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1、書山有路勤為徑,學(xué)海無(wú)涯苦作舟。祝愿天下莘莘學(xué)子:學(xué)業(yè)有成,金榜題名!語(yǔ)言類考試復(fù)習(xí)資料大全劍橋商務(wù)英語(yǔ)中級(jí)分類模擬27劍橋商務(wù)英語(yǔ)中級(jí)分類模擬27SPEAKING領(lǐng)導(dǎo)藝術(shù)員工激勵(lì)A(yù): Our manager considers that our employees morale is not very high recently, and Im sure that you can feel that, too. B: Yes, it is not a good sign for the development of our company. It is not hard for us to
2、find many signs reflecting this problem. First many managers complain that their subordinates usually do not finish their tasks till the deadline, therefore making them hard to control the overall situation. A: Ive heard of that, too. And they also told me that the employees are not as active as bef
3、ore, they contribute very little at the brainstorm meeting. But you know, as an advertisement company, creative and original ideas really mean a lot to us. B: Thats right. No wonder our boss is so concerned. Whats worse, Im afraid that our staff lacks sense of identity or sense of belonging to our c
4、ompany, and that may be the root of all the other problems. A: Well, I think your analysis is quite insightful, so we must take some measures for this situation. High work efficiency should be encouraged more in our company, and employees should realise that initiative can be beneficial to everyone.
5、 B: Right. And I think they can be more active and offer more smart ideas if given more material incentives, after all we have to admit that sometimes this is really the most effective way to encourage them. A: That sounds quite reasonable, but I also think that carrying forward our company culture
6、to arouse their sense of belonging can be even more helpful in the future. After all, material stimulation wont last as long as spiritual one. B: I totally agree. Lets hope that we can run our business better after this round of reform. 1. Whats the most common reason for the low morale in a company
7、?答案:I think its the lack of team spirit, because poor cooperation among members causes bad performances and low spirit.2. Do you finish your work in advance or only a few hours before the deadline?答案: I usually try to complete my task as soon as possible in case that I wont finish it on time. I will
8、 make a plan for my task and finish it according to the schedule. I believe that more haste, less speed. 3. Which do you think is more effective to encourage employees, material incentives or special awards like Best Employee of the Year?答案:I think the employees will receive great encouragement if t
9、he two are combined together. But if only one choice can be made, Id prefer the material stimulation.4. What is the ideal or core value of your company?答案: I work in a security company, and our goal is to create greatest value for our client. Our company produces drugs against some particular diseas
10、es, so we advocate human health. 5. Do you recognise your company culture? Why?答案: Yes. My company encourages a harmonious and equal relationship between all people, and I really appreciate that. No. I feel that it pays too much attention to competition. 領(lǐng)導(dǎo)藝術(shù)發(fā)展規(guī)劃A: Our company is doing a great job i
11、n recent years and the market is also booming nowadays, so managers of the high level are considering expanding our business to other regions in China. B: I think its really a good time to explore new market, but before we start, we should make some comprehensive analysis and then decide which regio
12、ns deserve us taking risks. A: Sure. But as the third largest country in the world, there are many regions left untouched for us. Could you recommend some of the most promising regions? B: Well, the western region developing campaign has launched for a period of time, and the economy is becoming eve
13、r prosperous there, so it can be our first choice. Then the central part of China has the largest population, so it can also be a huge market for us. Finally we cannot neglect the northeast part, for the economic situation is getting much better there, so it is also reasonable to reoccupy this marke
14、t. A: You have some very good points. Then can you think of some features of these regions which we should pay attention to before entering markets there? B: First we should take note of the special tastes of the minority groups in the West, for they may have more diversified tastes compared with ot
15、her regions of China. Then we must notice the rather low buying power of the central part, because most of customers are peasants. Finally the extreme cold weather in the northeast also calls for our attention. A: Right, that means we should do some extra work in package and storage to avoid unneces
16、sary damages. B: I am sure that we can expect good performances in the new market as long as we take everything into consideration. 6. Does your company have any plans for expansion?答案: Yes. Weve decided to export our products to other countries in the Continent, like Czech, Hungary, etc. No. With s
17、uch a bleak prospect of the economy, our company does not have such ambitions. 7. Which region of your country do you think has the largest consumption potential? Why?答案:I think its the central part, which includes provinces like Henan, Hubei, etc., because this region has the largest population and
