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-.z.酒店常用英語(yǔ)口語(yǔ):前廳部用語(yǔ)〔1〕Haveyouareservation?您預(yù)訂過(guò)嗎?〔2〕MayIhaveyournameandroomnumber?您能告訴我您的名字與房間嗎?〔3〕Hereisyourroomkey.給您房間鑰匙?!?〕Pleasepayatthecashier'sdeskoverthere.請(qǐng)去那邊帳臺(tái)付款?!?〕Aretheseyourbaggage?MayItakethemforyou?這些是您的行嗎?我來(lái)幫您拿,好嗎?〔6〕I'mafraidourhotelisfullybookedonthatdate.對(duì)不起,我們飯店那一天的客房全部訂滿了?!?〕Yourroomisconfirmedforthatday.Welookforwardtoservingyou.您要的那一日房間已經(jīng)確認(rèn)了。我們期待著為您效勞。〔8〕I'llcancelMrBell'sreservationfromFebruary27thforthreenights.我將取消BELL先生從2月27日開場(chǎng)3個(gè)晚上的預(yù)訂?!?〕MayIreconfirmyourdeparturedate?我可以再次確認(rèn)您的離店日期嗎?〔10〕I'msorry,madam.Wedon'thaveanyvacancyatthemoment.對(duì)不起,小姐,我們現(xiàn)在沒(méi)有空房間。〔12〕Howmanypiecesofluggagedoyouhave?請(qǐng)問(wèn)您有幾件行?〔13〕Isthereanythingvaluableorbreakableinyourbag?您包里有貴重或易碎物品嗎?〔14〕Youcangetyourmoneychangedatthecashier'sDesk..您可以去收款處兌換錢。〔15〕Couldyoutakeamessageforher,please?你能不能為我給她留信口信?〔16〕Justamoment,please,sir.I'llputyouthrough.請(qǐng)稍等一下,先生。我馬上為您接通?!?7〕Foroutsidecalls,pleasepress9firstandwhenyouhearthedialingtone,pressthenumberyouwant.打外線請(qǐng)先按9,聽到聲響后再按您所要的?!?8〕Howwouldyouliketomakepayment,sir.先生,請(qǐng)問(wèn)您將如何付款?〔19〕Hereisyourchangeandreceipt,sir.I'llsendabellmanuptogetyourluggage.先生,這是您的找錢和收據(jù)。我馬上叫行員上去取您的行。〔20〕Therateofyourroomwillbepaidbyyourhostunitwhiletheothersshouldbeatyoure*pense.您的房費(fèi)將由接待單位支付,而雜費(fèi)則應(yīng)由您自己付?!?1〕Howmanycopiesdoyouneed?您要復(fù)印幾份?〔22〕Canyougivemeyourfa*number,sir?請(qǐng)您告訴我您的好嗎?〔23〕WhencanIpickitup?我什么時(shí)間能???禮賓部Concierge行生Bellman/Bellboy門童Doorman行Luggage/Baggage行架Luggagerack行存放處LuggageDepository行車Baggagetrolley司機(jī)Driver導(dǎo)游Tourguide電梯Elevator洗手間Toilet機(jī)場(chǎng)Airport火車站Railwaystation商場(chǎng)Shoppingcenter超市Supermarket小費(fèi)Tip雨傘Umbrella接機(jī)效勞Pick-upservice/Limousineservice行存放Checkbaggage叫早效勞Morningcall貴重物品Valuables易碎物品Fragileobjects自助早餐Buffetbreakfast往前直走Straighton常用詞匯五星級(jí)酒店Five-starhotel前廳部Frontofficedepartment總臺(tái)Reception/Frontdesk總機(jī)Operator/Servicecenter商務(wù)中心Businesscenter票務(wù)Ticketservice游泳池Swimmingpool西餐廳Westernrestaurant中餐廳Chineserestaurant大堂吧Lobbylounge/醫(yī)務(wù)室ClinicRoom桑拿Sauna/按摩Massage/美容廳Beautysalon多功能廳/會(huì)議室PowerlongMulti-FunctionHall/Meetingroom停車場(chǎng)Parkinglot總經(jīng)理Generalmanager/經(jīng)理Manager大堂副理Assistantmanager[AM]賓客關(guān)系主任Guestrelationofficer[GRO]主管Director/領(lǐng)班Supervisor樓層效勞員Roomboy/Roomwaiter總臺(tái)接待Receptionist/維修人員Repairman換錢changemoney明信片postcard洗衣袋Laundrybag小心輕放HandlewithCare/請(qǐng)勿倒立KeepTopSideUp餐廳效勞英語(yǔ)口語(yǔ)競(jìng)賽試題(A)IE*planation(10)1,Tableservice餐桌效勞.客人坐在餐桌旁,有效勞員為其提供效勞的一種效勞形式.2,Cuisine:菜系.取自于法語(yǔ),在英語(yǔ)中用來(lái)指*一特定的烹飪體系.如中國(guó)菜為ChineseCuisine.ⅡWords15分餐飲部經(jīng)理:FoodandBeverageManager,酒精爐ChafingDish特色烹調(diào)RegionalCooking中國(guó)白酒Spirit葡萄汽酒SparklingWineⅢTranslatethefowlingsentencesintoChineseorEnglish.(一)漢譯英25分1,您愿意坐在哪兒Wherewouldyouliketosit2,我想要檸檬茶.1wouldliketeawithasliceoflemon,please.3,我們各付各的Let'sgoDutch.4,請(qǐng)問(wèn)您對(duì)用餐還滿意嗎Iseverythingallrightwithyourmeal5,對(duì)不起,女士,您能告訴我您的房號(hào)并出示您的房卡嗎E*cuseme.madam.Maylhaveyourroomcard(二)英譯漢10分1,Thankyouverymuch.Haveaniceevening.非常感,祝您有個(gè)愉快的夜晚.2,I'msorry,sir,Wedonothaveatablefreenow.WouldyouliketohaveadrinkinthebarWeshallcallyouassoonaspossible對(duì)不起,先生.我們現(xiàn)在沒(méi)有空餐桌,請(qǐng)您在酒吧稍等一下,好嗎一有空桌子我們就馬上通知您.ⅣAnswerthefollowingquestioninEnglish.(20分)中國(guó)的八大菜系是什么ShandongCuisine;SichuanCuisine;GuangdongCuisine;FujianCuisine;JiangsuCuisine;ZhejiangCuisine;Hunancuisine;AnhuiCuisine2,中餐的烹調(diào)方法有哪些烘焙bake煮boil悶燉braise炸deepfry煎fry炒fry煙熏smoke清蒸steam燴stew烘烤roastVpleaseintroduceyourChineserestauranttoyourguest.(10分)餐廳效勞英語(yǔ)口語(yǔ)競(jìng)賽試題(B)IE*planation(10)Banquet--宴會(huì).宴會(huì)為多人準(zhǔn)備的正式用餐形式.通常伴有致詞和一定的儀式.Self-service自助效勞.有客人們自己從食品臺(tái)上取事物的一種餐廳效勞.ⅡTranslatethefollwingWordsintoEnglish(15分)中餐廳ChineseRestaurant筷子Chopsticks芹菜Celery鱸魚Perch免稅商店DutyFreeShopⅢTranslatehefollowingsentencesintoChineseorEnglish.i漢譯英(25分)1,早上好!我能為您做點(diǎn)什么Goodmorning!Whatcanldoforyou2,我想來(lái)點(diǎn)清淡些的,你能推薦什麼嗎WhatwouldyouremendIprefersomethinglight.3,我希望沒(méi)有打攪您.IhopeI'mnotdisturbingyou.4,(餐廳)供給時(shí)間是:早餐7點(diǎn)到9點(diǎn).Servicehoursarefrom7:00a.m.to9:00a.m.forbreakfast.5,感您讓這件事引起我們的注意Thankyouforbringingthismattertoourattention.西餐廳常用語(yǔ)1.Doyouliketogoouteating"想不想出去吃呢"有次我問(wèn)老美出去吃東西怎么說(shuō),他答復(fù)說(shuō)一般出去吃飯,他們只說(shuō)gotoeat,goouteating或是eatout而不會(huì)說(shuō)gotodinner,goforlunch,也就是不需特地說(shuō)中餐或是晚餐.