酒店工程部工作標(biāo)準(zhǔn)及流程1-64

操作流程與標(biāo)準(zhǔn)部門工程部崗位電腦機房編號ENG1程序名稱電腦機房維修操作流程及標(biāo)準(zhǔn)客房維修項目流程工作標(biāo)準(zhǔn)關(guān)鍵點衛(wèi)生環(huán)境準(zhǔn)備工作維修工具工作人員攜帶維修工具齊全衣冠整潔工具維修人員操作步驟維修前工作維修收尾1、在服務(wù)員陪同下到需維修的房間。2、門上掛有“請勿打擾”牌子的客房，任何時候均不得進(jìn)入或打擾。另找時間修理。3、住客房間未掛“請勿打擾”的，先由服務(wù)員敲門，若客人不在房內(nèi)，由服務(wù)員用鑰匙打開房門。4、若客人在房內(nèi)，門打開后，應(yīng)以清晰的聲音介紹自己“打擾了，工程部”，得到客人允許后，方可進(jìn)入客房維修。5維修無住客房間時，不需要服務(wù)員相陪。1、若鄰房住客，維修時不準(zhǔn)有太大的噪音。2、若需要更改客人電腦中的網(wǎng)絡(luò)設(shè)置及其他的，一定要得到客人的允許才可以進(jìn)行。1、恢復(fù)客房原狀，清理現(xiàn)場。2、客人的情況下，應(yīng)禮貌道別；“對不起，打擾了，再見?！本S修時，應(yīng)有服務(wù)員相陪。維修工作迅速，高效。恢復(fù)原狀，清理現(xiàn)場突發(fā)事件應(yīng)樓層設(shè)備故障，客人不能上網(wǎng)先和客人說明情況，在得到客人的諒解下，如有空房可以先給客人換房，如沒有，應(yīng)該盡快修復(fù)受損的設(shè)備，確保客人需求。要先滿足客人的需求操作流程與標(biāo)準(zhǔn)對SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMSELECTIONPARAGRAPHFORMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHFSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMSELECTIONPARAGRAPHFORMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHF3/65操作流程與標(biāo)準(zhǔn)部門工程部崗位電腦機房編號ENG2程序名稱電腦機房維修操作流程及標(biāo)準(zhǔn)辦公區(qū)域維修項目流程工作標(biāo)準(zhǔn)關(guān)鍵點衛(wèi)生環(huán)境準(zhǔn)備工作操作步驟維修前工作維修維修后1、了解辦公室那臺電腦及打印機出現(xiàn)故障。2、確認(rèn)電腦或打印機是硬件問題還是系統(tǒng)軟件出現(xiàn)問題。1、軟件出現(xiàn)問題需要重裝系統(tǒng)的，一定要將電腦中的文件進(jìn)行備份；防止重裝系統(tǒng)后，文件丟失。2、硬件維修，一定要先查清是否在報修期內(nèi)，在保修期內(nèi)的要交廠家維修。1、要將維修后的電腦及打印機安裝到位。2、對維修過的電腦進(jìn)行檢測，以確保能正常使用。了解電腦及辦公設(shè)備是硬件還是軟件出現(xiàn)故障要確保，被修電腦內(nèi)的文件不會丟失將電腦及打印機安裝好突發(fā)事件應(yīng)對電腦及打印機損壞需要更換配件如果電腦損壞需要送到廠家維修的，盡量從別的地方將不用的電腦換過來使用，滿足辦公需要，并及時將電腦設(shè)備送到廠家維修。要先滿足辦公需要部門工程部崗位電腦機房編號ENG31、程序名稱電腦機房維修操作流程及標(biāo)準(zhǔn)西軟維修項目流程工作標(biāo)準(zhǔn)關(guān)鍵點衛(wèi)生環(huán)境準(zhǔn)備工作操作步驟維修前維修維修后1、了解西軟軟件出現(xiàn)的問題是什么。2、問題是否嚴(yán)重，是否要聯(lián)系西軟公司維護部進(jìn)行維護。1、維護時，應(yīng)該不影響其他部門對西軟軟件的使用。2、需要更改軟件數(shù)據(jù)的，應(yīng)及時聯(lián)系西軟公司進(jìn)行遠(yuǎn)程維護，及時解決問題。1、要求使用部門對解決過的問題進(jìn)行觀察一段時間，以確保不再出現(xiàn)相同的錯誤。2、不會對西軟軟件的數(shù)據(jù)產(chǎn)生影響。需要了解西軟軟件出現(xiàn)的具體問題要及時聯(lián)系西軟公司解決西軟軟件出現(xiàn)的問題確保西軟軟件的穩(wěn)定運行及數(shù)據(jù)的準(zhǔn)確性突發(fā)事件應(yīng)對西軟軟件出現(xiàn)嚴(yán)重問題或服務(wù)器出現(xiàn)問題應(yīng)第一時間聯(lián)系西軟公司維護部進(jìn)行遠(yuǎn)程維護，不能遠(yuǎn)程的，應(yīng)要求西軟公司工程師當(dāng)日上門服務(wù)，解決問題。及時解決西軟軟件的問題，確保酒店管理系統(tǒng)的安全穩(wěn)定運行操作流程與標(biāo)準(zhǔn)SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMSELECTIONPARAGRAPHFORMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHFSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMSELECTIONPARAGRAPHFORMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHF5/65操作流程與標(biāo)準(zhǔn)部門工程部崗位空調(diào)工編號ENG4程序名稱制冷機運行的工作程序開啟制冷機項目流程工作標(biāo)準(zhǔn)關(guān)鍵點衛(wèi)生環(huán)境崗點衛(wèi)生自查準(zhǔn)備打掃工具物品清掃崗點干凈、整潔設(shè)備、管路、電控箱清潔無灰塵崗點設(shè)備的衛(wèi)生狀況每日堅持做干凈整潔準(zhǔn)備工作工具箱內(nèi)常用工具齊全人員到崗物品、人員齊全操作步驟準(zhǔn)備工作開機開機后檢查電壓為380V5油溫為385油位鏡內(nèi)050各報警信號無異常。在冷卻、冷凍泵啟動四分鐘后，水流指示正常。油位應(yīng)在視鏡內(nèi)一半左右紅線以上。檢查制冷機狀況，電壓、油溫、油位等，檢查各閥門位置，并調(diào)在正常狀態(tài)。檢查冷卻塔，水位等狀況。啟動冷卻水泵及冷卻塔風(fēng)機。啟動冷凍水泵。啟動制冷機。檢查電壓、油溫、油位、油壓的變化，檢查制冷機電流、冷凍水溫、冷卻水水溫等參數(shù)及機器運轉(zhuǎn)情況。突發(fā)事件應(yīng)對制冷主機突然故障停機及時、快速、準(zhǔn)確清除報警鈴聲查看故障內(nèi)容如斷水、超壓、冷卻水溫過低燈排除故障重新啟動主機若短時間內(nèi)無法排除故障，須立即報告主管，啟動備用機組部門工程部崗位空調(diào)工編號ENG5程序名稱空調(diào)機組運行的工作程序啟停風(fēng)機機組項目流程工作標(biāo)準(zhǔn)關(guān)鍵點衛(wèi)生環(huán)境崗點衛(wèi)生自查準(zhǔn)備打掃工具物品清掃崗點干凈、整潔設(shè)備、管路、電控箱清潔無灰塵崗點設(shè)備的衛(wèi)生狀況每日堅持做干凈整潔準(zhǔn)備工作工具箱內(nèi)常用工具齊全人員到崗物品、人員齊全操作步驟檢查設(shè)備啟動按鈕關(guān)閉按鈕，啟停機組電源完好正常、無打火現(xiàn)象，風(fēng)葉擋板開啟靈活。平穩(wěn)、安全、衛(wèi)生清潔。用手轉(zhuǎn)動葉輪、輕松、平穩(wěn)。檢查皮帶是否有斷裂，松緊是否適中。電壓表、指示燈是否正常。開啟電源開關(guān)，指示燈應(yīng)亮。電源電壓應(yīng)在正常值內(nèi)，啟動電機開關(guān)正常，葉輪無擦殼現(xiàn)象。電流應(yīng)在正常值內(nèi)，一切正常，鎖好機房門。關(guān)閉電機開關(guān)，電流表應(yīng)回零。關(guān)閉電源開關(guān)。檢查軸承潤滑油是否正常。清掃機房衛(wèi)生，確保無異?，F(xiàn)象，鎖好門。突發(fā)事件應(yīng)對操作流程與標(biāo)準(zhǔn)部門工程部崗位空調(diào)工編號ENG6程序名稱空調(diào)制冷設(shè)備維修的工作程序水泵維修的內(nèi)容項目流程工作標(biāo)準(zhǔn)關(guān)鍵點衛(wèi)生環(huán)境設(shè)備衛(wèi)生檢查準(zhǔn)備清掃工具物品清掃準(zhǔn)備工作工具箱內(nèi)常用工具齊全人員到崗物品、人員齊全操作步驟判斷故障換機械密封試機快速準(zhǔn)確，不漏水。