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1、 PetSmart Vendor/Supplier C-TPAT QuestionnaireFor orders shipped directly to PetSmart from Foreign FactoriesNote: A domestic vendor shipping in the U.S. is not required to complete this documentVendor NameDallas Manufacturing Co.Vendor Number31249Vendor Point of Contact NameJames MathewsVendor Point

2、 of Contact EmailjmathewsFactory NameShanghai Jiashun Crafts Toys Co., Ltd.Factory Address (Physical location)Southern of Changye Road, Sheshan Industrial Park, Songjiang District, Shanghai, China 201602Factory Point of Contact NameNancy WangFactory Point of Contact Job TitleExport sales directorFac

3、tory Point of Contact EmailjsBrief Description of Products manufactured for PetSmartPet bedsDate Questionnaire Completed2014-03-07Please email completed questionnaire to: PetSmartInternationalTransportationSection #C-TPAT Security CriteriaResponse: Yes, No, or NADescription of Process/Procedure or E

4、xplanation of Not Applicable1BUSINESS PARTNER SECURITYForeign manufacturers must have written and verifiable processes for the selection of business partners including, carriers, other manufacturers, product suppliers and vendors (parts and raw material suppliersetc)1.1Are you or any of your busines

5、s partners currently certified in a government administered supply chain security program? If Yes, please provide name of the program.Yes NANo1.2Do you have a written procedure explaining the process of selecting business partners? Please also explain that process.Yes NANo1.3Do your business partner

6、s demonstrate they meet C-TPAT security requirements? If no, please work with them to verify. See www.CBP.gov for specific requirements.Yes NANo1.4Do you have a process that ensures materials received from business partners (raw materialsetc) have been received via a secured supply chain? Please exp

7、lain the process.Yes NANo1.5Do you conduct periodic reviews of business partners in order to detect weaknesses in security? Please explain the process.Yes NANo1.6Do you outsource any of your security, trucking, personneletc? If yes, please explain which areas of business are outsourced.Yes NANo1.7Do

8、 you conduct background checks on any outsourced companies and their personnel? If no, please work with these business partners to begin doing this.Yes NANo2CONTAINER & TRAILER SECURITYContainer integrity must be maintained against the introduction of unauthorized material and/or persons. At the poi

9、nt of stuffing, procedures must be in place to properly seal and maintain the integrity of shipping containers. A high security seal must be affixed to all loaded containers bound for the U.S. All seals must meet or exceed the current ISO 17712:2010, effective March 1, 2012.2.1Does the factory selec

10、t the trucking company who moves product from the factory to the Port? Provide the name and address of the trucking company.Yes NANo上海睿陽貨物運(yùn)輸有限公司2.2Does the trucking company used by the factory undergo a background check as a business partner? How often are these checks done?Yes NANo半年一次2.3Does the f

11、actory conduct a 7-point inspection for all containers (Front wall, Left & Right Side, Floor, Ceiling/Roof, Inside/Outside doors, Outside/Undercarriage)?Yes NANo7點(diǎn)檢查法2.4Does the factory use and store a 7-point inspection check sheet along with a procedure on how to do the inspection?Yes NANo40天2.5Ho

12、w does the factory ensure containers are stored in a secure location? Yes NANo2.6Does the factory have a reporting procedure when an unauthorized entry into a container or storage area occurs? Explain what happens.Yes NANo有2.7Does the factory purchase High Security Seals? If Yes, do they meet the ne

13、w ISO 17712:2010 standard? Yes NANo滿足2.8Does the factory receive High Security Seals from the carrier? If Yes, please confirm if they meet the new ISO 17712:2010 requirements.Yes NANo2.9Are high security seals controlled by a member of management or an authorized person(s)? Provide the process of co

14、ntrolling seals.Yes NANo2.10Does the factory maintain a log to account for all seal numbers that can be cross-checked to a container and its Purchase orders?Yes NANo2.11Does the factory have a process on how to report any compromised seals or containers to the proper authorities?Yes NANo2.12Does the

15、 factory issue seals randomly? Explain the process.Yes NANo2.13Does the factory have a procedure for tracking when a container departs their facility and arrives to the port timely? Explain how the tracking is done.Yes NANo2.14Does the trucking company utilize any checklist for receiving the contain

16、er and delivery to the port?Yes NANo2.15Does the trucking company have a procedure in place to track the movement of the container to the port?Yes NANo2.16Do any of your products have to go to a third party location for testing or consolidation, prior to movement to the port (rawhides, foodstuffs, L

17、CLetc)? If Yes, please provide name, address and reason for stop.Yes NANo2.17Are any of these movements done by a sub-contracted company? If Yes, please provide company details, address and reason for use.Yes NANo3PHYSICAL ACCESS CONTROLSAccess controls prevent unauthorized entry to facilities, main

18、tain control of employees and visitors, and protect company assets. Access controls include the positive identification of all employees, visitors, and vendors at all points of entry.3.1Does the factory have a system in place to identify employees (badges, uniformsetc)? Please explain system.Yes NAN

19、obadges3.2Are employees required to wear a badge with their photo at all times? Please explain this process.Yes NANoyes3.3Is there a guard or employee at the entrance to check badges? Please explain process and who identifies employees from visitors.Yes NANo有3.4Are employees allowed full access to t

20、he factory? If employees are only allowed in certain areas, response should be “No”. Please explain. Yes NANo有控制區(qū)域的3.5Does management or an authorized person control the issuance of badges or keys to employees? Explain who handles this process.Yes NANo人事部3.6Does the factory maintain a log of badges

21、and who is assigned to them? Please explain process.Yes NANo自己3.7Does the factory check government issued identification when visitors arrive? Please identify who does this verification.Yes NANo保安3.8Does the factory maintain a log for visitors when they enter and exit the facility? Please explain th

22、e procedure.Yes NANo3.9Does the factory require visitors to be accompanied at all times? Explain any exceptions to this process.Yes NANoyes3.10Does the factory issue temporary badges for visitors to identify at the facility? Explain this process.Yes NANoyes3.11Does the factory collect these temporar

23、y badges upon visitors exiting the facility? Explain the process.Yes NANoyes3.12Does the factory check for government issued identification from persons making deliveries to the facility? Explain any exceptionsYes NANo3.13Does the factory restrict the areas of access for persons making deliveries? I

24、dentify where these areas are.Yes NANo裝箱區(qū)、包裝、財(cái)務(wù)、倉庫3.14Does the factory inspect all incoming packages and mail prior to distributing throughout facility? Please explain this process.Yes NANoyes3.15Does the factory have a procedure on how to handle a package that looks suspicious? Please explain proce

25、ss.Yes NANoyes3.16Does the factory have a procedure to identify unauthorized persons at the facility? Please explain the process.Yes NANo3.17Does the factory have a procedure to challenge and remove unauthorized persons at the facility? Please explain the process.Yes NANoyes4PERSONNEL SECURITYProces

26、ses must be in place to screen prospective employees and to periodically check current employees.4.1Does the factory have a procedure for Pre-Employment Verification? Please provide procedure details.Yes NANoyes4.2Does the factory verify the application information, employment history, and check ref

27、erences of prospective employees? Please explain the process.Yes NANoyes4.3Does the factory conduct background checks and investigations of prospective employees or contractors? Please explain the process.Yes NANoyes4.4Does the factory conduct periodic background checks on existing employees? Explai

28、n how often this occurs.Yes NANoYes,once a year4.5Does the factory have a procedure for termination of employees? Please provide procedure details.Yes NANoyes4.6Does the factory remove badges, keys, and/or other company items from terminated employees? Please explain the process.Yes NANoyes4.7Does t

29、he factory disable computer access from terminated employees? Explain when this happens and who is responsible.Yes NANoComputer administrator4.8Does the factory have a procedure for ensuring terminated employees are kept out of the facility? Please explain the procedure.Yes NANoyes5PROCEDURAL SECURI

30、TYSecurity measures must be in place to ensure the integrity and security of processes relevant to the transportation, handling, and storage of cargo in the supply chain.5.1Does the factory have a procedure on which documents are required for receiving & shipping? Please explain the process.Yes NANo

31、Yes,mail parcel program5.2Does the factory have a procedure that ensures computer access and information is safeguarded? Please explain the procedure.Yes NANoYes,computer information system safety control program5.3Does the factory have a process or procedure that verifies cargo data is correct and

32、accurate from business partners? Please explain.Yes NANoYes,Surplus and shortage of goods5.4Does the factory have a procedure that verifies the accuracy and completeness of invoices, packing lists, manifests, weights, carton counts, and bills of lading? Please explain the procedure.Yes NANo5.5Does t

