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銀行英語□語(1)前臺(tái)咨詢:Goodmorning,sir,whatcanIdoforyou?您好,先生,我能為您做點(diǎn)什么呢?Iwanttoexchangesomemoney/openanaccount/applyforacreditcard.我想兌換一些錢/開個(gè)賬戶/辦張信用卡。DidyoubringyourID?帶身份證了么?Excuseme,couldyoutellmewhereisthecounterforremittance(7匚款)?請(qǐng)問,哪個(gè)窗□能辦理匯款?Well,pleasegotocounter(柜臺(tái),窗口)No.4.請(qǐng)您到4號(hào)窗□辦理。Thisisyournumberslip(叫號(hào)單),youmaysitintherestarea,andwaitamoment.這是您的叫號(hào)單,請(qǐng)到休息區(qū)稍候。FillinthisapplicationformandlineupatWindow2,please.填一下這張申請(qǐng)表,然后去二號(hào)窗口排隊(duì)就可以了。⑵排隊(duì)等候:Heymister.Whatareyoudoing?Whydon'tyouwaitinline?嘿,這位先生,你干嗎?怎么不排隊(duì)?rmsorry;Iwasherefirst,butthentheclerktoldmeIneedtogogetmyID,so…不好意思。我其實(shí)來得挺早的,但這兒的職員讓我去拿身份證,所以……Sorry,Ineedthemoneyfast.Mymotherisinthehospital.對(duì)不起,我急著用錢。我母親要住院。Evenso,that'syourowncarelessness.Youcan'tjumpthelinewhileothersarewaiting.那也得怪你自己粗心。別人都排隊(duì),不能就你自己插隊(duì)啊。rmsorry,Ididn'tknowyouwereinurgentneedofmoney.不好意思,我不知道你急用錢。Itdoesn'tmatter.Anyway,therulesmustbefollowed.Iwillgobacktotheendoftheline.沒關(guān)系。不管怎么說,還是該按規(guī)定來。我這就站到隊(duì)尾去。(3)開戶及存款:Goodmorning,sir/madam!早上好,先生/女士!I'dliketoopenasavingsaccountanddepositsomemoney.我想開個(gè)儲(chǔ)蓄帳戶然后存些錢進(jìn)去。Currentorfixedaccounts?活期還是定期賬戶?IthinkI'IIopenacurrentaccount.那我還是開個(gè)活期賬戶吧。Ok.DoyouhaveIDcardonyou?您帶身份證了嗎?Yes?帶了Good.Pleasefilloutthisdepositslip(存款單)andshowmeyourIDcard.好的,請(qǐng)?zhí)顚戇@張存款單然后將您的身份證給我。Hereyouare!給你!Pleasechooseapasscodeofsixnumbersandconfirmit.請(qǐng)輸入六位數(shù)的密碼并確認(rèn)。Alright!好的。Ok,everythingisdone.Hereisyourbankbook(存折)andIDcard.Pleasereceivewell.辦好了,這是您的存折和身份證,請(qǐng)收好!Thankyouverymuch.謝謝。It'smypleasure.Thankyouforyourpresence.Goodbye.不客氣。感謝您的光臨,再見。(4)取款Sir/Madam,howmuchdoyouwanttodraw?先生/女士,您要取多少錢?800yuan/dollars,please.800塊/美元,謝謝。Pleaseenteryourpinnumber.請(qǐng)輸入您的密碼。(密碼輸入中)……I'msorry.Thenumberisnotcorrect.很抱歉,密碼輸入錯(cuò)誤Ican'trememberitexactly.Letmesee.Isthisnumbercorrect?我有點(diǎn)想不起來了。讓我再想想,這個(gè)號(hào)碼對(duì)嗎?It'scorrectnow.這次對(duì)了。Wouldyoupleasetellthebalanee(余額)inmyaccount?請(qǐng)問我賬上還有多少錢?Yes,sir.Yourbalanceis11000yuan/dollars.您賬上的余額是11000塊/美元。Excuseme,what'stheinterestrate(利率)forthesavingsaccount?