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1、涉外秘書英語(yǔ)考試國(guó)家職業(yè)資格秘書英語(yǔ)考查重點(diǎn): 秘書英語(yǔ)考試與普通英語(yǔ)能力考試的區(qū)別,其特點(diǎn)是考核考生熟悉、掌握和運(yùn)用以英語(yǔ)為溝通媒介的秘書商務(wù)溝通與秘書商務(wù)寫作的能力,因此秘書英語(yǔ)的考試重在涉外秘書工作的交流與溝通,這一點(diǎn)通過(guò)考試中的聽力、閱讀理 解、翻譯和寫作都集中地反映出來(lái)。 秘書英語(yǔ)試題的類型和形式一、秘書英語(yǔ)考試分為聽力與筆試兩部分。二、聽力(20%):一般按聽的內(nèi)容有敘述和對(duì)話兩種。三、筆試(80%):內(nèi)容分為詞匯與語(yǔ)法,閱讀理解,翻譯和寫作。其中詞匯與語(yǔ)法20%,閱讀理解2040%,翻譯與寫作2040%。 四、考試答題按出題的形式一般可分為單選,填空,判斷,一一對(duì)應(yīng),完形填空、排
2、序和書寫筆答等。二、涉外秘書英語(yǔ)專業(yè)術(shù)語(yǔ)及商務(wù)知識(shí)1.公司職務(wù)總裁 President 執(zhí)行副總裁 Executive Vice President 董事 Director常務(wù)董事 Managing Director董事會(huì) Board of Directors總經(jīng)理 General Manager / managing director 總代理 general agent營(yíng)銷部經(jīng)理 Marketing Manager (公關(guān)部、人事部、宣傳部.顧問(wèn) adviser/consultant 名譽(yù)顧問(wèn) the honorary consultant2.電話接聽1)Calls and callers
3、(P68)電話接待服務(wù) answering service總機(jī) switchboard 分機(jī) extension可以幫我轉(zhuǎn)分機(jī)211嗎?May I have extension two-one-one?(電話)接、轉(zhuǎn) connect請(qǐng)別掛電話,我把電話轉(zhuǎn)接給您。Hold on please, Ill connect you.transfer轉(zhuǎn)接我把電話給您接過(guò)去。 o Ill transfer your call.o Let me transfer this call for you.Exercise (p91)2)The use of cheque (p101)The fax3.Daily
4、Work1)會(huì)議安排會(huì)議記錄 minutes宣布開會(huì) call to order電話會(huì)議 conference call議案、提案 resolution / motion該提案得到一致通過(guò)。o The motion was unanimously approved.中心議題 the chief item休會(huì) adjournment /adjournThe meeting adjourned at 4p.m.4.外貿(mào)英語(yǔ)(1)訂單 order下訂單 place /book an order 報(bào)盤,報(bào)價(jià) offer實(shí)盤 firm offer We are making you the offer
5、subject to your reply reaching here before the 15th this month. 此報(bào)盤以你方在本月15日前復(fù)到有效。虛盤 non-firm offer oWe are making you the following offer, subject to our final confirmation.o 現(xiàn)報(bào)盤如下,此報(bào)盤以我方最后確認(rèn)為準(zhǔn)。oThe offer is subject to prior sale.o 該報(bào)盤以未售出前為準(zhǔn)。(本報(bào)盤以貨物先售出為條件。)Keep offers open/ valid/ firm 保持報(bào)盤有效o We
6、keep our offers open for three days.o 我們的報(bào)盤三天有效。 o The offer remains valid until October 15th.o 該報(bào)盤有效期至十月十五日。有效期限 time of validity (2)價(jià)格術(shù)語(yǔ) (price term) 運(yùn)費(fèi) freight 單價(jià) unit price 零售價(jià) retail price 凈價(jià) net price 批發(fā)價(jià) wholesale price 現(xiàn)行價(jià)格 current price /prevailing price FOB-free on board 離岸價(jià)(船上交貨價(jià)) CIF-cos
7、t, insurance and freight 到岸價(jià)(成本加運(yùn)費(fèi)、保險(xiǎn)費(fèi)價(jià)) C&F-cost and freight 成本加運(yùn)費(fèi)價(jià)(離岸加運(yùn)費(fèi)價(jià)) 關(guān)稅 customs duty (3)付款條件 信用證 Letter of Credit 不可撤銷的即期信用證 irrevocable Letter of Credit at sight 遠(yuǎn)期信用證 by irrevocable Letter of Credit at 30 days sight in our favor受益人為我方的30天期不可撤銷信用證Documents against Payment 付款交單 Documents
