高職高專英語(yǔ)第一冊(cè) Unit 4Making a Telephone Call

1、Unit 4 Making a Telephone Call Teaching aims:1 students grasp focal words and expressions 2 students grasp how to make a telephone callImportant points: How to make a telephone call Difficult points: Focal function and patterns New words studyPhone n. 電話；耳機(jī)，聽(tīng)筒 vt. 打電話 vi. 打電話 You stop at home until

2、I phone you. 我不給你打電話，你就呆在家里。 I bated my breath and waited by the phone. 我屏住呼吸等候在電話機(jī)旁。Design vt. 設(shè)計(jì)；計(jì)劃；構(gòu)思n. 設(shè)計(jì)；圖案vi. 設(shè)計(jì) He chicaned every detail of the design. 他對(duì)設(shè)計(jì)的每一細(xì)節(jié)都加以挑剔。 We have to rely on him to make the design. 我們不得不仰仗著他來(lái)進(jìn)行這項(xiàng)設(shè)計(jì)。Designer n. 設(shè)計(jì)師；謀劃者 adj. 由設(shè)計(jì)師專門(mén)設(shè)計(jì)的；享有盛名的；趕時(shí)髦的Arrange vt. 安排；排列；整理

3、vi. 安排；排列；協(xié)商arrange for 安排；為做準(zhǔn)備 How do you arrange the dials? 你如何安排這些開(kāi)關(guān)? Can you arrange a meeting with the premier? 你能安排與總理會(huì)晤嗎?arrangement n. 布置；整理；準(zhǔn)備Bank n. 銀行；岸；淺灘；儲(chǔ)庫(kù)vt. 將存入銀行；傾斜轉(zhuǎn)彎vi. 堆積；傾斜轉(zhuǎn)彎central bank 經(jīng)中央銀行 commercial bank 商業(yè)銀行 bank of china 中國(guó)銀行 world bank n. 世界銀行 bank account 銀行存款；銀行往來(lái)帳戶 ban

4、ker n. 銀行家；銀行業(yè)者；掘土工 New words studyDialogues studyDialogue A: One Moment, pleasel1. listen and read following CDl2. language pointsl3. do exercises to dialogue A Wang Fang is the secretary of a shoe factory. She is phoning the Business Design Center in Beijing. She wishes to arrange a meeting betwee

5、n Mr. Li, her manager, and Mr. Smith, who is in charge of an exhibition. Operator: Business Design Center. Good morning. Can I help you? Wang: May I speak to Mr. Smith, please? Operator: Who is calling, please? Wang: This is Miss Wang from Shanghai No. 1 Shoe Factory. Im phoning from Shanghai. Opera

6、tor: One moment please. Wang: Hello? Operator: Im trying to connect you. Hold the line, please. Operator: Hello, Miss Wang, youre through. Mr. Smiths number is ringing. Wang: Thank you. Dialogue A: One Moment, pleaseNotes to dialogue A 1. She is phoning the Business Design Center in Beijing. 1) 這句話用

7、的是現(xiàn)在進(jìn)行時(shí)態(tài)?，F(xiàn)在進(jìn)行時(shí)由be + 動(dòng)詞的現(xiàn)在分詞即v+ing 構(gòu)成(注意phone 加ing時(shí)末尾不發(fā)音的字母e被去掉了，其它末尾有不發(fā)音的字母e的動(dòng)詞也要這樣處理；動(dòng)詞末尾音節(jié)為單元音 + 單輔音構(gòu)成，又重讀時(shí)要雙寫(xiě)該輔音字母再加ing，如stitting)，表示此時(shí)或現(xiàn)階段正在進(jìn)行的動(dòng)作，有時(shí)也用于表示動(dòng)作即將發(fā)生。 eg. The woman secretary is making a telephone call with her mobile phone. 女秘書(shū)正用手機(jī)打電話 The woman secretary isnt making a telephone call w

8、ith her mobile phone. Is the woman secretary making a telephone call with her mobile phone? Yes, she is. / No, she isnt. What is the woman secretary doing? (對(duì)動(dòng)作，即上面的劃線部分提問(wèn)) 2) phone/ring/call sb. 或make a telephone call to sb. 給某人打電話打長(zhǎng)途是 make a long distance call phone 是telephone 是簡(jiǎn)略形式，如同： exam - exa

