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Ch06第6章PhysicalDistribution
第1課
I.Formphrases
實物配送實物履行
PhysicaldistributionPhysicalfulfillment
訂單處理客戶要求
OrderprocessCustomerrequirements
集約式分銷選擇性分銷
intensivedistributionselectivedistribution
獨家分銷零售價
exclusivedistributionretailprice
ILFillintheblanksandputthesentencesintoChinese
1.Theoverallprocessofgainingandmaintainingcustomerscanbebroadlydividedinto
transaction-crealionandphysical-fulfillmentactivities.
獲得客戶和保持客戶的整個過程大致可以分為交易的產(chǎn)生和實物履行活動。
2.Theyareordertransmission,orderprocassing,orderselection,orderiranspoilation,and
customerdelivery.
它們是訂單傳送,訂單處理,訂單貨揀選,訂單貨運輸和送貨至客戶。
3.Often,thismeansthatmarketingandsaleswouldliketomaintainabroadproductlinewith
highinventoryregardlessofeachproduct'sactualprofitpotential.
通常,這是指市場和銷售(部門)希望保持高庫存的寬的產(chǎn)品線而不考慮每一產(chǎn)品的實際
的潛在利潤。
4.Theveryfactthatphysicaldistributiondealswithcustomerrequirementsmeansthatrelated
operationswillbemoreerraticthancharacteristicofmanufacturingsupportandprocurement
performancecycles.
實物配送需滿足客戶需求的這一事實意味著有關(guān)的運作比生產(chǎn)支持的特征和完成采購
周期更具有可變性。
5.physicaldisiribulionperformancecyclesshouldbedesignedtobeasflexibleandresponsive
aspossible.
實物配送的履行周期應(yīng)該盡可能地設(shè)計得富有柔性和具有好的響應(yīng)性。.
6.Theproduceralsomayrestrictthenumberofretailoutletsiftheproductrequiresspecialized
servicingorsalessupport.
如果產(chǎn)品需要特殊的服務(wù)或銷售支持,廠商也限制零售輸出口手的數(shù)量。
III.Pleasecompletethefollowingtabletogetyourselffamiliarwiththeinformationontypes
ofdistribution:
TypeofAppropriatecustomersAppropriateproducts
distribution(合適的顧客)(合適的產(chǎn)品)
IntensivedistributionRetailers,wholesalers1.chewinggum,candybar,soft
drinks,bread,film,andcigarettes;
2.pencils,paperclips,transparent
tape,filefolders,typingpaper,
screws,andnails
selectivedistributionwholesalersorretailers,theclothing,appliances,televisions,
manufacturersstereoequipment,homefurnishings,
andsportsequipment
exclusivedistributionsingleoutletwithanexclusivespecialtyautomobiles,somemajor
franchise,themanufacturersappliances,certainbrandoffurniture,
andlinesofclothingthatenjoyahigh
degreeofbrandloyalty
IV.Listentotheinterview,andanswerthefollowingquestionsandcompletethesentences
Darden'sSupplyChain
Thesupplychainplaysacriticalroleinthesuccessofmodernorganizations
today.Inthecompetitivearoundrestaurants,theattentionpaytomanagementof
supplychaindetailscantoalargedegreewinthedifferentsbetweencustomerraves
andshuttle-offdoors.
Darden\restaurantsownapopularbrandssuchasolivegardenandredlobster,is
wellfaithedinthisfact.Astheworld'slargestpubliclytradedcasualdining
restaurantscompanybasedonmarketshareandcompanyownrestaurantrevenues,it
servesmorethan300millionmealsannuallyinover1450locationsacrosstheUSand
Canda.ThetwoflagshipbrandseachgeneratessalesintheUS$2.4billionrangeeach
year.HowdoesthemanagementteamofDardenrestaurantsdoit,bydevelopingand
managingmultiplesupplychains.Infact,thecompanysuccessfullymanages4
distinctlydifferentsupplychains.
JimLawrence,SeniorVicePresident,suppliermanagementpurchasing,is
responsibleformanagementandoperation.
1)Centraldistributionforsmallware.Oursmallwarewarehouseisreallyaboutnine
foodproducts,soplateware,glasswareandflatware.Plentyofmaterialsarealso
housesofsmallwaresfacility,andwearehearofOrland,Floridasothatwecan
supportallaroundtherestaurants.Overtimewecomingtotheconclusionthatwe
provideagreatlogisticsserviceandweareveryeffctivetoourcustomer
respectivetosupporttherestaurants.Andabout45peoplearesupportingthe
businessandenvironments.
2)Independentsupplychain,wecalledregionalsupplychains.Sometimesmore
localized,sowehavetherestaurantsrequirementsbydiaryproductsfromlocal
diaries,andwehaveproducebakeryhouses,someoneismoreregionalizedand
localizedinthenature.Inthosesupplychains,Ilookitmoreextensiveintermsof
complexity,touchpoints,thenumberofsupplys,thedistributorsweworkwith,but
wehavethesameexpectionsontheregionalsideofbusinessandwehadour
nationaldistributionprograms.