33、he factory reconcile departing cargo against information on the cargo manifest? Please explain process.Yes NANo5.6Does the factory verify product counts, weights, labels, markings prior to leaving the facility against the purchase or delivery order? Please explain who is responsible for this.Yes NAN

34、o5.7Does the factory have a process to track the milestone movements of incoming and outgoing goods? If no, please develop a tracking process to account for movements.Yes NANo5.8Does the factory have procedures in reporting anomalies, illegal or suspicious, to the appropriate law enforcement agencie

35、s? Please explain this process.Yes NANo6PHYSICAL SECURITYCargo handling and storage facilities in international locations must have physical barriers and deterrents that guard against unauthorized access. Foreign manufacturers should incorporate the following C-TPAT physical security criteria throug

36、hout their supply chains.6.1Does the factory have procedures for maintaining physical security? Please explain the procedure.Yes NANo6.2Does the factory have perimeter fencing that encloses the entire facility? Please describe type of fencing used and height of fence.Yes NANo6.3Does the factory have

37、 any internal fencing that enclosed specific areas of the facility (cargo, high-value, hazardousetc)? Please describe type of fence used.Yes NANo6.4Does the factory have a process that ensures all fences are regularly inspected? Please provide timeframes for inspections.Yes NANo6.5Does the factory h

38、ave any gates or gate houses that monitor vehicles/personnel entering/exiting the facility? Please provide details on number of gates for entrances & exits.Yes NANo6.6Does the factory have security or a monitoring system at the gates/gate houses? Please explain process.Yes NANo6.7Does the factory ha

39、ve separate parking areas for private passenger vehicles and cargo handling areas? Please describe where parking areas are.Yes NANo6.8Does the factory allow employees to park near the shipping/receiving areas of the facility? Please explain the situation this is allowed.Yes NANo6.9Is the factory con

40、structed from a material that can resist unlawful entry to the facility? Please describe what material buildings are made of.Yes NANo6.10Does the factory have a process that ensures all buildings are regularly inspected? Please provide timeframes for inspections.Yes NANo6.11Does the factory have loc

41、king devices on all windows, gates, doors, and fences? Please explain any exceptions or further details.Yes NANo6.12Does the factory management or authorized person control and manage the issuance of locks and keys? Please explain this process.Yes NANo6.13Does the factory provide adequate lighting i

42、nside the facility? Please describe the lighting.Yes NANo6.14Does the factory provide adequate lighting outside the facility that includes the following areas: entrances, exits, cargo & storage areas, fence lines, and parking areas? Please describe in details of any exceptions to this list.Yes NANo6

43、.15Does the factory require lighting to be on 24 hours, 7 days a week? Please describe lighting hours if varies.Yes NANo6.16Does the factory utilize any kind of alarm system? Please provide the type(s) of alarm systems at factory.Yes NANo6.17Does the factory utilize any surveillance equipment? If ye

44、s, please provide locations they monitor.Yes NANo7INFORMATION TECHNOLOGY SECURITYSecurity measures must be in place to ensure the integrity and security of internal systems that store company and business partner data.7.1Does the factories computer system have individually assigned accounts that req

45、uire periodic password changes? Please explain your process.Yes NANo7.2Does the factory have documented procedures for IT security policies, procedures, and standards? Please explain the procedure.Yes NANo7.3Does the factory provide training on proper IT security practices? Please describe the train

46、ing.Yes NANo7.4Does the factory have a system in place to identify abuse of IT systems that include unauthorized access, tampering, or altering of business data? Please describe the system used.Yes NANo7.5Does the factory keep backup discs of their internal data? Please explain how often these backu

47、ps are done and if a copy is kept off-site.Yes NANo7.6Does the factory keep all IT equipment in a secured cabinet or room? Please provide location.Yes NANo8SECURITY TRAINING AND THREAT AWARENESSA threat awareness program should be established and maintained by security personnel to recognize and fos

48、ter awareness of the threat posed by terrorists and contraband smugglers at each point in the supply chain. Employees must be made aware of the procedures the company has in place to address situations and how to report it. Additional training should be provided to employees in shipping/receiving ar

49、eas.8.1Have factory employees been trained to be aware of the alarm systems, how to use them, and how to report incidents? Please explain when training takes place.Yes NANo8.2Have factory employees been trained on emergency and threat reporting procedures? Explain when this training takes place for new/cu

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