大堂副理英語口語

1、大堂副理英語口語大堂副理日常用語1、您是第一次入住我們酒店嗎？Is this your first stay our hotel?2、如果您有任何需要請通知我們。If you need something to help. Let us know.3、撥外線請先撥“9”，再撥您的號碼。Please dial the "9" before you dial the number.4、您對我們的服務(wù)有何意見？What do you think of our service?5、我們期待您今晚光臨。We look forward to having you with us ton

2、ight.6、我不能保證什么，只能盡力而為。I can't guarantee anything. But I will try to my best7、您要留口信嗎？Would you like to leave a message?8、請不要在這里抽煙。Please don't smoke here.9、請您再說一遍好嗎？Could you repeat that? Please.10、我領(lǐng)您去房間好嗎？Shall I show you your room?11、西餐廳在三樓。The western restaurant on the Third floor12、早餐供應(yīng)時

3、間是早上7： 00-10： 00oServile hours are 7:00am to 10:00am for breakfast.13、因為天氣不好，今天游泳池暫時不開放，非常抱歉。Because of the bad weather the swimming poor won't open today.We are so sorry.14、有人接待您嗎？Is some one taking care of you?15、您昨晚休息的好嗎？Did you sleep well last night?16、我們對于團體預(yù)訂有一定優(yōu)惠。We have a special rate fo

4、r a group reservation.17、您替他承擔所有費用嗎？Would you cover all the expenses for him?18、給您打個9折。Have a 10 percent discount for you.19、您可以憑房卡免費享受桑拿服務(wù)。You can take the room card to enjoy sauna service. It's no charge.20、根據(jù)酒店規(guī)定，凡過12點后退房，我們將收取半日租。According to our hotel regulations* A half-day's rent is c

5、harged gains a room not vacated by 12:00 noon.21、我一定處理這件事。I promise to aft end to the matter promptly.22、我為此道歉。I apologize for this.23、我保證此類事件不再發(fā)生。I assure you it won't happen again.24、恐怕您誤會我的意思了，我能解釋一下嗎?Pin afraid you have misunderstood what I said. Perhaps I can explain again.25、這是違反酒店制度的。It&#

6、39;s against the hotePs regulations.26、您房間打破一個水杯，您必須賠償。You broken a glass. I'm afraid you'll have to pay for the damage.27、謝謝您給我們的建議。Thank you for your comments.28、請不必擔心，我馬上派人到您的房間去。Please don't worry. PH send someone up to your room right away.29、感謝您為我們提供這些情況，我立即去了解。Thank you for tellin

7、g us about it. I'll look into the matter at once.30、我們做了應(yīng)當做的事。We're done what we ought to.31、您需要換房嗎？標準間還是單間?Would you need change a room? Standard room or single room?32、從酒店出去左轉(zhuǎn)，筆直往前走，友誼商店就在第2個十字路口， 走路大概10分鐘。Out of the hotel turn left and go straightness. The Friend shop is on the second cro

8、ssing. It take ten minutes on foot.33、您的押金不夠了，請您至前臺收銀預(yù)付續(xù)住租金。Ybur deposit is not enough. Please pay in advance for additional nights with Front office Cashier34、酒店的地址是：長沙市韶山北路126號 郵編：410011The hotel address is 126 Shaoshan Noth Road Changsha, China.Postcode 410011.35、您如果有貴重物品，可以寄存于前臺收銀保險箱內(nèi)。If you hav

9、e some valuables. It can leave with the safety box of front Cashier.36、對不起，您的簽證過期了。Sorry. Your visa has expired.37、您能告訴我您在哪間房嗎？行李員會將您的行李送至您的房間。Can you tell me your room number? The bellman will help you with your bags.38、今天的美元牌價是8.07。Today exchange rate is 8.07 Yuan to the dollar o39、對不起，我們只為住店客人提供兌

10、換服務(wù)。Sorry. Pm afraid we can only change money for our guests staying here.40、非常對不起，我馬上派人到您房間去取。I'm veiy sorry. I'll send somebody to your room right away to pick it up.41、我會將有關(guān)情況告訴我們的經(jīng)理，并且請他和您聯(lián)系。I'll tell our manager about it and ask him to contact you.42、好的，我可以馬上給您查找，并盡快給您答復(fù)。Ok. I'l

11、l check for you and as soon as I can come up with an answer.43、我們有郵局給您的一個包裹。We have a package from the post office for you.44、您出去的時候一位朋友來拜訪您，給您留了一張字條。While you were out, a friend of yours came by to see you. He left a note for you.44、我會為您安排一輛出租車。I'll arrange a taxi for you.45、請問您找哪位客人，因為我們必須先通知客人。May I have the guest' s name, because we must announce visitors to our guests o46、不好意思，電話沒人接。Sorry, there is no answer o47、讓您久等了，我能幫助您嗎?Sorry to have kept you waiting, may I help y