3)Dardendirectdistributionisanewandinessiveway,andwehavelastfbracouple
ofyearswhichreallyemploys3PLmodelforourrestaurants.Soweareworking
withtraditionalfoodservicestrategiesandnon-traditonway.Soweownand
immensionsomeofinventorypositions,allthoseexpertsandfoodservice
distributionmanagerholdwarehouseandtransportation.Sothewaywecan
protectoursupplychainishavethecomponents,themostimportanttousis
tightlycontrolandselfcontrolwhileallthoseexpertstomanagethispiece—
causeconfidences.
4)Seafoodwarehousingnetwork,whichprovidesupporttodistributionandnetwork,
sotheanotherwayofdistributionneedanypointtime,wehaveUS$150million
ormoreseafoodinthewarehousesandallowtoprotectourselffromsomeofthe
volatilityandcursewiththeharvestofseafood,andalsoallowreallybecome
efficientanddistribution,andweareproudofnetworks.
ThesupplychainstrategyisimportantbyDardenaresupportedbyothercritical
components.Eachthesupplychainshaveneedstominimizecostwhatmindour
service.Sooursecretprimaryfacilitylookitclosetotheportlocations.Sowe
decreasetransportationcostthatwemoveinlandgobackouttothedistributionpoint,
soweproperslylocateprimaryfacilitiesinthelargeportlocationssuchasLA,
Jackconville,andnewportVirginia.OurdistributionnetworkareDCthatsupportour
fooddeliverys,reallyIhave-inclaim,inmanycaseswehavetobeabletosupport
existingnetworks.Thesupplier,distributorlikeMBM...,whatwehaveoursuppliers
andrealizethewarehouse,butanothercasewearetryingtobuildofgrounddevelop
fromnetwork,wedefendingtheexistingmodelingthataresupplierbasedor
restaurantslocated,sowelookitalltheefficiencywecanobtain,booktheinbound
sideandoutboundsideoftherestaurantsandderivethecostdown,reallydid,and
shouldwehavetheservicesupportedinthehighlevel,becauseweknowthefurther
wayfbrourrestaurantbasedweare,ourservicebecomemoredifficult,provide
balancingbetweentheserviceandcost.
Whenthecompanyismorelagerstarving,it'snotdifficulttofindsupplieris
interestedinpartnering,thechallengesarefindingthebestmatchforthelongterm.
Sowearelivingwiththevaluesandlegislationoursuppliersandworkinginvery
clevertivepartnerlikeapproaching,Ithinkthatthosesupplierpartiallybuildday-in
andday-outwithwhatwedo,sowetobalanceandensurethewin-winenvironment
forthesuppliercommunity,andmanytimeswearetoldoursupplierisstrictlythatwe
makeabetterbusinessbecausewehavehighexpectations.Wealwayschallenges
ourselvesandoursupplieranddistributors,takevisibleperformaceandthinkit
basically.Sowedohavealotofopportunitiestostickandgoalongwithourrelyships.
Weworkwithalltypesofsuppliers,weworkwithsmallpartsuppliers,otherwaythe
multi-nationalcompanies.Butwealwaystreatthosesupplierswiththesame
respectingcaringandunderstandtheirvaryneedsandinthedaythesupportneedour
restaurantcorrespond,tryingtofindthatbalancebetweensupplierneedandcustomer
need.
PartII
I.Formphrases
配送中心物流結(jié)點
DistributioncenterLogisticslink
總裝(配)成批地
FinalassemblyInbound
銷售時點信息系統(tǒng)有效顧客反應(yīng)
PointofsalesinformationsystemEfficientconsumerresponse
需求鏈外部顧客
Demandchainexternalcustomer
增值活動接受訂單
Value-addedactivitiestakeorders
公共收入年度收入
Publicrevenuesannualrevenue
ILFillintheblanksandputthesentencesintoChinese
1.Distributioncenterisalogisticslinktofulfillphysicaldistributionasitsmainfunction.
配送中心是物流節(jié)點,其主要功能是實現(xiàn)實物配送。
2.Practically,it'sashort-termstoragecenterlocatedclosetoamajortofacilitatetherapid
processingofordersandshipmentofgoodstocustomers.
事實上,這是一種位于主要儲存中心附近的短期儲存中心,以實現(xiàn)快速處理訂單和送貨
給客戶。
3.DCsfocusonmaximizingtheprofitimpactoffulfillingcustomer(externalcustomer)delivery
requirement.
配送中心以完成客戶(外部客戶)送貨要示,最大程度地促進(jìn)利潤的最大化。
4.Theyclaimthatefficientconsumerresponse(ECR)andJustInTime(JIT)incombination
withpointofsales(POS)datawillfullysynchronizethecompany'sdemandchain.
他們聲稱有效客戶反應(yīng)(ECR)、準(zhǔn)時制(JIT),結(jié)合銷售時點(POS)信息,將與公司的
需求鏈完全保持同步。
5.Examplesofthechangingroleofwarehousescanbeseeninconsolidationsofshipments,
cross-docking,andvalue-addedprocesses.
倉庫的不斷變化的作用可從其與運輸結(jié)合、直接換裝和增值處理中看出。
III.Pleasewriteaparagraphintroducingtheperformancecycle,activities,data-collecting,
productstoredandthefocusofDC(根據(jù)108頁表格的信息,寫一段落)
PartIII
I.Formphrases
動態(tài)過程增值服務(wù)
dynamicprocessv
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