寧波理工-商務(wù)英語口語

Introduction:product,companyandpersonnelProduct主打產(chǎn)品是筆記本電腦，輕薄，攜帶方便，外形時尚，采用最新技術(shù)，系統(tǒng)運轉(zhuǎn)速度快，內(nèi)存大，顯示畫面優(yōu)越，有強大的娛樂功能Themainproductisalaptop,smallandlight.easytocarry，haveafashionalshape,usingthelatesttechnology,Thesystemrunfast,haveamemory,displayscreenissuperior,hasastrongentertainmentfunctionCompany年輕派科技公司，主打筆記本電腦，同時經(jīng)營平板電腦，智能手機及相關(guān)配件，公司配有強大的研發(fā)團隊，銷售團隊，努力一直成為年輕一代的最佳選擇。Youngtechnologycompanie,Mainproductisalaptop，alsooperatingtabletcomputers,smartphonesandotherrelatedaccessories,thecompanyisequippedwithastrongresearchanddevelopmentteam,andsalesteam,effortstobecomethebestchoicefortheyoungersPersonnel職能：主管公司行政人事部和營業(yè)部主要工作：管理行政主管人員招聘及員工培訓工作。制定員工考評制度，包括工資制定，考勤扣假等制度。負責營業(yè)關(guān)于各景點對接的工作及后勤工作。Position：directorName:施秀芳Functions:InchargeofcompanypersonneldepartmentandsalesdepartmentMainjob:Managementadministrativepersonnelrecruitmentandtrainingwork.Developstaffappraisalsystem，Includingwages,attendancebuttonoffsystem.Beresponsibleforthebusinessaboutthescenicspotsindockingandlogistics.2.MakinganappointmentA:你好，我是AB:你好，我是B，我是什么集團的總經(jīng)理。打電話是為了約個開會的時間。A:哦，好的。您下周什么時候有空？B：下周三下午3點，怎么樣？A：可以的，那在哪里碰面呢？B：來我辦公室吧。A:好的下周見，拜拜B：拜拜A:hello,I'mMichelleB:hello,I'mB,thegeneralmanagerofthe123.Makingthephoneistosetupameetingtimenextweek.A:oh,good.whenyouhavefreetimenextweek,?B:howaboutnextWednesday,3PM?A:itisok,andwheretomeet?B:Howaboutcometomyoffice?A:Allright,seeyounextweek,byebyeB:byebyeA:你好，我是AB:你好，我是B，我是什么集團的總經(jīng)理。打電話是為了約個開會的時間。A:哦，好的。你打算約在什么時候？B：十月十六號周五，怎么樣？A:很抱歉，那天我木有時間。另外找個時間吧B:你什么時候有空？我最近比較都比較空A:下周三下午3點，怎么樣？B：恩，可以的。那下周三下午3點我去你辦公室找你。A：好的，再見B:再見A:hello,I'mAB:hello,I'mB,whatismygeneralmanagerofthegroup.Makethecallistosetupameetingtime.A:oh,good.Whenareyougoingtoabout?B:howaboutOctober16,onFriday?A:I'msorrythatIhavenotimethisdayonmyschedule.Canwechangethetime?B:year.whenareyoufree?A:howaboutnextWednesday,3PM?B:well,ThenextWednesdayat3PMIwillgotoyourofficelookingforyou.A:ok,seeyouthenB:SeeyouthenReschedulingwithseveralpersonsA:嘿，親愛的們，不好意思，我這周末突然有了任務(wù)，看來我們的出游計劃要改期了。B;這樣啊，好遺憾，本來還想去看那天剛上映的電影呢C:沒關(guān)系，我們換個時間去吧D:好啊，大家什么時間有空??？這周六可以么？A:我沒問題B;我也可以C:周六，周六我有作業(yè)要完成呢，要不下周一，聽說那天商場有優(yōu)惠活動呢？B:好啊好啊，上次出去購物，就看到一件衣服因為貴所以沒買，讓我這次去買了它C:好，下周一，大家都確定有時間的吧？A;嗯D:嗯C:好，下周一讓我們一起去狂歡吧A,B,C:好?。