9、mination考試 lab - laboratory實(shí)驗(yàn)室 math(s) - mathematics 數(shù)學(xué) Business Design Center 是專有名詞，單詞首字母大寫(xiě) Notes to dialogue A2. She wishes to arrange a meeting between Mr. Li, her manager, and Mr. Smith (who is in charge of an exhibition). her manager 是Mr. Li 的同位語(yǔ)，同位語(yǔ)的作用是對(duì)前面的名詞做進(jìn)一步說(shuō)明。第二單元對(duì)話A中有Wu Yong, a boy stud

10、ent.其中a boy student就是Wu Yong的同位語(yǔ)。 Mr. Smith (who is in charge of an exhibition) 中的who 引導(dǎo)一個(gè)定語(yǔ)從句修飾Mr. Smith，對(duì)他做進(jìn)一步說(shuō)明。in charge of 我們學(xué)過(guò)，意為“負(fù)責(zé)”。 3. Who is calling, please? 請(qǐng)問(wèn)您是哪位？ 這是打電話的特定用語(yǔ)，不象平時(shí)說(shuō)Who are you? 第六、八、九三個(gè)單元我們專門(mén)學(xué)習(xí)電話用語(yǔ)，請(qǐng)同學(xué)們留意標(biāo)注了詞組的課文中要求會(huì)背、會(huì)默的斜體的表達(dá)法。 4. This is Miss Wang from Shanghai No.1 sho

11、e Factory. 打電話時(shí)回答Who is calling, please? 不說(shuō)Im而說(shuō)This is 還可以說(shuō)： This is speaking. 或干脆說(shuō) Speaking. 5. Im phoning from Shanghai. 這句話用的是現(xiàn)在進(jìn)行時(shí)態(tài)。注意介詞from 表示“從”。 6. One moment, please. 這是祈使句，前面省略了you 和wait。 譯文對(duì)話一 請(qǐng)稍等 王芳是一家制鞋廠的秘書(shū)。她正在給北京的商業(yè)設(shè)計(jì)中心打電話。她想給她的經(jīng)理李先生和負(fù)責(zé)鞋展的史密斯先生安排一次會(huì)面。 接線員：商業(yè)設(shè)計(jì)中心。早上好。您要哪里？ 王小姐：請(qǐng)接史密斯先生。 接

12、線員：請(qǐng)問(wèn)您是哪里？ 王小姐：我是上海第一制鞋廠的王小姐。我是在上海給您打電話。 接線員：請(qǐng)稍候。(過(guò)了片刻) 王小姐：喂？ 接線員：我正在給你接線。請(qǐng)別掛機(jī)。 接線員：喂，王小姐，接通了。史密斯先生的電話響了。 王小姐：謝謝。 Dialogue B: This Is Mr. Smith Here l1. listen and read following CDl2. language pointsl3. do exercises to dialogue BDialogue B: This Is Mr. Smith HereNow Wang Fang is speaking to Mr. Sm

13、ith on the phone. Mr. Smith: Hello, this is Mr. Smith here. Miss Wang: Good morning, Mr. Smith. This is Wang Fang. I work for Shanghai No.1 Shoe Factory. Id like to make an appointment for our manager, Mr. Li, to meet you. Its about the shoe exhibition youre holding next month. Mr.Smith: Ah, yes. I

14、would be happy to meet Mr. Li. Which day is convenient? Miss Wang: Mr. Li is arriving in Beijing on Thursday. Thats the 17th. Mr. Smith: How about 2 oclock? Miss Wang: Thats all right. Ill make a note of it. Mr. Smith: Good. Im looking forward to seeing him at 2 on the 17th, then. Miss Wang: Ok. Tha