所以后來(lái)老美問(wèn)我剛?cè)ツ牧?我應(yīng)該要說(shuō)Ijustwentouteating,而不會(huì)說(shuō)Ijustwenttodinner.小細(xì)節(jié)多注意,你的英文會(huì)更棒.如果要強(qiáng)調(diào)是去吃午餐或晚餐的話,一般就直接說(shuō)lunch或是dinner.例如人家問(wèn)你,"Wheredidyougo""你就可以答說(shuō)"lunch."2.ThereisaDelioverthere,doyoulikeit"那里有一家Deli(餐廳),你喜不喜歡呢"美國(guó)的餐廳可分很多種,Restaurant是一般的通稱,另外常用到的有Deli:供給治,沙拉這種現(xiàn)成的,不需再經(jīng)過(guò)烹調(diào)的餐廳,例如SUBWAY就可以算是Deli.另外還有Grill也隨處可見,翻譯成烤肉餐廳,多半是提供牛排,漢堡熱食類的食物.Deli這個(gè)字是delicatessen的簡(jiǎn)寫,可是現(xiàn)今在美國(guó)一般只會(huì)聽到deli而很少聽到delicatessen了!3.Whatdoyouliketodrink"想要喝什么"美國(guó)餐廳的習(xí)慣,吃飯時(shí)都會(huì)點(diǎn)一大杯飲料,所以侍者一定會(huì)先問(wèn)你Whatdoyouliketodrink.也有人會(huì)這么說(shuō),CanIgetyousomethingtodrink".一般餐廳都會(huì)提供的有Coke,DietCoke,Sprite,IcedTea,以及Lemonade等.如果什么都不要,就說(shuō)Justwater.值得注意的是,在一般的速食店提到drink都是指softdrink而言.但是一般人說(shuō)到haveadrink時(shí),他們多半指的是alcoholic,也就是含酒精的飲料.所以如果有人問(wèn)你,"eon,haveadrinkwithus."他絕不是要你跟他們一起喝可樂(lè)的意思,而是要你跟他們一起喝酒啦!4.Areyoureadytoorderorjustaminute"你們準(zhǔn)備好了嗎"還是要再等一會(huì)"通常飲料上桌之后,大伙都還要花點(diǎn)時(shí)間研究一下菜單,如果侍者看你們大概都差不多了,他就會(huì)過(guò)來(lái)問(wèn)你們,Areyoureadytoorderorjustaminute"如果是已經(jīng)準(zhǔn)備好要點(diǎn)餐了,就直接跟她說(shuō)你想吃什么,如果大家還要再研究研究,則可以跟侍者說(shuō)Justaminute.或是Waitafewmoreminutes.請(qǐng)他等一下,他會(huì)說(shuō)OK.I'llbeback.(好,那我等下再來(lái).)5.Doyouwanttoseparatecheck"你們要不要分開付帳"比方說(shuō)二對(duì)夫妻出去吃飯,大家想各自付自己的,則你們可以主動(dòng)跟侍者說(shuō)Wewanttoseparatecheck.有時(shí)他們也會(huì)主動(dòng)問(wèn)你,Doyouwanttoseparatecheck"或是Doyouwantseparatechecks"這樣的話帳單就會(huì)有二.但有些餐廳separatecheck會(huì)多收效勞費(fèi),最好先問(wèn)清楚.如果是要一起付,則簡(jiǎn)單地說(shuō),together或是onecheck就可以了.6.Howdoyoulikeyoursteakcooked"你的牛排要幾分熟"通常點(diǎn)牛排,或是在高級(jí)一點(diǎn)的餐廳點(diǎn)牛肉漢堡,效勞生都會(huì)這樣問(wèn)你,Howdoyoulikeitcooked"答復(fù)的方式,全熟是welldone,七分熟:mediumwell,五分熟:medium,四分熟:mediumrare,三分熟:rare.老美有時(shí)在開玩笑時(shí)也用bloody來(lái)代替rare這個(gè)字,聽來(lái)是不是更傳神"所以如果各位嗜食生牛肉的話,下次不妨試試bloodyashell的點(diǎn)法.但請(qǐng)注意一下bloody這個(gè)字在英國(guó)英語(yǔ)中有點(diǎn)類似f***的意思,所以除非有把握不然不要拿出來(lái)亂用.記得有一次我去一家蠻高級(jí)的法國(guó)餐廳用餐,結(jié)果我跟他要well-done的牛排,結(jié)果煮出來(lái)的東西跟橡皮一樣難吃.后來(lái)老美跟我解釋,你摸摸自己頭上的各部位就知道你的牛排等一下煮出來(lái)是什么樣子,well-done就是頭頂,硬梆梆的,mediumwell就是額頭,稍微有點(diǎn)彈性.medium是鼻頭,軟軟的.rare是下巴最柔軟的部份.我覺(jué)得這個(gè)分法蠻實(shí)用的,跟各位分享一下.