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1Lead-in2TaskDescription4CaseStudy5PracticalWriting6KnowledgeExpanding3SituationalPractice1Lead-inLead-inⅠThefour-daytravelinShanxiwillpresentyouwitha____________culturaltourofoneofthemostoutstandinghistoricalandculturalcitiesinnorthernChina.The___________tourincludestouristsitesofMountWutaishan,oneofthefourgreat___________mountains,theYungangGrottoes,oneofthethreefamousgrottoesinChina,thePingyao___________City,whichwillcertainly___________youreyesonfolkhousesinnorthernChina.Fromthistour,youwillappreciatethebeautifullandscapeinShanxi.In___________,youwillgettoknowalittleaboutBuddhismanditsculture.Youwillalsoappreciatetheclassicfolkhouses,whichmay___________fromthosesouthoftheYangtzeRiver,and___________MerchantCultureofShanxi,whichexertedagreat___________ontheChinesemodernhistory.Sothefour-daytourwillgiveyouaglimpseofmany___________ofChineseculture.01Listentothepassageandfillinthemissinginformationyouhaveheard.splendidpackageBuddhistAncientfeastadditionvaryunderstandinfluenceaspectsLead-inⅠ02Listentothepassageagain,answerthefollowingquestions.(1)Whatisthepassageabout?(2)Pleaselistthetouristsitesmentionedinthispassage.2TaskDescriptionTaskDescriptionⅡtravelagencytourguide
itinerarycoachGettourists’informationanditinerarydetails
Readthereceptionprogramcarefully,youcangetthefollowinginformation:numberofthetourists,name,gender,anyspecialneeds,thetimeforarrivalanddeparture,pick-uppoint,thetypesoftransportation,itineraryandsightseeingschedule,etc.TaskDescriptionⅡAsatourguide,youbeginyourworkwhenyougetthereceptionprogramfromthetravelagency.Makingtourarrangementsasfollowing:AccommodationItisimportanttobookthehotelwhichmeetsthestandardofthegroup’srequestinadvance.Youshouldknowitwell:thelocationofthehotel,thestandardofthehotel,thetelephonenumberandthefacilities.Inaddition,youshouldmakereservationsintherestaurantsandinformtherestaurantsthecorrecttimeformeals,thenumberofpeoplefordining,thespecialrequirementsforfood,andthewayofpayments.TaskDescriptionⅡBookCoachYoushouldbookthecoachandmeetthecoachdriver,fromwhomyoucanfigureout:thetypeofthecoach,howmanypeopleitcantake,andthenumberandcolorofthecoach.Youshouldalsogettoknowhisdrivingexperience,hisnameandhiscell-phonenumber.Youshouldkeepinconstantcontactwiththedrivertomakesurethatheispunctualandisattheagreeduponparkinglocation.TaskDescriptionⅡMaterialsNeededThetourmaterialsareessential.Asatourguide,thefollowingitemsareneeded:itinerary,IDcard,receivingboard,guidecard,amini-amplifier,aflagofyouragency,etc.Youshouldbedressedappropriatelyandprofessionally.ReviewInterpretationofScenicSpotsItisimportantandnecessaryforatourguidetomakeapreparationforinterpretingthescenicspotstothetouristsandknowhowtointerprettherelevantinformationtothem.Atourguideshouldbeprofessionalandknowledgeable,andcanhelptouriststosolveallkindsofproblemsduringthetrip.TaskDescriptionⅡgender n. 性別accommodation n. 住處,膳宿;預(yù)訂鋪位coach n. 長途汽車,大巴車,長途客車punctual adj. 準(zhǔn)時的,守時的,精確的agreed adj. 