15、nk you very much, Mr. Smith. Mr. Smith: Not at all. Good-bye. Miss Wang: Good-bye. Notes to dialogue B1. Now Wang Fang is speaking to Mr. Smith on the phone. 這句話用的是現(xiàn)在進(jìn)行時(shí)。speak/ say /talk to sb. 和某人說(shuō)話 2. Id like to make an appointment for our manager, Mr. Li, to meet you. Id like to do sth. 這是英語(yǔ)口語(yǔ)里極常

16、用的句型，意為我想要或我愿意做某事。以后我們常會(huì)見(jiàn)到。 eg. What would you like, coffee or tea? 3. Its about the shoe exhibition (youre holding next month). 代詞it指的是上句的appointment。youre holding next month是限定 the shoe exhibition的定語(yǔ)從句，意為“你們下個(gè)月要舉辦的”。youre holding是用進(jìn)行時(shí)表將來(lái)。這句話里還隱藏著一個(gè)詞組：舉辦鞋展。請(qǐng)找出來(lái)。 Notes to dialogue B4. Mr Li is arriv

17、ing in Beijing on Thursday 這句話也是是用進(jìn)行時(shí)表將來(lái)。 arriving in Beijing 到達(dá)北京 arrive 后還可以跟介詞at，表示“到小的地方”，如 arrive at the classroom 我們還學(xué)過(guò)get (to) 和reach，都是“到達(dá)”的意思。 eg. Well get there at 4 p.m.(here, there 在這里是副詞，本身有“在”的意思，故不必再跟to on Thursday 在星期四 注意：日期或表示某一天的詞、詞組前一定用介詞 on。 on my birthday 我生日那天 on the Mid-Autumn

18、 Festival 在中秋節(jié) Notes to dialogue B5. How about 2 oclock? How about? 怎么樣？常用于商量事情，進(jìn)行選擇時(shí)。也說(shuō)What about? 6. Ill make a note of it. 這是一般將來(lái)時(shí)態(tài)的句子。該時(shí)態(tài)由shall (用于第一人稱)或will (用于任何人稱) + v. (動(dòng)詞原形) 構(gòu)成，表示未來(lái)某時(shí)間將發(fā)生的事情。ll為shall或will 的簡(jiǎn)略形式。 eg. I shall / will be on line tonight. 我今天晚上上網(wǎng)。 (1) (2) I shant / wont be on li

19、ne tonight. Will you be on line tonight? Yes, I will. / No, I wont. (1) What will you do tonight? (2) When will you be on line? 7. Im looking forward to seeing him. look forward to 中的to是介詞，故后面的動(dòng)詞see加了ing變成動(dòng)名詞(以作介詞的賓語(yǔ))。 8. Thank you very much. Not at all. 別人謝謝你你還可以回答說(shuō)： Youre welcome. 或Dont mention it

20、. 或Its a / my pleasure.等 譯文對(duì)話二 我就是史密斯先生 現(xiàn)在王芳正在與史密斯先生通電話。 史密斯先生：喂，我就是史密斯先生。 王小姐：早上好，史密斯先生。我叫王芳，是上海第一制鞋廠的。我想安 排您和我們李經(jīng)理見(jiàn)個(gè)面，談?wù)勏聜€(gè)月你們要舉辦的鞋展的事。 史密斯先生：好啊，我很高興和李先生見(jiàn)面。哪一天比較方便呢？ 王小姐：李先生星期四到北京，那天是17號(hào)。 史密斯先生：2點(diǎn)鐘可以嗎？ 王小姐：可以，我記一下。 史密斯先生：好的，我期待著17號(hào)下午2點(diǎn)與他見(jiàn)面。 王小姐：好，非常感謝，史密斯先生。 史密斯先生：不客氣，再見(jiàn)。 王小姐：再見(jiàn)。 補(bǔ)充句型 打公用電話：打公用電話：

21、1. Im calling from a public phone, so Ill call her again. 2. Im not at home now, so Ill call her around three oclock again. 3. May I use your phone? 4. Would you mind if I use your phone? 5. How do I get an outside line? 翻譯&解析： 1. 我現(xiàn)在是打公用電話，我會(huì)再打給她。 2. 我現(xiàn)在不在家里，三點(diǎn)左右我會(huì)再打給她。 3. 我可以借您的電話用一下嗎？ 4. 你不介意