日點(diǎn)擊數(shù):1484【字體:小大】【收藏】前廳:1、Haveyouareservation"您預(yù)定過(guò)了嗎?2、MayIknowyournameandroomnumber"您能告訴我您的名字與房間號(hào)嗎?3、Hereisyourroomkey.給您房間鑰匙。4、Pleasepayatthecashier'sdeskoverthere.請(qǐng)去那邊帳臺(tái)付款。5、Aretheseyourbaggage"這些是您的行嗎?MayItakethemforyou"我來(lái)幫您拿好嗎?客房部6、Housekeeping.MayIein"客房效勞員,我可以進(jìn)來(lái)嗎?7、Leaveyourlaundryinthelaundryinthelaundrybagbehindthebathroomdoor.請(qǐng)把要洗的東西放在浴室門后的洗衣袋中。8、IhopeI'mnotdisturbingyou.我希望沒(méi)有打攪您。9、Onemoment,madam.I'llbringthemtoyourightaway.等一會(huì)兒,夫人。我馬上送來(lái)。10、I’llsendforanelectrician〔doctor...〕我給您請(qǐng)電工〔大夫……〕。餐飲部:11、Sitdown,please.Hereisthemenu.請(qǐng)坐,給您菜單,先生。MayItakeyourorder,sir"您要點(diǎn)菜嗎?12、Whatwouldyouliketohave,coffeeortea"您要喝咖啡還是茶?13、Wouldyouliketohaveanywinewithyoudinner"您用餐時(shí)要喝點(diǎn)酒嗎?14、Servicehoursare:〔餐廳〕供給時(shí)間是:7:00a.m.to9:00a.m.forbreakfast.早餐7點(diǎn)到9點(diǎn)。11:30a.m.to1:30p.m.forlunch.午餐11點(diǎn)半到1點(diǎn)半。6:30p.m.to8:30p.m.fordinner.晚餐6點(diǎn)半到8點(diǎn)半。15、Hereisthebill.Pleasesignit.這是您的帳單,請(qǐng)簽字。酒店銷售的不僅僅是客房,還有飲食,更重要的是效勞。所以熟練掌握一些常用的銷售英語(yǔ)口語(yǔ),對(duì)于提升酒店的水平有很大的幫助!1、Whatkindofrooms(foods)wouldyouliketohave"您需要什么樣的房間〔吃什么樣的菜〕?2、Hereisabrochureofourhotelandtariff.這是介紹我們飯店的小冊(cè)子和價(jià)目表。3、We'llgiveyoua10%(tenpercent)discount.我們給您九折優(yōu)惠。4、We'lloffertourguidesplimentarybreakfasts.我們給陪同提供免費(fèi)早餐。5、Weacceptyourterms.我們承受您的條件。6、MayIintroducemyself"讓我介紹我自己。7、MayIpresentyoualittersouvenir"請(qǐng)承受我們的一點(diǎn)小紀(jì)念品。8、Let'sdrinktoourfriendship!為我們的友誼干杯!9、Letmeproposeatoasttothehealthofourguests!建議為在座客人的安康干杯!10、Cheers!(Bottoms!)干杯!11、HowdoyoulikeChinesefood"您喜歡中國(guó)菜嗎?12、Whatdoyouthinkofourservice"您對(duì)我們的效勞有什么意見?eceivingGuestsattheAirport機(jī)場(chǎng)接待客人常用英語(yǔ)口語(yǔ)對(duì)話Guest(G):E*cuseme,areyoutheFortuneHotelairportrep."AirportRepresentative(AR):Yes,Mr..."G:ImRobertHiltonfromtheAmericanAndrewRiceOriginFoundation.AR:MynameisSuHui,Imheretomeetyou.WeletoShanghai!G:Gladtomeetyou.AR:Thepleasureismine.IsthisyourfirstvisittoChina,Mr.Hilton"G:Yes.Itsmyveryfirst.Imlookingforwardtoseeingyourbeautifulcountry.AR:Ihopeyouwillhaveapleasantstayhere.G:Thankyou.ImsureIwill.AR:Isthisallyourbaggage"G:Yes,itsallhere.AR:Wehaveacarovertheretotakeyoutoourhotel.G:Thatsfine.AR:Letmehelpyouwiththatsuitcase.Shallwego"G:Yes,thankyouforallyourtrouble.AR:Notroubleatall.Thisway,please.