8、 against Acceptance 承兌交單 Telegram Transfer 電匯 Mailed Transfer 信匯Demand Draft 票匯Bank Draft 銀行匯票(4)交貨delivery交貨時(shí)間 time of delivery 裝運(yùn)、裝船 (effect) shipment立即裝運(yùn) immediate shipments 即期裝運(yùn) prompt shipments Exercise (P61 P86) (5)discount n 折扣 a special discount 特別折扣 cash discount 現(xiàn)金折扣 trade discount 同業(yè)折扣,商業(yè)
9、折扣 quantity discount 數(shù)量折扣 exceptional discount 額外折扣 at a discount 削價(jià),降價(jià),無(wú)銷路的 我們同意給你方百分之十五的折扣,但你得訂購(gòu)一萬(wàn)套才可以。 We agree to give you 15% discount provided you order 10,000 sets.翻譯練習(xí)1.Knowledge of the business, to a secretary, generally means that she should be familiar with the business process, the busin
10、ess documents.2.Our company is thinking to expand the business relationship with Japan.3.We regret to inform you that the goods you inquired are not available.4. We must take every means to keep this price so that we can gain a profit. 我們必須盡所有力量保證這個(gè)價(jià)格,才能讓我們獲利。5. Negotiation team members should get s
11、ome information on the climatic and cultural clothing requirements prior to departure. 談判成員應(yīng)該在出發(fā)前了解天氣和服裝習(xí)慣。6.Some business cultures are especially keen on linking business meetings with dining.7. Setting up a joint venture is a long and complicated process.8.Besides listening to your opponent, you m
12、ust also closely observe his or her gestures.9.Many body gestures signal anxiety, tension and a lack of confidence.10. The East Asian politely offers his business card with both hands.11.若您需要任何更詳細(xì)的信息,請(qǐng)與我聯(lián)系。我們期待著您的回信。 If you require any further information, please contact me. We look forward to heari
13、ng from you.12. 我們?cè)诖穗S信附上產(chǎn)品目錄和價(jià)格列表,上有折扣和交貨日期的細(xì)節(jié)。 We enclose our catalogue and price list with details of discounts and delivery dates.13.我方不會(huì)晚于今年年底裝船。We can effect shipment no later than the end of this year.14.如您能告知該商品的現(xiàn)行價(jià)格, 將不勝感謝。 We would appreciate it if you will let us know the ruling prices of
14、the goods. 4. If the payee wishes ,(1分) endorse it on the back(1分)and then hand it over to someone else for deposit into another account .(2分) 5. Fax equipment uses the telephone to transmit , within a few minutes, (1分)any form of printed , typed of hand written matter, (1分)drawing , diagrams and ph
15、otographs form one location to aother in this country or abroad.(2分)三、商務(wù)英語(yǔ)寫作(一)英語(yǔ)信函的格式LetterheadInside AddressSalutationBodyComplimentary closesignatureo 齊頭式(block style ) 齊頭式常常在商貿(mào)、官方以及一些正式的信件中使用,以顯示信件內(nèi)容的嚴(yán)肅性,真實(shí)性,可靠性。 用齊頭式信件寫信,其正文與稱呼之間空一至二行。每段的第一句句子不需要空格,但段與段之間需要空一至二行。 o 縮進(jìn)式(Indented style) 其正文與稱呼之間空
16、一至二行,第一段第一句的第一個(gè)單詞必須在Dear稱呼的直接下面,以后每段開頭都要與第一段第一個(gè)字對(duì)齊。信尾的客套話和簽名都寫在右下方,正文之間一般不空行。 o modified block style(二)商務(wù)英語(yǔ)寫作技巧1.一封信只談一個(gè)主題(One letter one subject)2.一個(gè)段落只寫一個(gè)主題或只談一件事情(one paragraph one idea)3.每篇文章布局一般分為三部分(黃金三段式) Paragraph 1- 主題(寫此信的目的,要告訴對(duì)方什么是,或要對(duì)方做什么配合) Paragraph 2-說(shuō)明(為什么要有此要求,理由為何?用第二段來(lái)說(shuō)明及支持主題) Pa