22、我用你的電話吧？ 5. 如何打外線？ 解析：1. public phone 是公用電話， pay phone 也是(投幣式)公用電話；而公用電話亭則是telephone booth.2. 在外打公用電話就表示無(wú)法讓對(duì)方回電，所以通常會(huì)再告知下次聯(lián)絡(luò)時(shí)間或方式。3. 有時(shí)找不到公用電話， 必要時(shí)需向商家借用電話，或者在別人的公司借電話時(shí)可用以上幾句。4. outside line 是“電話外線”，而extension 為電話（內(nèi)線）分機(jī)。 補(bǔ)充句型打錯(cuò)電話：打錯(cuò)電話： 1. Im sorry I have the wrong number. 2. Is this 02-2718-5398? 3.

23、 Sorry to have bothered you. 4. Im sorry. I think I must have dialled the wrong number. 5. Could I check the number? Is it 2211-3344 翻譯&解析 1. 抱歉我打錯(cuò)電話了。（打錯(cuò)電話通常用：have the wrong number 表示） 2. 這里是02-2718-5398嗎？ 3. 很抱歉打擾你了。 4. 很抱歉。我想我一定是打錯(cuò)電話了。 5. 我可以核對(duì)一下電話號(hào)碼嗎？是不是2211-3344？ 解析：1. 區(qū)域號(hào)碼是 area code2. 電話號(hào)

24、碼的念法： 02-2211-3224念成：area code zero-two, two-two-one-one-three-two-two-four.* 0 可念成 oh 或 zero* 22 可念成 two-two 或 double two 補(bǔ)充句型抱歉這么晚打來(lái)的說(shuō)法：抱歉這么晚打來(lái)的說(shuō)法： 1. Im sorry to call you so late. 對(duì)不起這么晚打電話來(lái)。 2. I hope I didnt catch you at a bad time. 抱歉這種時(shí)候找你。（含有希望沒(méi)有打擾到你的意思） 3. I hope I didnt wake you up so earl

25、y. 我希望這么早沒(méi)有吵到你。 4. Im sorry to call you so early. 對(duì)不起這么早打電話來(lái)。 5. Im sorry to bother you at this hour. 很抱歉在這時(shí)打擾你。 有急事時(shí)的表達(dá)方法：有急事時(shí)的表達(dá)方法： 1. Its urgent. Could I have her mobilephone number? 我有急事，可不可以告訴我她的手機(jī)號(hào)碼？ 2. Could you tell me where I can reach her? 能不能告訴我在哪里可以找到她？ 3. This is an emergency. I need to

26、 get in contact with him right now. 能不能告訴我在哪里可以找到他。 補(bǔ)充句型若對(duì)方不在的說(shuō)法：若對(duì)方不在的說(shuō)法： 1. Its nothing important. 沒(méi)什么重要事。 2. Its nothing urgent. Thank you, good-bye. 沒(méi)什么要緊事，謝謝您，再見(jiàn)。 3. Ill call her again. 我會(huì)再打給她。 4. Ill call back later. 我稍后會(huì)再打來(lái)。 5. Please ask Miss Chen to call me back. 請(qǐng)陳小姐給我回電話。 6. Could you tel

27、l her to call Carol as soon as possible? 能不能請(qǐng)她盡快打電話給卡洛？ 7. Ask her to call Carol at home after seven, please. 麻煩她在七點(diǎn)后打電話到卡洛家。 8. Can I leave a message? 我可以留言嗎？ 9. Please have her return my call.請(qǐng)她回電話給我。 10. Could you ask him to call me back? 可以請(qǐng)他給我回電話嗎？ 11. Please tell her Carol called. 請(qǐng)告訴她卡洛找她。 12

28、. Let me call back later again. Thank you. 我稍后再打電話來(lái)。謝謝你。 13. Please tell him to phone 2233-4455. 請(qǐng)他給2233-4455回電話. 補(bǔ)充句型電話答錄機(jī)電話答錄機(jī): 1、This is a recording. Im not at home now. Please leave a message after the beep. Thank you.這是電話答錄機(jī)。我現(xiàn)在不在家，請(qǐng)?jiān)趩舻囊宦曋箝_(kāi)始留言。謝謝！ (電話答錄機(jī)是 telephone answering machine) 2、This is

