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REPORTDigitalization-challenges&benefitsofthecloudCHAPTER
01OverviewAnnualspendingoncloudITinfrastructureworldwidefrom2013to2026(inbillionU.S.dollars)GlobalcloudITinfrastructurespending2013-202616014012010080133.7110.593.787.771.866.166.86047.435.74020032.226.422.320132014201520162017201820192021*20222023*2024*2026*4Description:In2023,cloudITinfrastructurespendingisexpectedtoreachalmost94billionU.S.dollars.PubliccloudinfrastructurecontinuestoexpandandisalargedriverofITspending.LeadingcompaniesinthemarketincludeDellTechnologies,HPE,Inspur,Lenovo,IBM,andHuawei.ReadmoreNote(s):Worldwide;2013to2023;*ForecastReadmoreSource(s):IDCPublicCloudglobalrevenueforecastfrom2016to2028*(billionU.S.dollars)WorldwidePublicCloudrevenue2016-2028*1,2001,0008001,062967.9876.6785.2690.3595.5600481399.62021400316.12020259.92019217.2172.920172000135.320162018202220232024*2025*2026*2027*2028*5Description:Since2016,theglobalrevenueofPublicCloudserviceshasbeenincreasingrapidly,reachingupto595.5billionU.S.dollarsin2023,overfourtimesitsearliestvalueof135.3billionU.S.dollars.Thefigureisforecastedtocontinuegrowinguntil2028whenitisexpectedtonearlydoubleitscurrentamounttooveronetrillionU.S.dollars.ReadmoreNote(s):Worldwide;ThedataencompassesB2B,B2G,andB2Centerprises.Figuresarebasedonthemoneyspentatmanufacturerpricelevel(excludingVAT).;*ForecastThesourceaddsthefollowinginformation:"Datashownisusingcurrent[...]
ReadmoreSource(s):MarketInsightsLeadingcloudhyperscalerrevenueworldwidefrom1stquarterof2022to2ndquarter2023,byvendor(inbillionU.S.dollars)GlobalcloudhyperscalerrevenueQ12022-Q22023,byvendorMicrosoft(IntelligentCloud)AWSGoogleCloud3025201510523.9922.0822.1421.51
21.3821.3520.820.5420.3319.7418.9818.448.037.327.456.876.285.820Q1'22Q2'22Q3'22Q4'22Q1'23Q2'236Description:Inthesecondquarterof2023,Microsoft'sIntelligentCloudbroughtinrevenueamountingtonearly24billionU.S.dollars,upfromaround19billionU.S.dollarsinthefirstquarterof2022.Microsoft,AmazonWebServices(AWS)rankedsecond,withrevenueofmorethan22billionU.S.dollarsgeneratedinthesecondquarterof2023.GoogleCloudrankedthird,withrevenueamountingtoover8billionU.S.dollarsthatquarter.