通過協(xié)議的,同意的mini-amplifier n. 迷你擴(kuò)音器interpret v. 解釋,說明tourguide 導(dǎo)游travelagency 旅行社itinerary n. 旅行日程,旅程,路線sightseeingschedule 觀光計劃,觀光安排表figureout 明白,知道,弄清楚scenicspot 風(fēng)景區(qū),景點WordsandExpressionsTaskDescriptionⅡ1.Itisimportanttobookthehotelwhichmeetsthestandardofthegroup’srequestinadvance.inadvance指“提前,事先”;it為形式主語,真正的主語是動詞不定式。2.inaddition除此之外3.Youshouldbookthecoachandmeetthecoachdriver,fromwhomyoucanfigureout…fromwhom引導(dǎo)非限制性定語從句。coach指“大巴車,長途客車”。4.…amini-amplifier,aflagofyouragency,etc.迷你擴(kuò)音器,旅行社社旗等等。5.Itisimportantandnecessaryforatourguidetomakeapreparationforinterpretingthescenicspotstothetouristsandknowhowtointerprettherelevantinformationtothem.句中makeapreparationfor指“為……做準(zhǔn)備”;interpret指“講解”;relevantinformation指“相關(guān)信息”。NotesTaskDescriptionⅡ3SituationalPracticeScene:Emmaisatatravelagencywantingtobookatourforhercompany.Bruceisatravelagent.Heisintroducingthedetailsandbookingatourforher.Bruce: Welcome,lady!CanIhelpyou?Emma: Yes.Iwouldliketoreserveatourformycompany.Bruce: OK.MayIhavethenameofyourcompany,please?Emma: BritishInternationalTechnologicalCo.Ltd.Bruce: Then,forhowmanypeople?Emma: 35.Bruce: Whatsortoftourdoyouwanttobook?SituationalPracticeⅢ01Dialogue1BookingaGroupTourEmma: Wearegoingtohavea6-daytourtoYunnanfromApril20toApril27.Bruce: Well,Isee.Ithinkwecanarrangeitforyou.Emma: Howshallwegothereandwhat’stheprice?Bruce: ThedoubleflighttourtoYunnanisRMB3850yuanperperson.Emma: Soundsgood.Whatkindofhotelshallwestayin?Bruce: Theboutiquehotel.Emma: Whatplaceswillwevisitthen?Bruce: Kunming,Dali,Lijiang,andShangri-La.Emma: That’sgood.Pleasebookthisforus.SituationalPracticeⅢ01Dialogue1BookingaGroupTourSituationalPracticeⅢWordsandExpressionsreserve v. 預(yù)約,保留doubleflight 雙飛boutiquehotel 精品酒店Situation:
You,atourguideofCITS,arereceivingacallfromMr.White,aforeigntourist,whowantstobooka10-daytourtoXi’anthroughthetravelagency.Youaregoingtomakeatelephoneconversationwiththepotentialguest,andyourtalkshouldincludeinformationabouttourtype,date,tourmember,tourcost,scenicspots,accommodationandetc.SituationalPracticeⅢSimulationTrainingSituationalPracticeⅢ02Dialogue2ExplainingtheItinerarytoTouristsScene:Kevin,atourguide,isexplainingtheitineraryofthenextdaytourtoDaisy,atourist.Kevin: Goodafternoon,Miss!Daisy: Goodafternoon.Em...,mayIhavealookattheitinerary?Kevin: Yeah.Takealookattheitinerarypreparedforyou.Daisy: OK,let’stalkaboutit.Kevin: We’llvisitTian’anmenSquareandthenmoveontotheForbiddenCityduringthemorning.AndwewillhaveatourtotheSummerPalacewhereourlunchisreserved.Daisy: Thatsoundsverywonderful!SituationalPracticeⅢ02Dialogue2ExplainingtheItinerarytoTouristsKevin: Themorningisabittightbuttheafternoonwillberelaxing.WewillvisittheTempleofHeavenat6:00p.m.we’llhaveaPekingDuckDinnerandthenwe’regoingtoseeBeijingOpera.Daisy: Good.Whattimeshouldwestartout?Kevin: We’dbetterleavethehotelatabout7:00a.m.Don’tforgettobringyourcameraandwearwarmclothes.Itwillbechillytomorrow.Daisy: Thanks.Igotit.tight adj. 緊的,沒空的;密封的;麻煩的;吝嗇的chilly adj. 