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1、Project Management InstituteA Guide to the ProjectMAnAGeMent Body of KnowledGe(PMBOK® Guide) Fifth EditionLibrary of Congress Cataloging-in-Publication DataA guide to the project management body of knowledge (PMBOK® guide). - Fifth edition. pages cmIncludes bibliographical references and i

2、ndex. ISBN 978-1-935589-67-9 (pbk. : alk. paper)1. Project management. I. Project Management Institute. II. Title: PMBOK guide. HD69.P75G845 2013658.404-dc232012046112ISBN: 978-1-935589-67-9Published by:Project Management Institute, Inc. 14 Campus BoulevardNewtown Square, Pennsylvania 19073-3299 USA

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10、ion published herein, and disclaims and makes no warranty that the information in this document will fulfill any of your particular purposes or needs. PMI does not undertake to guarantee the performance of any individual manufacturer or sellers products or services by virtue of this standard or guid

11、e.In publishing and making this document available, PMI is not undertaking to render professional or otherservices for or on behalf of anyor entity, nor is PMI undertaking to perform any duty owed by anyor entity to someone else. Anyone using this document should rely on his or her own independent j

12、udgment or, as appropriate, seek the advice of a competent professional in determining the exercise of reasonable care in any given circumstances. Information and other standards on the topic covered by this publication may be available from other sources, which the user may wish to consult for addi

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14、t of compliance with any health or safety-related information in this document shall not be attributable to PMI and is solely the responsibility of the certifier or maker of the statement.TABLE OF CONTENTStABle of contents1. IntroductIon11.1Purpose of the PMBOK® Guide21.2 What is a Project?31.2

15、.1. the relationships Among Portfolios, Programs, and Projects41.3 What is Project Management?51.4 relationships Among Portfolio Management, Program Management, Project Management, and organizational Project Management71.4.1 Program Management91.4.2 Portfolio Management91.4.3 Projects and Strategic

16、Planning101.4.4 Project Management office101.5 relationship Between Project Management, operations Management, and organizational Strategy121.5.1 operations and Project Management121.5.2 organizations and Project Management141.6 Business Value151.7 role of the Project Manager161.7.1 responsibilities

17、 and competencies of the Project Manager171.7.2 Interal Skills of a Project Manager171.8 Project Management Body of Knowledge182. orGAnIZAtIonAL InFLuEncES And ProJEct LIFE cYcLE192.1 organizational Influences on Project Management202.1.1 organizational cultures and Styles202.1.2 organizational comm

18、unications212.1.3 organizational Structures212.1.4 organizational Process Assets272.1.5 Enterprise Environmental Factors29I©2013 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) Fifth EditionTABLE OF CONTENTS2.2 Project Stakeholders and Gover

19、nance302.2.1 Project Stakeholders302.2.2 Project Governance342.2.3 Project Success352.3 Project team352.3.1 composition of Project teams372.4 Project Life cycle382.4.1 characteristics of the Project Life cycle382.4.2 Project Phases413. ProJEct MAnAGEMEnt ProcESSES473.1 common Project Management Proc

20、ess Interactions503.2 Project Management Process Groups523.3 Initiating Process Group543.4 Planning Process Group553.5 Executing Process Group563.6 Monitoring and controlling Process Group573.7 closing Process Group573.8 Project Information583.9 role of the Knowledge Areas604. ProJEct IntEGrAtIon MA

21、nAGEMEnt 634.1 develop Project charter664.1.1 develop Project charter: Inputs684.1.2 develop Project charter: tools and techniques714.1.3 develop Project charter: outputs714.2 develop Project Management Plan724.2.1 develop Project Management Plan: Inputs744.2.2 develop Project Management Plan: tools

22、 and techniques764.2.3 develop Project Management Plan: outputs76II©2013 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) Fifth EditionTABLE OF CONTENTS4.3 direct and Manage Project Work794.3.1 direct and Manage Project Work: Inputs824.3.2 di

23、rect and Manage Project Work: tools and techniques834.3.3 direct and Manage Project Work: outputs844.4 Monitor and control Project Work864.4.1 Monitor and control Project Work: Inputs884.4.2 Monitor and control Project Work: tools and techniques914.4.3 Monitor and control Project Work: outputs924.5

24、Perform Integrated change control944.5.1 Perform Integrated change control: Inputs974.5.2 Perform Integrated change control: tools and techniques984.5.3 Perform Integrated change control: outputs994.6 close Project or Phase1004.6.1 close Project or Phase: Inputs1024.6.2 close Project or Phase: tools

25、 and techniques1024.6.3 close Project or Phase: outputs1035. ProJEct ScoPE MAnAGEMEnt1055.1 Plan Scope Management1075.1.1 Plan Scope Management: Inputs1085.1.2 Plan Scope Management: tools and techniques1095.1.3 Plan Scope Management: outputs1095.2 collect requirements1105.2.1 collect requirements:

26、Inputs1135.2.2 collect requirements: tools and techniques1145.2.3 collect requirements: outputs1175.3 define Scope1205.3.1 define Scope: Inputs1215.3.2 define Scope: tools and techniques1225.3.3 define Scope: outputs123III©2013 Project Management Institute. A Guide to the Project Management Bod