酒店英語(yǔ)歡送問(wèn)候用語(yǔ)1、Goodmorning(afternoon,evening),sir(madam)早上〔下午、晚上〕好,先生〔夫人〕。2、Howdoyoudo"您好!〔初次見面〕Gladtomeetyou.很快樂(lè)見到您。3、Howareyou"您好嗎?Fine,thanks.Andyou"很好,。您好嗎?4、Weletoourhotel(restaurant,shop).歡送到我們賓館〔餐廳、商店〕來(lái)。5、Wishyouamostpleasantstayinourhotel.愿您在我們賓館過(guò)得愉快。6、Ihopeyouwillenjoyyourstaywithus.希望您在我們賓館過(guò)得愉快。〔客人剛?cè)氲陼r(shí)〕Ihopeyouareenjoyingyourstaywithus.希望您在我們賓館過(guò)得愉快?!部腿嗽陲埖甓毫羝陂g〕Ihopeyouhaveenjoyedyourstaywithus.希望您在我們賓館過(guò)得愉快?!部腿穗x店時(shí)〕7、Haveagoodtime!祝您過(guò)得愉快!8、***hotel,frontdesk.CanIhelpyou"***飯店,前廳。您找誰(shuí)?9、Sorry,I'vedialedthewrongnumber.對(duì)不起,我撥錯(cuò)號(hào)了。10、MayIspeaktoyourgeneralmanager"能和你們總經(jīng)理說(shuō)話嗎?Speaking.我就是。11、Sorry,heisnotinatthemoment.對(duì)不起,他現(xiàn)在不在。Wouldyouliketoleaveamessage"您要留口信嗎?12、Pardon.對(duì)不起,請(qǐng)?jiān)僬f(shuō)一遍,好嗎?Ibegyourpardon.對(duì)不起,請(qǐng)?jiān)僬f(shuō)一遍,好嗎?酒店簡(jiǎn)單英語(yǔ)口語(yǔ)當(dāng)客人向你說(shuō)明什么的時(shí)候,得體的答復(fù)也很重要。下面是一些酒店效勞中常用的答復(fù)用語(yǔ)。1.一般性的答復(fù)Isee,sir.我明白了,先生。Certainly,sir.好的,先生。2.請(qǐng)對(duì)方再等一會(huì)兒Justamoment,please.請(qǐng)稍等。Thankyouforwaiting.您久等了,先生。Iamverysorrytohavekeptyouwaiting.很抱歉讓您久等了。Couldyouwaitalittlelonger,please"請(qǐng)您稍候好嗎?3.要麻煩客人或是拒絕客人的要求時(shí)拒絕客人時(shí),不要一口回絕說(shuō)"No.",要委婉一些。IamafraidIcan’tdothat.不好意思,我恐怕沒(méi)方法那樣做。E*cuseme,sir.Pleaseletmepass.不好意思,先生,麻煩讓我過(guò)一下。4.抱歉如果是自己的錯(cuò)就說(shuō)"Iamsorry."如果是公司的錯(cuò),就說(shuō):"Wearesorry.".Iamverysorryforthedelay.很抱歉延誤了時(shí)間。Iamverysorryfortheinconvenience.很抱歉造成您的不便。Iwouldliketoapologizeforthemistake.為這個(gè)錯(cuò)誤我深致歉意。5.客人對(duì)自己說(shuō)"Thankyou."時(shí)答復(fù)Youarewele.不客氣。Thankyou,sir.您,先生。Thankyouverymuch.非常感您。6.交給客人*些東西時(shí),可以說(shuō)Hereyouare.您要的東西在這里。Hereisyourroomkey.這是您的房間鑰匙。Hereitis.這是您的東西。UsefulE*pressions1、Wouldyouliketocheckout"2、Sorrytohavekeptyouwaiting,Thisisyourbillplease.3、CanIhaveyournameandroomnumberplease"4、Whatkindofcreditcardshaveyougod"5、Asahotelpolicy,Weacceptthefollowingcriedcards.6、Doyouneedreceiptorbill"7、Justamomentplease.I’llwriteoutreceiptforyou.8、I’llsendabellmenuptogetyourluggage.9、Howwouldyouliketopayincashorbycreditcard"10、Thisisyourbill,pleasecheckitandsignhere.11、Hereisyourchangeandreceipt.12、MayIhaveaprintofyourcard,please"13、Didyoutakeanythingfromthemini-barthismorning"14、Haveyouusedanyhotelservicessincebreakfast"15、Today’se*changerateis8.19yuanRMBforoneusdoller.16、Whatkindofcurrencydoyouwanttochange.17、Howmuchwouldyouliketochange.18、Theratesofe*changeareontheboardthere.19、Therateofyourroom,willbepaidbyyourhost.20、Verysorry,Ashotelpolicy,Ifyouwanttoe*tendyourstayinourhotel,you’llhavepayhalfoftheratemoreifyoucheckoutafter12:00,Andifyouleaveafter6:00pm,you’llhavetopaythefulldayrate.ConversationACashier:Goodmorning.sir.MayIhelpyou"Guest:MynameisMrBellandIwasinroom1111.I’dliketocheckout.CanIhavemybillnow"C:Certainly.MrBell,pleasewaitamoment……Thankyou.Didyouhavebreakfastthismorningatthehotelorhaveyouusedanyhotelservicessincebreakfast"G:Yes,butIpaidcashforisalsoIhaven’tusedanyservices.C:Fine.Thetotalincludingsevicechargefortwodaysis844yuan.Pleasecheckit.G:OK.C:Thankyou,sir.Wouldyouliketopayincashorbycreditcard"G:Creditcard.Hereyouare!C:Thankyou.Couldyousignhere,please"G:Fine.C:Thankyouforyouring.Pleasedropinagain.Good-bye.BCashier:Goodmorning.MayIhelpyou"Guest:I’mMrpetersinroom806.I’mcheckingouttoday.Butmyflightdoesn’tleaveatuntil4:30p.mandIdon’twanttowaitaroundattheairportallday.CouldIkeeptheroomthisafternoon"C:Certainly,butasthehotelpolicy.Thecheckouttimeis12:00atnoon.You’llhavetopayhalfoftheratemore.Ifyouleaveafter12:00.G:Nevermind,then.CanIjustleavemyluggagesomewhereuntil4:00p.m"C:Certainly,sir.Ifyouspeaktothebellman,he’lltakecareofit.G:Thankyou.C:It’smypleasure.賓館洗衣效勞英語(yǔ)口語(yǔ)對(duì)話114.E*cuseme.Haveyouanylaundry"對(duì)不起,請(qǐng)問(wèn)有沒(méi)有要洗的衣服?115.Thelaundrymanisheretocollectit.洗衣房效勞員來(lái)這兒收要洗的衣服了。116.Ifyouhaveany,pleasejustleaveitinthelaundrybagbehindthebathroomdoor.如果您有衣服要洗,請(qǐng)放在浴室門后的洗衣袋里。117.Pleasetellusornotifyinthelistwhetheryouneedyourclothesironed,washed,dry-cleanedormendedandalsowhattimeyouwanttogetthemback.請(qǐng)告訴我們或在洗衣單上寫明您的衣服是否需要熨燙,水洗,干洗或補(bǔ)綴,還要寫明何時(shí)需要取衣服。118.Whatifthereisanylaundrydamage"如果你們洗衣時(shí)損壞了衣服怎么辦?119.Insuchacase,thehotelshouldcertainlypayforit.如果是這樣,飯店當(dāng)然應(yīng)該賠償。120.Couldyousendsomeoneupformylaundry,please"請(qǐng)問(wèn),你們能派人來(lái)收要洗的衣服嗎?121.Avaletwillbeupinafewminutes.洗熨工馬上就到。