寒冷的,怕冷的SituationalPracticeⅢWordsandExpressionsSituation:YouareatourguidefromABCTravelAgency.NowyouarehelpingGrace,aforeignteacherwhowantstohaveatwo-daytourinSuzhoutoworkoutanitinerary.TheconversationisbetweenyouandGrace,includingthefamousscenicspots,theexacttimescheduleofthetour,theaccommodationetc.Trytocoverthewell-knownplacesinanefficientway.SimulationTraining4CaseStudyInalargecompanythereisoftenadepartmentwhichisinchargeoftravelarrangementsforthestaff.Inmanycompanies,however,mostofthetravelarrangementsforthebossareusuallymadebythesecretary.Thefollowingfourimportantstepscanensureplanningatripforthebossgoessmoothly.Step1:ThePre-TripDiscussionItisimportanttoknowhowmanypeoplearegoingonthetripanditisnecessarytocheckifthereisanyspecialneed,e.g.medicalrequirements.Knowingyourboss’preferencesmightgiveyouaninsightintohisoverallworkpersonalityandprocedures.ReadingⅣ
TravelArrangementsStep2:BookingTickets/FlightsFirst,therearefourmainmethodsoftravel:byairplane,bytrain,byshipandbybus.Themethodchosenusuallydependsoncompanypolicy,timeschedule,budget,distance,andthepurposeofthetrip.Thenitisimportanttoknowtheexactdates,includingtheleavingandreturningdates.Anymistakescanbecostlyfortheorganization.Step3:ArrangingHotelandTransportationArrangetransportationforyourbosstoandfromtheairport,thehotel,theconference,oranyotherplacesheneedstogo.Thechoosingofthetransportationmethoddependsonwhatyourbossrequests,andthiscanvarygreatly.Belowaresomeofthechoices:taxi,cab,rentingacaretc.
TravelArrangementsReadingⅣStep4:GoovertheDetailswithYourBossBesurealldetailsareprintedintheitinerarysothatitiseasyforyourbosstoreadandtakeitalongonthetrip.Theyinclude:Airline:Carrier,terminal,gate,seatnumber,etc.Transportation:Anyusefulnumbers,names,companies,etc.Hotel:Name,address,telephonenumber,etc.Ifthebosstravelsabroad,thesecretaryshouldalsoaskthetravelagencyaboutthecertificatesrequired,suchaspassport,visa,healthandpolicecertificatesandhowtoobtainthem.Whennecessary,thesecretaryshouldalsoarrangethehealthandbaggageinsuranceforthebossandhelptocollectthetraveler’schecks.
TravelArrangementsReadingⅣstaff n. 全體職員requirement n. 要求,需求preference n. 偏愛personality n. 個性procedure n. 程序,步驟policy n. 政策,策略budget n. 預(yù)算
WordsandExpressionsReadingⅣconference n. 會議vary v. 變化itinerary n. 行程單terminal n. 終點站certificate n. 證明passport n. 護(hù)照insurance n. 保險traveler’scheck 旅行支票(1)Whatarethemainstepsifyouwanttomakeatourforthebossinacompany?
Answerthefollowingquestionsbasedonthetext.1Post-readingActivitiesⅣStep1:Thepre-tripdiscussionStep2:Bookingtickets/flightsStep3:ArranginghotelandtransportationStep4:Gooverthedetailswiththeboss(2)Whatdoesthefirststepmainlytalkabout?
Answerthefollowingquestionsbasedonthetext.1Post-readingActivitiesⅣ(4)Whatdoesanitineraryusuallyinclude?(3)Whatshouldyoupaymoreattentiontoinstep2?Itmainlytalksaboutthediscussionbeforeatrip.Ishouldpaymoreattentiontotheexactdates,includingtheleavingandreturningdates.Itincludes:airline,transportationandhotel.(5)Whatshouldyoudoifthebosstravelsabroad?