松緊適度，不發(fā)燙，不進(jìn)氣。正常運轉(zhuǎn)。用儀表檢測或耳聽目視的方法分析判斷故障出在哪里。換機械密封。試機。突發(fā)事件應(yīng)對SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMSELECTIONPARAGRAPHFORMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHFSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMSELECTIONPARAGRAPHFORMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHF7/65操作流程與標(biāo)準(zhǔn)部門工程部崗位空調(diào)工編號ENG7程序名稱空調(diào)制冷設(shè)備維修的工作程序空調(diào)機組保養(yǎng)內(nèi)容項目流程工作標(biāo)準(zhǔn)關(guān)鍵點衛(wèi)生環(huán)境崗點衛(wèi)生自查準(zhǔn)備打掃工具物品清掃崗點干凈、整潔設(shè)備、管路、電控箱清潔無灰塵崗點設(shè)備的衛(wèi)生狀況每日堅持做干凈整潔準(zhǔn)備工作工具箱內(nèi)常用工具齊全人員到崗物品、人員齊全操作步驟更換電機軸承檢查風(fēng)機葉輪沖洗檢查風(fēng)門檢查皮帶及電機底座螺栓軸承運轉(zhuǎn)無雜音，不抖動。葉片清洗無灰垢。翅片清洗，盤管通風(fēng)度好。送風(fēng)、回風(fēng)、新風(fēng)的風(fēng)門活動自如。更換電機軸承。首先將葉子上灰塵刷掉，檢查葉輪有無偏重現(xiàn)象。沖洗盤管，過濾網(wǎng)，翅片清洗。去除風(fēng)門軸上鐵銹，打上機油，來回扳動使之開啟靈活檢查皮帶松緊度及電機底座螺栓緊固。突發(fā)事件應(yīng)對操作流程與標(biāo)準(zhǔn)部門工程部崗位空調(diào)工編號ENG82、程序名稱空調(diào)制冷設(shè)備維修的工作程序風(fēng)機盤管維修項目流程工作標(biāo)準(zhǔn)關(guān)鍵點衛(wèi)生環(huán)境設(shè)備衛(wèi)生檢查準(zhǔn)備清掃工具物品清掃盤管翅片清潔、過濾網(wǎng)清潔、脫水盤清潔通風(fēng)排水通暢準(zhǔn)備工作工具箱內(nèi)常用工具齊全人員到崗物品、人員齊全操作步驟檢查空調(diào)控制面板電動閥風(fēng)機運轉(zhuǎn)情況打開排氣閥檢查過濾器溫度選擇適當(dāng)。閥門開啟靈活，無漏水現(xiàn)象?？烧Ｕ{(diào)速，無雜音。無漏氣現(xiàn)象，電動閥可正工作。檢查空調(diào)控制面板是否完好。電動閥是否工作正常。高、中、低檔是否能調(diào)速，是否有雜音。打開排氣閥，盤管內(nèi)是否有氣。進(jìn)回水是否通暢，檢查過濾器。突發(fā)事件應(yīng)對SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMSELECTIONPARAGRAPHFORMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHFSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMSELECTIONPARAGRAPHFORMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHF9/65操作流程與標(biāo)準(zhǔn)部門工程部崗位空調(diào)工編號ENG9程序名稱空調(diào)制冷設(shè)備維修的工作程序冰箱修理項目流程工作標(biāo)準(zhǔn)關(guān)鍵點衛(wèi)生環(huán)境設(shè)備衛(wèi)生檢查準(zhǔn)備清掃工具物品清掃泠凝器翅片清潔、過濾網(wǎng)清潔散熱系統(tǒng)通風(fēng)，清潔準(zhǔn)備工作工具箱內(nèi)常用工具齊全人員到崗物品、人員齊全操作步驟壓縮機工作情況壓力檢查泄漏檢查門封條檢查清潔度檢查風(fēng)機壓縮機公式電流不能超標(biāo)，不能有其他噪音。高、低壓正常。無泄漏現(xiàn)象。無破損、變相，密封嚴(yán)實。