ReadmoreNote(s):Worldwide;Q12022toQ22023Source(s):DPLNews;VarioussourcesCloudhyperscalerevenueworldwidein2022,byregion(inbillionU.S.dollars)Globalcloudhyperscalerevenue2022,byregionRevenueinbillionU.S.dollars40
50010203060708090100UnitedStatesChina87.619.516.6RestofEuropeSouthEastAsiaUnitedKingdomEastAsia1310.97.45.6IndiaAustralia/NewZealandLatinAmericaCanada3.42.82.71.1MiddleEast/Africa7Description:In2022,theUnitedStatessaw87.6billiondollarsincloudhyperscalerevenue,thehighestofanyregionworldwide.TheU.S.hascementeditselfasakeymarketincloudtechnology,withNorthernVirginiaservingasanimportanthubforhyperscaledatacenters.China,thesecondlargestmarket,saw19.5billionU.S.dollarsinrevenuefortheyear.ReadmoreNote(s):Worldwide;2022Source(s):Cushman&WakefieldInfrastructureasaservice(IaaS)andplatformasaservice(PaaS)hyperscalerrevenueworldwidefrom2018to2022,byvendor(inbillionU.S.dollars)GlobalIaaSandPaaShyperscalerrevenue2018-2022,byvendorRevenueinbillionU.S.dollars2022*2021402020201950201801020306070809084.762.3AWSAzureAlibabaGCP45.43525.726.354.738.517.410.510.8148.15.23.13.412.68.85.71.88Description:In2021,AmazonWebServces(AWS)isestimatedtohavegeneratedrevenuesofapproximately62.3billionU.S.dollars.AWSremainsaheadoftheotherhyperscalecloudprovidersbothinrevenuesandmarketshare.ManycustomersandpartnersreportthatAWScloudqualityisbetterintermsofoverallsecurityandreliability.Ontheotherhand,doingbusinesswithAzureisrelativelyeasyforcustomersduetoMicrosoft'ssoftwaredominance.ReadmoreNote(s):Worldwide;*forecastThenumbersareestimatedforAlibabafortheyear2021.ReadmoreSource(s):WikibonPubliccloudbusinessprocessasaservice(BPaaS)end-userspendingworldwidefrom2015to2024(inbillionU.S.dollars)Publiccloudbusinessprocessservicesmarketsize2015-202480706072.9266.3461.56555040302010046.145.242.241.739.239.6201520162017201820192020202120222023*2024*9Description:In2024,thebusinessprocessasaservice(BPaaS)marketisestimatedtobeworthapproximately71billionU.S.dollars.BPaaSsolutionsareatypeofbusinessprocessoutsourcingbasedonacloudservicesmodel.Thepricingmodelsareusuallyeithersubscription-basedorconsumption-based.ReadmoreNote(s):Worldwide;2015to2023;*ForecastReadmoreSource(s):GartnerCHAPTER
02InvestmentstrategiesCompanies'topfivecloudinitiativesworldwidein2023Topglobalcloudinitiativestakenbycompanies2023Shareofcompanies0%5%10%15%20%25%30%35%ProvidingasinglepointofentryManagingESGreporting/dashboardsLinkingcloudapplications30%29%29%29%Migratingawayfromin-houseplatformsOutsourcingsecurity28%11Description:Theleadingfivecloudinitiativesreportedbythesurveyedcompaniesareallcitedbyaround30percent,varyingroughlyfromonetotwopercent.Providingasingleentrypointformultiplecloudservicesisthemostpopularinitiative,havingbeenmentionedby30percentofthecompanies.ReadmoreNote(s):Worldwide;2264respondents;Businessandtechnologyleaderswitharevenueofatleast500millionU.S.dollarsSource(s):UnisysOrganizations'plansforcloudinvestmentsin2023and2024Organizations'plansforcloudinvestments2023-202440%37%35%30%25%20%15%10%5%28%20%12%3%1%0%StartingtoinvestIncreaseslightlyIncreasesignificantlyRemainthesameReduceslightlyReducesignificantly12Description:In2023,37percentofthesurveyedtechnology-leadingcompaniesthroughouttheworldreportedplanstosignificantlyincreasetheirinvestmentsincloudcomputing.Inaddition,28percentplantoincreaseitslightly,and20percentplantostartinvestinginit.Onlyapproximately12percentdonotplananychangesininvestment.ReadmoreNote(s):Australia,Germany,NewZealand,UnitedKingdom,UnitedStates;2,264respondents;Businessandtechnologyleaderswitharevenueofatleast500millionU.S.dollars;70percentITdecision-makersanddevelopersand30percentC-suiteexecutivesSource(s):UnisysTopreasonsdrivingcompanies'modernizationoflegacyapplicationsanddataworldwidein2023Topreasonsforglobalcompaniestomodernizetheirlegacyapplicationsanddata2023Shareofrespondents20%0%10%30%40%50%60%58%70%IncreasedsecurityImprovedefficiency54%Costreduction49%BetterintegrationwithothermoderntechnologiesIncreasedagility/flexibility46%41%Adoptionofmoreadvancedtech(e.g.AI)Greaterscalability35%31%EnhancedcustomerexperienceEnhanceduserexperience27%24%Regulatorycompliance19%13Description:Overhalfofthesurveyedcompanieslistincreasingsecurityandimprovingefficiencyasmaindriversforthemodernizationoftheirlegacyapplicationsanddatain2023.Costreduction,betterintegrationwithmoderntechnologiesandincreasedagilityandflexibilityarenotfarbehind,beingmentionedbynearly50percentoftherespondentsaswell.Althoughregulatorycompliancewastheleastpopulardriverinthelist,ithasbeenclaimedasdriverfornearly20percentofthesurveyed[...]