17、ragraph 3-結(jié)尾(希望對(duì)方如何配合,或怎么合作)例子:有一批出貨因?yàn)榕_(tái)風(fēng)來(lái)襲要延期,如何給客戶寫信?主題:We are sorry to inform you that the shipment of No.001 will be delayed.說(shuō)明:Because there is a typhoon here this week.結(jié)尾:Please kindly extend the shipping date to the end of next month.4.語(yǔ)言要求:7CClarity(清楚) Conciseness(簡(jiǎn)潔) Correctness(準(zhǔn)確)Concrete
18、ness(具體 )Courtesy(禮貌)Consideration(親切) Completeness(完整)(1)I am writing this note because I want to thank you very much for organizing the open house that was held last Thursday.(改)Thank you very much for organizing last Thursdays open house. (2) We have begun to export our machine to countries abroa
19、d.(改) We have begun to export our machines.(3)Our delivery time will be more than 90 days due to hot season.(改)Our delivery time will be within 120 days due to hot season.(4)使用完整的句子,少用分詞短語(yǔ)。 Hoping to hear from you.(改)We hope to hear from you soon.(5)一句話中,不要使用同一個(gè)詞表達(dá)不同的意思。 Would you please quote us yo
20、ur best price for your best quality goods? (改)Would you please quote us your lowest price for your best quality goods?(5)使用非歧視性語(yǔ)言( bias-free language) Each employee has his ID card. (biased) Each employee has an ID card. (bias-free) Early bird specials are only for old people. Early bird specials ar
21、e only for people over 60.(三)常用涉外應(yīng)用文寫作1. Invitation Letter(邀請(qǐng)信) ABC公司總裁Price先生欲邀請(qǐng)其貿(mào)易伙伴張林先生參加該公司為慶祝其成立50周年而舉辦的雞尾酒會(huì),以加強(qiáng)友誼,增強(qiáng)合作。晚會(huì)于 2010年7月25日晚七點(diǎn)到十點(diǎn)在北京飯店舉行。Sample Dear Mr. Zhang, To celebrate the 50th anniversary of ABC Company, we are holding a cocktail party at Beijing Hotel from 7:00p.m. to 10:00 p.
22、m. on July 25th, 2010. You are sincerely welcome to the party and we would like to take this opportunity to enhance our friendship. We believe that this will be a happy gathering and offer us the opportunity to know each other better and increase our business cooperation. We sincerely look forward t
23、o your presence at the party. Please let us know as soon as possible if you will be available then. Sincerely yours, Jack Price President2009年11月涉外秘書英語(yǔ)試題翻譯參考答案:1. 我們非常高興地(1分)邀請(qǐng)您參加本周五的晚宴。(1分)2. 在您離開這么長(zhǎng)時(shí)間之后(1分)再次見(jiàn)到您將是一件非常值得高興的事。(1分) 3. 本次聚會(huì)只是一次非正式的聚會(huì),(1分)大約有十位您以前的學(xué)生參加。(1分)4. 我們必須說(shuō)明的是(1分),本公司的價(jià)格已是絕對(duì)最低價(jià)
24、(1分),這是我們的競(jìng)爭(zhēng)者所不能做到的(1分)。5. 因此(1分),在這種情況下(1分),很抱歉我們不能再給您任何折扣(1分)。6. 要是我的朋友沒(méi)有鼓勵(lì)我(1分)繼續(xù)努力去參加寫作比賽(1分),我永遠(yuǎn)也不可能做一名成功的作家(1分)。7. 我覺(jué)得別人會(huì)嘲笑我寫的東西(1分)或做出類似的反應(yīng)(1分)。8. 當(dāng)我得知自己贏得了寫作比賽時(shí)(1分),驚訝萬(wàn)分(1分)。是我的朋友將我的稿子寄給了競(jìng)賽組委會(huì)(1分)。內(nèi)容: 邀請(qǐng)對(duì)方參加什么活動(dòng); 活動(dòng)安排的細(xì)節(jié)及注意問(wèn)題,如時(shí)間、地點(diǎn)等; 希望對(duì)方接受邀請(qǐng)之類的話。Useful Expressions(1) We would like you to c