29、 Carol. Please give me a call when you are free. My number is 2244-6688.我是卡洛。有空請(qǐng)回電話給我。我的號(hào)碼是2244-6688. 對(duì)電話答錄機(jī)留話時(shí)與一般留言無(wú)異，說(shuō)出以下重點(diǎn)即可： 1. 來(lái)電者姓名 2. 來(lái)電時(shí)間 3. 來(lái)電目的 4. 聯(lián)絡(luò)電話或方式 補(bǔ)充句型訂購(gòu)商品及詢問(wèn)：訂購(gòu)商品及詢問(wèn)： 1. Id like to place an order for your party dress from your catalogue. 2. May I order some flowers? 3. How can I p

30、ay for this item? 4. Id like to buy the car on your TV commercial. 5. Please send me your catalogue. 6. Do you have any life Menu Magazine ten in stock? 7. How long will it arrive? 8. The Product you sent to me is not what I ordered. 9. Im calling about an order I placed a month ago. It hasnt arrive

31、d yet. 翻譯&解析 1.我想要訂你們目錄上的晚禮服。 2.我可以訂些花嗎？ 3.我要怎么付款？ 4.我想要買你們電視廣告上的汽車。 補(bǔ)充句型5.請(qǐng)寄目錄給我。 6.你們第十期的“生活菜單”還有存貨嗎？ 7.需要多久才會(huì)送到呢？ 8.你們送來(lái)的產(chǎn)品不是我訂的東西. 9. 我打電話是因?yàn)橐粋€(gè)月前我訂的東西。產(chǎn)品到現(xiàn)在都還沒(méi)到。 解析： 1. 現(xiàn)在電話或網(wǎng)絡(luò)訂購(gòu)在國(guó)內(nèi)也很流行，即使是人在國(guó)內(nèi)你也可以訂購(gòu)?fù)鈬?guó)目錄上的產(chǎn)品。但在打電話前一定要先記下商品的型號(hào)及尺寸，以節(jié)省通話時(shí)間。 2. commercial有(電視、廣播中的)商業(yè)廣告之意，也可說(shuō)成commercial film, 簡(jiǎn)稱為

32、c.f. 。而advertisement則指(平面的)廣告，簡(jiǎn)稱為ad; advertisement mail 是廣告郵件； advertisement column是廣告欄，這些都是很常用到的。 3. place 有開(kāi)出訂單之意。IE: to place an order with somebody. (和某人訂訂單) 補(bǔ)充句型道謝接受別人的禮物或招待后，打電話道謝為最起碼的禮貌之一：道謝接受別人的禮物或招待后，打電話道謝為最起碼的禮貌之一： 1. Thank you for the present. Its just what I wanted. 2. Thank you so much

33、for the homemade cake. 3. I dont know how to thank you for such a beautiful flower. 4. I received your gift. Thank you for the lovely bracelet. 翻譯： 1. 謝謝你的禮物，這正是我想要的。 2. 非常謝謝你作的蛋糕。 3. 真不知道要如何謝謝你， 這么漂亮的花。 4. 我收到你的禮物了。謝謝你可愛(ài)的手鐲。 補(bǔ)充句型當(dāng)在回答他人的致謝時(shí)，可以說(shuō)下面的句子，都有別當(dāng)在回答他人的致謝時(shí)，可以說(shuō)下面的句子，都有別客氣的意思：客氣的意思：1. Youre wel

34、come.別客氣。2. Not at all.這沒(méi)什么。3. Its my pleasure.這是我的榮幸。4. Dont mention it.別放在心上。5. Thats all right.這沒(méi)什么。6.No trouble at all.一點(diǎn)也不麻煩。7.Im glad you enjoyed it.真高興你覺(jué)得滿意。補(bǔ)充句型聽(tīng)不清楚：聽(tīng)不清楚： 1. Sorry, I didnt catch you.對(duì)不起，我聽(tīng)不懂你說(shuō)的。 2. Sorry, I didnt understand. 抱歉，我聽(tīng)不懂。 3. Sorry, I didnt get what you said. 對(duì)不起，