ReadmoreNote(s):Worldwide;May2023;1420respondents;ITdecisionmakersatcompaniesandorganizationsineightsecotrs(Financialservices/insurance,Manufacturing&Logistics,Retail,Hospitality&Travel,Government/Publicsector,Media&Entertainment,Energysector,Healthcare,Pharma,Bio-tech/Lifesciences)Source(s):ColemanInsights;RackspaceOrganization'sperceivedimpactofcloudadoptioninaccessingandmanagingdataworldwidein2023Globalimpactofcloudadoptionondataaccessandmanagementworldwide202345%42%40%35%30%25%20%15%10%5%34%16%5%2%0%SignificantlybetterSlightlybetterHasn'tchangedSlightlyworseSignificantlyworse14Description:Approximately76percentofthesurveyedorganizationsreportedimprovementintheirprocessofaccessingandmanagingdatasincetheadoptionofCloudservices.Lessthan20percenthasnotnoticedanychanges,whileonlyroughlysevenpercentperceivedtheirprocesstohavegottenworsesincethemodernization.ReadmoreNote(s):Worldwide;May2023;1,420respondents;ITdecisionmakersatcompaniesandorganizationsineightsecotrs(Financialservices/insurance,Manufacturing&Logistics,Retail,Hospitality&Travel,Government/Publicsector,Media&Entertainment,Energysector,Healthcare,Pharma,Bio-tech/Lifesciences)Source(s):ColemanInsights;RackspaceCloudtechnologiesreceivingmostinvestmentsbycompaniesworldwidein2023Topcloudtechnologiesinvestedinbycompaniesworldwide202350%44%45%40%35%30%25%20%15%10%5%41%36%32%30%27%21%0%Virtualmachineson
VirtualmachinesonMicroservicesEdgecomputingtechnologyContaineronprivate
Serverlessonprivate
Serverlessonpubliccloud
cloud
cloudpubliccloudprivatecloud15Description:Over40percentofthesurveyedcompaniesreportinvestinginvirtualmachinesonpubliccloudandinvirtualmachinesonprivatecloud.Notfarbehind,microservices,edgecomputingtechnologyandcontaineronprivatecloudwerereportedasfocusofinvestmentsforover30percentofthesurveyedcompanies.ReadmoreNote(s):Worldwide;May2023;1420respondents;ITdecisionmakersatcompaniesandorganizationsineightsecotrs(Financialservices/insurance,Manufacturing&Logistics,Retail,Hospitality&Travel,Government/Publicsector,Media&Entertainment,Energysector,Healthcare,Pharma,Bio-tech/Lifesciences)Source(s):ColemanInsights;RackspaceReasonsforusingamulti-cloudinfrastructure2023Driversformulti-cloudselection202340%35%34%33%33%35%30%25%20%15%10%5%32%30%28%23%23%22%0%16Description:Performanceandflexibilityarereportedtobetheprimaryreasonfordrivingamulti-cloudinfrastructureinorganizations,with35percentofrespondentsreportingthisastrue.Reliabilityisaclosesecondwith34percent.
