導(dǎo)游英語(yǔ)口語(yǔ)-Checking Out

Module

1PayingwithCreditCardUsefulExpressions1.CanIhelpyou?我能幫你嗎?2.CanIpaybycreditcard?我可以用信用卡付款嗎?3.Pleasesignyournamehere.請(qǐng)您在這里簽名。4.Howmanypiecesofyourluggage?你有多少件行李?DialogueⅠ:CheckOutA:Goodmorning,sir.CanIhelpyou?B:I'dliketopaymybillnow.A:Yournameandroomnumber，please?B:GeorgeGreen，Room608.A:Yes，Mr.Green.Haveyouusedanyhotelservicethismorning?B:No，Ihaven'tusedanyservices.A:Fine.Thisisyourbill，Mr.Green.ThreenightsatRMB500each,andyourbilltotalsRMB1,500.Hereyouare.Haveacheck,please.B:CanIpaybycreditcard?A:Certainly.MayIhaveyourcard，please?B:Hereyouare.A:Pleasesignyournamehere.B:Oh，yes.IsitpossibletoleavemyluggagehereuntilI'mreadytoleavethisafternoon?I'dliketosaygoodbyetosomeofmyfriends.A:Yes，we'llkeepitforyou.B:Justthree.I'llbebackby3:00.A:That'sfine.Haveaniceday.

B:Thankyou.Seeyoulater.Module2CheckoutServiceProceduresUsefulExpressions1.Askstheguesttoshowtheroomcardandkeycard.請(qǐng)客人拿出房間卡和鑰匙卡。2.Printsoutthebill.打印賬單。3.Askstheguesttosignontheprintedcopy.請(qǐng)客人在復(fù)印件上簽字。4.Extendsthankstotheguestsfortheirstayandwishesforthemtovisitthehotelagainnexttime.感謝客人的光臨，并希望他們下次再次訪問(wèn)酒店。PassageReading:CheckoutServiceProceduresA.Greettheguestkindlywhentheguestcomestocheckout.Asktheguesttoshowtheroomcardandkeycard.B.Checkwhethertheroomnumberontheroomcardisinaccordancewiththeroomnumberoftheregistrationform.C.Examinewhetherthefeesincurredrecentlyhavebeenenteredintoanaccount.D.Checkwhetheralltheaccountshavebeeninputinthecomputer.E.Ifthereisnoerroraftercheck,printoutthebill,andasktheguesttosignontheprintedcopy.F.Inquirehowtheguestwouldpay,andwhetherhe/shehasspecialrequirements.Checkoutaccordingtodifferentwaysofpaymentthattheguestrequires.G.Attheendofcheckout,extendthankstotheguestsfortheirstayandwishesforthemtovisitthehotelagainnexttime.AnswertheFollowingQuestions1.Whatdoesaclerkasktheguesttoshowbeforechecking-out?2.Whatshouldaclerkdobeforeprintingoutthebill?3.Whatshouldaclerkdoafterprintingoutthebill?4.Wha