(導(dǎo)游英語課件）Section eleven Seeing Off the Tour Group

1、( (導(dǎo)游英語課件）導(dǎo)游英語課件）Section eleven Seeing Off the Tour GroupSection eleven Seeing Off the Tour GroupDialog 1 Before Checking OutlWang Liang is a tour guide from CITS. He is talking about the departure arrangement of tour group with the tour leader, Mr. Blaire.Mr. Blaire: Xiao Wang, our group will leave

2、 tomorrow. Shall we have a discussion on tomorrows arrangement?Wang Liang: Yes, our flight is at 12:30 a.m. But we should get to the airport 2 hours ahead of schedule.Mr. Blaire: So when will we get up tomorrow morning?Wang Liang: I think wed better get up before 7:00 a.m.Mr. Blaire: You know those

3、days the tourists have been to many places, so they are a little bit tired. And also we will take 36-hour flight. How about 7:00?Wang Liang: Thats Ok. Then I will arrange a morning call at 7:00. The breakfast will be ready at 7:40 on the third floor. Will that be all right?Mr. Blaire: Thats good, th

4、ank you very much. And how to do with the luggage?Wang Liang: I will call the porter to come to each room to collect luggage at 7:30. Just tell the guests to put their luggage outside the door before 7:30.Mr. Blaire: Ok, when shall we check out?Wang Liang: 8:30. Before that you might remind the gues

5、ts to settle their personal consumption in the hotel and not to leave anything behind.Mr. Blaire: No problem.Wang Liang: Mm, is there anything I forget?Mr. Blaire: No, I think everything is all right. Thanks for your consideration, then I will inform the guests. See you tomorrow morning.Wang Liang:

6、See you.Dialog 2 Check Out lMr. Cooker is a tourist from Austria, today he will leave for Austria. Xiao Li is a tour guide from Beijing. Now he is helping Mr. Cooker check out.Xiao Li: Good morning, Mr. Cooker. Did you sleep well?Mr. Cooker: Yes, thank you.Xiao Li: Is this all your luggage?Mr. Cooke

7、r: Thats right.Xiao Li: Then let me help you check out.Mr. Cooker: Here is my key card.(After one minute)Xiao Li: Mr. Cooker, here is your bill. It totals 1650 Yuan. Please have a check.Mr. Cooker: Ok, let me see. Excuse me, whats this for?Xiao Li: Thats for the overseas call you have made in your r

8、oom.Mr. Cooker: Oh, yes, but how about this?Xiao Li: This is for the laundry service.Mr. Cooker: No, I havent asked for this service.Xiao Li: Oh, wait for a few seconds. I will ask the cashier to check it.Xiao Li: Mr. Cooker, thank you for your waiting. The cashier said she made a mistake about your

9、 bill, and she was really sorry about that.Mr. Cooker: It doesnt matter.Xiao Li: Here is your new bill. Mr. Cooker: Oh, yes. The bill is right now.Xiao Li: And how would you like to pay for it?Mr. Cooker: By credit card. Here you are.Xiao Li: Mr. Cooker, please sign your name here. And here is your

10、receipt.Mr. Cooker: Thanks a lot.Xiao Li: Ok, now everything is all right. The car is waiting outside. Lets go to the airport. Farewell SpeechLadies and Gentlemen,How time flies! It is a pity that you are leaving Chengde for Los Angels. On behalf of my travel agency and my Chinese colleagues, Id lik

11、e to take this opportunity to express my heart-felt thanks and bid farewell to our dear friends. During your stay in Chengde, we have visited the Summer Mountain Resort, which is the biggest imperial garden in the world, and then we went to the Sledge Hammer Peak. I shall always cherish the happy me

12、mories of our delightful friends and our trip together. I hope that these experiences will be the most beautiful memory in your life. As an old Chinese saying goes: “There is no banquet without ending.” I must say that I am really happy with you and your group is the best group I have ever had. I re

13、ally appreciate for your cooperation, support and friendliness, which have made my work easier and have enabled me to learn many things about your culture and ways of life. You have been very attentive when I had something to tell you. Also, you have been kind enough to offer me suggestions on how t

14、o be a better tour guide. And I do apologize for any unhappiness caused by my mistake during your trip. Im sure that things will be much better next time when you come here because of your valuable suggestions. Im looking forward to being your tour guide in the future. I hope you will have a pleasant journey back home. Once again, thank you for your cooperation and support. Bon voyage!Words and Expressionsflight n. 航班consumption n. 消費(fèi)overseas adj. 海外的ov