《管理信息系統(tǒng)（第7版）》章節(jié)練習(xí)題及答案chapter 11

1、管理信息系統(tǒng)（第7版）章節(jié)練習(xí)題及答案chapter 11管理信息系統(tǒng)（第7版）章節(jié)練習(xí)題及答案chapter 11 Copyright 2017 Pearson Education, Inc.管理信息系統(tǒng)（第7版）章節(jié)練習(xí)題及答案chapter 11Experiencing MIS, 7e (Kroenke)Chapter 11 Information Systems Management1) _ is a title given to the principal manager of an organizations IS department.A) Chief executive off

2、icerB) Chief technology officerC) Chief information officerD) Chief operating officerAnswer: CAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supporting business processes.Learning Obj: LO 11.1: What are the functions and organization of the IS depa

3、rtment?Classification: Concept2) Which of the following staff functions is at the top-most level of a typical senior-level reporting relationship?A) chief information officer (CIO)B) chief operating officer (COO)C) chief technology officer (CTO)D) chief financial officer (CFO)Answer: BAACSB: Analyti

4、cal ThinkingDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supporting business processes.Learning Obj: LO 11.1: What are the functions and organization of the IS department?Classification: Concept3) In an organization, the IS departments principal manager is called the _.A)

5、 chief information officerB) chief executive officerC) chief technology officerD) chief operating officerAnswer: AAACSB: Analytical ThinkingDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supporting business processes.Learning Obj: LO 11.1: What are the functions and organiz

6、ation of the IS department?Classification: Concept4) In organizations where primary information systems support only accounting activities, a reporting arrangement wherein the chief information officer reports to the _ is practical.A) chief executive officerB) chief operating officerC) chief financi

7、al officerD) chief technology officerAnswer: CAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supporting business processes.Learning Obj: LO 11.1: What are the functions and organization of the IS department?Classification: Concept5) In organizat

8、ions that operate significant nonaccounting information systems, such as manufacturers, a reporting arrangement wherein the chief information officer reports to the _ is more common and effective.A) chief technology officerB) chief financial officerC) chief security officerD) chief executive officer

9、Answer: DAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supporting business processes.Learning Obj: LO 11.1: What are the functions and organization of the IS department?Classification: Concept6) An organization that wishes to leverage the power

10、 of social media and elastic cloud opportunities to help accomplish its goals and objectives should ideally turn to the _ group within its IT department for information.A) operationsB) developmentC) technologyD) data administrationAnswer: CAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: D

11、iscuss the role of information systems in supporting business processes.Learning Obj: LO 11.1: What are the functions and organization of the IS department?Classification: Concept7) The _ evaluates new technologies, new ideas, and new capabilities and identifies those that are most relevant to the o

12、rganization.A) chief financial officerB) supply chain managerC) human resource managerD) chief technology officerAnswer: DAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supporting business processes.Learning Obj: LO 11.1: What are the functions

13、and organization of the IS department?Classification: Concept8) The _ group investigates new information systems and determines how the organization can benefit from them.A) outsourcing relationsB) developmentC) technologyD) operationsAnswer: CAACSB: Information TechnologyDifficulty: 1: EasyCourse L

14、O: Discuss best practices for selecting, evaluating, and managing information systems projects.Learning Obj: LO 11.1: What are the functions and organization of the IS department?Classification: Concept9) The _ group manages the computing infrastructure, including individual computers, in-house serv

15、er farms, networks, and communications media.A) technologyB) operationsC) developmentD) outsourcing relationsAnswer: BAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supporting business processes.Learning Obj: LO 11.1: What are the functions and

16、organization of the IS department?Classification: Concept10) The _ group within the information systems (IS) department manages the process of creating new information systems as well as maintaining existing information systems.A) technologyB) operationsC) developmentD) data administrationAnswer: CA

17、ACSB: Information TechnologyDifficulty: 2: ModerateCourse LO: Discuss the role of information systems in supporting business processes.Learning Obj: LO 11.1: What are the functions and organization of the IS department?Classification: Concept11) Which of the following statements is true of the devel

18、opment group of a companys information systems (IS) department?A) The size and structure of the group depends on whether programs are developed in-house or outsourced.B) An important function of this group is to monitor user experience and respond to user problems.C) This group plays a major role in

19、 organizations that have negotiated outsourcing agreements with other companies to provide equipment, applications, or other services.D) The purpose of this group is to protect data and information assets by establishing data standards and data management practices and policies.Answer: AAACSB: Infor

