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城市軌道交通客運(yùn)服務(wù)英語知到智慧樹章節(jié)測(cè)試課后答案2024年秋成都工業(yè)職業(yè)技術(shù)學(xué)院項(xiàng)目一單元測(cè)試

Accordingtothedifferenceoperationfunctions,thestationcanbedividedinto()

A:IntermediatestationsB:JunctioncenterstationsC:TransferstationsD:Terminalstations

答案:Intermediatestations;Junctioncenterstations;Transferstations;TerminalstationsAccordingtotheregulationsofChengduMetro,whichofthefollowingitemscannotbebroughtintoastation?()

A:balloonB:foldingbikeC:daggerD:guidingdog

答案:balloon;dagger;guidingdogWhichofthefollowingfacilitiescanbeusedintheprocessofpurchasingaticket?()

A:TVMB:BOMC:FASD:AGM

答案:TVM;BOMCommemorativesinglejourneyticketwillberecycledbyEXG.()

A:對(duì)B:錯(cuò)

答案:對(duì)Whatkindofticketisusedbymaintenancepersonneltotestequipment?()

A:TimesticketB:TestticketC:StaffticketD:Exitticket

答案:TestticketWhichofthefollowingisnotapartofaTVM?()

A:TicketandChangeexitB:TouchscreenC:StatusbarD:Recyclingslot

答案:RecyclingslotPassengercouldnotpasstheAGMifhis/herStoredValueTicketisoutofbalance.()

A:對(duì)B:錯(cuò)

答案:對(duì)EXGcanalsobecalledinboundAGM.()

A:錯(cuò)B:對(duì)

答案:錯(cuò)Thesentence“Mindthegapbetweenthetrainandtheplatform”isnormallyusedwhenpassengersare.()

A:toppinguptheirSVTB:gettingonoroffthetrainC:purchasingtheirticketsD:passingthroughsecuritycheck

答案:gettingonoroffthetrain

項(xiàng)目二單元測(cè)試

Youshoulddowhateveryoucandotocalmthedifficultsituationdown,whetheritembarrassedthepassengersornot.()

A:對(duì)B:錯(cuò)

答案:錯(cuò)Whiledealingwithpassenger’scomplaint,whichisthefirststep?()

A:ComplaintresolutionB:ServiceimprovementC:ComplaintinvestigationD:Complaintacceptance

答案:ComplaintacceptanceInwhichsituationcouldapassengerrideforfree?()

A:BeadisabledwithvaliddocumentB:BeanactivememberofChinesePeople'sLiberationArmyC:Beachildlessthan1.3meterstallD:Beacelebrityoraninfluencer

答案:Beadisabledwithvaliddocument;BeanactivememberofChinesePeople'sLiberationArmy;Beachildlessthan1.3meterstallAccordingtothepolicyofChengduMetro,passengershouldexitwithinminutesafterentry.()

A:240B:60C:200D:120

答案:240Whattimerangearethenon-peakhoursofChengduMetro?()

A:6:30-7:30amB:7:30-9:00amC:7:39-9:00pmD:5:30-7:00pm

答案:6:30-7:30am;7:39-9:00pmHowmanyaccompanypersonsareallowedtotakethesametrainforfreewithaseveredisablepassenger?()

A:1B:3C:0D:2

答案:1

項(xiàng)目三單元測(cè)試

Ifapassenger’sluggageismissing,youshouldaskhim/hertowritedownitscharacteristic.Itiscalledregistrationstepinhandlinglostproperty.()

A:對(duì)B:錯(cuò)

答案:對(duì)Asastationattendant,whichofthefollowingistherightthingtodo?()

A:Ifyoufindcash,youmustfillintheRegistrationFormofLost.B:Ifyoufinddangerousgoods,youmusttransferthemtothemetropoliceatonce.C:Ifyoufindfoodandperishablegoods,youmusttransferthemtotheLostandFoundCenter.D:Ifyoufindthegenerallost,youmustsendthemtotheLostandFoundCenter.

答案:Ifyoufindcash,youmustfillintheRegistrationFormofLost.Assoonasthestationiscrowdedwithpassengers,Wemustcontrolpassengerflowandrefundtheirtickets.()

A:對(duì)B:錯(cuò)

答案:錯(cuò)FordecisioncriteriaoftheFirst-degreelargepassengerflow,whatpercentoftheeffectiveareawillpassengersattheplatformcover?()

A:70%B:80%C:90%D:60%

答案:80%Whatisnottherightsuggestionforpassengersincaseofgettingcaught?()

A:PleasereopenthePSD.B:Pleasewaitforthenexttrainincaseunnecessaryinjuryhappens.C:Pleasegetreadyaheadoftime.D:Pleasedon’tgetoffwhenthePSDisclosing.

答案:PleasereopenthePSD.Ifsomethingfallsdownintotheraillinearea,firstofall,weshouldcheckwhetheritwould(C)thetrainservice.()

A:affectB:haveaffectonC:effectD:haveeffecton

答案:affect;haveeffectonHowmanyemergencystopbuttonsshouldbeinstalledoneachsideoftheplatform?()

A:3B:4C:2D:1

答案:2Whichofthefollowingsituationdoesnotneedbroadcasting?()

A:AGMfailureB:temporarystopC:AFCfailureD:powerfailure

答案:AGMfailureWhichofthefollowingdoesnotbelongtoservicetimelighting?()

A:emergencylightingB:guidinglightingC:thelightingforequipmentandmanagementareasD:advert

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