27、y of Knowledge (PMBOK® Guide) Fifth EditionTABLE OF CONTENTS5.4 create WBS1255.4.1 create WBS: Inputs1275.4.2 create WBS: tools and techniques1285.4.3 create WBS: outputs1315.5 Validate Scope1335.5.1 Validate Scope: Inputs1345.5.2 Validate Scope: tools and techniques1355.5.3 Validate Scope: out

28、puts1355.6 control Scope1365.6.1 control Scope: Inputs1385.6.2 control Scope: tools and techniques1395.6.3 control Scope: outputs1396. ProJEct tIME MAnAGEMEnt1416.1 Plan Schedule Management1456.1.1 Plan Schedule Management: Inputs1466.1.2 Plan Schedule Management: tools and techniques1476.1.3 Plan S

29、chedule Management: outputs1486.2 define Activities1496.2.1 define Activities: Inputs1506.2.2 define Activities: tools and techniques1516.2.3 define Activities: outputs1526.3 Sequence Activities1536.3.1 Sequence Activities: Inputs1546.3.2 Sequence Activities: tools and techniques1566.3.3 Sequence Ac

30、tivities: outputs1596.4 Estimate Activity resources1606.4.1 Estimate Activity resources: Inputs1626.4.2 Estimate Activity resources: tools and techniques1646.4.3 Estimate Activity resources: outputs165IV©2013 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMB

31、OK® Guide) Fifth EditionTABLE OF CONTENTS6.5 Estimate Activity durations1656.5.1 Estimate Activity durations: Inputs1676.5.2 Estimate Activity durations: tools and techniques1696.5.3 Estimate Activity durations: outputs1726.6 develop Schedule1726.6.1 develop Schedule: Inputs1746.6.2 develop Sch

32、edule: tools and techniques1766.6.3 develop Schedule: outputs1816.7 control Schedule1856.7.1 control Schedule: Inputs1876.7.2 control Schedule: tools and techniques1886.7.3 control Schedule: outputs1907. ProJEct coSt MAnAGEMEnt1937.1 Plan cost Management1957.1.1 Plan cost Management: Inputs1967.1.2

33、Plan cost Management: tools and techniques1987.1.3 Plan cost Management: outputs1987.2 Estimate costs2007.2.1 Estimate costs: Inputs2027.2.2 Estimate costs: tools and techniques2047.2.3 Estimate costs: outputs2077.3 determine Budget2087.3.1 determine Budget: Inputs2097.3.2 determine Budget: tools an

34、d techniques2117.3.3 determine Budget: outputs2127.4 control costs2157.4.1 control costs: Inputs2167.4.2 control costs: tools and techniques2177.4.3 control costs: outputs225V©2013 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) Fifth Editio

35、nTABLE OF CONTENTS8. ProJEct QuALItY MAnAGEMEnt 2278.1 Plan Quality Management2318.1.1 Plan Quality Management: Inputs2338.1.2 Plan Quality Management: tools and techniques2358.1.3 Plan Quality Management: outputs2418.2 Perform Quality Assurance2428.2.1 Perform Quality Assurance: Inputs2448.2.2 Perf

36、orm Quality Assurance: tools and techniques2458.2.3 Perform Quality Assurance: outputs2478.3 control Quality2488.3.1 control Quality: Inputs2508.3.2 control Quality: tools and techniques2528.3.3 control Quality: outputs2529. ProJEct HuMAn rESourcE MAnAGEMEnt2559.1 Plan Human resource Management2589.

37、1.1 Plan Human resource Management: Inputs2599.1.2 Plan Human resource Management: tools and techniques2619.1.3 Plan Human resource Management: outputs2649.2 Acquire Project team2679.2.1 Acquire Project team: Inputs2699.2.2 Acquire Project team: tools and techniques2709.2.3 Acquire Project team: out

38、puts2729.3 develop Project team2739.3.1 develop Project team: Inputs2749.3.2 develop Project team: tools and techniques2759.3.3 develop Project team: outputs2789.4 Manage Project team2799.4.1 Manage Project team: Inputs2819.4.2 Manage Project team: tools and techniques2829.4.3 Manage Project team: o

39、utputs284VI©2013 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) Fifth EditionTABLE OF CONTENTS10. ProJEct coMMunIcAtIonS MAnAGEMEnt28710.1 Plan communications Management28910.1.1 Plan communications Management: Inputs29010.1.2 Plan communic

40、ations Management: tools and techniques29110.1.3 Plan communications Management: outputs.29610.2 Manage communications29710.2.1 Manage communications: Inputs29910.2.2 Manage communications: tools and techniques30010.2.3 Manage communications: outputs30110.3 control communications30310.3.1 control co

41、mmunications: Inputs30410.3.2 control communications: tools and techniques30610.3.3 control communications: outputs30711. ProJEct rISK MAnAGEMEnt30911.1 Plan risk Management31311.1.1 Plan risk Management: Inputs31411.1.2 Plan risk Management: tools and techniques31511.1.3 Plan risk Management: outpu

42、ts31611.2 Identify risks31911.2.1 Identify risks: Inputs32111.2.2 Identify risks: tools and techniques32411.2.3 Identify risks: outputs32711.3 Perform Qualitative risk Analysis32811.3.1 Perform Qualitative risk Analysis: Inputs32911.3.2 Perform Qualitative risk Analysis: tools and techniques33011.3.