ReadmoreNote(s):WorldwideSource(s):ESG;GoogleUsageshareofmultiplecloudsamongcompaniesworldwidein2023,byindustryUsageshareofmulticloudworldwide2023,byindustry100%90%89%87%84%80%70%60%50%40%30%20%10%0%76%TotalTelecomindustryFinancialservicesandinsurancesindustrySoftwareindustry17Description:Approximately76percentofthesurveyedindividualsconfirmedtheuseofmultiplecloudsintheircompaniesin2023.Thissharegetshigherwhenlookingintospecificindustries,suchastelecomwith89percentofmulticloudadoptionshare,financialservicesandinsuranceswith87percentandthesoftwareindustrywith84percentofthesurveyedcompanieshavingadoptedmultiplecloudsintheirpractices.ReadmoreNote(s):Worldwide;752respondents;SoftwaredevelopmentandITprofessionalswithresponsibilityforKubernetesatcompanieswith1,000ormoreemployees,coveringawiderangeofroles,industries,regionsandjoblevels.Source(s):DimensionalResearch;VMwareCHAPTER
03ChallengesMostsignificantchallengesfacedbycompanieswhenmovingaprojecttothecloudworldwidein2023Topchallengesinmovingprojectstothecloudworldwide202360%48%50%40%30%20%10%0%43%37%33%29%24%22%20%16%13%9%19Description:NearlyhalfofthesurveyedcompaniesreportedsecurityandcompliancerisksasamajorchallengewhenmovingaprojectintotheCloud.Costoverruns,resistancetochange,andinadequateplanningandexecutionwerealsointhetopofthelist,havingbeenreportedby43,37and33percentofthecompanies,respectively.Anunsuitableworkloadisseenatthebottomofthelist,withonlyninepercentofthecompanieshavingreporteditasachallengeinthemodernizationprocess.
ReadmoreNote(s):Worldwide;May2023;1420respondents;ITdecisionmakersatcompaniesandorganizationsineightsecotrs(Financialservices/insurance,Manufacturing&Logistics,Retail,Hospitality&Travel,Government/Publicsector,Media&Entertainment,Energysector,Healthcare,Pharma,Bio-tech/Lifesciences)Source(s):ColemanInsights;RackspaceMostunforeseenchallengestocompanies'successfulcloudmodernizationin2023Topunforeseenchallengestocloudmodernization202330%28%25%20%15%10%5%21%16%12%9%8%6%0%LimitedresourcesAculturethatisresistanttochangeIntegrationchallenges
Lackofseniorbuy-
Lackofclearroadmap
CommunicationCostin/executivesponsorshipbetweenstakeholders20Description:Approximately28percentofthesurveyedcompaniesreportunexpectedchallengeswiththelimitationofresourcesthroughoutthecloudmodernizationprocessand21percentwithaculturethatisresistanttochange.Challengeswithcommunicationbetweenstakeholdersandcostsarereportedonlybyeightandsixpercentofthecompanies,respectively.ReadmoreNote(s):Worldwide;May2023;1,420respondents;ITdecisionmakersatcompaniesandorganizationsineightsecotrs(Financialservices/insurance,Manufacturing&Logistics,Retail,Hospitality&Travel,Government/Publicsector,Media&Entertainment,Energysector,Healthcare,Pharma,Bio-tech/Lifesciences)Source(s):ColemanInsights;RackspaceLackofcloudoperationskills&expertise'simpactoncompanies'abilitytomeetbusinessgoalsintheUnitedStates2023ImpactofskillshortageincloudoperationsforbusinessesintheU.S.202370%63%60%50%40%30%22%20%15%10%0%Yes,significantlyYes,somewhatNo,notatall21Description:InMarch2023,over85percentofthesurveyedITdecision-makersstatedthatthelackofskillsandexpertiseincloudoperationshasimpactedsomehoworsignificantlytheabilityoftheircompaniestoachievetheirbusinessgoals.
