CUCM常用功能配置手冊.

1、CUCM Admin Guide1、 文檔背景32、 CUCM系統(tǒng)指南32.1 登陸 CUCM 3.2.2添加話機4.2.3搜索話機6.2.4 Meet-Me （ 會議）.7.2.5 Line Group （ 尋線組）82.6 Call Pickup Group （搶線） 1.32.7 Route Pattern 142.8配置撥外線密碼 FAC.1.52.9維護電話本172.10 查找通話記錄 CDR182.11系統(tǒng)備份與恢復 181、文檔背景本文檔宗旨為幫助CUCM系統(tǒng)維護人員能夠快速查找日常操作應(yīng)用指南， 方便CUCM系統(tǒng)維護人員能夠快速進行維護調(diào)試工作。2、CUCM系統(tǒng)指南2.1 登陸

2、 CUCM通過 web 登陸 CUCM，點擊 Cisco Unified Communications Manager 進入登陸界面CI5COInstated Applications Cisco UrwfiEcj Commmngcaiion名 MgnaqEr Cisco Enterpfise Ucense ManagerCryptograpnic FeaturesThisconlains cryptogfaphic Features and ns subject to United States and local country laws goverrnftg import, export

3、, iranster and use. Delrvery ofCisco wryptog畑M址 products does not imply ttiird-party aLithority to import, eKparl di&tribuife or u陰 endyplion Imparrer exponers, distrilMrtors and users are reswrisible for compliance with U.S. and lkcal country laws. By usm ITivs product you agree lo comply with appl

4、icable laws and ruiations. K you are unable IQ cofnpby with U S and local lws, reluirn this product innnriedidlhyA summairy of U.S. liaws gorefning Cisco ryptugrnptiic products may be rouridl at. hUp/fllnQls.CisCo.corn/tepal/exporVpcpdScarch.doIf you require further assistance please contact us by s

5、ending email So expairtcisco com然后顯示下面登陸窗口:CISCOCisco Unified CM AdministrationFor Cisco Unified Commundcatbohs SoluliiorksUsernameCisco Unified CM AdministrationPasswordLogin | Reset當你看到該頁面后，證明你已經(jīng)登陸到 CCM系統(tǒng).ii|ii|u Cisco Unified CM AdministrationV玉1COj=Of 匚Unified Cummunkatlcn1%Nviation1ccmadmmSearc

6、h DocumentationAboutLDgoutSys-teim 仃 C-afll Rouiting Media Resourcas Advmce-d Features Deme * Apptaaiion * Useir Mamaannenl Bulk Mminisiraton * Help *2.2添加話機1.首先登陸CCM，在Device選項選擇PhoneDevice Application 十User Management 十 BiCTI Route PointGatekeeperGatewayPhoneTrunkRemote DestinationDevice Settings2.

7、點擊Add New 按鈕CiscoCisco Unified CM AdministrationFor Cisco Unified CommunicatiDns ScluiiionsBulk Adrnn miration t tiefci 審System tCal Routing t Uedia Reurces Voce Mai t Device 審 Auplcation User Manggenienfi tFind and List PhonesPhoneeviDe Namev| begins with VFindClear Filter聶1 =Seled rtsm or enter se

8、ardh text VFind Phone whereNd actiwe query . Please enter your search mtefia u&ing the apboto7vimw 電1：豈訓Vie wDeta il s6.選擇左側(cè)Line1-Add a new DN給電話機分配一個號碼Phone- ConfigiirdtiicMiHaldlrd 117j Ea *Dri=te 叮 cdpzRieselApply Dofiftq L=i Add NewStAtUVAddr AtHCilatlon 1 nformat lenpPhonc Tvpc：HodiFy Dutton li

9、e-ms-1 祎;JjilgJmAdd 也 OUT DN2 :;鞋叱121 -戌曲鼻介電丹DHLln3iigmed Assfiiciated Items6 品;戌MH 曷BLF6匕ctrd 匸all Fbrik7 CallBfickBCall Park9 Call Pidkup10 Comfe-rence Ltst11 匚Qfl伽FiCProdiuct Typer Cisco 7443Device Piot-acal: SCCP-Device InformationiP Addre5s- Device P3 Acltv?LiJ Device Ls trustedMAC Addrest*Desc

10、riptionDevice Fool *CaimnnDn Dc-viice ConfigurationPfiDne Button Template*Softkey Teifnpl&e-CofnmDn Phone Pnoftle*UnknownlAAAABaBBEeOC |sEPA*AAB&B6CCCC| DFUlt7 I ViCWUDC1 v*| V e-w D| 5lndird 7W2G SCCP*1| |Standard Commoin Ph&ne Profile5.點擊左邊Add a new DN 為此話機分配一個分機號碼LZ lQiirAnlEHril!WE AnCmtg :Add H