Answerthefollowingquestionsbasedonthetext.1Post-readingActivitiesⅣIfthebosstravelsabroad,Ishouldalsoaskthetravelagencyaboutthecertificatesrequired,suchaspassport,visa,healthandpolicecertificatesandhowtoobtainthem.Whennecessary,Ishouldalsoarrangethehealthandbaggageinsuranceforthebossandhelptocollectthetraveler’schecks.(1)Therearethreestepsasecretaryshouldfollowifhe/shewantstoplanasmoothtripfortheboss.(2)Inalargecompany,thereisadepartmentwhichisinchargeoftravelarrangementsforthestaff.(3)Usually,thetravelarrangementsforthebossinthecompanyaremadebyacertaindepartment.(4)Thechoosingofthetransportationmethoddependsonwhatyourbossrequired.(5)Youshouldmakesurethatalldetailsareprintedintheitinerarysothatitiseasyforyourbosstoreadandtakeitalongonthetrip.
DecidewhichoneisTrue(T)andwhichoneisFalse(F)accordingtothetext.2Post-readingActivitiesⅣFTFTT(1)departuretime (2)sightseeing (3)constantly (4)localguide (5)on-peakseason
(6)boutiquehotel (7)chilly (8)knowledgeable (9)solve
(10)packagetour (11)location (12)receptionprogram (13)professional (14)punctual (15)keepintouchwith (16)scenicspots (17)appropriately (18)figureout (19)tourleader (20)FIT(FamilyandIndividualTourist)
Readthefollowingtermsandmatcheachwithitsproperdefinition.3Post-readingActivitiesⅣA.守時的B.風(fēng)景點C.全陪D.與……保持聯(lián)系E.接待計劃F.合適的G.散客H.地陪I.精品酒店J.專業(yè)的K.弄明白L.觀光M.有寒意的,陰冷的N.不斷地,持續(xù)地O.解決P.旺季Q.知識面廣的R.地點S.離開時間T.包價旅游SLNHPIMQOTREJADBFKCG(1)It’simportantandnecessaryforatourguidetomakeapreparationforinterpretingthescenicspotstothetouristsandknowhowtointerprettherelevantinformationtothem.TranslatethefollowingEnglishintoChineseandChineseintoEnglish.4Post-readingActivitiesⅣ(1)對于一名導(dǎo)游來說,事先準(zhǔn)備好為游客講解旅游景點、清楚如何傳達(dá)相關(guān)信息是重要且必要的。(2)Thetourguideshouldkeepinconstantcontactwiththecoachdrivertomakesurethatheispunctualandisattheagreeduponparkinglocation.(2)導(dǎo)游應(yīng)該隨時與司機(jī)保持聯(lián)系,以確保他能準(zhǔn)時在之前約定好的停車點等候。(3)Decidewheretotakethetourgroupformealsandhowtoseatthegrouptakingintoconsiderationtheirdifferentneedsandpreferences.TranslatethefollowingEnglishintoChineseandChineseintoEnglish.4Post-readingActivitiesⅣ(3)決定帶團(tuán)去哪用餐以及如何安排座位的同時也應(yīng)該考慮到他們不同的需求和喜好。(4)Atourguideshouldbeprocessionalandknowledgeable,andcanhelptouriststosolveallkindsofproblemsduringthetrip.(4)作為導(dǎo)游應(yīng)該知識廣博應(yīng)變力強(qiáng),能夠幫游客解決旅途中的所有問題。(5)Atourguideshouldbedressedappropriatelyandprofessionally.TranslatethefollowingEnglishintoChineseandChineseintoEnglish.4Post-readingActivitiesⅣ(5)導(dǎo)游著裝應(yīng)該職業(yè)得體。(6)導(dǎo)游是陪同游客從出發(fā)地到達(dá)目的地,并確保行程一切順利的人。(6)Atourguideissomeonewhoaccompanythetouristsfromthedeparturetothedestinationtoensureapleasanttrip.TranslatethefollowingEnglishintoChineseandChineseintoEnglish.4Post-readingActivitiesⅣ(7)領(lǐng)隊的工作是一項高利益而又富有魅力的工作。