20、mation TechnologyDifficulty: 2: ModerateCourse LO: Discuss the role of information systems in supporting business processes.Learning Obj: LO 11.1: What are the functions and organization of the IS department?Classification: Concept12) If a companys information systems (IS) related programs are not d

21、eveloped in-house, then the development group of the IS department will be staffed primarily by _.A) test engineersB) systems analystsC) technical writersD) programmersAnswer: BAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supporting business p

22、rocesses.Learning Obj: LO 11.1: What are the functions and organization of the IS department?Classification: Concept13) Which of the following is true if the development group of a companys information systems (IS) department is staffed primarily by programmers, test engineers, technical writers, an

23、d other development personnel?A) The company develops programs in-house.B) The company has a separate department for data warehousing.C) The company has security issues with the department.D) The company contracts work to other companies.Answer: AAACSB: Information TechnologyDifficulty: 2: ModerateC

24、ourse LO: Discuss the role of information systems in supporting business processes.Learning Obj: LO 11.1: What are the functions and organization of the IS department?Classification: Concept14) The _ groups purpose is to protect information assets by establishing standards and management practices a

25、nd policies.A) outsourcing relationsB) operationsC) developmentD) data administrationAnswer: DAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supporting business processes.Learning Obj: LO 11.1: What are the functions and organization of the IS d

26、epartment?Classification: Concept15) Which of the following is a responsibility of a systems analyst?A) advising the chief information officer on emerging technologiesB) determining system requirementsC) monitoring and fixing computer networksD) managing the IT departmentAnswer: BAACSB: Information

27、TechnologyDifficulty: 2: ModerateCourse LO: Discuss the role of information systems in supporting business processes.Learning Obj: LO 11.1: What are the functions and organization of the IS department?Classification: Concept16) A _ designs and writes computer codes.A) technical writerB) systems anal

28、ystC) programmerD) business analystAnswer: CAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supporting business processes.Learning Obj: LO 11.1: What are the functions and organization of the IS department?Classification: Concept17) A _ monitors,

29、 maintains, fixes, and tunes computer networks.A) technical writerB) network programmerC) PQA test engineerD) network administratorAnswer: DAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supporting business processes.Learning Obj: LO 11.1: What

30、are the functions and organization of the IS department?Classification: Concept18) A _ performs a wide range of activities such as programming, testing, database design, communications and networks, project management, and is required to have an entrepreneurial attitude.A) systems analystB) consulta

31、ntC) small-scale project managerD) database administratorAnswer: BAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supporting business processes.Learning Obj: LO 11.1: What are the functions and organization of the IS department?Classification: Co

32、ncept19) Which of the following is a responsibility of a small-scale project manager?A) initiate, plan, manage, monitor, and close down projectsB) develop test plans, design and write automated test scripts, and perform testingC) advise the chief information officer, executive group, and project man

33、agers on emerging technologiesD) help users solve problems and provide trainingAnswer: AAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supporting business processes.Learning Obj: LO 11.1: What are the functions and organization of the IS departm

34、ent?Classification: Concept20) Protection of information assets is a major function of an information systems (IS) department.Answer: TRUEAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supporting business processes.Learning Obj: LO 11.1: What ar

35、e the functions and organization of the IS department?Classification: Concept21) The structure of an information systems (IS) department typically remains unchanged among organizations.Answer: FALSEAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in

36、supporting business processes.Learning Obj: LO 11.1: What are the functions and organization of the IS department?Classification: Concept22) The responsibilities of a chief information officer are the same as those of a chief technology officer.Answer: FALSEAACSB: Information TechnologyDifficulty: 1

37、: EasyCourse LO: Discuss the role of information systems in supporting business processes.Learning Obj: LO 11.1: What are the functions and organization of the IS department?Classification: Concept23) It is a chief technology officers responsibility to identify new technologies relevant to an organi

38、zation.Answer: TRUEAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supporting business processes.Learning Obj: LO 11.1: What are the functions and organization of the IS department?Classification: Concept24) An operations group within an IT depar

39、tment may include programmers, test engineers, and technical writers.Answer: FALSEAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supporting business processes.Learning Obj: LO 11.1: What are the functions and organization of the IS department?Cl

40、assification: Concept25) An information systems (IS) department is responsible for adapting infrastructure and systems for new business goals.Answer: TRUEAACSB: Information TechnologyDifficulty: 2: ModerateCourse LO: Discuss the role of information systems in supporting business processes.Learning O