保持清潔運轉(zhuǎn)正常找出機頭電源線，用鉗形表檢測機頭工作時電流大小，用手觸摸機頭，感覺溫度檢查壓力。檢查泄漏。更換門封條檢查冷凝器過濾網(wǎng)及翅片清潔度。查冰箱內(nèi)、外風(fēng)機是否運轉(zhuǎn)正常突發(fā)事件應(yīng)對操作流程與標(biāo)準(zhǔn)部門工程部崗位管道工編號ENG10程序名稱管道維修的工作程序管道改造的內(nèi)容項目流程工作標(biāo)準(zhǔn)關(guān)鍵點衛(wèi)生環(huán)境干凈、整潔“三輕一潔”禮儀規(guī)程準(zhǔn)備工作材料備齊工具備齊，人員到崗充足操作步驟現(xiàn)場勘察繪制簡易圖紙材料配備組織施工測量準(zhǔn)確。圖紙清晰，圖標(biāo)正確。材料準(zhǔn)確齊全，型號正確。安全可靠，保證質(zhì)量。量出準(zhǔn)確尺寸，選擇最佳改造方案。，根據(jù)管道改造方案，繪出圖紙。自備材料向庫房申請采購材料與值班室聯(lián)系，征得同意后安排好人員進(jìn)行施工突發(fā)事件應(yīng)對SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMSELECTIONPARAGRAPHFORMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHFSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMSELECTIONPARAGRAPHFORMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHF11/65操作流程與標(biāo)準(zhǔn)部門工程部崗位管道工編號ENG11程序名稱管道維修的工作程序管道巡查的內(nèi)容項目流程工作標(biāo)準(zhǔn)關(guān)鍵點衛(wèi)生環(huán)境干凈、整潔“三輕一潔”禮儀規(guī)程準(zhǔn)備工作材料備齊工具備齊，人員到崗充足操作步驟檢查管道支架檢查管道閥門減壓系統(tǒng)管道保濕牢固，可靠。無泄漏，靈活好用。壓力正常無破損，無裸露檢查管道有無彎曲現(xiàn)象，支架是否松動，螺絲是否腐蝕，如果腐蝕嚴(yán)重，應(yīng)考慮更換。閥門是否靈活，能否靈活的啟動，如有異常立即檢修和更換。檢查減壓閥前的壓力表是否在規(guī)定的壓力指示上。安全閥是否靈活正常。疏水閥是否正常工作。檢查冷凍管道外殼是否結(jié)霜。檢查蒸氣管道保濕殼有無破損。檢查供熱管道保溫外殼有無過熱現(xiàn)象突發(fā)事件應(yīng)對操作流程與標(biāo)準(zhǔn)部門工程部崗位管道工編號ENG123、程序名稱管道維修的工作程序檢修臉盆堵塞項目流程工作標(biāo)準(zhǔn)關(guān)鍵點衛(wèi)生環(huán)境干凈、整潔“三輕一潔”禮儀規(guī)程準(zhǔn)備工作材料備齊工具備齊，人員到崗充足操作步驟拆存水彎揣子拔皮管沖壓疏通管道用桶放在存水彎下，用管子鉗將清水彎拆下。管道暢通，面盆臺面清潔。管道異物沖走。取出管道中異物，不得影響客人水彎干凈，沒有異物。用毛巾將面盆溢流口堵上，再將面盆放半盆水，上下波動。首先將面盆塞取出，再將皮管插入管內(nèi)，用紗布將縫隙堵嚴(yán)開足龍頭。準(zhǔn)備好毛巾和水桶，在閥門井內(nèi)的下水管上用電鉆開孔，用鋼絲從孔內(nèi)取出異物。突發(fā)事件應(yīng)對客人突然回房住客房，半小時以內(nèi)無法修復(fù)的禮貌禮儀，主動向客人問好,如不好意思打擾您了聯(lián)系前廳要求更換房間禮貌禮儀，儀容儀表及時與前廳部門溝通SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMSELECTIONPARAGRAPHFORMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHFSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMSELECTIONPARAGRAPHFORMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHF13/65操作流程與標(biāo)準(zhǔn)部門工程部崗位管道工編號ENG13程序名稱管道維修的工作程序檢修馬桶水箱漏水項目流程工作標(biāo)準(zhǔn)關(guān)鍵點衛(wèi)生環(huán)境干凈、整潔“三輕一潔”禮儀規(guī)程準(zhǔn)備工作材料備齊工具備齊，人員到崗充足操作步驟水箱橡皮管檢查或更換墊片檢查或更換浮球檢查或更換底部橡皮墊檢查或更換橡皮管光滑暢通無損壞。