeendoingbusinesstogetherforalongtimeandwevalueourrelationshipoflate,wehavenotbeenabletoprovidethekindofservicewebothwant.Theproblemisthatyourpurchasingdepartmentischangingordersaftertheyhavebeenplaced.Thishasledtoconfusionandfrustrationforbothofourcompanies.Inseveralinstances,youhavereturnedgoodsthatwereoriginallyordered.Tosolvetheproblem,Iproposethatonreceiptofanorder,oursalesstaffcontactyoutoverifyit.Ifyoudecideonanychanges,wewillamendtheorderandfaxyouacopysothatyoucancheckit.Itrustthissystemwillcutdownondelaysanderrors,andallowouroperationstorunsmoothly.承蒙多年惠顧,本公司感激萬(wàn)分。然近來(lái)合作出現(xiàn)問(wèn)題,令服務(wù)水準(zhǔn)未能符合對(duì)方要求,本公司為此擔(dān)憂不已。貴公司采部發(fā)出定單后,再三更改內(nèi)容;更有甚者,屢次退回訂購(gòu)之貨品,導(dǎo)致了雙方公司工作中的混亂和困惑。為避免問(wèn)題日趨嚴(yán)重,特此在接到定單后,由本公司銷售人員與貴公司復(fù)核。若需作出修改,本公司把定單修改后電傳副本,供貴公司查核。盼望上述辦法經(jīng)受減少延誤,促進(jìn)雙方業(yè)務(wù)發(fā)展。21.非正式的預(yù)約要求Couldwemeetsometimethismonthtodiscussthehypermarketproposal?Wewanttomakedecisionbythebeginningofnextmonth.Wewouldverymuchliketohearyourthoughtsbeforewemakeanydefiniteplans.Couldyouchooseavenueforthemeeting?IcanflytoLondonanytime.PerhapsyouwouldpreferLyonorParis?Ileaveittoyoutochoose.Ilookforwardtoseeingyouagain.您好!未知能否于本月會(huì)面,商談?dòng)嘘P(guān)特大自助市場(chǎng)的建議呢?我們準(zhǔn)備于下月初做出最后決定。在未訂下明確計(jì)劃之前,希望能咨詢的意見(jiàn)。敢問(wèn)能否選定會(huì)面地點(diǎn)?在倫敦、巴黎或里昂商談都可以,悉隨尊便。期待與您見(jiàn)面。22.物色代理商O(píng)urcompanymanufacturesarangeofprintingpressesthatareusedsuccessfullybycompaniesinover20countries.Aproductspecificationbrochureisenclosed.Weareconsideringexpandingourproductstonewmarketsandwewouldappreciateyouassistance.Inparticular,wewouldliketoidentifythebestagentswhoarecurrentlyservingtheprintingindustryinyourregion.Wearelookingfororganizationswhichconducttheirbusinessinatrulyprofessionalmanner.Theymustbefullyconversantwiththetechnicalsideoftheprintingindustryandhaveacomprehensiveunderstandingofallthefeaturesofthelinest6heyrepresent.Wewouldbeverygratefulifyoucouldtakeafewmomentstosendusthenamesofthreeorfourorganizationsthatmatchourrequirements.Weshallthencontactthemtoexplorethepossibili

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