持續(xù)改進(jìn)管理程序中英文版本

1、文件名稱：Document Title：持續(xù)改進(jìn)管理程序Management procedure for continuousimprovement文件狀態(tài)DOC. Status文件編號版本修訂頁號Doc. No.： COP023Issue: 03Rev: 01Page 1 of 411.0 目的 Purpose規(guī)定了公司對產(chǎn)品的質(zhì)量、成本、服務(wù)(包括交付)、價格和產(chǎn)品和過程特性(尤其是特殊特性) 以及質(zhì)量體系等方面進(jìn)行持續(xù)改進(jìn)的方法， 以確保在滿足顧客要求的前提下，不斷提高顧客滿 意程度、產(chǎn)品質(zhì)量、服務(wù)及降低成本。rements.2.0It stipulates method for con

2、tinuous improvement for product quality ,cost ,service (including delivery) price and characteristics of products and processes (especially special characteristics)a nc method releva nt with quality system to promote customer satisfact ion degree , product quality , service and reduce cost on the pr

3、ec on diti on that we can meet customer s requi范圍Scope適用于公司產(chǎn)品生產(chǎn)過程、服務(wù)活動以及質(zhì)量體系的持續(xù)改進(jìn)。3.0It can be applied to continuous improvement of production processes, service activities and quality system.適用文件 Applicable document以下文件的最新版本有效The latest issue of the following document is effective.COP001糾正和預(yù)防措施控制程序

4、COP002質(zhì)量環(huán)境記錄控制程序4.05.06.06.16.26.37.07.1vQuality and en vir onment records con trol procedure簡稱/定義 Abbreviation/Definition不適用N/A設(shè)備/工具 Equipment/Tooling不適用N/A職責(zé) Responsibilities各相關(guān)部門/人員視需要提出持續(xù)改進(jìn)項目報品保部；Releva nt depts. Bring forward items that n eed to be improved to QA dept品保部負(fù)責(zé)收集/匯總，組織評審及驗證；QA dept

5、are resp on sible to gather and collect review and validati on總經(jīng)理/管理者代表批準(zhǔn)持續(xù)改進(jìn)項目的立項及提供支持。Gen eral Man ager /ma nageme nt represe ntatives are resp on sible to approve the sett ing of items and provide support程序內(nèi)容 Procedure content培訓(xùn)和資格Trai ning and qualificati on文件名稱：Document Title：持續(xù)改進(jìn)管理程序Management

6、 procedure for continuousimprovement文件狀態(tài)DOC. Status文件編號版本修訂頁號Doc. No.： COP023Issue: 03Rev: 01Page 2 of 41持續(xù)改進(jìn)相關(guān)管理人員須經(jīng)過本程序的培訓(xùn)。Man ageme nt releva nt with con ti nu ous improveme nt should be trained this procedure.7.2 持續(xù)改進(jìn)的內(nèi)容 Content of continuous improvement7.2.1計劃外停機(jī)(生產(chǎn)設(shè)備發(fā)生故障而引起停機(jī))時間的縮短；Reduce Mach

7、 ine suspe nsion (caused by equipme nt breakdow n) time out of pla n7.2.2設(shè)備安置、模具工裝更換和機(jī)器調(diào)試時間(能否減少停機(jī)/更換時間)；Equipment installation .moulds and die replacement and machine debugging time (can we reduce Mach ine suspe nsion /replaceme nt time)7.2.3生產(chǎn)周期過長；Product ion period is too long.7.2.4產(chǎn)品報廢、返工和修理(分析產(chǎn)

8、品返工、返修和報廢的原因，制訂糾正和預(yù)防措施，提高產(chǎn)品 一次驗收合格率，不斷減少產(chǎn)品返工、返修和報廢率，降低生產(chǎn)成本，提高經(jīng)營效益 )；Scrapping, rework and repair of products (analyze the causes, set corrective and preventive measures,promote satisfactory rate, reduce Scrapp in g, rework and repair, reduce producti on cost and promote man ageme nt profits)7.2.5場地使

9、用不合理；Irrati onal use of ground7.2.6人力和材料的浪費(fèi)；Waste of huma n resource and material7.2.7質(zhì)量成本過高；Quality cost is too high7.2.8產(chǎn)品搬運(yùn)、儲存過程存在改進(jìn)的潛力(如：搬運(yùn)頻繁、儲存過多)；There exists potential in product conveying and preserving process (such as numerous conveying and too much stocks)7.2.9達(dá)到預(yù)期質(zhì)量目標(biāo)，確定可以再提高；We have rea

10、ched expecta nt quality goal but we can get better.7.2.10其它改進(jìn)機(jī)會等(如來自員工的建議、財務(wù)狀況報表等)Other improvi ng cha nee (such as suggesti on from pers onn el, finan cial con diti on reports, etc) 7.2.11 記錄及文件管理 Management of records and docs7.3持續(xù)改進(jìn)項目的提出及確定The presentation and identification of continuous improvi

