全高考高中英語(yǔ)沖刺復(fù)習(xí)-投訴信應(yīng)用文精練

高考高中英語(yǔ)沖刺復(fù)習(xí)-投訴信應(yīng)用文精練一．投訴信常用套句翻譯練習(xí)1.抱怨2.表達(dá)不滿(mǎn)3.忍受4.對(duì)……滿(mǎn)意5.糟糕的服務(wù)6.采取措施7.解決問(wèn)題8.預(yù)防……發(fā)生9.調(diào)查此次事件10.以粗魯?shù)姆绞?1.向……道歉12.出乎意料13.不用說(shuō)14.盡快15.把某事牢記在心16.我寫(xiě)信是投訴關(guān)于…17.這幾年我對(duì)你們的服務(wù)都很滿(mǎn)意，但是我寫(xiě)信是表達(dá)關(guān)于……的不滿(mǎn)。18.我對(duì)……不滿(mǎn)意有一些主要原因。首先，……更糟糕的是，……最后，……19.我真誠(chéng)地希望你能認(rèn)真調(diào)查這件事情，以及采取恰當(dāng)?shù)拇胧┓乐诡?lèi)似事件再次發(fā)生。20.你若能盡快采取措施處理這個(gè)問(wèn)題，我將感激不盡。【參考翻譯】1.complainabout2.convey/expressone’sdissatisfaction3.putupwith/bear4.becontent/satisfiedwith5.poorservice6.takemeasures7.dealwith/solvetheproblem8.prevent…fromhappening9.investigate/lookintothematter/incident10.inarudemanner11.makeanapologyto…/apologizeto…12.outofone’sexpectation13.needlesstosay14.assoonaspossible15.bearsth.inmind16.Iamwritingtocomplainabout…17.Ihavebeencontent/satisfiedwithyourserviceforyearsbutIamwritingtoexpressmydissatisfactionabout…18.TherearesomemainreasonswhyIamnotcontentwith…Atfirst,…What’sworse,…Eventually,…19.Isincerelyhopethat/Itismysincerehopethatyouwilllookinto/investigatethematter/incidentseriouslyandpropermeasuresshouldbetakentopreventsuchanincidenthappeningagain.20.Iwouldappreciateitverymuchifyoucouldtakemeasurestodealwith/solvetheproblemassoonaspossible.二．典題精練典型例題1假定你是李華，上周六，你有一次不愉快的就餐經(jīng)歷，對(duì)餐廳的服務(wù)員態(tài)度非常不滿(mǎn)意。于是你給該餐廳老板寫(xiě)一封投訴信。要點(diǎn)如下：1.問(wèn)題：牛肉面有蒼蠅，服務(wù)員態(tài)度粗魯。2.要求：餐廳賠禮道歉。注意：1.詞數(shù)100左右。2.可以適當(dāng)增加細(xì)節(jié)，以使行文連貫。3.開(kāi)頭語(yǔ)和結(jié)束語(yǔ)已為你寫(xiě)好?！緟⒖挤段摹緿earSir,IamLiHua,afrequentcustomerinyourrestaurant.IhavebeenpleasedwithyourexcellentserviceforyearsbutnowI’mwritingtoexpressmydissatisfactionaboutthepoorserviceofyourwaiters.LastSaturday,IwenttoyourrestauranttohavelunchbutIhadanawfulexperience.Whenhavingbeefnoodles,Isuddenlyfoundthereweretwofliesinthem,whichdisgustedmealot.SoIaskedthewaitertochangeanotherdish.Outofmyexpectation,hedidn’tchangeitbutsaidinarudemannerthathewastoobusytosolvetheproblem.Needlesstosay,suchawayoftreatingcustomersisunacceptable.It’smysincerehopethatyoucaninvestigatethematterseriouslyandmakeaformalapologytome.Ilookforwardtoabetterservicenexttime.Sincerelyyours,LiHua典型例題2假定你是李華，你在上周日搭坐102號(hào)公交車(chē)，該公交車(chē)司機(jī)的不文明行為讓乘客很憤怒。于是你向公交車(chē)公司寫(xiě)一封投訴信。要點(diǎn)如下：1.司機(jī)的不文明行為(大聲講話(huà)、緊急剎車(chē)、態(tài)度粗魯?shù)?。2.希望盡快查清此事。注意：1.詞數(shù)100左右。2.可以適當(dāng)增加細(xì)節(jié)，以使行文連貫。3.開(kāi)頭語(yǔ)和結(jié)束語(yǔ)已為你寫(xiě)好?！