擴(kuò)展商務(wù)英語(yǔ)視聽(tīng)說(shuō)8單元答案

精品文檔Unit1PartIListeningandSpeakingTask1Q1.IamgraduatinginJunefromABCUniversityandmymajorishotelmanagement.Iamanoutgoing,energeticperson.Ienjoyteamworkverymuch.Aspartofmydegreeprogram,Ineededtofinishdifferentprojectswithmyteammates.Ipossessexcellentinterpersonalskillsandaverypositiveattitude.Mycareeraspirationistobecomeasuccessfulhotelier.DuringmyinternshipattheGrandHyatt,Iworkedasareceptionist.Mydutiesincludedofferingfriendlyandefficientcheck-inandcheck-outservicetoguests,answeringphonecalls,takingandpassingonmessagestoguests,IfindthatifIcanmaketheguestshappy,Iwillbeveryhappy,too.Q2.Ireceivedhonorsinseveralschool-wideEnglishandcomputercontests.Ienjoyworkingwithpeoplefromdifferentbackgrounds.Iamgoodatcommunicating,organizingandcoordinating.Ifsomethingblocksmypath,Iwilllookforasolution.Inevergiveupeasily.SometimesIreceivecommentsthatIneedtoimproveintheareaoffiling.Iamnowtryingtoimprovebylearningfromothers.Q3.Interestandcareerdevelopmentaretwoofmycriteriainchoosingajob.Interestisthebestmotivation.Ilovethehotelbusiness,soIwill精品文檔definitelydevotemyselftoit.Moreover,highjobsatisfactioncanbeattainedwhenthejobiswhatIaminterestedin.Careerdevelopmentisveryimportantformewhenchoosingajob.FromwhatIknow,Shangri-Laprovidesequalcareeradvancementforallstaff.Thejobrotationplanandindividuallytailoredtrainingprogramarereallyexcitingandhelpfulforyoungpeoplelikeme.Task2Isthatyourwife,Mr.Carter?Sheissobeautiful.Avoidaskinginterviewerpersonalquestionsormakingpersonalcomments.Couldyoutellmehowmuchthenewjobpays?Theinterviewermightinferfromthesequestionsthatyouareonlyinterestedinyourownneedsandnotthoseoftheircompany.Waituntiltheemployerraisesthesesubjectstodiscussthem.Whataboutthepaidholidays,insurance,andthingslikethat?Howmuchtimewillittakeformetobepromotedhere?Butinwhichcitiesdoyouhaveyourbranches?Andwhereisyourcompanybased?Itisalsounwisetoaskaboutthingsyoushouldhavealreadyknown.Youareonlytellingtheinterviewerthatyouhaven,tdoneyourhomework.LanguageFocusName:CaiNingPersonality：serious-minded;calm;humorous;easy-going精品文檔Strengths:theabilitytoworkwithalltypesofpeopleWeakness:perfectionist;impatientWorkexperience:sixyears,financialindustryexperiencewithseveralcompanies;twoyears,experienceinaninvestmentbankQualification:graduatedfromPekingUniversityin2001majoringinaccounting;fluentEnglish;bookkeepingndaccountingproficiencyinEnglish.Reasonsforleavinglastjob:wanttofindajobthatischallenging.Questionsaboutthejob:WouldIbeabletoworkabroadinoneofyouroverseasbranches?ViewingandSpeakingVideo1ReasonsforjoiningthecompanyRelevantworkexperienceQuestionsReasonsforjoiningthecompanyRelevantworkexperienceQuestionsResultoftheinterviewHewasinvolvedinafactoryrestorationinNanjing.ArethereanyopportunitiesforChineseemployeestobetransferredtotheheadofficeinNewYorkorotherbranchofficesaroundtheworld?ChenBowillbenotifiedofthefinaldecisionbyFriday.Video2FTFFT精品文檔1)SalesManagerFiveBrandManagerbiscuitsBusinessAdministrationoralEnglishIVCaseAnalysisHint:Sheisnotlikelytogetthejobbecauseshedidpoorlyinthejobinterview.Thingswentwrong:Usefillerwords(“youknow”)toomanytimes.Bad-mouthformeremployer.Inappropriateanswerstointerviewer,squestions,eg,“Iwouldratherliketoestablishmyowncompany”Askinappropriatequestions,eg.“CanItaketimeoffforvacation?”Self-conceit—“Ihavenoweakness”.Toomuchemphasisontravel.精品文檔ScriptsUnit2PartIListeningandSpeakingTask1Ihaven,tseenyouforyears.Whatdoyoudonow?I,mintheResearchandDevelopmentDepartment.Iknewyou,ddosomethingverychallengingandcreative.Isometimesstayintheofficeafterworktodealwithunfinishedtasks.Iamstilltheaccountantofthatcosmeticscompany.Task2personnelmanagementdevelopingmarketsplanningexecutionsalestargetsteamperformancecustomerbase8)customersatisfaction9)selecting,developingandmanaging精品文檔10)cost-effective11)ontime12)ofgoodquality13)humanandmaterialresources14)trainingneeds15)continuousimprovementPartIIViewingandSpeakingVideo1.CarolineClinton:financialaccountsLucyWhite:dataprocessingAdaBalck:managementaccounts. Administration;Marketing;Engineering;ProjectPreparation;AccountingVideo2self-employedentrepreneur,buyer,LineSupervisor,AdvertisingExecutive,PublicRelationsManagerNames