外貿(mào)函電英文課件unit 3

1、international business english correspondence楊曉輝楊曉輝 1397224185213972241852unit 3 international business english correspondence by learning this unit, students shouldunderstand the channels to get the needed credit information of other firmslearn the importance of credit inquiry in international trad

2、egrasp commonly used words, phrases and sentenceslearn how to write credit inquiry letters in right structure unit 3 credit and status inquiry teaching objectivesunit 3 international business english correspondenceintroduction1how to ask for or give reference2sample letters learning3summary and supp

3、lement4exercises in class5unit 3 credit and status inquiry unit 3 international business english correspondenceintroduction1) reasons for credit and status inquiryimporters exporters4cs: credit, character, capital, capacity 2) sources of credit and status inquirya. bank reference: b. trade reference

4、: chamber of commerce; commercial counselors office; credit inquiry associate; other firms or companies; inquiry group of your ownunit 3 international business english correspondenceintroduction3) rules of letters of credit and status inquiriesa. a letter of inquiry should be in the positive and fav

5、orable tone; a letter of reply should be frank, sincere and honest. b. the letter should be short, concise and varied in grammar and choice of words; paragraphs are arranged to state one problem in one paragraph;c. make sure that your inquiry is based on the third party that can be relied on such as

6、 a bank, a chamber of commerce or another company;b. state your request in a direct wayd. words as “strictly confidential” often appear in the beginning of the letter and on the envelope.e. its polite to enclose a reply envelope because you are asking for help.unit 3 international business english c

7、orrespondencehow to ask for or give reference1) when the company voluntarily offers their references, they may say: a. please refer to company/bank for our credit standing. 請向某公司請向某公司/銀行查詢我們的資信情況。銀行查詢我們的資信情況。 b. information about our company can be got from.c. for information about our company pleas

8、e refer to/contact.d. should you wish to make any enquiries about us, please write to.e. we shall be pleased to provide the usual trade references.unit 3 international business english correspondencehow to ask for or give reference2) how to ask for references when you are approached by a foreign com

9、pany? a. thank you very much for your letter of . as we have not had the pleasure of doing business with you, would you please supply us with references? 感謝貴方感謝貴方x日的來函。過去未能有幸與貴公司做生意，煩請?zhí)峁┤盏膩砗＿^去未能有幸與貴公司做生意，煩請?zhí)峁┠馁Y信證明人。您的資信證明人。b. we appreciate your interest in our company and should be glad if you cou

10、ld provide us with two bank references.感謝貴方有意與我們做生意，如能提供兩個銀行資信證明人我們感謝貴方有意與我們做生意，如能提供兩個銀行資信證明人我們將不勝感激。將不勝感激。c. could you ask your bank to send us a letter of recommendation? 能否請貴方銀行給我們寄來推薦信。能否請貴方銀行給我們寄來推薦信。unit 3 international business english correspondence3) how to make inquiries in your letter? we

11、 should appreciate your advice regarding (concerning):如能提供以下建議我們將不勝感激如能提供以下建議我們將不勝感激:a. their credit standing. 他們的資信情況他們的資信情況 b. their line of business / business scope. 業(yè)務(wù)范圍業(yè)務(wù)范圍 c. their reputation. 聲譽聲譽 we should like to know 我們想知道我們想知道 a. if they pay their debts promptly. 他們是否即時償債他們是否即時償債 b. if t

12、heir financial standing is strong. 在財務(wù)上是否有實力在財務(wù)上是否有實力 c. why they switch to us for their supply. 為什么向我們購買為什么向我們購買d. whether it is safe to allow them credit to certain amount of money. 給給他們這個數(shù)額的信貸是否安全他們這個數(shù)額的信貸是否安全unit 3 international business english correspondence(strictly confidential)dear sirs,we

13、have received an order of 50,000 from thomas wilson co., ltd., 56 clark street, sydney, and they have identified you as a reference.before we grant credit of this amount we should be obliged for any information you can give us about their financial standing, the extent of their business, and their r