25、ome to our dinner this evening.(2) We take pleasure in inviting you to (3)I cordially invite you to(4)We would be honored to have you there with us. (5) We will be greatly honored if (6) The reception will be held in , on招待會(huì)定于在舉行。(7)We sincerely hope you can attend.(8)I hope you are not too busy to
26、come.期望你在百忙中光臨。(9)Im looking forward to seeing you.(10)Please confirm your participation at your earliest convenience. 是否參加,請(qǐng)?jiān)缛崭嬷#?1)Please let me know as soon as possible if you can come and tell me when you will be able to do so.如能來(lái)的話,早日告我,何時(shí)為宜。09年試題 Dear President, The Students Union is going to
27、 hold an annual dinner party in dinning hall this Friday evening. We will be greatly honored if we can have your presence at the dinner. So we are now extending our invitation to you to join us for the event. Yours sincerely, John Smith President of the Students Union07年試題1. 支票時(shí)一種非常方便的支付方式。(2分)與活期存折
28、一起使用。(1分) 寫支票的方式多種多樣。(1分)2. 現(xiàn)在大多數(shù)銀行所發(fā)行的支票都已經(jīng)是劃上了橫線的支票,(2分)也就是說(shuō),這些支票都有兩條平行向下的線。(2分)3. 這就意味著,支票無(wú)法在柜臺(tái)上兌換成現(xiàn)金,(2分)必須存儲(chǔ)到某個(gè)賬戶上,不過(guò)該賬戶不一定是收款人的賬戶。(2分)2.回函(reply)07年試題第一段:對(duì)對(duì)方的詢問(wèn)表示感謝第二段:答復(fù)對(duì)方的詢問(wèn)第三段:期待對(duì)方的回信 Dear Sir, Thank you for your letter inquiring about the prices of our products. Im sorry to say that we can
29、not lower the prices of our products . Instead , we actually have to raise our prices by 25% because the government has increased the sales tax. However , we can offer a discount of 5% on orders of more than US$50,000. By the way , we cannot accept payment in Egyptian pounds , but we can accept US d
30、ollars or Germany Marks. We look forward to hearing from you. Yours sincerely, Mary Angela Sales managerSample 1:From: Jackson He To: Snow White Cc: ; li_ Subject: meeting summary Attachments: the meeting summary Date: Sun, Aug 10th, 2003 09:09:42 Dear Snow: I have distributed the meeting summary to
31、 all of you, but none of you have raised any questions. This is to ask for response from you. Attached is the meeting summary. Please read it carefully and dont hesitate to raise your questions. Thanks! Jackson concise, concrete and eye-catchingbe conversationalWrite business casual3.e-mail4.Memo(備忘錄)備忘錄通常是公司內(nèi)部最普通的書面交流方式之一,用來(lái)提醒或引起別人對(duì)某事的注意,在日常商務(wù)活動(dòng)中,快速、有效地傳遞信息,如開會(huì)通知、宣布公司政策等。 備忘錄通常由標(biāo)題 (heading) 和信息 (message) 組成。標(biāo)準(zhǔn)的標(biāo)題部分包括: To: ( 收件人) From:(發(fā)件人) Date: ( 時(shí)間) Subject:(事由)信息部分是主題部分,一般比書信短。鑒于留言人和留言對(duì)象在同一公司或同一部門工作,因此,一般書信里常見(jiàn)的客套話都可省略,不需要寫抬頭稱呼,也不需要在結(jié)尾寫上“Yours sincerely”等。練習(xí):2008年11月MEMO To: xxx,
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