122.Willthecolorruninthewash"洗衣時(shí)會(huì)掉色嗎?123.We'lldry-cleanthedress.我們將干洗這條裙子。124.We'llstitchitbeforewashing.我們會(huì)在洗之前把襯里縫好。125.WhencanIhavemylaundryback"我何時(shí)能取回洗的衣服呢?126.Butwouldyoulikee*pressserviceorsame-day"不過(guò),您是要快洗效勞還是當(dāng)日???127.I'dlikethissweatertobewashedbyhandincoldwater.這件毛衣要用冷水手洗。賓館客房效勞英語(yǔ)口語(yǔ)對(duì)話99.Housekeeping.MayIein"我是客房的,可以進(jìn)來(lái)嗎?100.Whenwouldyoulikemetodoyourroom,sir"您要我什么時(shí)間來(lái)給你清掃房間呢,先生?101.Youcandoitnowifyoulike.如果您愿意,衷誥涂梢源蟶ā"/P>102.Iwouldlikeyoutogoandgetmeaflaskofhotwater.我想請(qǐng)你給我拿一瓶開水來(lái)。103.I'msorrythatyourflaskisempty.很抱歉您的水壺空了。104.MayIdotheturn-downserviceforyounow"現(xiàn)在可以為您收拾房間了嗎?105.Oh,thankyou.Butyousee,wearehavingsomefriendsover.噢,,但你知道我們邀請(qǐng)了一些朋友過(guò)來(lái)聚聚。106.Couldyouebackinthreehours"你能不能過(guò)3小時(shí)再來(lái)整理?107.Certainly,madam.I'lllettheovernightstaffknow.當(dāng)然可以,女士。我會(huì)轉(zhuǎn)告夜班效勞員。108.Wouldyoutidyupabitinthebathroom?請(qǐng)整理一下浴室好嗎?109.I'vejusttakenabathanditisquiteamessnow.我剛洗了澡,那兒亂糟糟的。110.Besides,pleasebringusabottleofjustboiledwater.此外,請(qǐng)給我們帶瓶剛燒開的水來(lái)。111.It'sgrowingdark.Wouldyoulikemetodrawthecurtainsforyou"天黑下來(lái)了,要不要我拉上窗簾?112.IsthereanythingIcandoforyou"您還有什么事要我做嗎?113.I'malwaysatyourservice.樂(lè)意效勞。語(yǔ)口語(yǔ)有關(guān)酒店前廳接待常用的27句英語(yǔ)口語(yǔ)!1.I'dliketobookadoubleroomforTuesdayne*tweek.下周二我想訂一個(gè)雙人房間。2.What'sthepricedifference??jī)煞N房間的價(jià)格有什么不同?3.Adoubleroomwithafrontviewis140dollarspernight,onewitharearviewis115dollarspernight.一間雙人房面的每晚140美元,背陰面的每晚115美元。4.IthinkI'lltaketheonewithafrontviewthen.我想我還是要陽(yáng)面的吧。5.Howlongwillyoubestaying?您打算住多久?6.We'llbeleavingSundaymorning.我們將在星期天上午離開。7.Andwelookforwardtoseeingyoune*tTuesday.我們盼望下周二見到您。8.I'dliketobookasingleroomwithbathfromtheafter-noonofOctober4tothemorningofOctober10.我想訂一個(gè)帶洗澡間的單人房間,10月4日下午到10月10日上午用。9.Wedohaveasingleroomavailableforthosedates.我們確實(shí)有一個(gè)單間,在這段時(shí)間可以用。10.Whatistherate,please?請(qǐng)問(wèn)房費(fèi)多少?11.Thecurrentrateis$50pernight.現(xiàn)行房費(fèi)是50美元一天。12.Whatservicesewiththat?這個(gè)價(jià)格包括哪些效勞工程呢?13.Thatsoundsnotbadatall.I'lltakeit.聽起來(lái)還不錯(cuò)。這個(gè)房間我要了。14.Bytheway,I'dlikeaquietroomawayfromthestreetiftheispossible.順便說(shuō)一下,如有可能我想要一個(gè)不臨街的安靜房間。15.Weletoourhotel.歡送光臨。