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英文商務(wù)郵件范文

BusinessEmailWritingGuide

UnderstandingthePurposeofBusinessEmails

Businessemailsservevariouspurposes,including:

Requests:Askingforassistance,information,oractionfromtherecipient.

Networking:Buildingandmaintainingprofessionalrelationships.

Recognizingthepurposeofyouremailwillhelpyoutailoryourmessageaccordingly.

StructureofaBusinessEmail

1.SubjectLine:Aclearandconcisesubjectlinesummarizestheemail'scontent.Itshouldbespecificenoughtoinformtherecipientabouttheemail'spurpose.Forexample,"RequestforProjectUpdate"or"MeetingConfirmationforMarch10."

2.Salutation:Beginwithapolitegreeting.Usetherecipient'snameifknown,suchas"DearMr.Smith"or"HelloJane."Iftherecipient'snameisunknown,ageneralgreetinglike"DearSir/Madam"isacceptable.

3.Introduction:Startwithabriefintroduction,especiallyifyouarecontactingtherecipientforthefirsttime.Stateyourname,position,andthepurposeofyouremail.

4.Body:Thisisthemainpartofyouremail.Organizeyourthoughtslogically,usingshortparagraphsforclarity.Bedirectandtothepoint,avoidingunnecessaryjargon.Usebulletpointsornumberedlistsforeasyreadingwhenpresentingmultipleitemsorrequests.

5.Conclusion:Summarizeyourmainpointsandincludeanycallstoaction.Clearlystatewhatyouexpectfromtherecipient,whetherit’saresponse,confirmation,oraction.

6.Closing:Useaprofessionalclosingstatement,suchas"Bestregards,""Sincerely,"or"Thankyou."Followthiswithyourname,jobtitle,andcontactinformation.

ToneandLanguage

Thetoneofyouremailshouldbeprofessionalandrespectful.Considerthefollowingtips:

BePolite:Usecourteouslanguageandexpressionsofgratitudewhereappropriate.

BeConcise:Avoidlengthyexplanations.Sticktothemainpointstorespecttherecipient'stime.

UseFormalLanguage:Avoidslangandoverlycasualexpressions.Maintainalevelofprofessionalismthroughout.

1.Proofread:Alwayscheckforspellingandgrammaticalerrorsbeforesendingyouremail.Mistakescanundermineyourprofessionalism.

2.UseaProfessionalEmailAddress:Ensureyouremailaddressreflectsyourprofessionalidentity.Avoidusingnicknamesorpersonalemailaddresses.

3.BeMindfulofTiming:Considertherecipient'stimezoneandworkinghourswhensendingemails.Avoidsendingemailslateatnightorduringweekendsunlessitisurgent.

5.UseCCandBCCWisely:Use"CC"(carboncopy)tokeepothersintheloopand"BCC"(blindcarboncopy)toprotectrecipients'privacywhensendingtoalargegroup.

ExamplesofBusinessEmails

1.RequestforInformation

Subject:RequestforProjectUpdate

DearMs.Johnson,

Ihopethismessagefindsyouwell.IamwritingtorequestanupdateontheXYZproject.Asweapproachthedeadline,itwouldbehelpfultoknowthecurrentstatusandanychallengesyoumaybefacing.

Thankyouforyourattentiontothismatter.Ilookforwardtoyourpromptresponse.

Bestregards,

JohnDoe

ProjectManager

[YourContactInformation]

2.MeetingConfirmation

Subject:MeetingConfirmationforMarch10

DearTeam,

Pleaseletmeknowifyouhaveanyadditionaltopicstodiscuss.

Thankyou,andIlookforwar

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