《領(lǐng)隊(duì)英語(yǔ)》歐洲游子情境課件22

1、學(xué)習(xí)情境二: 歐洲游領(lǐng)隊(duì)服務(wù) 子情境2.2English for Tour Leaders領(lǐng)隊(duì)英語(yǔ)Hebei Tourism Vocational CollegeUnit II On the Plane第二單元 在飛機(jī)上飛行途中領(lǐng)隊(duì)的工作協(xié)助游客調(diào)換座位照料游客機(jī)上用餐熟悉機(jī)上救生設(shè)備解答游客提問(wèn)協(xié)助游客填寫(xiě)入境卡協(xié)助填寫(xiě)海關(guān)申報(bào)單Teaching ObjectivesTo understand how to order drinks and meals.To know how to show care for sick tourists. To know how to offer in-fl

2、ight services.To know how to deal with facilities.To know how to use useful expressions.Warm-upPassengers receptionSeat arrangementLuggage arrangementAnnouncement explanationSafety instructionSpecial serviceSpecial passengers service (sick, disabled, etc)Meal and drink serviceIn-flight entertainment

3、 serviceTransfer serviceDuty free sales Form-filling (entry) introduction Preparation for emergency situationFirst aidUnit II On the Plane第二單元 在飛機(jī)上Lesson One: Having Meals機(jī)上餐飲Warm upLook at the following picture on the plane. Can you speak out the name of each part? And say something about the funct

4、ion of each part.Ladies and gentlemen: We will be serving meal with tea, coffee and other soft drinks. Please put down the table in front of you and take what you like. Hope you enjoy your meal!In-Flight Facilities機(jī)上設(shè)備Beverage and MealBeverage 飲料1. coffee White coffee with sugar or notBlack coffee w

5、ith sugar or notIrish coffee愛(ài)爾蘭咖啡Cappuccino 意式卡布其諾Espresso 意式香濃咖啡(小杯)Moka Coffee 摩卡咖啡Mexico Coffee 墨西哥咖啡Turkey Coffee 土爾其咖啡American Coffee美式咖啡Royal Coffee 英國(guó)皇家咖啡Chocolate Coffee 瑞士巧克力咖啡Caf au Lait 法式牛奶咖啡Soybeanccino 中國(guó)泡沫咖啡2. tea Green tea 綠茶, Black tea (fermented tea) 紅茶Wulong tea (dietdait tea) 烏龍茶

6、White tea (silver needle) 銀針茶Scented sentid tea 花茶Tightly pressed tea 磚茶3. JuiceOrange juice 橙汁Pineapple juice 鳳梨/菠蘿汁Apple juiceTomato juice 番茄汁Lemonade 檸檬水Peach juice 桃汁Cucumber juice 黃瓜汁4. Soft drink /soda water 碳酸飲料Coke, Coca-cola 可口可樂(lè)Pepsipepsi 百事可樂(lè)Sprite 雪碧Seven-up 七喜汽水Mineralminrl water 礦泉水Alm

7、ond a:mnd milk=apricot eiprikt seed milk 杏仁露Tonic 奎寧水5. Alcoholic beverage 酒精飲料Bear 啤酒Red wine紅葡萄酒white wine白葡萄酒Brandy白蘭地酒Whisky威士忌酒Spirit 白酒=alcoholLiquor 烈性酒 Vodka 伏特加酒 Cocktail 雞尾酒 Dry Martini 干馬提尼酒6. Light Meal 便餐Bread 面包Snack 小吃Instant noodle 方便面Noodle 面條Biscuit biskit=cracker 餅干Cake 蛋糕Chocolat

8、e 巧克力Chips=French fries 炸薯?xiàng)l/片Sandwich 三明治(夾心面包)Rice米飯Chicken 雞肉Beef 牛肉Fish 魚(yú)肉Hamburger 漢堡包Ham 火腿Sausage 香腸Curried Chicken with Rice 咖哩雞飯Stewed Beef with Noodle 紅燒牛肉面Strawberry Sundae 草莓圣代Cream 奶油Butter 黃油Sugar 糖Green Salad 蔬菜色拉Strawberry jam草莓醬Yogurt 酸奶Unit II On the Plane第二單元 在飛機(jī)上Lesson Two: Showin