請(qǐng)問儲(chǔ)蓄存款利率是多少?Theinterestonacurrencyaccountis0.72%perannum,theinterestrateforathree-monthdepositis3.33%perannum(每年),forsix-month3.78%,foroneyear3.78%.Youmaygetthedetailedinformationfromthatbulletinboard(公告屏)orouronlinebanking(網(wǎng)上銀行).活期年息為0.72%,三個(gè)月定期利率為3.33%,半年定期利率為3.78%,一年定期利率為4.14%。其他的您也可以看看那里的公告屏,或者登錄我行的網(wǎng)站查詢?cè)敿?xì)的情況。Manythanks.謝謝。Filloutawithdrawalform(取款單),please.請(qǐng)?zhí)顚戇@張取款單。OK.好的。Andpleasesignyournamehere.然后請(qǐng)?jiān)诖颂幒炆夏拿帧lright!好的。Hereisyourmoney.Pleasecheckitandreceivewell.這是您的錢,請(qǐng)收好點(diǎn)清。Thankyouverymuch.謝謝。It'smypleasure.Thankyouforyourpresence.Goodbye.不客氣。感謝您的光臨,再見。(5)兌換貨幣IsthereanythingIcandoforyou?我能幫您什么忙嗎?CanIexchangesomemoneyhere?我可以在這里兌換錢嗎?Certainly,whatkindofcurrency(貨幣)doyouwanttochange?當(dāng)然可以。您要換哪種貨幣?IwanttoexchangesomeRMBforEuro/Dollard/Pound,please.我想用人民幣換歐元。What'stheamountyou'dliketochange?好的,您要兌換多少呢?OnethousandEuros?Bytheway,what'exchangerate(匯率)forEuro?1000歐元。順便問下,歐元的匯率是多少?It'sRMB10.7for1Euro.歐兀兌人民幣是1比10.7Oh,Isee.哦,我明白了。Pleasefilloutthisexchangememo(兌換單)induplicate,yournameandtheamountyouwanttochange.請(qǐng)?zhí)顚戇@張兌換單,填寫您的名字和要兌換的金額,一式兩聯(lián)Willyoupleaseshowmeyourpassport?您能出示一下護(hù)照嗎?Yes.Hereitis.好的,給您。Ok,yourRMB10700ischangedintoEUR1000.Herearethenotes(紙鈔)andalsoyourpassport.Pleasecheckthem.您的10700元兌成1000歐元,這是您的錢和護(hù)照,請(qǐng)核對(duì)Thatiscorrect.Thankyou.沒錯(cuò)。謝謝Thisistheexchangememoforyourreference.兌換單給您留底。Thankyouverymuch.謝謝。Youarewelcome.歡迎再來。(6)購(gòu)買旅行支票"Goodmorning!MayIhelpyou?早上好!有什么事情需要我?guī)兔??schecks,Yes,rdliketobuyfourhundreddollarsworthoftravelerpleaseschecks,我想購(gòu)買四百美元的旅行支票。Yes,sir.Inwhatdenomination(錢的面額)?好的,先生.要哪種面額貨幣?Fourfiftiesandtheresttens.四張五十元的,剩下的十元的。Pleasesignonthetopline,sir.Whenyouneedtocashthetravelerchecks,countersignonthebottomline.先生先生,請(qǐng)?jiān)陧敹司€上簽名。如果您想兌現(xiàn)旅行支票,請(qǐng)?jiān)诘拙€復(fù)簽。Ok!好的。Bytheway,canyoutellmehowtospendtraveler'hecksinChina?你能告訴我在中國(guó)如何使用旅行支票嗎?Well,youcancashtheminanybank,bighotelorbigrestaurantifyoueatthere,oryoucanpurchasegoodswiththeminbigdepartmentstores.It'seasytocashthem.您可在銀行,大賓館兌現(xiàn),去大飯店用餐時(shí),或是到大商場(chǎng)購(gòu)物時(shí)都可以使用,兌現(xiàn)很容易的。ButdoIhavetocomebackhereifthechecksarelostorstolen但是如支票丟失或被竊我得回來嗎?No,sir.Youjustmakeaphonecallto8.不必,先生.您只要打個(gè)電話,號(hào)碼為&Thenwhat?接下來呢?We'lldirectyoutothenearestlocationwhereyoucangetafullrefundornewchecks.chchecksthanThankyou.I'llfeelalotmorecomfortablewithtravelerwithcashwhenrmout.Goodbye.