(7)Thejobofthetourleaderisnotonlywithhighinterestsbutalsoajobofglamour.(8)在旅行團(tuán)到達(dá)之前預(yù)定好符合旅行團(tuán)標(biāo)準(zhǔn)要求的酒店是非常重要的。(8)Itisimportanttobookthehotelwhichmeetsthestandardofthegroup’srequestinadvance.TranslatethefollowingEnglishintoChineseandChineseintoEnglish.4Post-readingActivitiesⅣ(9)導(dǎo)游應(yīng)該始終保持良好的形象才能取信于游客。(9)Thetourguideshouldalwayskeepagoodimagetowintrustfromthetravelers.(10)如有什么變動一定要提前告訴我。(10)Pleasekeepmeinformedaheadoftimeifyoumakeanychanges.Makeapresentationaboutthearrangementsthetourguideshoulddowhenacceptingatourgroup.Oralpresentation.5Post-readingActivitiesⅣ5PracticalWritingDay1:NanchangArriveinNanchangbyflightfromBeijing.Accommodation:GalacticPeaceInternationalHotel(Twin-bedRoom)
Day2:NanchangOnedaytripinNanchang(includingthevisitofTengwangPavilion,BadashanrenMemorialHallandBayiSquare)Accommodation:GalacticPeaceInternationalHotel(Twin-bedRoom)Day3:Nanchang—LushanMountainDeparturefromNanchangtoLushanMountainafterbreakfast.VisitLushanMountain(includingFloralPathPark,BrocadeValley,ThreePreciousTreeandMeiluVilla)SampleⅤ4-DayTourinJiangxiAccommodation:WestLakeHotel(Twin-bedRoom)Day4:LushanMountain—JingdezhenDepartfromLushanMountaintoJingdezhencitybycoach.Aftervisitingtheancientkiln,flytoBeijing.Tips:Allthemealsareincluded.4-DayTourinJiangxiSampleⅤWriteanitineraryabout4-daytourinBeijing.ThegueststravelfromQingdaoandwillvisittheForbiddenCity,TiananmenSquare,TempleofHeaven,GreatWallandSummerPalace.SimulationTrainingSampleⅤ6KnowledgeExpandingUsually,peoplethinkofatourguideasapersonwholeadstouriststoscenicspotsandhistoricattractionsanddescribesthecultureandhistoryoftheseplacestotheguests.Butthat’snotenough.Asatourguide,youaretotallyresponsibleforyourtouristswhiletheyareinChina.Yourresponsibilitiesincludeinterpreting,communicating,leading,entertainingtouristsetc.Todoyourjobwell,youmustlearnmanyskillswheninteractingwiththetourists.Thebestguidesshouldthinkofthemselvesasplayingthefollowingfourroles.Youmustbeahistorian,ateacher,anentertainerandahost.TheResponsibilitiesofaTourGuideKnowledgeExpandingⅥAsaqualifiedtourguide,youshouldbeahistorianfirst.Youmustknowagreatdealaboutthelocalandnationalhistory,aswellasthecultureandtraditionsofyourcountry.MosttouristscometovisitChinabecauseofitstime-honoredhistory,itsuniqueculture,artsandtraditions.So,youshouldbeabletointroduceChinesehistoryandculturetothemanddescribeChinabothyesterdayandtoday.Atthesametime,moreandmoretouristsareinterestedinmodernChinaandthedailylifeofthemodernChinesepeople.Aknowledgeabletourguidecanhelptouristsunderstandagreatdealaboutyourcountryanditspeople.KnowledgeExpandingⅥTheResponsibilitiesofaTourGuideSecondly,youshouldthinkofyourjobasateacher,whohelpsforeigntouristslearnandun
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