35、我沒(méi)聽(tīng)懂你說(shuō)的話。 4. I cant hear you very well. 我聽(tīng)不太清楚。 5. I can barely hear you. 我?guī)缀趼?tīng)不到你說(shuō)的。6. Im having trouble hearing you. 我聽(tīng)不清楚。 7. We have a bad connection. 通訊效果不太好。8. I cant catch what you are saying. 我聽(tīng)不太清楚你說(shuō)的話。 補(bǔ)充句型發(fā)生上面的情況，你可以請(qǐng)對(duì)方在重復(fù)一遍，你可以說(shuō)：發(fā)生上面的情況，你可以請(qǐng)對(duì)方在重復(fù)一遍，你可以說(shuō)： 1. Pardon?請(qǐng)?jiān)僬f(shuō)一遍好嗎？ 2. Excuse me? 請(qǐng)

36、再說(shuō)一遍？上列兩句都是對(duì)不起之意，但用在會(huì)話上，如果后面沒(méi)有接說(shuō)明，并且語(yǔ)尾上揚(yáng)，就是要對(duì)方再說(shuō)一次。聽(tīng)到這句話時(shí)就要知道對(duì)方要自己再說(shuō)一遍。 3. I beg you pardon? 能請(qǐng)你再說(shuō)一遍嗎？（此句有請(qǐng)求對(duì)方原諒及再說(shuō)一次的意思） 4. Could you repeat that, please? 能請(qǐng)你再說(shuō)一遍嗎？ 5. Would you say that again? 你能再說(shuō)一遍嗎？ 補(bǔ)充句型請(qǐng)對(duì)方說(shuō)慢點(diǎn)的說(shuō)法：請(qǐng)對(duì)方說(shuō)慢點(diǎn)的說(shuō)法： 1.Would you speak more slowly? 你能再說(shuō)慢一點(diǎn)嗎？ 2.Could you speak up a little?

37、 你能在大聲一點(diǎn)嗎？（speak up 大聲說(shuō)=speak out） 3.Would you speak more clearly? 你能再說(shuō)清楚一點(diǎn)嗎？ 4. Would you explain more for me? 可以為我解釋一遍嗎？ 5. Please speak a little louder. 請(qǐng)講大聲一點(diǎn)。 6. Would you slow down, please?清說(shuō)慢一點(diǎn)好嗎？ 補(bǔ)充句型工作活用篇幫忙轉(zhuǎn)分機(jī)：工作活用篇幫忙轉(zhuǎn)分機(jī)： 1. May I have extension two-one-one? 2. Can I have extension two-one-

38、one, please? 3. May I speak to David, extension tow-one-one? 4. Extension two-one-one, please. 5. Please connect me with extension two-one-one. 6. Could you put me through to the personnel department, please? 翻譯：通常句子都是越長(zhǎng)越禮貌，太簡(jiǎn)短會(huì)讓人有魯莽的感覺(jué)。 1. 能幫我轉(zhuǎn)分機(jī)211？ 2. 能幫我轉(zhuǎn)分機(jī)211嗎？ 3. 我可以找211分機(jī)的大衛(wèi)嗎？ 4. 請(qǐng)轉(zhuǎn)211。 5. 請(qǐng)幫

39、我轉(zhuǎn)分機(jī)211。 6. 請(qǐng)幫我接人事部好嗎？Passage How to Make an Efficient Phone Call When you make a telephone call to an office, a bank or any other institution, it is useful to know the extension number of the person you are calling. The operator will know this, but it might save any delay if you mention it first. B

40、efore you dial, you should always have the necessary information with you. In this way, you can make a correct and useful telephone call. You need a list of points dates, time of arrival and so on. This can help you to make an efficient telephone call. Proper preparation may even prevent you from ma