ê茫『?)A:Hey,mydear,I'msorry,IsuddenlyhadAtaskthisweekend,ourtravelplanseemstobeputoff.B;it'sapitty,WehadplannedtoseethenewmoviethatdayC:Itdoesn'tmatter,let'schangethetimetogotoD:ok,Whattimeyouhavefreetime?HowaboutthisSaturday?A:IhavenoproblemB;IcanalsoC:onSaturday,?SaturdayIhavehomeworktodo,howaboutthenextMonday,,Iheardthatthemallhasafavourableactivitythatday?B:Itisverygood,Lasttimegooutshopping,Isawadress,butdidn'tbuy,becauseitisexpensive,iwanttobayitthistimeC:ok,nextMonday,everyonewassurehavetime?A;yesD:yesC:ok,Let'sgotoshoppingnextMondayA,B,C:OK!(OK!OK!)4.HiringacarA:你好，這里是1010203，請問能幫到你什么？B：你好，我想要雇傭一輛車A：好的，請問你有幾位？B：四人的A：什么時候需要用呢?B：今天下午5：00A：好，請問你的地址是什么？B：寧波市鄞州區(qū)學府路一號A：好的，下午五點，四人座車到寧波市鄞州區(qū)學府路一號，對嗎？B：是的。A：好，到時聯(lián)系你是打這個電話嗎？B：可以A:101213是嗎?B:對的A：好，已經(jīng)為您預(yù)定了車，下午五點車會來接你的B：好的，謝謝了A:不客氣，感謝你選擇我們，再見了B:再見A:Hello,thisis1010203,whatcanIhelpyou？B:Hello,IwanttohireacarA:Ok,howmanypeopledoyouhave?B:FourA:Andwhenwillyouneed?B:5PMtodayA:Well,whatisyouraddress?B:Ningboyinzhoudistrictxuefuroadno.1A:OK,atfiveo'clockintheafternoon,fourpeopleneedacartoNingboyinzhoudistrictxuefuroadno.1,right?B:Yes.A:OK,ThencontactyouistomakethiscallB:yesA:101213i？B:That'sright,A:Well,Havebookedthecarforyou，atfiveo'clockintheafternoonthebuseswillpickyouupB:Ok.ThanksA:You'rewelcome,thankyouforchoosingour,goodbyeB:GoodbyeReservation:flightticket;hotelroom;seatintherestaurantflightticketA:你好，這里是中國東方航空，請問能幫到你什么？B：你好，我想要預(yù)定一張機票A：好的，請問你需要幾號的？B：12月25A：從哪里飛往哪里呢？B：寧波到北京?謝謝A：好的，寧波到北京，你想乘坐的是哪一班的呢？B：13：30的，需要兩張票A：需要什么類型的座位呢？B：經(jīng)濟艙A：好的，12月25號13：30兩張經(jīng)濟艙的從寧波飛往北京的票，對嗎？B：是的。A：好，您的票已經(jīng)預(yù)定成功B：好的，謝謝A:不客氣，請你到時提前取票，并注意登機時間B:好的，沒問題A：好的，感謝您的來電，再見B：再見A:hello,thisischinaeastern,canIhelpyou?B:hello,I'dliketoreserveaticketA:ok,canyoutellmewhichdaydoyouneed?B:onDecember25A:fromwheretowhere?B:ningbotoBeijing?thankyouA:ok,ningbotoBeijing,whichturnareyouwanttoride?B:13:30,needtwoticketsA;whatkindofseatdoyouneed?B:EconomyclassA:ok,December25th13:30twoeconomyclassticketsfromningbotoBeijing,isright?B:yes.A:well,yourtickethasbeenscheduledsuccessfullyB:ok,thankyouA:you'rewelcome,pleasecollecttheticketsinadvance,andpayattentiontotheboardingtimeB:ok,noproblemA:ok,thankyouforcalling.Good-byeB:goodbyehotelroomA:你好，這里是洲際酒店？請問我能幫助您什么？B：你好，我想要預(yù)定一間房A：定多久呢？B：就5月7日一天A：那需要那種房間呢？