謝謝,我覺得攜帶旅行支票外出比帶現(xiàn)金要輕松得多。再見!(7)兌現(xiàn)旅行支票Goodafternoon!MayIhelpyou?下午好,您有事需要幫忙嗎?Yes,IneedsomemorecashformyvisitinChina.MayIcashatraveler'scheckhere?是的,我需要些現(xiàn)金,在中國(guó)觀光時(shí)使用。我能在這兒兌現(xiàn)旅行支票嗎?Ofcourse.Howmuchdoyouwanttocash?當(dāng)然,您打算兌現(xiàn)多少呢?Well,Iwanttocashthesethreechecksfor$100each,Ithinkthatwillbeenough.那么,請(qǐng)把每張100美圓的3張支票兌現(xiàn),我想該夠用了。Ok,wouldyoupleasecountersign(復(fù)簽)themhere?好的,請(qǐng)您將支票復(fù)簽一下。It'sdone.Hereyouare.簽好了,給你。Andyourpassportnumber,please?還有您的護(hù)照號(hào)碼是多少?ItisB1104698.是B1104698Thankyou?謝謝。(8)匯入?yún)R款Excuseme,couldyoutellmewhereisthecounterforremittance(匯入款)?請(qǐng)問,哪里是匯入款柜?Yes,hereitis,sir.WhatcanIdoforyou?這里就是,先生.要我?guī)湍阕鍪裁??MynameisJohnJones.我的名字是約翰.瓊斯.rmexpectingahundredpoundremittancefromLondon.arrived?我在等一筆倫敦寄予來的一百英鎊的匯款,款到了嗎?rIIcheckourrecords,sir.ButmayIaskyoutowritedownyournameonthispieceofpaper?先生,我查查我們的記錄,但請(qǐng)您把名字寫在這張紙上,行嗎?Allright.好的。Mr.JohnJones,sir?約翰.瓊斯先生嗎,先生?Yes.是的。OnemomentpleasewhileIcheckourrecords.請(qǐng)等一會(huì)兒,我查查看…Yes,yourmoneyhasarrived.It'sonehundredpounds.噢,您的匯款已經(jīng)到了,是一百英鎊。inwardWe'vemadeacreditentrytoyouraccount.我們已記入在您的賬戶上了That'sgood!好極了。Howwouldyouliketohaveit,sir?您想怎樣支取這筆款呢,先生?rdlikefivetraveler'hscksoftwentypoundseach.我想要五張面額為二十英鎊的旅行支票.HasitOk.Hereareyourchecks.Haveaniceday!好的這是您的支票。祝您度過愉快的一天!Thankyou.Andyoutoo!謝謝,也祝你今天愉快?。?)匯出匯款I(lǐng)needtoremit(匯款)somemoneytotheUK.Canyoudothathere?我想?yún)R些錢到英國(guó),是在這兒辦理嗎?Yes,sir.Howmuchwouldyouliketoremit?是的,先生.您要匯多少?IwanttoremitGBP500(五百英鎊)tomymotherinLondon.我要寄500英鎊去倫敦給我媽媽。CanIbuypoundssterling(英鎊)fromyouhere?我可以在你們這兒買英鎊寄給她嗎?Certainly.當(dāng)然可以。IfyourmotherhasanaccountwithsomebankinLondon,wecouldsendapaymentordertothatbank,andinstructthemtocreditfivehundredpoundstoyourmother'saccount.假如您的母親在倫敦某個(gè)銀行有賬戶,我們可以發(fā)一個(gè)付款指令給那家銀行,指示他們?cè)谀赣H的賬戶上增加五百英鎊。Thatsoundsgood.Itwouldsavememuchtrouble.好極了,這可免去我許多麻煩。Hereistheapplicationformforremittance.Pleasefillupthenameandaddressofthebeneficiary,thenameofthebank,yourpresentaddresshereatthebottom.Besureeverythingisclearlywritten.這是匯款申請(qǐng)書,請(qǐng)?zhí)钌鲜芤嫒说男彰偷刂?并在下面寫上銀行名稱及您現(xiàn)在的地址務(wù)必都要寫清楚。OK.Well,whatdoesitmeanforT/T,M/TandD/D?好的,嗯,T/T,M/T和D/D表示什么意思?Letmeexplainthemtoyou.T/

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