11、iw|SiaiusAdd uiExurfiilPlhhimW2.3搜索話機1.首先登陸CUCM，在Device選項選擇PhoneDevice AppUfiaticm * User Management + B*|Select item or enter search text7Hoquery,盹出 enter yyr search crite-Na usirs the總諭創(chuàng)飢Add Nw3.選擇搜索類型，點擊Find2.4 Meet -Me （會議）步驟 1:配置 Meet-Me.Call RoutingMeet-Me Number/PatternCISCOCisco Unified CM A

12、dministrationFor Cico Unified Communiczatdons; SolutioiisSystemi亍內(nèi)“丹亠-亠 亠 一AAR GroupDial Rules Route Fitter Roirte/HontSIP Route PatternClass of Control IntercomClient Matter Codes FDrcfrd Authorization Codes Translation PatternCal ParkDirected Call Park Call Pickup Group Directory MumberDial Plan I

13、nstaHlerMeet-Me Number/Pattem Route Phan Report Tra ns fo rmatic nMobility2 | begins with V |No active步驟2： 點擊 Add New，添加一個 Meet Me 號碼0 records foundMeet-Me hlurnbr/PatternFindCBear FilteFind Meet-Me Numler/Pattam where NumberNo active quey, PHtsass eter vcurNo active quey, PHtsass eter veur步驟3:根據(jù)需求，

14、輸入一個 Meet-Me號碼，點擊Save.Meet-Me Number ConfigurationStatusStatus: ReadyRoute/Hu ntRoute GroupSF Route PatternRoute Listdm of Control*Route PatternMercotnClient Matter CodesLne Groupforced AtitTionzalion CodesHunt ListTranslation PatternHunt PilotCNPflfk5ave2.5 Line Group （ 尋線組）步驟 1: 選擇 Call RoutingRou

15、te/Hunt步驟2:點擊Line GroupCall Routing * MediA Resources Voice Maif Device Application UsAAR GroupDial RulesRoute Filter步驟3:點擊Add NewStatus0 racQinds found步驟4:輸入Line Group Name,并且在Distribution Algorithm 里選擇來電后分配到哪個號碼接聽 這里我們可以選擇由上到下，輪詢，最長的初始時間，或廣播的方式Line Group ConfigurationLine Group InformationBusy*Not

16、 Available* *I Automatically Logout Hunt Member on No AnswerTry next member; then, try next group in Hunt List S/Try next member; thenf try next group in Hunt List V步驟 5: 在 Line Group Member Information 下的 Available DN/Route Partition 里選擇需要將哪些號 碼放入該Group里。I Line Group Member InforniationFind Directo

17、ry Numbers to Add to Line GroupPartitionVDirectory Number ContainsFindAvailable DN/Route Partition10031004A100SL00&V1007Add to Line Group步驟 6:選擇 Call Routing Route/Hunt步驟7: 點擊Hunt List步驟8: 點擊Add NewHunt ListFind Hunt List where Narne begins with *FinH | Clear FiltsrCai Routtfig I3edia Resourcs Voice

18、 Mail Device * Application UsAAR GroupDLal RulesRoute FilterRoute/Hu ntRoute GroupSF Route PatternRoute ListCka&s of ControlRoute PatternIntercomClenl MatterLine GroupForced Authcri2ation CodesHunt ListTrunlAtion PatternHunt PilotCall ParkNo *ctiv 口Ptas nt*r yourAdd New步驟9: 在Hu nt List In formatio n

19、 下的 Name里輸入名字，選擇合適的 CUCM Group并點選En able this Hunt List.然后點擊 Save.StatusStatus: ReadyHunt List InformationDevi匚上！ is trustedMamie*DescriptionCisco Unified Cornrriunications Manager GroupVl Enable this Hunt List (change effective on Save; no reset required)d_| For Vonce Mail UsageSave步驟10: 在 Hu nt Li

20、st Member In formatio n 里選擇 Add Li ne Group,將我們事先創(chuàng)建好的 Line Group添加進來。最后點擊 SaveHunt List Configuration-StatusDeleteIQ CopyReset汐 Apply Config片AddAdd successful-Hunt List Inforniatiom二|Fm Voice Mail U$朗亡kJ Device is trusted-Hunt List Member Information Add Line GroupSelected Groups*VARemoved Groups*De

21、lete Copy |_ResetApply ConfigAdd New步驟 ii：選擇 Call Routing Route/Hunt步驟 12:點擊 Hunt PilotsStatusD records found步驟13: 點擊Add New步驟14:在Pattern Definition 下的Hunt Pilot里輸入需要使用的Group號碼，選擇合適的RouterPartition,在Hunt List下選擇事先創(chuàng)建好的Hunt List,然后點擊 Save.Hunt Pilot ConfigurationRoute FilterRoute Option- Route this pa