緟⒖挤段摹緿earSir,IamLiHua.Iamwritingtocomplainaboutoneofyourbus-drivers’improperandrudebehaviors.LastSunday,IwastakingtheNo.102buswhosedrivernotonlykeptontalkingwithamanloudlybutalsodroveveryfast.Sosomepassengersadvisedhimtoconcentrateondriving,buthedidn’tpayanyattention.What’sworse,hedroveevenfaster.Thenanotherpassengercouldn’tbearit,askingthedrivertokeepthepassengers’safetyinmind.Butthedriverstoppedthebussosuddenlythatallthepassengersnearlylosttheirbalance.However,hedidn’tapologizebutsaidrudely“It’snoneofyourbusiness.”Isincerelyhopeyoucaninvestigatethisincidentandpropermeasuresshouldbetakentopreventsuchanincidenthappeningagain.Sincerelyyours,LiHua典型例題3假如你是李華上周六，在一家餐館你有一次不愉快的就餐經(jīng)歷。請(qǐng)給該餐館的經(jīng)理寫(xiě)一封投訴信，講述所發(fā)生的事情。（投訴信的開(kāi)頭和結(jié)尾已給出）內(nèi)容涉及以下要點(diǎn)：1.服務(wù)員的態(tài)度不好2.等待時(shí)間太長(zhǎng)3.食物的味道差4.餐館太吵鬧（可以參考以上提示，也可以根據(jù)自己實(shí)際適當(dāng)發(fā)揮；不少于80詞，開(kāi)頭和結(jié)尾已經(jīng)給出，不計(jì)入總詞數(shù)。）【參考范文】DearSir，MynameisLiHua.Iamwritingtotellyousomethingaboutyourrestaurantquestions.Thereasonformydissatisfactionisyourproductandtheserviceyourstaffhaveofferedisnotgoodenough.Inthefirstplace,yourwaiterstreatedmeimpolitelyandtheyareimpatienttome.Inaddition,Ispentsomuchtimewaitingformymeal,butthefoodtastednotgoodenough.What’smore,itistoonoisytohaveagoodmealtime.Underthesecircumstances,Ifindituncomfortableformetoexperienceeatinginyourrestaurant.Iappreciateitverymuchifyoucouldimproveyourservice.ThankyouforyourconsiderationandIwillbelookingforwardtoyourreply.Sincerelyyours,LiHua典型例題4假設(shè)你是李華，你上周在網(wǎng)店買(mǎi)了一件T-shirt，收到之后感覺(jué)不滿(mǎn)意，請(qǐng)向店家寫(xiě)一封投訴信?！緟⒖挤段摹緿earMr.orMrs.,IamacustomerwhoboughtaT-shirtinyourstorelastweek.IfeelbadtotroubleyoubutIamafraidthatIhavetomakeacomplaint.Thereasonformydissatisfactionisthatyourproductandtheserviceyourstaffhaveofferedwerenotgoodenough.Inthefirstplace,Iselecteditaccordingtothesizechartshownonyourhomepage,butactuallyitwastoosmallformetoputon.Inaddition,whenIturnedtoyourstaffforsolution,shedidn’tanswermeintime.Underthesecircumstances,IfindituncomfortableformetoexperiencebuyingontheInternet.Iappreciateitverymuchifyoucouldchangeanotheronebiggertome,andIwouldliketohavethismattersettledbythisSunday.ThankyouforyourconsiderationandIwillbelookingforwardtoyourreply.Sincerelyyours,LiHua典型例題5假定你是李華，你上周搭乘一趟從美國(guó)到中國(guó)的航班CF807，此次航班給你帶來(lái)了諸多問(wèn)題，因此你向航空公司發(fā)出了投訴信?！緟⒖挤段摹緿earMr.orMrs.,ItooktheflightCF807fromAmericatoChinalastweek.IfeelbadtotroubleyoubutIamafraidthatIhavetomakeacomplaint.Inthefirstplace,theflightdidn’ttakeoffontimewithoutanyexplanation,whichmademeunabletoattendanimportantmeeting.Inaddition,whenIturnedtoyourstaffforwateronthepl