進(jìn)水閥開關(guān)失靈。浮球完好，位置正確。墊片密封，無滲漏。將已腐蝕的舊橡皮管拆下，換上同樣長度的新橡皮管。用六角梅花扳手將塑料蓋擰出，換上墊片。將已壞的浮球拆下，調(diào)整好絲扣，換上新浮球拆下水箱，取出底部橡皮墊，換上新墊，裝好水箱。突發(fā)事件應(yīng)對客人突然回房住客房，半小時以內(nèi)無法修復(fù)的禮貌禮儀，主動向客人問好,如不好意思打擾您了聯(lián)系前廳要求更換房間禮貌禮儀，儀容儀表及時與前廳部門溝通操作流程與標(biāo)準(zhǔn)部門工程部崗位管道工編號ENG14程序名稱管道維修的工作程序疏通室內(nèi)下水道項目流程工作標(biāo)準(zhǔn)關(guān)鍵點衛(wèi)生環(huán)境干凈、整潔“三輕一潔”禮儀規(guī)程準(zhǔn)備工作材料備齊工具備齊，人員到崗充足操作步驟皮管沖壓或更換加入通渠粉疏通機疏通鋼絲球疏通或更換通過沖壓，使異物沖走。使用開水，注意保護好自身以及周圍物品。管道暢通清除管壁所結(jié)的油脂。將橡皮管插入下水道口，用毛巾封，將一頭接上壓力較高的龍頭，并開足壓力。把通渠粉加入管道內(nèi)，加開水使之流入管內(nèi)，鋼絲沿所需通的管道向前疏通。將連接好的鋼絲球由鋼絲頭沿所疏管道端串入末端，再用力將球拉出。突發(fā)事件應(yīng)對客人突然回房住客房，半小時以內(nèi)無法修復(fù)的禮貌禮儀，主動向客人問好,如不好意思打擾您了聯(lián)系前廳要求更換房間禮貌禮儀，儀容儀表及時與前廳部門溝通SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMSELECTIONPARAGRAPHFORMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHFSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMSELECTIONPARAGRAPHFORMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTSELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFORMATLINESPACINGLINESTOPOCTIONPARAGRAPHFORMATLINESPACINGLINESTOPOINTS2SELECTIONPARAGRAPHFAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHF15/65操作流程與標(biāo)準(zhǔn)部門工程部崗位管道工編號ENG154、程序名稱管道維修的工作程序處理管道漏水項目流程工作標(biāo)準(zhǔn)關(guān)鍵點衛(wèi)生環(huán)境干凈、整潔“三輕一潔”禮儀規(guī)程準(zhǔn)備工作材料備齊工具備齊，人員到崗充足操作步驟用包箍包扎或更換用布，膠黏堵引水法更換管道包箍牢固不滲漏。使膠黏密封，牢固不滲漏。有效安排合理。用相應(yīng)的橡皮夾在包箍內(nèi)，對準(zhǔn)漏點包上，用力擰緊將漏點處用布封住，再用膠涂在布上封嚴(yán)。用有連接膠管的塑料桶，再對準(zhǔn)漏點，使水有規(guī)則的流走。測量尺寸，準(zhǔn)備好材料，組織人員施工突發(fā)事件應(yīng)對給排水故障應(yīng)急預(yù)案漏水一般引起原因是由于管件老化引起的管道破裂、低溫、供水系統(tǒng)壓力的變化等。在漏水事件中，首先找到供水開關(guān)，切斷水源，然后打開泄水閘。利用一切可用之物,防止漏水滲入電梯、強電豎井等危險部位,并將電梯升到最高樓層,防止機件受損。特別注意照明與動力控制柜、電氣設(shè)備、電線槽附近發(fā)生漏水時。如果不能避免漏電，關(guān)閉電閘確保員工安全及設(shè)備安全。工程部員工應(yīng)立刻行動搶險,盡量減少漏水造成的財務(wù)損失，并協(xié)助客房部一起將積水排出消火栓水系統(tǒng)破裂請立刻關(guān)閉消火栓水系統(tǒng)供回水總節(jié)門,在跑水的消火栓附近用正常