11、ng items.7.3.1項目的提出The prese ntati on of items當(dāng)過程顯示穩(wěn)定和達(dá)到可接收的制造能力時，或產(chǎn)品特性可以預(yù)測且滿足顧客要求時，各相關(guān)OPI001-1/02-01文件名稱：Document Title：持續(xù)改進(jìn)管理程序Management procedure for continuousimprovement文件狀態(tài)DOC. Status文件編號版本修訂頁號Doc. No： COP023Issue: 03Rev: 01Page 3 of 41部門/人員可以利用公司的質(zhì)量方針、目標(biāo)、計劃、審核結(jié)果、數(shù)據(jù)分析、糾正和預(yù)防措施以 及管理評審，來持續(xù)改進(jìn)質(zhì)量管理

12、體系的有效性。如認(rèn)為有進(jìn)行持續(xù)改進(jìn)的需要，可提出持續(xù)改進(jìn)項目，并填寫持續(xù)改進(jìn)建議書，對需改進(jìn)的項目進(jìn)行明確的描述（包括改進(jìn)的內(nèi)容、 改進(jìn)所要達(dá)到的目標(biāo)、改進(jìn)所采取的方法/技術(shù)等），報品質(zhì)部。也可以以合理化建議的方式來提出 持續(xù)改進(jìn)項目，合理化建議由品質(zhì)部統(tǒng)一收集。csWhen process shows stable and reaches acceptable manu facture capacity or product characteristi meet customer Bequireme nts ,releva nt depts./pers onnel can main tai

13、n validity of quality management system by quality policy ,goal ,plan ,censoring results ,data analysis ,corrective and preve ntive measures and man ageme nt review .we can bring forward continu ous improvi ng items and fill improving suggestion letter and describe items that need to be improved （in

14、cluding conten t ,goal ,method /tech nique of improveme nt ） and report to QA dept whe n we think it n ecessa to do con ti nu ous improveme nt. We can also bring forward continu ous impro ving items by rati onal suggesti ons. Ratio nal suggesti ons are collected by QA dept.7.3.2 確定項目 Identification

15、of items品保部及時收集、按期匯總、組織評審并確定是否立項（總經(jīng)理/管理者代表批準(zhǔn)）。持續(xù)改進(jìn)計劃的制訂及實(shí)施制訂年度持續(xù)改進(jìn)計劃一旦公司確定立項，則品保部負(fù)責(zé)制訂該項目的詳細(xì)實(shí)施計劃，確定責(zé)任部門及參與部門/人員，并盡可能量化其指標(biāo)QA dept gather ,collect and organize review and identify whether we should set items or not （approved by gen eral man ager /ma nageme nt represe ntatives ）once compa ny decide to s

16、et items, QA dept are responsible to set detailed enforcing plan for the items and identify responsible depts. and atte nding depts. pers onnel and qua ntify its target.7.3.3 項目實(shí)施 enforcement of items品保部將計劃下發(fā)有關(guān)部門/人員，其負(fù)責(zé)按計劃執(zhí)行。當(dāng)項目涉及多個部門或有必要協(xié)調(diào)時， 品保部負(fù)責(zé)牽頭，（或視需要）成立持續(xù)改進(jìn)推進(jìn)小組將活動完成。QA dept distribute pla n to

17、 releva nt depts. /pers onnel and they carry out in accorda nee with it. QA dept lead and set up continuous improvement team to finish the activities when the item invoIves operatio n of many depts. And it n eeds cooperati on.7.3.4持續(xù)改進(jìn)活動的跟蹤及驗證跟蹤The follow-up of continu ous improveme nt and validati

18、on在活動進(jìn)行的各個階段，品保部負(fù)責(zé)跟蹤計劃的實(shí)施，并按計劃規(guī)定的時間向公司報告進(jìn)展情 況；如未達(dá)到預(yù)期效果，應(yīng)責(zé)成責(zé)任部門分析其原因并進(jìn)行改進(jìn)至項目結(jié)束驗證項目完成后， 品保部組織有關(guān)人員進(jìn)行最終驗證，并對該項目的有效性進(jìn)行評價，將評價結(jié)果通報公司，并得到管理層支持。如評價結(jié)果顯示無效或效果不明顯時，應(yīng)重新制定持續(xù)改進(jìn)計劃（按上述程序進(jìn)行）。During every phase of activities ,QA dept are responsible to follow up the enforcement of plan and report developing condition

19、in accordance with stipulated time .if they haven rbached expectant OPI001-1/02-01文件名稱：Document Title：持續(xù)改進(jìn)管理程序Management procedure for continuousimprovement文件狀態(tài)DOC. Status文件編號版本修訂頁號Doc. No： COP023Issue: 03Rev: 01Page 4 of 41effect ,QA dept ask responsible depts. For the reason and make improvement u

20、ntil the item is over and validati on is fini shed .QA dept orga nize releva nt pers onnel do final validati on and evaluate validity of the items and report the results to company and obtain support from management. QA dept re-set continuous improving plan if evaluation result shows it ineffective or there is no obvious effect.7.47.5獎勵措施 Encouragement measures任何員工可對公司運(yùn)行的全過程，包括對工程設(shè)計、產(chǎn)品改良、工藝改良、質(zhì)量管理等方面提 出詳細(xì)的分析、改善方案。由改善管理小組進(jìn)行初期評審，后期考證，對于持續(xù)改進(jìn)效果明顯 的項目，公司給予一定的物質(zhì)和精神獎勵。Company will give some substance and spirit Encouragement for conti