宴會(huì)服務(wù)的小貼士旅游英語(yǔ)本教學(xué)輔導(dǎo)課件

TipsforBanquetServiceKeyPointsTheOrderofServingFoodTheOrderofServingDrinksTheOrderofRemovingUsedPlatesQuestions

Inwhichordershouldthewaitstaffservetheirguests?Howshouldthewaitstaffservethefoodandbeverageproperly?TipsforBanquetServiceTheserulesincludesettingthetablecorrectly,greetingtheguestspolitely,servingfoodandbeveragesproperly,andclearingthetableskillfully.Herearesomeusefultipsconcerningbanquetservice.Makeagoodpreparationforthetablesetting.Makesureeachplate,fork,knife,spoonandglassiscleanandplaced

properly.Gettoknowabouteachcoursetobeservedinadvance.Greettheguestspolitelywithafriendlysmile.Pronounce(發(fā)音)anddescribethedishwhenservingittotheguest.Remembertobegintheservicealwaysbystartingwiththefemaleguestofhonour(女主賓),thewomanonthehost’sright,ortheguestofhonour

(男主賓),themanonthehostess’sright,andmovearoundcounterclockwise

(逆時(shí)針).thefemale

guestofhonor11hosthostessguestof

honor22433counterclockwise4thefemale

guestofhonor11hosthostessguestof

honor42counterclockwise2334thefemale

guestofhonor11hosthostessguestof

honor22433counterclockwise4PassRemembertoalwaysservefromtheleftsideoftheguestwithyourlefthand.Servethewinefromtherightsideoftheguest,wherethewineglassesareinplace.Pourwinefirstintotheglassofthefemaleguestofhonor,unlessshedoesn’twantto.Thenfilltheothers’glassesbymovingaroundthetablecounterclockwise.Ifonlytheguestofhonorispresent,thenservehimfirstinstead.Fillthered

wineglasshalfway,andthewhitewineglassthree-fourthsfull.Servethewineatacoolroomtemperature.Andchillthewhitewineintherefrigeratoratleasttwohoursbeforethemeal,orchillthewhitewineinawinecooler(冷酒器)fortwenty-fiveminutesinabathoficecubesandicewater.Iftherearemorethaneightortenguests,twoserversareneeded.Onebeginsservingthefemaleguestofhonour;theotherbeginsservingtheguestofhonourattheotherendofthetable.Eachserverendsupservingthehostorhostesslast.Onceacourseisfinished,removeeachusedplatefromtherightsideoftheguestwithyourrighthand.Ifthereisaforkandknifeorspoononeachplate,clampdown(壓住)onthemwithyourrightthumbincasetheyfallofftheplate.Bringinthecleanplatesforthenextcourse,andputdowneachinfrontoftheguestfromtheleftside.Makesureyoulifttheheavytraywithgraceandservefoodonthefeetsteadilyandquickly.Whenit’stimefordessert,clearthetablebyremovingtheentréeorsaladcourseplates

aswellastheknivesandforks.Bringinthedessertplates.Thenaskeachguestifheorshewouldcare

forcoffeeortea.Ifyes,putdownathree-quarter-filledcoffeecupandsaucerwiththecoffeespoon

ontherightsideofthesaucerfromtherightsideofeachguest.

Thenpasstoeachguestthetraycontainingthecream,sugar,andartificialsweetener(人工甜味劑).

Duringtheafter-dinnercoffeehour,wheneveryonehasbeensippingtheircoffee,offeratraybearingabottleofcognac

(白蘭地)andoneortwosweetliqueurs,plusseveralsniftersandsmallliqueurglasses.

Afterawhile,carryatrayoftallglassesoficewaterfirsttothehostsothatheknowswhatisgoingon.

Thenpasstheglassesaroundtheentiregroupincasesomeguestneedsahighball

(摻有冰水的威士忌飲料),amixeddrinkmadeofScotchandicewater

orsodaservedinatallglass.ReflectionTrueorFalse?Beginservingthewomanonthehost’srightorthemanonthehostess’sright,andmovearoundclockwise.FalseReflectionTrueorFalse?Pourwineintoeachglass,movingaroundthetablecounterclockwiseafterfirstfillingthefemaleguestofhonor’sglass.TrueReflectionTrueorFalse?Servethecoffeecupandsaucerfromtheleftsideoftheguest.FalseReflectionTrueorFalse?Servethefoodandwinefromtheleftsideoftheguest,andremovetheusedplatefromtherightside.FalseRe