ReadmoreNote(s):UnitedStates;March2023;310respondents;Allparticipantshaddecision-making(budgetand/ortechnologyselection)responsibilityforpubliccloudinfrastructureinvestmentsinanIToperationsorapplicationsroleincompanieswithmorethan500employeesthathadsignifcantlyinvestedinpubliccloudinfrastructure.Source(s):DimensionalResearch;NetAppTopglobalchallengesfacedbycompaniesintheUnitedStatesforrunningcloudoperationsin2023TopchallengesfacedbycompaniesintheU.S.withcloudoperationsworldwide202370%64%60%60%50%40%30%20%10%0%53%43%42%38%32%28%2%SecurityandcomplianceCostmanagementMulti-cloudand/orhybridcloudOperationalefficiencyManagingcontainersand/orLackofcloudoperationsexpertiseandresourcesRedundancy,
Scalingresources
Wedon`thaveresiliency,andbusinessanychallengeswithcloudinfrastructureKubernetes*continuityoperations22Description:Over60percentofthesurveyedITdecision-makersintheUnitedStatesreportedthatsecurityandcompliancealongsidecostmanagementaremajorchallengesincloudoperations.Themulti-cloudandhybridcloudinfrastructurewasalsopointedoutasamainchallengeinthefieldbyoverhalfoftheindividuals.Onlytwopercentoftherespondentsdeniedhavinganychallengewithcloudoperations.ReadmoreNote(s):UnitedStates;March2023;310respondents;Allparticipantshaddecision-making(budgetand/ortechnologyselection)responsibilityforpubliccloudinfrastructureinvestmentsinanIToperationsorapplicationsroleincompanieswith[...]ReadmoreSource(s):DimensionalResearch;NetAppWhatarethebiggestbarriersholdingbackcloudadoptioninyourorganization?Biggestbarrierstocloudadoptioninorganizationsworldwide2020-2023Shareofrespondents2023
2022
202120%20200%10%30%40%50%60%37%37%50%LackofstaffresourcesorexpertiseLegalandregulatorycomplianceDatasecurity,lossandleakagerisksIntegrationwithexistingITenvironmentFearofvendorlock-in39%30%33%32%31%29%31%34%35%27%26%30%29%29%35%24%24%22%22%23%24%25%GeneralsecurityrisksLackofbudget20%19%24%21%22%Lossofcontrol20%23Description:From2020to2023,organizationsmentionedlackofqualifiedstaffasthebiggestchallengetofastercloudadoptionwith37percentofrespondentschoosingitasof2023,althoughthisrepresentedaratherhighdecreasecomparedtothepreviousyear.Otherimportantbarrierstocloudadoptionwerelegalandauthoritycompliance,aswellasdatasecurity,lossandleakagerisks.ReadmoreNote(s):Worldwide;2020to2023;823(2023)/823(2022)/613(2021)/653(2020);cybersecurityprofessionalsSource(s):CybersecurityInsiders;ISC2(ISC2Foundation)CHAPTER
04BenefitsTopreasonsdrivingcompanies'modernizationoflegacyapplicationsanddataworldwidein2023Topreasonsforglobalcompaniestomodernizetheirlegacyapplicationsanddata2023Shareofrespondents20%0%10%30%40%50%60%58%70%IncreasedsecurityImprovedefficiency54%Costreduction49%BetterintegrationwithothermoderntechnologiesIncreasedagility/flexibility46%41%Adoptionofmoreadvancedtech(e.g.AI)Greaterscalability35%31%EnhancedcustomerexperienceEnhanceduserexperience27%24%Regulatorycompliance19%25Description:Overhalfofthesurveyedcompanieslistincreasingsecurityandimprovingefficiencyasmaindriversforthemodernizationoftheirlegacyapplicationsanddatain2023.Costreduction,betterintegrationwithmoderntechnologiesandincreasedagilityandflexibilityarenotfarbehind,beingmentionedbynearly50percentoftherespondentsaswell.Althoughregulatorycompliancewastheleastpopulardriverinthelist,ithasbeenclaimedasdriverfornearly20percentofthesurveyed[...]