18、 is experiencing rapid growth.8. Which do you think is more fatal for a companys development, a good strategy or implementation capacity?答案: I think the former is of greater importance for a company, for a company without a good strategy is just like a boat without a destination, so it may go astray
19、. As for me, I think the latter is more essential, because it is through specific action that a company grows, not a beautiful blueprint. 9. Is your company brave enough to explore new market all the time?答案:Yes, as a high-tech company, we have to try hard to promote our products to all possible cus
20、tomers before our products become obsolete.10. Which part of the country can bring the highest profits to your company? Why?答案:The east part, of course, because it enjoys the most developed and prosperous economy of the entire country.人力資源團(tuán)隊(duì)建設(shè)A: Since our department is taking more responsibilities,
21、our boss has agreed to recruit a new employee for us. B: Thats very good news, which means that he or she can share some working load with us. A: Maybe we dont have to work extra hours when the new member joins us, so its very important to find the right one. B: Sure. First this person must have a u
22、niversitys diploma in finance at the least, and it is preferable if he has a masters degree. Then he or she needs to master the usage of Excel and PPT, because these two sets of software are used very frequently in our daily work. A: And anything else? B: I was thinking that maybe an experienced per
23、son is more desirable than a grad. Do you agree? A: I totally agree; we really need someone who can get down to work at once. And as for channels to put up our job notice, I think the job-hunting websites like Chinahr can be helpful and some of them are free of charge. B: Right. But someone may not
24、have access to the Internet, so we still have to publish advertisement in the newspaper and participate in some recruitment fairs. A: OK. Hope we can find the right person with all the efforts we make. 11. Do you think your team needs new members?答案: Yes. We need some fresh blood, but its not easy t
25、o find a suitable person. No. I think all members in our team work very hard and we can always finish our task before the deadline. 12. Are you satisfied with your performance during your last interview? How do you plan to improve your performance?答案: Yes. Ive made lots of preparation for my job int
26、erview, and I think the interviewer was quite satisfied with my performance. No. I was ill-prepared and very nervous. I should have been more brave and better-prepared. 13. How many interviews have you attended before you found your present job?答案:To tell you the truth, Id tried at least ten times b
27、efore I found my present job. I think the main reason is that many companies are unwilling to hire inexperienced employees.14. Which channel do you use most for job hunting, Internet, newspaper or recruitment fair?答案:I use the Internet most, there are so many companies putting up their job notices o
28、n professional websites, including Fortune 500 companies like GE, IBM, etc. And once you complete an e-resum, you can apply for many positions very easily.15. Have you ever attended any recruitment fair? Whats your impression?答案:Yes. I was scared, because it was so crowded and my bag got lost.人力資源績(jī)效
29、評(píng)估A: Its April now, time for our performance evaluation of each department, and this time we will start our evaluation from the sales department. B: Yes, as our routine, we will evaluate salespersons performance according to three categories, namely, their sales figures of last year and the rank amo
30、ng all members; numbers of active clients they have, including the clients our salespersons gained or lost and the background and strength of these clients; and their operation costs. A: Could you please say more clearly? B: Sales figures are the direct indicator of a salesmans performance, and we s
31、hould compare the figures with that of other years and with that of other persons, so we can know the trend of the sales. Clients means profits for our company, so the numbers and quality are of great importance to our development. A: I see. And their operation costs also have a direct influence on
32、our price, right? I guess these figures will give us a comprehensive analysis of their last years performances. B: Thats for sure, we have adopted these categories for several years and the effect of such evaluation has been proved. But this year I hope we can find some new measures to encourage our
33、 salesperson. A: So what can we do? . Im thinking of giving the Salesperson of the Year Award to spur them to work harder. Apart from spirit encouragement, we may also offer higher sales commission for those with the highest sales figures. B: Speaking of monetary incentive, we may provide bonus for their cost-saving behaviour as well. A: Good idea! Ill report our discussion to our manager, and Im sure he will like it. 16. How much do you know about performance evaluation?答案:Its an evaluation that compares actual performance with that planned in t
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