41、bj: LO 11.1: What are the functions and organization of the IS department?Classification: Concept26) An important function of the development group of a companys information systems (IS) department is to monitor user experience and respond to user problems.Answer: FALSEAACSB: Information TechnologyD

42、ifficulty: 1: EasyCourse LO: Discuss the role of information systems in supporting business processes.Learning Obj: LO 11.1: What are the functions and organization of the IS department?Classification: Concept27) The purpose of an outsourcing relations department is to negotiate agreements with othe

43、r companies to provide equipment, applications, or other services.Answer: TRUEAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supporting business processes.Learning Obj: LO 11.1: What are the functions and organization of the IS department?Classi

44、fication: Concept28) In the context of information systems, maintenance means fixing problems or adapting existing information systems to support new features and functions.Answer: TRUEAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss best practices for selecting, evaluating, and ma

45、naging information systems projects.Learning Obj: LO 11.1: What are the functions and organization of the IS department?Classification: Concept29) Information technology concerns products, techniques, procedures, and designs of computer-based technology.Answer: TRUEAACSB: Information TechnologyDiffi

46、culty: 1: EasyCourse LO: Discuss the role of information systems in supporting business processes.Learning Obj: LO 11.1: What are the functions and organization of the IS department?Classification: Concept30) Information technology must be placed into the structure of the information systems (IS) be

47、fore an organization can use it.Answer: TRUEAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss best practices for selecting, evaluating, and managing information systems projects.Learning Obj: LO 11.1: What are the functions and organization of the IS department?Classification: Conce

48、pt31) A technical writer writes program documentation, help-text, procedures, job descriptions, and training materials.Answer: TRUEAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supporting business processes.Learning Obj: LO 11.1: What are the f

49、unctions and organization of the IS department?Classification: Concept32) Large-scale project managers require deeper project management knowledge than small-scale managers.Answer: TRUEAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supporting bu

50、siness processes.Learning Obj: LO 11.1: What are the functions and organization of the IS department?Classification: Concept33) A user support representative installs software and repairs computer equipment.Answer: FALSEAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss best practice

51、s for selecting, evaluating, and managing information systems projects.Learning Obj: LO 11.1: What are the functions and organization of the IS department?Classification: Concept34) A systems analyst monitors, fixes, and tunes computer networks.Answer: FALSEAACSB: Information TechnologyDifficulty: 1

52、: EasyCourse LO: Discuss the role of information systems in supporting business processes.Learning Obj: LO 11.1: What are the functions and organization of the IS department?Classification: Concept35) A salespersons responsibility is to design and write computer programs.Answer: FALSEAACSB: Informat

53、ion TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supporting business processes.Learning Obj: LO 11.1: What are the functions and organization of the IS department?Classification: Concept36) A database administrators responsibility is to design and write automate

54、d test scripts.Answer: FALSEAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supporting business processes.Learning Obj: LO 11.1: What are the functions and organization of the IS department?Classification: Concept37) What are the major functions

55、of an information systems (IS) department?Answer: The major functions of an information systems department are to: plan the use of information systems (IS) to accomplish organizational goals and strategy manage outsourcing relationships protect information assets develop, operate, and maintain the o

56、rganizations computing infrastructure develop, operate, and maintain applicationsAACSB: Information TechnologyDifficulty: 1: EasyCourse LO: Discuss the role of information systems in supporting business processes.Learning Obj: LO 11.1: What are the functions and organization of the IS department?Cla

57、ssification: Concept38) Compare the role of a chief information officer (CIO) and the role of a chief technology officer (CTO).Answer: A chief information officer (CIO) is generally the title of the principal manager of an organizations information systems (IS) department. Like other senior executiv

58、es, the CIO reports to the chief executive officer (CEO), although sometimes these executives report to the chief operating officer (COO), who in turn reports to the CEO. In some companies, the CIO reports to the chief financial officer (CFO). The CIO has the responsibility of managing the IT depart

59、ment, communicating with executive staff on IT- and IS-related matters. The CIO is also a member of the executive group.A chief technology officer (CTO) often heads the technology group within the IT department. The CTO evaluates new technologies, new ideas, and new capabilities and identifies those

60、 that are most relevant to the organization. The CTOs job requires deep knowledge of information technology and the ability to envision and innovate applications for the organization. The CTOs responsibility is to advise the CIO, executive group, and project managers on emerging technologies.AACSB: