unit 5 order and confirmation letters

1、外貿(mào)英語函電主講教師：王 英Unit 5Order and Confirmation LettersAn order is a request for the supply of a specific quantity of goods. It may result from the buyers acceptance or confirmation of a firm offer made by the sellers or result from the sellers acceptance or confirmation of a counter-offer made by the bu

2、yers. pAn order is a demand to buy an exact amount of goods. p Order letters create one half of a contract. Brief Introductionp訂購信是商業(yè)交往中最常用的一種方式。買方訂購信是商業(yè)交往中最常用的一種方式。買方在收到報盤函后，如果認為賣方所報條件可以在收到報盤函后，如果認為賣方所報條件可以接受，便發(fā)去訂貨函。接受，便發(fā)去訂貨函。Different Samples of Order LettersOrder ReplyPlacing an OrderAcceptanceDe

3、cliningRepeat an Order fresh order new order initial order trial order repeat order duplicate order outstanding order to accept an order to confirm an order to cancel an order新訂單新訂單新訂單新訂單初次訂單初次訂單試訂單試訂單續(xù)訂單續(xù)訂單重復訂單重復訂單未完成訂單未完成訂單接受訂單接受訂單確認訂單確認訂單取消訂單取消訂單Difference between repeat order & duplicate ord

4、erduplicate order：指與原訂單除了裝運：指與原訂單除了裝運期不同外，其它交易條件與原來訂單完全期不同外，其它交易條件與原來訂單完全一致。一致。repeat order: 指除交貨期不同外，其指除交貨期不同外，其它交易條件等未必與原訂單相同的訂單。它交易條件等未必與原訂單相同的訂單。取消訂單取消訂單拒絕訂單拒絕訂單謝絕訂單謝絕訂單執(zhí)行訂單執(zhí)行訂單履行訂單履行訂單執(zhí)行訂單執(zhí)行訂單pA listing format of an order form should include:The quality and specifications of goodsIndicate the n

5、ame of the product, the model or Indicate the name of the product, the model or article numbers, if any, the page of the catalog article numbers, if any, the page of the catalog from which you are ordering, the quantity of from which you are ordering, the quantity of each item, and the price.each it

6、em, and the price.The packing and the price of goodsTerms of paymentTime of shipment訂單或訂購信函應：訂單或訂購信函應：1. 包含詳細的包含詳細的說明、數(shù)量、價格以及貨號說明、數(shù)量、價格以及貨號等等2. 說明說明包裝方式、目的港以及裝運期包裝方式、目的港以及裝運期3. 確認在初期洽談時所同意的確認在初期洽談時所同意的付款條件付款條件1. Use direct language in the first paragraph to tell the seller of the buyers intention to

7、 place an order.2. Describe what is being ordered in great detail. Indicate the catalog numbers, sizes, colors, prices, specifications and all other relevant information that will enable the seller to fill the order without any further questions.3. Close the letter by expressing willingness to coope

8、rate or suggesting future business dealings.Dear Mr. Carter,Please ship us orange marmalade桔子醬桔子醬as per the following terms:We are awaiting your acknowledgement.Faithfully,Letter 2 An Order for Marmalade1. Express appreciation for the order received.2. Assure the buyers that the goods they have orde

9、red will be delivered in compliance with their request. It is also advisable for the sellers to take the opportunity to resell their products or to introduce their other products to the buyers. 3. Close the letter by expressing willingness to cooperate or suggesting future business Dear Sir or Madam

10、:We are pleased to receive your order of September 5, 2007 for Shanghai Printed Pure Silk1 and welcome you as one of our customers.We confirm the supply of Shanghai Printed Pure Silk at the prices stated2 in your letter as follows:Quantity Pattern Number Unit Prices Total Amount15000 yards 9001 US$1

11、2 per yd. US$180 00010000 yards 9003 US$15 per yd.US$150 000(All the prices are CIF San Francisco.) Confirming an OrderTypical expressions for Placing an order;Confirming an order;Accepting an order;Declining an order;Canceling an order.Place and order下訂單：2. place an order with sb. for sth. 跟訂購 We w

12、ish to place an order with you for 2000 canvas folding chairs.我們想向貴方定購2000把帆布折疊椅。(canvas folding chairs)We hope that we will place large orders with you in the future.我們希望將來能向你們大量訂貨。3. Supply from stock 現(xiàn)貨供應我們希望你們能夠現(xiàn)貨供應我們的訂單。We hope that you can supply our order from stock.確認訂單：1. to confirm ones or