16.Soyouhavegotaltogetherfourpiecesofbaggage?您一共帶了4件行,是不是?17.Letmehaveacheckagain.讓我再看一下。18.TheReceptionDeskisstraightahead.接待處就在前面。19.Afteryou,please.你先請(qǐng)。20.E*cuseme,wherecanIbuysomecigarettes?勞駕。我到哪兒可買到香煙?21.Thereisashoponthegroundfloor.一樓有個(gè)商店。22.ItsellsbothChineseandforeigncigarettes.在那兒可買到中國(guó)香煙和外國(guó)香煙。23.CanIalsogetsomesouvenirsthere?也可以買到紀(jì)念品嗎?24.Thereisacountersellingallkindsofsouvenirs.有個(gè)柜臺(tái)出售各種各樣的紀(jì)念品。25.E*cuseme,whereistherestaurant?勞駕,請(qǐng)問(wèn)飯廳在哪兒?26.WehaveChineserestaurantandawestern-stylerestaurant.Whichonedoyouprefer?我們有中餐廳和西餐廳,你愿意去哪個(gè)?27.I'dliketotrysomeChinesefoodtoday.今天我想嘗嘗中國(guó)菜。酒店前廳英語(yǔ)〔一〕Weletoourhotel.歡送光臨。CanIhelpyou"我能幫您忙嗎?Whatkindofroomwouldyoulike,sir"先生,您要什么樣的房間?Pleasewaitamoment.Ihavetocheckifthereisaroomavailable.請(qǐng)稍等,我查一下有沒(méi)有空房。酒店前廳英語(yǔ)〔二〕Enjoyyourstaywithus.希望您在我們這里住的愉快。MayIknowyournameandyourroomnumber,please"我可以知道您的名字和房間嗎?E*cuseme,sir,couldyouspellyourname"請(qǐng)問(wèn)您的名字如何拼寫?Here’syourroomkey.這是您的房間鑰匙。酒店前廳英語(yǔ)〔三〕I’msorrytokeepyouwaiting,sir.WhatcanIdoforyou"先生,對(duì)不起,讓您久等了。我能為您做點(diǎn)什么嗎?Pleasewaityourturn.請(qǐng)排隊(duì)等候。MayIknownyourname,please"請(qǐng)問(wèn)尊姓大名?〔不認(rèn)識(shí)客人時(shí)用〕I’msorry,sir.Ourhotelroomsareallbookedatthismoment.Wehavenovacancy.對(duì)不起,先生。我們已經(jīng)客滿,沒(méi)有空房間。-(Knockingatthedoor.)-(敲門。)-MayIein"-我可以進(jìn)來(lái)嗎"-ein,please.-請(qǐng)進(jìn)。-Pleasedon'tein.-請(qǐng)不要進(jìn)來(lái)。-Justamoment(aminute),please.-請(qǐng)稍等一下。-I'msorrytodisturbyou.MayIcleantheroom,sir"-對(duì)不起打攪你了,我來(lái)清掃一下房間好嗎"-Allright.ein,please.-好的,請(qǐng)進(jìn)來(lái)。-PleasecleanitwhenIamout.-我馬上要出去,請(qǐng)等一會(huì)兒清掃。-MayIchangethewaterofthethermosnow"-我現(xiàn)在可以換水嗎"-Yes,please.-請(qǐng)換吧。-Someofmyfriendswilleandseemethisafternoon.Willyoupleasegivemesomemorehotbottlesandteacups"-下午我有幾位朋友來(lái)訪,請(qǐng)給加些熱水瓶和茶杯。-Well,we'llsendteaintotheroomwhenthevisitorse.-好,客人來(lái)訪我們會(huì)端茶進(jìn)來(lái)的。-Bytheway,isthereanymailforme"-順便一下,有我的嗎"-No.Ifthereis,I'llgiveittoyouintime.-沒(méi)有。如果有的話,我會(huì)及時(shí)給你送來(lái)的。-Whydidyoueinwithoutmypermission"-你為什么沒(méi)經(jīng)我允許就進(jìn)來(lái)了"-It'smynegligence.Ibegyourpardon.-我疏忽了,請(qǐng)你原諒。-Ieandmakethebed.Sha

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