ReadmoreNote(s):Worldwide;May2023;1420respondents;ITdecisionmakersatcompaniesandorganizationsineightsecotrs(Financialservices/insurance,Manufacturing&Logistics,Retail,Hospitality&Travel,Government/Publicsector,Media&Entertainment,Energysector,Healthcare,Pharma,Bio-tech/Lifesciences)Source(s):ColemanInsights;RackspaceRevenueincreaseofcompanies'newproductsaccordingtonumberofapplicationsmigratedtothecloudworldwideasof2022Revenuechangeofnewproductsgloballyaccordingtoapplicationsinthecloud202245%41%40%35%31%30%30%25%20%15%10%5%23%0%1to3applications4to9applications10+applicationsAllrespondents26Description:Theorganizationsthatexperiencethehighestincreaseintherevenueofnewproductswerethosewiththelargestportionofapplicationsinthecloud.Thechangepercentagewasapproximately41percentamongthem-higherthantheincreaseamongalloftherespondentsataround31percent.ReadmoreNote(s):Worldwide;2022;600respondents;Organizationsacrossmultipleindustriesthathavehadcloud-hostedSource(s):TheHackettGroupRevenueincreaseofcompanies'newproductsaccordingtoyearssincecloudmigrationasof2022Revenuechangeofnewproductsbasedondurationaftercloudmigration202240%35%34%31%30%26%25%20%15%10%5%0%1to3years4+yearsAllrespondents27Description:TheorganizationsthatexperiencedthehighestincreaseintherevenueofnewproductswerethosewiththemostextendedCloudduration,havingmigratedintotheCloudforfouryearsormore.Thechangepercentagewasapproximately34percent,higherthantheincreaseamongallrespondentsataround31percent.ReadmoreNote(s):Worldwide;2022;600respondents;Organizationsacrossmultipleindustriesthathavehadcloud-hostedSource(s):TheHackettGroupReasonsforusingamulti-cloudinfrastructure2023Driversformulti-cloudselection202340%35%34%33%33%35%30%25%20%15%10%5%32%30%28%23%23%22%0%28Description:Performanceandflexibilityarereportedtobetheprimaryreasonfordrivingamulti-cloudinfrastructureinorganizations,with35percentofrespondentsreportingthisastrue.Reliabilityisaclosesecondwith34percent.
ReadmoreNote(s):WorldwideSource(s):ESG;GoogleTopbenefitachievedbytheUnitedStatescompaniesbyautomatingcloudoperationstasksin2023TopbenefitsnoticedbytheU.S.companiesbyautomatingcloudoperationstasks202370%59%60%50%40%30%20%10%0%49%48%48%45%43%1%SavedtimethroughoperationalefficiencyEnhancedsecurity
Improvedvisbilityand
Improvedapplicationandcompliance
governance
reliabilityOptimizedcosts
Enabledfastertimeto
Wehaven'tachievedmarketandquickerdeploymentsanybenefitsfromautomatingcloudoperationstasks29Description:Roughly60percentofthesurveyedcompaniescitedtime-savingthroughoperationalefficiencyasabenefitofautomatingcloudoperationstasksintheirworkflow,makingitthemostnotableuseoftheprocess.Benefitsrelatedtosecurityandcompliance,governance,reliability,andcostsfollowedclosely,seenbynearlyhalfofthecompanies.Onlyonepercentoftherespondentsdeniedachievinganybenefitwiththeautomation.ReadmoreNote(s):UnitedStates;March2023;310respondents;Allparticipantshaddecision-making(budgetand/ortechnologyselection)responsibilityforpubliccloudinfrastructureinvestmentsinanIToperationsorapplicationsroleincompanieswithmorethan500employeesthathadsignifcantlyinvestedinpubliccloudinfrastructure.Source(s):DimensionalResearch;NetAppCHAPTER
05CloudmaturityShareofcompanies'workloadinthecloudworldwidein2023and2026*Shareofworkloadinthecloudworldwide2023&2026*20232026*60%50%40%30%20%10%0%48%41%41%35%24%11%PubliccloudPrivatecloudNotinthecloud31Description:Theshareofcompaniesmovingtheworkloadintothecloudisexpectedtorisesignificantlyinthenextthreeyears.Thepercentageintheprivatecloudisforecastedtokeepitsdominanceatnearly50percentoftheworkload,followedcloselybythepubliccloudwith41percent.Thepercentageofworkloadsnotinthecloudisexpectedtodroptolessthanhalfofitscurrentvalue,decreasingfromthecurrent24percentto11percentin2026.