13、der 確認訂單茲樂意確認今早拍發(fā)的電報訂單如下。(dispatch, cable order)We are glad to confirm our cable order dispatched this morning as follows.2. in stock (out of stock)有（無）存有（無）存貨貨As the goods you ordered are now in stock, we will ship them without fail as early as possible.因為貴方訂貨尚有存貨，本公司將一定盡快發(fā)運。We are very pleased to

14、receive your order and confirm that all the items required are in stock.很高興接到貴方訂單，并確認所需的全部貨物均以現(xiàn)貨供應。Accept and order接受訂單：接受訂單：1. to accept ones order 接受某人訂單接受某人訂單貴方123號訂單已收到，謝謝。我們接受此訂單并將于6月初交貨。(dispatch)Thank you for your Order No.123. We accept it and will dispatch the goods early June.2. to confirm

15、 acceptance of ones order 確認接受某人訂單We are pleased to receive your order and confirm acceptance of it.很高興接到你方訂單，現(xiàn)確認予以接受。Decline an order拒絕訂單：1. to be unable (not in a position) to accept ones order 無法接受某人訂單由于工資和原料價格大幅上漲，很抱歉無法按我方半年前所報價格接受訂單。(wages, rise book/accept the order)As wages and prices of mate

16、rials have risen considerably, we regret we are not in a position to book the order at the prices we quoted half a year ago.3. can not entertain any fresh order 不能接受新的訂單As our factories are fully committed for the fourth quarter, we regret our inability to entertain any fresh order.由于我方工廠第四季度的貨基本接滿，

17、我們歉難接受新的訂單。(fully committed for the fourth quarter)Execute an order執(zhí)行訂單：執(zhí)行訂單：1. to execute (fulfill) an order 執(zhí)行訂執(zhí)行訂單單Please be assured that the order will be punctually fulfilled.請放心，我方將準時運交訂單定貨。(puntually)我方已收到貴方751號訂單，訂單的執(zhí)行將使貴方滿意。(to ones satisfaction)We have received your order No. 751 and it wi

18、ll be executed to your satisfaction.2. to ensure the fulfillment of an order保證訂單的執(zhí)行保證訂單的執(zhí)行請及時開立有關信用證以保證訂單的執(zhí)行。Please open the relevant L/C in time to ensure the fulfillment of the order.3. to recommend sth. as a substitute推薦某物作為代用品Unfortunately, your order goods Model No. 84 are now out of stock, but

19、 we recommend No. 85 as a substitute which is very close to your choice in quality though slightly higher in price.很抱歉，貴方所訂購的84型產(chǎn)品目前已無存貨，故推薦85型產(chǎn)品，此產(chǎn)品與貴方指定的產(chǎn)品在質(zhì)量上極其相近，只是價格稍貴。1. Something unexpected has compelled us to ask you to cancel part of our order and to deliver only 1,000 cases black tea inste

20、ad of 2,000 cases.意外的事件迫使我方要求貴方取消部分訂單，改發(fā)1000箱紅茶，而不是2000箱。(something unexpected, case)2. 很抱歉，由于貴方產(chǎn)品質(zhì)量低劣，我方不得不取消合同。(inferior)We regret that we have to cancel our order because of the inferior quality of your products. Writing Practice 1假設你公司收到ABC公司數(shù)碼照相機(digital camera)的價格表和樣品，對報價(quotation)和產(chǎn)品質(zhì)量感到滿意，決

21、定訂購。請你寫一封訂購信，告訴對方訂購數(shù)量、價格、貨運期、付款方式，并希望來函確認訂購。 Dear Mr. Zhang: We have received your price list for digital cameras and the sample. We are satisfied with your quotation and the quality. We would like to place the following order with you: Commodity: Digital camera Specification: Kodak EasyShare DX7630

22、 Quantity: 2000 Price: $290 each Date of shipment: By 15th October, 2013 Payment: By L/C Please confirm acceptance of our order by return mail and send an advice of shipment. We are looking forward to receiving your L/C soon. Yours sincerely, Wang Ying Wang Ying Writing Practice 2Words for reference1. sales note 售貨單 2. in duplicate 正副本各一份,一式二份 3.