14、eputation for meeting obligations.any information you send us will be held in strict confidence. since the above-mentioned company expects an early decision from us, we would be extra grateful for an early comment. we enclose a stamped addressed envelope for your reply.thank you in advance for help

15、in this matter.yours sincerely,richard shaw sales managerunit 3 international business english correspondencesummary: contents in credit and status inquiry lettersa. stating the relationship between the two parties and the reasons for inquiriesb. stating the reference in detail including financial s

16、tanding, business extent and reputation for meeting obligationsc. making sure that the information offered will be strictly kept secret and explain the reason for an early replyd. enclosing a stamped addressed envelope for replye. expressing thanks and hopes to get further helpunit 3 international b

17、usiness english correspondencefavourable reply to credit inquirya. the company is one of the leading companies in the firm concerned; the said firm; the firm in questionthe captioned company; the subject companyb. the company is quite well-known in 知名度很高知名度很高 c. it enjoys a good reputation. 享有良好信譽享有

18、良好信譽d. theyve never failed to meet their engagement / obligations / commitment / debts. 總能履行承諾總能履行承諾/還債還債e. their transactions with us have been satisfactory.f. we consider it good for amount of money. 我們認(rèn)為在我們認(rèn)為在范圍內(nèi)的信貸沒有問題范圍內(nèi)的信貸沒有問題 g. their financial status is sound. 財務(wù)情況良好財務(wù)情況良好unit 3 internationa

19、l business english correspondenceunfavourable reply to credit inquirya. we regret to inform you that company has some difficulties in . 我們很遺憾地通知你們該公司在我們很遺憾地通知你們該公司在方面有麻煩。方面有麻煩。 b. it seems to us that their problem is due to poor management/ overtrading. 看來他們的問題在于經(jīng)營不善看來他們的問題在于經(jīng)營不善/過額貿(mào)易。過額貿(mào)易。 c. i am

20、afraid we are unable to trace them on our account. 抱歉，在我們公司的往來帳目里沒有他們的名字。抱歉，在我們公司的往來帳目里沒有他們的名字。 d. we have to tell you that you should treat their request for credit with caution. 我們不得不告訴你在對待他們的信貸請求時要謹(jǐn)慎。我們不得不告訴你在對待他們的信貸請求時要謹(jǐn)慎。 unit 3 international business english correspondenceunfavourable reply to

21、 credit inquirye. we have to press the company for payment many times. 我們不得不多次向那個公司催款。我們不得不多次向那個公司催款。 f. it is very likely that the company will go bankrupt. 這個公司很可能要倒閉了。這個公司很可能要倒閉了。g. unfortunately, we are not able to provide the information you need as our trade volume with them was not large enou

22、gh to justify any responsible opinion. 很抱歉，我們不能提供你們需要的信息，因為我們與他很抱歉，我們不能提供你們需要的信息，因為我們與他們的貿(mào)易額不大，不足以提供任何負(fù)責(zé)的觀點。們的貿(mào)易額不大，不足以提供任何負(fù)責(zé)的觀點。unit 3 international business english correspondencesample letters learningincoming letter:unit 3 international business english correspondencesample letters learningoutgo

23、ing letter 1 ( favorable reply ):unit 3 international business english correspondencesample letters learningoutgoing letter 2 ( unfavorable reply ):unit 3 international business english correspondencedear sirs,we would like you to inquire into the financial and credit status of a firm in milan on ou

24、r behalf. the firm is santo domino co., distributor of spare parts for cars. its bank is the banco di italiano of 73 via milano.we would like to know its general financial reliability, in particular, its trade with us will involve a sum of $50,000 initially, and perhaps a monthly credit of $50,000 w

25、ill be required.we should be grateful if you would let us know whether this credit is justified in view of its record in meeting payment dates. is there a record of bad debts? we need to know this if we are to extend credit to it.yours faithfully,unit 3 international business english correspondences