43、3 Perform Qualitative risk Analysis: outputs33311.4 Perform Quantitative risk Analysis33311.4.1 Perform Quantitative risk Analysis: Inputs33511.4.2 Perform Quantitative risk Analysis: tools and techniques33611.4.3 Perform Quantitative risk Analysis: outputs341VII©2013 Project Management Institu

44、te. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) Fifth EditionTABLE OF CONTENTS11.5 Plan risk responses34211.5.1 Plan risk responses: Inputs34311.5.2 Plan risk responses: tools and techniques34311.5.3 Plan risk responses: outputs34611.6 control risks34911.6.1 control risks

45、: Inputs35011.6.2 control risks: tools and techniques35111.6.3 control risks: outputs35312. ProJEct ProcurEMEnt MAnAGEMEnt35512.1 Plan Procurement Management35812.1.1 Plan Procurement Management: Inputs36012.1.2 Plan Procurement Management: tools and techniques36512.1.3 Plan Procurement Management:

46、outputs36612.2 conduct Procurements37112.2.1 conduct Procurements: Inputs37312.2.2 conduct Procurements: tools and techniques37512.2.3 conduct Procurements: outputs37712.3 control Procurements37912.3.1 control Procurements: Inputs38112.3.2 control Procurements: tools and techniques38312.3.3 control

47、Procurements: outputs38412.4 close Procurements38612.4.1 close Procurements: Inputs38812.4.2 close Procurements: tools and techniques38812.4.3 close Procurements: outputs38913. ProJEct StAKEHoLdEr MAnAGEMEnt39113.1 Identify Stakeholders39313.1.1 Identify Stakeholders: Inputs39413.1.2 Identify Stakeh

48、olders: tools and techniques39513.1.3 Identify Stakeholders: outputs398VIII©2013 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) Fifth EditionTABLE OF CONTENTS13.2 Plan Stakeholder Management39913.2.1 Plan Stakeholder Management: Inputs40013

49、.2.2 Plan Stakeholder Management: tools and techniques40113.2.3 Plan Stakeholder Management: outputs40313.3 Manage Stakeholder Engagement40413.3.1 Manage Stakeholder Engagement: Inputs40613.3.2 Manage Stakeholder Engagement: tools and techniques40713.3.3 Manage Stakeholder Engagement: outputs40813.4

50、 control Stakeholder Engagement40913.4.1 control Stakeholder Engagement: Inputs41113.4.2 control Stakeholder Engagement: tools and techniques41213.4.3 control Stakeholder Engagement: outputs413AnnEX A1 tHE StAndArd For ProJEct MAnAGEMEnt oF A ProJEct417APPEndIX X1 FIFtH EdItIon cHAnGES463APPEndIX X2

51、 contrIButorS And rEVIEWErS oF tHE PMBOK® Guide FIFtH EdItIon483APPEndIX X3 IntErAL SKILLS513rEFErEncES521GLoSSArY523IndEX569IX©2013 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) Fifth EditionList of tABLEs And figurEslist of tABles A

52、nd fiGuresFigure 1-1.Figure 2-1.Figure 2-2.Figure 2-3.Figure 2-4.Figure 2-5.Figure 2-6.Figure 2-7.Figure 2-8.Figure 2-9.Figure 2-10.Figure 2-11.Figure 2-12.Figure 2-13.Figure 3-1.Figure 3-2.Figure 3-3.Figure 3-4.Figure 3-5.Figure 3-6.Figure 4-1.Portfolio, Program, and Project Management Interactions

53、5Functional organization22Weak Matrix organization23Balanced Matrix organization24Strong Matrix organization24Projectized organization25composite organization26the relationship Between Stakeholders and the Project31typical cost and Staffing Levels Across a Generic Project Life cycle Structure39Impac

54、t of Variable Based on Project time40Example of a Single-Phase Project42Example of a three-Phase Project43Example of a Project with overlapping Phases43Example of Predictive Life cycle44Project Management Process Groups50Process Groups Interact in a Phase or Project51Project Management Process Inter

55、actions53Project Boundaries54Project data, Information and report Flow59data Flow diagram Legend60Project Integration Management overview65XI©2013 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) Fifth EditionList of tABLEs And figurEsFigure

56、4-2.Figure 4-3.Figure 4-3.Figure 4-5.Figure 4-6.Figure 4-7.Figure 4-8.Figure 4-9.Figure 4-10.Figure 4-11.Figure 4-12.Figure 4-13.Figure 5-1.Figure 5-2.Figure 5-3.Figure 5-4.Figure 5-5.Figure 5-6.Figure 5-7.Figure 5-8.Figure 5-9.Figure 5-10.develop Project charter: Inputs, tools and techniques, and outputs66develop Project charter data Flow diagram67develop Project charter data Flow diagram72develop Project Management