41、king a second telephone call. You should use a telephone note pad in order to take down the information from callers. Notes to passage A1. (When you make a telephone call to an office, a bank or any other institution), when“當(dāng)時(shí)候”，做連詞引導(dǎo)一個(gè)時(shí)間狀語(yǔ)從句。它的另一個(gè)用法是做疑問(wèn)副詞引導(dǎo)特殊疑問(wèn)句。 eg. When will you reach / get to /

42、arrive at the bank? 你什么時(shí)候(能)到銀行？ 2. , it is useful to know the extension number of the person you are calling. it是形式主語(yǔ)，真正的主語(yǔ)是 useful后面的部分，為避免這過(guò)長(zhǎng)的主語(yǔ)造成頭重腳輕，就在句首放置形式主語(yǔ)it，而把真正的主語(yǔ)置于表語(yǔ)后面，這種現(xiàn)象已成為一種固定句式，就是我們?cè)谇懊鎯纱翁岬降?it is + adj. (形容詞) + to do sth. ( + for sb.) eg. It will be quite convenient for us to colle

43、ct all the useful telephone numbers together in our mobile phones. 把所有有用的電話號(hào)碼都存儲(chǔ)在手機(jī)里用起來(lái)會(huì)很方便。 Notes to passage A3. it might save any delay (if you mention it first). it 又是形式主語(yǔ)，真正的主語(yǔ)是you mention it first。 might是情態(tài)動(dòng)詞，意為“可能”，所指之事比may可能性要小。我們學(xué)過(guò)的幾個(gè)情態(tài)動(dòng)詞按所指可能性大小依次排列為： must (一定) can (可能) may (也許) might (也許有可

44、能) if是連詞，意思是“如果”，引導(dǎo)條件狀語(yǔ)從句。 any 意為“任何”。 4. (Before you dial), you should always have the necessary information with you. before 在這里是連詞，引導(dǎo)時(shí)間狀語(yǔ)從句，意為“在之前”。 should 也是情態(tài)動(dòng)詞，后面必須接動(dòng)詞原形。 5. Proper preparation may even prevent you from making a second telephone call. prevent from 防止某事的發(fā)生 eg. To prevent your co

45、mputer from catching any virus, youd better not open any suspicious e-mail. 為避免你的計(jì)算機(jī)染上病毒，你最好不打開(kāi)任何可疑的郵件。 More practice of the text l1 Fill in the blanks according to the text. lWang Fang is the 1 of a shoe factory. She is phoning to arrange a meeting 2 Mr Li, her manager and Mr Smith, who is 3 of a s

46、hoe exhibition. The operator answers the phone. Wang Fang says, “ 4 Mr Smith, please?” The operator asks her, “Who is 5 ,please?” Wang Fang introduces 6 . Now the operator is trying 7 connect her and asks her to 8 . After a moment, she tells Wang Fang that she is 9 .Wang Fang 10 her and begins to sp

47、eak to Mr. Smith. She 11 an appointment for Mr Li and Mr Smith to meet 12 2 oclock 13 the 17th. Now the two gentlemen are 14 seeing each other 15 Thursday. l2 Translate the following expressions. lSuppose youre a secretary. A Mr Wang from the New Century Advertising Company is designing an advertisi

48、ng programme for your company. He calls to speak to Miss Lee, your manager, but shes out on business. You assure (保證) him shell get the message and promise him to send the information of your latest model (最新型號(hào)) products by fax. Dont forget to ask him his E-mail address. Keyl1. 1. secretary 2. betwe

49、en 3. in charge of 4. May I speak to 5. speaking 6. herself 7. to 8. hold the line 9. through 10. thanks 11. makes 12. at 13. on 14. looking forward to 15. On l2.Key to the exercises 1 Are the following statements true (T) or false (F) according to the dialogues? Key: 1. T 2. F 3. T 4. T 5. F the op

50、erator 6. F a shoe exhibition 7. F 8. F 2 Answer the following questions briefly according to the passage. Key: 1. Because it may save any delay . 2. We should have dates, time of arrival and so on. 3. Proper preparation may prevent you from making a second phone call. 4. For taking down(make a note of) information from callers. Key to the exercises3 Here is a summary of the patterns and expressions used in making phone calls. Read them and try to remember them by heart. 1. May I ask who is calling