26、ample letters learningchina national import & export corp.beijing branchbeijing, chinamarch 25, 2005bank of chinahong kongdear sirs,private & confidentialunit 3 international business english correspondencewe would like you to obtain for us information about financial and credit status of a

27、firm in hong kong.the name of the firm is oriental audio & video equipment, 12/f wheelock house, 5 pedder street, central hong kong. as our trade with them will involve the amount of us$ 10,000 initially, we would like to know if this credit is justified. the reference they have given us is stan

28、dard chartered bank, hong kong. would you please approach the said bank for all possible information we require?we are most grateful for your help in this matter.yours faithfullychina national import & export corp.unit 3 international business english correspondencebank of chinahong kongapril 12

29、, 2005china national import & export corp.beijing branchbeijingchinadear sirs,favorable reply to the status inquiry letterunit 3 international business english correspondencewe have received your letter of 25 march asking us to obtain the information concerning the financial and credit status of

30、 the mentioned company. we now have the information from standard chartered bank, hong kong.it is a private company, established in 2002. the information we have indicates that it enjoys a good reputation and it meets its commitment promptly. the credit amount mentioned in your letter seems to be sa

31、fe.the information above is confidential without any liability on our part.yours faithfullybank of chinaunit 3 international business english correspondencedear sirs,private and confidentialwe have received your letter of 25 march asking us to obtain the information concerning the financial and cred

32、it status of the company in question. unfortunately we have to inform you that you should exercise caution when granting the company credit.in 2004, the company was involved in a lawsuit with one of its suppliers for the sum overdue although their supplier withdrew the charge after they received the

33、 payment.unfavorable reply to the status inquiry letterunit 3 international business english correspondenceit seems that the company has run into financial difficulty because of overtrading. therefore it is not advisable to enter into credit transaction with them.the above information is strictly co

34、nfidential.yours faithfullybank of chinahong kongunit 3 international business english correspondencedear sir,the maryland inc.the subject company is now offering to represent us in the sale of our sewing machines, and has referred us to your bank for detailed information about its credit standing,

35、business capacity and character. we shall appreciate it if you will give us your frank opinion on these points regarding the company.any information you may give us will be treated strictly in confidence.we assure you of our reciprocating your courtesy at any time.yours respectfully,unit 3 internati

36、onal business english correspondencegentlemen:the maryland inc.the subject company you inquired about by your letter of october 15, 2001, has been maintaining an account with us for the past twenty years, during which they have never failed to meet their obligation. their balance sheets of recent ye

37、ars enclosed will show you that their import business in sewing machines has been managed and operated under a satisfactory condition.we believe that they owe their reputable position among the local wholesalers in our district to their steady and sincere way of conducting business.please note that

38、this information is furnished without any responsibility on our part and should be held strictly confidential.yours truly,unit 3 international business english correspondencegentlemen:we have received a sudden bid from freemen brothers company, london, with which you are now doing business and the f

39、irm gives us your name as a reference.we shall appreciate it if you will let us have the following information:1. how long have you been in business relations with the firm?2. what credit limit have you placed on their account?3. how promptly are terms met?4. what amount is currently outstanding?any

40、 information you may give us will be treated as strictly confidential and expenses accruing from this inquiry will be gladly paid by us upon receipt of your bill.very truly yours,unit 3 international business english correspondencedear sirs,re: your inquiry no.119 of april 14in reply to the above in

41、quiry, we are pleased to enclose a copy of the report on the mentioned company. please note that the information is furnished at your request without any responsibility whatsoever on the part of this bank or on any of its officers.it is a condition of this letter that the name of this bank will not

42、be disclosed in the event of our report being passed on to your clients.yours truly,unit 3 international business english correspondencereport on freemen brothers co., londonwe are told:partners: mr. john freemen mr. william freemenestablished in january 1958do business as importers of and dealers in laboratory and pharmaceutical eq