Likes DislikesJeromemakingalotmoremoney;havinglotsofindependenceindoingthings feelingtiredsometimes精品文檔Robinhavingbeentoalotofplacestoomuchtraveling;havingverylittletimetospendwithhisfamilyColingoodsalaryandbenefitsnoisyworkenvironment;seldomhavingtheopportunitytogooutFranknewchallenges;alotofexperienceJanetmeetingalotofnew&interestingpeopleoftenhavingdinnerpartiesintheevening;havinglittletimewithherfamilyandbabyUnit3PartIWarm-upensuresmoothbusinesscommunicationthepurposeofyourcallallthedocumentsyou,erruptions.strongaccent.yousoundpoliteandagreeable.theoptionalchoicemethod,精品文檔lengthycalls.smilewhileyouaretalking.ListeningandSpeakingTask1FFTTFTFFTask2LeavingamessageMessageNoteTo:LouisePaulsonFrom:PaulJacksonPhone:979-326-8965Message:RingbacktohimabouttheordertheyplacedlastFriday.Theyhavetomakesomechangestotheorder.It’surgent.Takenby:RoyViewing&SpeakingVideo1精品文檔FFTTFMessage1)Willyoutellhimthatwe,vejustreceivedyoursampleofthenewassemblycoffeetableandarequitehappywithit?Message2)PleasetellMr.Matthewswe,requitehappywiththequalityanddesignofthetable,butthepriceistoohigh.Weneedsomenegotiationonit.Message3)PleaseinformMr.MatthewsthatIwon,tbeabletogettoyourcompanyearlyonSaturdaybecauseoftherailstrike.Iprobablywon'tarriveuntilthatafternoon.Video21)A2)C 3)C4)C5)B6)C“Holdon,please.I,llconnectyou.”“I'mafraidyou,vedialedthewrongextension.”“Oh,sorrytohaveinterruptedyou.CanyougivemeHenryMiller'sextension,please?”“I,mverysorry,Ididn,tnoticethat.I,llputyouthroughrightnow.Pleasewaitaminute.”“It,smeagain-Ms.Mandel.I,mstillhavingtroublegettingthroughtoHenryMiller-Canyouhelp?”精品文檔“Oh,I,mterriblysorryforthetrouble.”Unit4Task11Formal*Goodafternoon,I'dliketocallthemeetingtoorder.Firstofall,let,sdiscuss…2InformalOK,everyoneishere…So,whydon,twestartwith…3InformalRight,youknowwhywearehere.Maybeweshoulddoitlikethis…4Formal*WelcometoBCG,andtowhatIamsurewillbethebeginningofamajornewalliance.Todayourpurposeisto…5Informal*Right,let'sgetdowntobusiness…Isuggestwedealwiththat…精品文檔Formal*Well,gentleman,it,sapleasuretobeheretoday…*I’dliketostartwith…Task2Arriveatthemeetingaheadofschedule.Considerusingataperecorder.Useaconsistentformat.Followtheagenda.Beconcise.Listspecificoutcomes.Afterthemeeting,writeameetingreportfromyournotes.PartIIViewing&SpeakingVideo1FFFTFVideo2Tofigureoutthereasonforthesalesdropandtheactionstobetaken.Thesalespeoplearenotverymotivated.No,becausethesalesquotasareprettyhigh.精品文檔Heproposestolowerthequotas.Unit5PartIListeningandSpeakingTask1CBBCATask21)dailyroutineintheoffice2)whetherthevisitorhasanappointmentornot3)greetthevisitor4)thevisitor,sname,titleandposition5)apologizeandmakesomesuggestions6)expressregretandexplainwhy7)date,time,nameandthefirmthevisitorworksfor.8)considerateandwarm9)keepthevisitorfullyinformedofthesituation.PartIIViewingandSpeakingVideo1精品文檔Georgeistravellingonbusiness.Hewillstayforaboutaweek.3)Hehasbeeninvitedtoattendthetradefairbyhisbusinessassociates.Hislaptopcomputerisinthebag.It,sduty-free.No,goodforpersonaluseratherthancommercialusearenotsubjecttoduty,andtheyarewithinthelimit.Video21.F 2.T3.F 4.F 5.F6.F 7.T 8.F 9.T 10.FUnit6PartIListeningandSpeakingTask1wearehiringforbusinesssoftwareandconsultingservices4,000largecorporations90milliondollarsprettyfast29精品文檔alargeprojectforabankTask2CompanyProfileMonicaLiManagerofthePRDepartmentofOracleChinaenterprisesoftwarecompanyintheworldthefirstglobalsoftwaregiantinChina1977California42,00011billiondollars1989;setupBeijingOracleSoftwareSystemsCo.Ltdin1991.Ccationandsupportservices.PartIIViewingandSpeakingVideo1精品文檔Video2ThethingsthatJoanCopperdoesbadlyShedoesn'tconsidertheaudienceShedoesn'thaveclearobjectivesHerpresentationisn'twell-preparedThereisn'taclearstructure(beginning,body,end)shedoesn'tspeakclearlyshedoesn'tspeakattherightspeedshedoesn'tmaintaineyecontactwiththeaudienceshedoesn'tappearconfidentandpositivethevisualaidsaren'tclearandhelpfulshedoesn'tusetheequipmentprofessionallyUnit7PartIListeningandSpeakingTask1120CM130CM43KG54KG6KM/H1.smal