22、tternStatusStatus Readyi Pattern DefinitionMLPP Precedence*DefaultX/Hunt List*Hunt-Li st-ITVCall Pickup GroupVJoneAlerting NameASCH Alerting Namei - Block this pattern No Error0 Provide Outside Dial Tone 口 Urgent Priority步驟15:此時配置完成該功能當組內(nèi)成員的座機響鈴時，其余組員可以按話機的New Call Pickup按鍵（或直接拿起話筒然后按Pickup），將該呼叫搶過來

23、。步驟 1: 選擇 Call Routing Call Pickup Group步驟2: 點擊Add New步驟 3: 輸入唯一的 Group名字及Pickup Number.Call Pickup Group ConfigurationDeleteQ CopyAdd NewStatusAdd succefuli Call Pickop Group Information Call Pi匚kop Group Notificationi SettingsCall Pickup Group Notification PolicyNd AlertVCall Pickup Group Notifica

24、tion Timer （seconds；）3* 冶Call InformatjiQni Display For Call Pickup Group NotificationCalling Party Information Called Party Information步驟 4: 將該Pickup Group分配給特定的 Route Partition然后按 Save.步驟5:將該Pickup Group分配給你所需要在同一個Group里的分機號碼在菜單中依次選擇Device-Phone查找號碼1001，點擊號碼1001進入分機號碼配置頁面Stdlub1 racord& foundDi re

25、ctory Numberv begins 碎ith vl1001Find |Clear Filter列HSelect item or enter 百皀arch text VCISCOSearching cn a directory number mfly show the same devvce name multiple times depending on the- number 濟 lines conhgiurEd per device.Phone fl - 1 of 1.時 *Dtvim 口3rtitianD4Mk 口rafeAeaJiI苗SE PFO DEf 1AA40MI1111M

26、1Default11CIPC1001SCCFAdd New | Select Alli | 匚 1芒胡 All |Delete SeizedSeizedApply Config i* SelectedFind Phone inhere將該Pickup Group分配給該號碼No Answer Ring Duration (seconds)Call Pickup GroupCaN-Pickup-Group-ITv步驟6:按Save完成該功能的在一臺話機上的配置，其余話機同理2.7 Route PatternCisco Unified CallManager使用Route Patterns 來控制

27、你內(nèi)網(wǎng)電話呼叫路由模式。你可以通過修改呼叫路由表，使得呼叫更加靈活便于操控Cisco Unified CM Ad m i n 1st rat i o nSystem Find andCal Rolling Resourres AAR GroupDial RulesRcxjle AfterFwlures Dewe UMrMgnagemeint Bullc AdniinisfraliQn Help 護 Add hRcwle/tiuntSIP Route PatiBfmClass 時 ConfroiNnlercamClienj Matter Codes：Forced Authorizabaii Co

28、desTransflation PatternCall Parte.Route Group風ciirte LisiRoute PatternLine GroupHunt LISIHunt PilotFi叫|Clear Filtsr |LJHactiw query. Plaas 4ntr ywjr saarch 匚ritri using tHa cptkinf abovwa.For Cisco Unified Communkatkxis Solutions2.8配置撥外線密碼 FACCode登陸 CUCM ,在 Call Routing菜單選擇 Forced Authorization(FAC/

29、password)Cisco Unified CM AdmFor Cisco Unified Communications 5Call Routing 1edia Resources AdAAR GrojpDial Ruiafi*i-Route FilterRotit&HuntSIP Routs PatternClass of ControlIntercomClient Matter CodesForced Authanzation CodesTranslation Pattern1.點擊 Add NewForced Aurthorization CodeFirndl Forced Autfi

30、Qirig曲on Code where Authonggti加 Vode： Narw 71 begins with 7Find 0田FilterNo acbve query. Please enter yewr search cnrter舊 using tfwAdd NewAutorizatio n Code Name* 填寫員工姓名Autorication Code*填寫撥外線密碼Autoricatio n Level* 填寫 102.在相應(yīng)的Route Pattern 下開啟FACRoute Pattern Confl4juralioniZ3save-Statuis： Status: Re

31、-adyi Pattern Defiri ifionRoute Pattern *Route PartitionDescrii ptionNuimbeiring PlanRoute FnlterMLPP Precede-nce*-1 Apply Call Blocking Percent&aeResource Priority Name space Network DomainRoute Class*Gateway/ Ro ute Lrst*Route1 Option9-177Dr faultv一7 Route this patteirmCEdul)Bloulc this partemin 口

32、 ErraiFCall匚訐in呂社ion第丄 Require Fo-rcied Aurthonzatron CodeAuthorization Level *10I Allow Device Override faZl Provide 口utsiide Oial Tone Allow Overlap Sending O Urgent Priority2.9維護電話本I.Web 登錄 CUCM , User Manager- End User2.新建用戶-StatusStatus: Ready-User Information 3.在話機上按User StatusActiive Local UserUser ID*userPassword!Confirm PasswordPINConfirm PINLat name*userMidd