ReadmoreNote(s):Worldwide;May2023;1420respondents;ITdecisionmakersatcompaniesandorganizationsineightsecotrs(Financialservices/insurance,Manufacturing&Logistics,Retail,Hospitality&Travel,Government/Publicsector,Media&[...]
ReadmoreSource(s):ColemanInsights;RackspaceMaturitystageofCloudAdoptionincompaniesworldwidein2023Globalcloudadoptionmaturitystageinorganizations2023Shareofcompanies0%5%10%15%20%25%30%35%40%45%50%PlanningInitialAdoptionFullAdoptionPost-Migration32Description:Nearlyhalfofthesurveyedcompaniesclaimedtobeinafulladoptionstage,wherethemajorityofassetsandsolutionsareinthecloud.Theinitialadoptionstagecamesecondwithapproximately22percentoftherespondents,followedbythepost-migrationstagewitharound19percent.Thesmallestsharebelongedtotheinitialadoptionstage,withonly14percentofthecompaniesclaimingtobeinit.ReadmoreNote(s):Worldwide;2264respondents;Businessandtechnologyleaderswitharevenueofatleast500millionU.S.dollars;70percentITdecision-makersanddevelopersand30percentC-suiteexecutivesSource(s):UnisysMarketpenetrationofcloudhostingsoftwareworldwidein2021and2023Globalmarketpenetrationofcloudhostingsoftware2021&202310.97%9.92%10%8%6%4%2%0%5%20212022202333Description:Cloudservicesallowadvisoryfirmstolocateallsoftwareononeremoteplatform.Thisisthenusedtomonitortrafficandprotectdata.Cloudhostingsoftwaresawariseofaboutonepercentagepointinmarketpenetrationin2023.
ReadmoreNote(s):Worldwide;2023;3,309respondentsSource(s):T3TechnologyHubCloudgovernance,risk,andcontrolsmaturityofbusinessesworldwide2023,bycategoryGlobalcloudgovernance,risk,andcontrolsmaturityofbusinesses2023,bycategoryShareofrespondentsCloudpowered0%Othercompanies10%
20%
30%40%33%33%31%50%60%70%80%90%100%82%Dedicatedresourcesforcloudgovernance,riskandcontrols78%78%FormalanddistinctcloudcontrolsDocumentedevaluationofsharedresponsibilitieswithCSPsCloudcontrolsdesignedtooptimizeworkloads87%37%32%36%35%39%Cross-functionalstakeholderagreementoncloudstrategythatinformscloudgovernance,riskandcontrolsframeworkCloudgovernance,risk,andcontrolsframeworkownedbyasinglebusinessfunction78%84%80%79%CommoncontrolsframeworktailoredtoconsidercloudriskandcontrolsPoliciesandprocedurestailoredtocloudriskandcontrols34Description:In2023,cloud-poweredorganizationshadachievedthehighestmaturityoncloudcontrolsdesignedtooptimizeworkloads,with87percentoftherespondentscomparedto37percentorganizationsthataren'tcloud-powered.Ensuringtrustisacrucialaspectofanycloudprojectandshouldbeextendedtoallothertransformationinitiativesinthedigitalworld.ReadmoreNote(s):Worldwide;January2023;838respondentsSource(s):PwCHowwouldyoudescribeyourorganization`scurrentlevelofAIOpsmaturity?MaturitystatusofAIOps2022Shareofrespondents0%
5%10%15%20%25%30%29%35%Exploring:WehaveidentifiedusecasesfortheimplementationofAIOpsActive:We`veimplementedAIOpsasaproofofconcept.Operational:WeleverageAIOpsinProductionandseemeasurablevalueSystemic:AIOpsispervasive;itisrequiringorganizational/operationalchange15%20%6%Transformational:WehaveintegratedAIOpsacrossourprocesses,products,andservices,achievinghumansandAIsynergy4%N/A:AIOpsisnotstrategicforourorganization26%35Description:ThisstatisticprovidesanindicationofthecurrentlevelofuseofArtificialintelligenceforIToperations(AIOps).In2022,29percentofrespondentswereexploringAIOps,whichmeanstheyhadidentifiedcasesforits
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