9、g Care forSick Tourists第2課 照顧不適游客Questions?Imagine what kinds of situations will be happen on the plane? Situations:1. A Tourist Feels Airsick 游客暈機(jī)時(shí)2. A Tourist Feels Cold 游客怕冷時(shí)3. A Tourist has Heart breakUnit II On the Plane第二單元 在飛機(jī)上Lesson Three: In- flight Safety Demonstration第3課 安全設(shè)備演示 In- flight

10、 Safety DemonstrationLadies and gentlemen, Id like to direct your attention to the television monitors. We will be showing our safety demonstration and would like the next few minutes of your complete attention. Questions?Match the sentences (a-g) with the following pictures. a. A flight attendant d

11、emonstrates proper usage of a seatbelt b. A flight attendant demonstrates proper usage of the oxygen masks. c. A flight attendant demonstrates proper usage of an inflatable life jacket.d. A flight attendant shows the safety manual to the passengers.The flight attendant in the picture is demonstratin

12、g how to use the life jacket ( life vest). Look at these pictures and match them to the following sentences.a. The life vest is located under your seat or under the arm rest between the seats. b. To put the vest on, pull the life jacket over your head and attach the strap(系上皮帶).c. Fasten the buckles

13、(帶扣).d. Pull the straps tightly around your waist (or pull the strap until the jacket is properly adjusted.)e. To inflate(充氣) the vest, pull down firmly on the tabs(跳格設(shè)定). But do not inflate it in the cabin.f. If your life jacket does not inflate or needs more air, you can pull out the mouth-pieces(

14、吹氣孔) from either side of the upper part of the vest and blow into the tubes.g. Infant infnt嬰兒life jackets will be distributed, if required. (If you carry a young child, the child should also put on the life jacket.)Demonstrating how to use the oxygen maskIn case of loss of cabin pressure, oxygen mas

15、ks will be required. Then how do you use the oxygen mask? Please read the following passage carefully and find out the basic step. If there were an emergency decompressiondi:kmpren(減壓), and oxygen is required, a mask will drop automatically from a compartment above your head. For your safety, please

16、 pull the mask firmly toward you and cover your nose and mouth to start the flow of oxygen. Place it over your nose and mouth, pull the elastic ilstikband(松緊帶) over your head and adjust from the side of the mask, and then breathe normally. Put your mask on first, then help children and other passeng

17、ers requiring assistance. There are also masks located in the lavatories. Beverage and Meal(資料庫(kù))Beverage 飲料1. coffee White coffee with sugar or notBlack coffee with sugar or notIrish coffee愛(ài)爾蘭咖啡Cappuccino 意式卡布其諾Espresso 意式香濃咖啡(小杯)Moka Coffee 摩卡咖啡Mexico Coffee 墨西哥咖啡Turkey Coffee 土爾其咖啡American Coffee美

18、式咖啡Royal Coffee 英國(guó)皇家咖啡Chocolate Coffee 瑞士巧克力咖啡Caf au Lait 法式牛奶咖啡Soybeanccino 中國(guó)泡沫咖啡2. tea Green tea 綠茶, Black tea (fermented tea) 紅茶Wulong tea (dietdait tea) 烏龍茶White tea (silver needle) 銀針茶Scented sentid tea 花茶Tightly pressed tea 磚茶3. JuiceOrange juice 橙汁Pineapple juice 鳳梨/菠蘿汁Apple juiceTomato juice 番茄汁Lemonade 檸檬水Peach juice 桃汁Cucumber juice 黃瓜汁4. Soft drink /soda water 碳酸飲料Coke, Coca-cola 可口可樂(lè)Pepsipepsi 百事可樂(lè)Sprite 雪碧Seven-up 七喜汽水Mineralminrl water 礦泉