B：標準間A：好的，請問您怎么付款？B：信用卡A：好的，能看下你的身份證么？B：可以，號碼是3333A：好的，五月七日定標準間一間，您已經(jīng)預(yù)定成功了B：好的，謝謝A：感謝你選擇我們，希望能為你帶來滿意的服務(wù)，再見B：再見A:hello,hereistheIntercontinentalhotels?WhatcanIhelpyou?B:hello,I'dliketoreservearoomA:howmanydaysdoyouneed?B:justoneday,onmay7thA:mayiknowwhatkindofroomdoyouneed?B:astandardroomA:ok,howareyoupaying?B:creditcardA:thatisfine,mayiseeyouridcard?B:yes,numberis33333A:yes,May7thAstandardroom,youhavereservedsuccessB:ok,thankyouA:thankyouforyourchoice,wehopetobringyouAsatisfactoryservice,goodbyeB:goodbyeseatintherestaurantA:你好，這里是俏江南？請問我能幫助您什么？B：你好，我想預(yù)定座位A：好的，請問你有幾位？B：三位，能幫我安排靠窗的位置么？A：我們會盡量為您安排，你什么時候過來就餐呢？B：周日18：00A：好的，請問您怎么付款？B：信用卡A：好的，能知道你的姓名么？B：可以，MichelleshiA：好的，周日18：00靠窗位置三位，您已經(jīng)預(yù)定成功了B：好的，謝謝A：感謝你選擇我們，希望能為你帶來滿意的服務(wù)，再見B：再見A:hello,thisisthesouthbeauty，WhatcanIhelpyou?B:hello,I'dliketoreserveseatsA:ok,mayiknowhowmanydoyouneed?B:three,bytheway,canihaveatablebythewindow?A:We’lltrytoarrangeit,whattimeyouwillcome?B:18:00onSundayA:ok,howareyoupaying?B:creditcardA:itisfine,mayiknowyourname?B:yes,MichelleshiA:ok,18:00onSundaythreeseatsbythewindow,youhavereservesuccessB:ok,thankyouA:thankyouforyourchoice,wehopetobringyouasatisfactoryservice,goodbyeB:goodbyeOrderingfoodsfromtherestaurant(Chinesefoodandwesternfood)ChinesefoodA:服務(wù)員，點餐W：好的，請問你需要些什么？A：你們今天都想要吃些什么呢？B：嗯····糖醋雞塊，感覺這個不錯C：嗯，我也喜歡A：好，點一個糖醋雞塊C:再來一個北京烤鴨吧，記得你很喜歡吃的呀？A:嗯嗯，好的，兩個肉類，再點個素的吧，服務(wù)員，你有好的推薦吧？W:你可以試一下這個可樂青豆，這是我們新推出的菜，顧客反映不錯B:可樂青豆，聽著不錯啊，就點它了吧C:好的，那湯就點蛋花湯怎么樣？B：嗯，好的A：好,就這先吧，服務(wù)員W:嗯，好，現(xiàn)在跟你核對下，糖醋雞塊，北京烤鴨，可樂青豆和蛋花湯，對嗎？A：對的W：好，請您稍等，我們盡快為您上菜A:好A:waiter,takeorder.W:ok,couldyoutellmewhatdoyouneed?A:whatdidyouwanttoeattoday？B:HMM...chickeninsweetandsoursauce,feelingthisisgoodC:well,IlikethattooA:good,achickeninsweetandsoursauceC:AddaBeijingroastduck,rememberyouliketoeat?right？A:year,well,wehavetwomeats,letusorderavegetable,waiter,doyouhaveanygoodsuggestion?W:Ok,youcantrythis,greenbeansincoca-cola,thisisournewdishes,thereflectofcustomersisgoodB:Feelinggood,weorderoneC:ok,thesoupwecanordereggdropsoup?howaboutthis?B:well,goodA:well,weorderthisdiessnowW:well,okay,nowcheckwithyou,chickeninsweetandsoursauce,Beijingroastduck,greenbeansincoca-colaandeggdropsoup,right?A:yestW:ok,pleasewaitamoment,WewillserveforyouassoonaspossibleA:Ok，thankswesternfood

