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1、Unit 3 Checking In旅游與酒店專業(yè)實用英語Practical English for Tourism and Hotel Services中國勞動社會保障出版社第1頁,共22頁。Warming up Listening Practice Situational Conversations Leaning Objectives 4123Role-plays 5Exercises 6 Reading Comprehension 7Listening Script Listening Script 8第2頁,共22頁。Learning Objectives After learnin

2、g this unit, you should be able to: check in touristsintroduce hotel surroundings and facilitiesinform tourists of the itineraryLearning Objectives第3頁,共22頁。Task 1 Match the English expressions in the box with their corresponding pictures. Warming-upPicture 1 Picture 2Picture 3 Picture 4 reception de

3、sk key card bellman visa第4頁,共22頁。Task 2 Here are some steps of checking in guests. Put them in the right order. Warming-upGD C EAB FKey第5頁,共22頁。Registration FormGuest first name: _Guest last name: _Room type: standard room double room junior suite deluxe suiteNo. of nights: _Method of payment: In ca

4、sh By credit card With travelers checkListening Practice Task 1 Listen to a conversation between a walk-in guest and a hotel receptionist, and fill out the registration form.Listening ScriptBrantMoore1第6頁,共22頁。Listening Practice Task 2 Listen to a short passage and fill in the blanks with the inform

5、ation you hear.Key(1) identity cards(2) belongings(3) reception desk(4) schedule(5) a wake-up call第7頁,共22頁。 Task : Read the conversation and fill in the blanks below. Nancy booked 15 _ and a _.The receptionist asks Nancy to show her _ . Nancy fills out a _ form when checking in her tourists. Situati

6、onal Conversations Conversation 1 Checking in guestsTWBs family suite group visa registration 第8頁,共22頁。Situational Conversations Conversation 2 Informing tourists of the itinerary Task: Listen to the conversation and fill in the blanks below.Dinner is served on the _ floor at the western restaurant.

7、Tomorrow mornings breakfast will be at the _ on the 2nd floor.The tour group will gather right here in the _ at 8 a.m tomorrow.Tomorrow the group will leave for _.2ndcoffee shoplobbyYangshuo第9頁,共22頁。Task 1 Suppose you are leading a tour group. Now you are talking to the hotel receptionist to check i

8、n your group. Complete the conversation.Role-plays (5) when and where can we have breakfast(6) wake-up calls第10頁,共22頁。Task 2 Do the role-play with your partner according to the situation below.Role-plays Suppose you are a local tour guide. Youre going to lead your group to two scenic spots or places

9、 of interest in your hometown tomorrow. After finishing check-in formalities, now youre telling the group tomorrows itinerary.第11頁,共22頁。Role-plays 第12頁,共22頁。Task 1 Fill in the blanks with appropriate room types according to the meanings in the right column.Exercises Key Home第13頁,共22頁。Task 2 Match th

10、e tourists requests with the tour guide responses. Exercises Home(1)-b(2)-e(3)-a(4)-c(5)-d第14頁,共22頁。Task 3 Complete each sentence with the appropriate form of the word in the brackets.Exercises Home第15頁,共22頁。Task 4 Translate the following paragraph into Chinese. Exercises Home第16頁,共22頁。Task 5 Transl

11、ate the following Chinese into English.Exercises Home第17頁,共22頁。Read the following passage and complete the sentences below with the information given in the passage (with no more than three words).Reading Comprehension Home3. the registration desk第18頁,共22頁。Task1 Listen to a conversation between a wa

12、lk-in guest and a hotel receptionist, and fill out the registration form for the guest.Travel Agent (TA): Good morning, China Youth Travel Agency. Can I help you?Customer (C): Good morning. Im from General Electric Company. Were going to have a meeting in Beijing in September. Wed like to book a gro

13、up tour.TA: Wed be glad to help you. May I know how many people are there in your group?C: About 20. Its a kind of incentive travel. We offer this tour to our most hardworking staff.Listening Script 第19頁,共22頁。TA: I see. How about a 4-day Luxury Capital Tour in Beijing? Its a shopping-free tour route

14、 with zero extra charges. In this tour, you will visit the UNESCO heritage sites in Beijing, such as the Forbidden City, the Temple of Heaven, the Great Wall and the Summer Palace.C: Sounds nice. Do we have any activities during the tour?TA: Yes, the tour also includes some popular activities, such

15、as Hutong rickshaw ride and Peking opera watching.C: What about the food? Will we have a chance to eat Chinese food?TA: Yes, youll enjoy Peking roast duck and traditional Chinese tea. Listening Script 第20頁,共22頁。C: Can the guide speak English?TA: Sure he can. We provide experienced English-speaking t

16、our guide service in this tour. Besides that, you will also enjoy 5-star hotel accommodation and deluxe coach transportation service.C: That will be good! Would you please send me an email about the details?TA: Certainly, sir. May I have your email address?C: mikebauerTA: mikebauer. Ill send you our

17、 tour information as soon as possible.C: Thanks.TA: Youre welcome. If there is anything I could help, just call me, please.Listening Script 第21頁,共22頁。Task 2 Listen to a short passage and fill in the blanks with the information you hear.Your first peek into Beijing begins with the Forbidden City, whe

18、re 24 emperors of Ming and Qing dynasties ruled for nearly 500 years (from 1420-1911). Here you will experience the splendor of the palaces, ceremonial courtyards and private quarters. After that, the guide will take you to enjoy a lunch at a local restaurant. Later, youll walk into the Summer Palace, the largest imperial garden in the world. Once as a resort for the imperial cou

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