Goodevening,，madorm.

A

table

for

two?

早上好，下午好，晚上好，先生，女士，兩位嗎？Yes,

by

the

window,

please.是的，請給我靠窗戶的。this

way,

please.

這邊請。Thank

you.謝謝

please

take

your

seats,

madorm.

Here

are

the

menus.

Would

you

like

to

drink

something

first?請坐，先生，這里是我們的菜單。你要先來點喝的嗎？

I'll

have

a

medium

coke

cola

with

ice.

我想要可樂，

Okay.

a

medium

coke

cola

with

ice.

.

Here

you

are.

Are

you

ready

to

order

now,

gentlemen?謝謝，請忙用，可樂和蘋果汁。你準備好點菜了嗎？先生

No,

I

are

still

looking

at

the

menu.Could

I

just

have

the

soup

tostart

please.What

is

the

soup

of

the

day?

沒有，我仍然在看菜單。請先給我來一份例湯，好嗎？今日的例湯是什么?

That's

minestrone,

is

that

all

right

sir?

是意大利蔬菜湯，可以嗎?

Yeah,

that's

fine,

and

for

the

main

course

Maybe

you

should

recommend

something

for

the

main

course?

可以。好的…至于主菜，你可以給我們推薦下主菜嗎?

Certainly.

The

T-bone

steak

is

very

good.

I

would

suggest

that

you

try

this.

當然可以。T-骨牛扒很好，我建議你試下這個主菜。

That's

a

good

idea.

I

love

beef

steak,

I'll

have

the

T-bone

steak好主意，我喜歡吃牛扒，我就點他了。

How

would

you

like

it

cooked?你想要你的牛扒怎么做？-Rare

,Mediumwell

五成And

what

would

you

like

for

your

appetizer？你想要什么餐前菜呢？

we

have

Mushrooms

and

Carrots

我們有蘑菇和胡蘿卜。

I

want

mushroom.我要蘑菇。

Excuse

me

again

.Mashed

potato,

boiled

potato

or

baked

potato

or

pasta

or

rice?你是要土豆泥，煮土豆還是烤土豆,意大利面，米飯？

Mashed.

土豆泥

Which

sauce

would

you

like

,we

have

black

pepper

sauce

,red

wine

，mushroom

sauce？

你想要什么汁呢？我們有黑胡椒汁，紅酒汁，蘑菇汁？mushroom

sauce

蘑菇汁7.Checkin(withorwithoutreservation)A:早上好B：早上好，我想訂個雙人間，請問還有房么？A：請問你有預(yù)定么？B：沒有A：恩，請稍等。我?guī)湍悴橐幌?。B：恩，好的，麻煩你了。A：有房的，請問你要入住多久？B：暫定就今晚，如果之后還要住的話，可以續(xù)訂的吧？A：恩，是的。隨時可以。請問是要現(xiàn)在入住么？B：是的。A：好，現(xiàn)在我?guī)湍戕k理入住手續(xù)，麻煩出示一下證件及100元預(yù)付款。B：好的，是在退房時付余款么？A:是的。這是您的房卡，房號是605。你現(xiàn)在可以立馬入住了。B:好的，謝謝。A:goodmorningB:goodmorning,I'dliketobookadoubleroom,istherearoom?A:Doyouhaveareservation?B:noA:well,pleasejustwaitamoment.Letmecheckit.B:well,yes,please.A:wehaverooms,canyoutellmehowlongyouaregoingtostay?B:Plansfortonight.,ifIwanttolivelonger,canirenewit?A:well,yes.Youcanrenewitanytime.Andareyoucheckinnow?B:yes.A:ok,nowIwillhelpyouwiththecheck-informalities,pleaseshowyourdocumentsandAdvancepaymentof$100.B:well,whenisthecheck-outtopaythebalance?A:yes.Thisisyourroomcardandroomnumberis605.Youcanimmediatelycheckinnow.B:ok.Thanks.A:早上好B：早上好，我想入住你們酒店。A：感謝你的選擇，請問你有預(yù)定么？B：有的，我昨天下午有網(wǎng)上預(yù)定過A：嗯，請告訴我你的姓名，讓我?guī)湍悴橐幌?。B：好的，我叫MichelleshiA：請稍等……預(yù)定兩晚，單人間，請問是這個么？B：對，就是它A：好，你是要現(xiàn)在入住么？B：是的。A：好，作為網(wǎng)絡(luò)預(yù)定客戶，您已經(jīng)付過房費，只要出示下您的有效證件，登記好后就能入住了。B：好，這是我的證件A，好，這是您的房號是605，請您妥善保管好房卡，希望我們能帶給你滿意的服務(wù)。。B:好的，謝謝。A:GoodmorningB:Goodmorning,Iwanttostayinyourhotel.A:Thankyouforyourchoice，DoyouhaveAreservation?B:yes,I'vehadareservationonlineyesterdayafternoonA:well,plesaetellmeyourname,letmehelpyoucheck.B:Ok,mynameisMichelleshiA:justAmoment,please...Booktwonight,singleroom,couldyoutellmeisthis?B:yes,that'sitA:well,Areyoucheckinnow?B:yes.A:well,asanetworkcustomer,youhavealreadypaidtheroomcharge,justshowmeyourvaliddocuments,youcanstayafterregistration.B:well,thisismydocumentsA,well,yourroomnumberis605,pleaseproperlykeeptheroomcard,IhopewecangiveyousatisfactoryserviceB:ok.Thanks.checkoutA:早上好B：早上好，我想退房。A：好的，馬上為您辦理，麻煩給我您的房卡。B：給A：605號房,施小姐是么？B：嗯，對的A：好的，麻煩稍等片刻……您還需要付清的余款是380，我們已從你的信用卡上扣除，這是你的消費單，麻煩核對下信息。B：嗯，都是對的A：好，您的退房手續(xù)已經(jīng)辦理好了，感謝您選擇我們。B：嗯，你們的服務(wù)很好，我很滿意A：非常感謝你，希望您下次再來B：好，再見了A：再見A:GoodmorningB:Goodmorning,IwanttocheckoutA:OK,Iwelldealwithcheck-outforyourightaway,pleaseshowmeyourroomcard.B:OK,giveyouA:Room605,missshiis?B:YesA:Ok,pleasewaitamoment...Thebalanceyouneedtopayis380,wehavetodeductfromyourcreditcard,isthisyourconsumption,pleasecheckitB:Well,allisrightA:Well,yourcheck-outprocedurehasbeendealtwith,thankyouforchoosingus.B:Yourserviceisgood,IamveryhappywiththemA:Thankyouverymuch,IhopeyoucomeagainnexttimeB:Well,goodbyeA:Goodbye8.Complaints:check-inandcheck-out;intherestaurantcheck-inG:Hello.IsthistheHousekeeper?你好,是客房服務(wù)部嗎?H:Yes.MayIhelpyou,sir?是的，有什么可以幫到你的嗎，先生？G:Yes.ThisisMrWhite,Room315.Icheckedinhalfanhourago.Thedoortothebathroomwon’tlock.Andthehotwaterdoesn’trunawayintheshower.我是315房的懷特先生，我是半小時前入住的，浴室的門關(guān)不上，而且淋浴出不了熱水。H:Oh,I’msorrytohearthat,Idoapologizeforhavingcausedyousuchinconvenience.I’llsendamechanictoyourroomrightaway.很抱歉，對你引起了這些不便，我向你道歉。我馬上派一個維修工到你房間。G:Couldyouchanearoomforme?你能幫我換一個房間嗎？H:I’llcontacttheFrontDeskandseeifthereisaroomavailable.(afterseveralminutes)WouldyouliketomovetoRoom505?We’llhelpyouw