看板全套資料

1、,質(zhì)量管理,類別,項(xiàng)目/Items,看板項(xiàng)目/View Board,要求/Requirement,審核條款/Audit Items,是否為關(guān)鍵項(xiàng)/ If it is the key audit items,參考樣本/Sample Ref.,備注/Remark,產(chǎn)品實(shí)現(xiàn)-人,組織架構(gòu),1,公司組織架構(gòu)圖,主看板,NA,非審核項(xiàng),2,質(zhì)量部組織結(jié)構(gòu),質(zhì)量部懸掛,1.1 - Organization of quality department:/質(zhì)量部組織架構(gòu),關(guān)鍵項(xiàng),3,崗位要求與職責(zé)描述,包括： 1.職位要求 2.職責(zé)描述 3.工作權(quán)限 4.職位發(fā)展方向等,NA,非審核項(xiàng),4,人員招聘計(jì)劃,NA

2、,非審核項(xiàng),人員培訓(xùn),1,人員明細(xì)表(即職工花名冊(cè)),NA,非審核項(xiàng),2, 年度/實(shí)時(shí)/新人培訓(xùn)計(jì)劃及完成情況（年度計(jì)劃，增補(bǔ)計(jì)劃）,主看板,包括： 1.質(zhì)量技巧的培訓(xùn) 2.識(shí)圖能力培訓(xùn) 3.操作技能的培訓(xùn) 4.安全健康的培訓(xùn) （新人培訓(xùn)可以納入到年度培訓(xùn)計(jì)劃中）,4.4-Operator Training:/操作者培訓(xùn) 7.2 - Quality Skills Training:/質(zhì)量技巧培訓(xùn),關(guān)鍵項(xiàng),3,培訓(xùn)簽到,4,培訓(xùn)記錄/培訓(xùn)教材,5,人員培訓(xùn)記錄明細(xì),主看板,包括：人員、完成時(shí)間、培訓(xùn)內(nèi)容、完成狀態(tài),6,考核,7,人員培訓(xùn)效果評(píng)估表,1.考核合格后發(fā)上崗證,人員管理,1,績效考核,

3、NA,非審核項(xiàng),2,人員流動(dòng)率的統(tǒng)計(jì)圖,主看板,記錄人員招聘&離職的比例，進(jìn)行原因分析,NA,非審核項(xiàng),產(chǎn)品實(shí)現(xiàn)機(jī),設(shè)備管理,1,設(shè)備明細(xì)/設(shè)備履歷,主看板,設(shè)備履歷：單個(gè)設(shè)備檔案（采購時(shí)間，使用狀態(tài)，維修經(jīng)歷，報(bào)廢等）,4.2 - Industrial Equipment:/工業(yè)設(shè)備,非關(guān)鍵項(xiàng),2,模具明細(xì)/模具履歷,模具履歷：單個(gè)模具檔案（采購&制作時(shí)間，使用狀態(tài)，維修經(jīng)歷，報(bào)廢等）,4.2 - Industrial Equipment:/工業(yè)設(shè)備,非關(guān)鍵項(xiàng),3,模具存貯，標(biāo)識(shí)，擺放與防護(hù)（指定的模具區(qū)域與防護(hù)規(guī)范）,現(xiàn)場(chǎng),1.模具存儲(chǔ)有固定的位置 2.模具名稱標(biāo)識(shí) 3.模具的狀態(tài)標(biāo)識(shí),5

4、.4- Tooling Storage & Protection:/模具的存貯和防護(hù),關(guān)鍵項(xiàng),4,關(guān)鍵備件明細(xì)及庫存管理,5.3 - Tooling & Equipment Maintenance System:/模具和設(shè)備的維修系統(tǒng)/物流:6.10 - Maintenance Management:,關(guān)鍵項(xiàng),5,設(shè)備/模具購置計(jì)劃,NA,非審核項(xiàng),6,設(shè)備停機(jī)率的統(tǒng)計(jì),主看板 車間看板,1.車間看板統(tǒng)計(jì)日停機(jī)率 2.主看板統(tǒng)計(jì)月停機(jī)率3.停機(jī)率超出指標(biāo)需進(jìn)行原因分析并改進(jìn),物流:6.8 - Production Efficiency:/生產(chǎn)效率,非關(guān)鍵項(xiàng),7, 設(shè)備利用率統(tǒng)計(jì),主看板 車間看

5、板,1.車間看板統(tǒng)計(jì)日利用率 2.主看板統(tǒng)計(jì)月利用率,物流:6.8 - Production Efficiency:/生產(chǎn)效率,非關(guān)鍵項(xiàng),指導(dǎo),1,設(shè)備操作指導(dǎo),操作臺(tái)前懸掛,設(shè)備使用和維修方面的指導(dǎo)書,4.3 - Work Instructions:/工作指導(dǎo),關(guān)鍵項(xiàng),2,模具使用指導(dǎo)書,操作臺(tái)前懸掛,模具使用，維修，安裝的指導(dǎo),4.3 - Work Instructions:/工作指導(dǎo),關(guān)鍵項(xiàng),能力研究,1,設(shè)備能力研究計(jì)劃&實(shí)施（CPK）,主看板,1.根據(jù)設(shè)備使用頻次制定研究計(jì)劃 2.抽取關(guān)鍵零件的關(guān)鍵尺寸進(jìn)行過程能力研究,5.1 - Knowledge of measuring /測(cè)量

6、知識(shí),非關(guān)鍵項(xiàng),2, 設(shè)備/模具產(chǎn)能分析,物流:2.3 - Medium Term Capacity Requirements:/中期產(chǎn)能要求,非關(guān)鍵項(xiàng),維修保養(yǎng),1,設(shè)備年度保養(yǎng)計(jì)劃/保養(yǎng)記錄,主看板,根據(jù)設(shè)備使用頻次制定年度設(shè)備保養(yǎng)計(jì)劃并實(shí)施,5.3 - Tooling & Equipment Maintenance System:/模具和設(shè)備的維修系統(tǒng)/物流:6.10 - Maintenance Management:,關(guān)鍵項(xiàng),2,模具年度保養(yǎng)計(jì)劃/保養(yǎng)紀(jì)錄,5.3 - Tooling & Equipment Maintenance System:/模具和設(shè)備的維修系統(tǒng)/物流:6.10

7、- Maintenance Management:,關(guān)鍵項(xiàng),3, 設(shè)備點(diǎn)檢表,操作臺(tái)前懸掛,1.內(nèi)容為設(shè)備日常保養(yǎng)項(xiàng)目,5.3 - Tooling & Equipment Maintenance System:/模具和設(shè)備的維修系統(tǒng)/物流:6.10 - Maintenance Management:,關(guān)鍵項(xiàng),4,設(shè)備維修記錄,5.3 - Tooling & Equipment Maintenance System:/模具和設(shè)備的維修系統(tǒng)/物流:6.10 - Maintenance Management:,關(guān)鍵項(xiàng),5,模具維修記錄,5.3 - Tooling & Equipment Mainte

8、nance System:/模具和設(shè)備的維修系統(tǒng)/物流:6.10 - Maintenance Management:,關(guān)鍵項(xiàng),產(chǎn)品實(shí)現(xiàn)料,來料控制,1,采購計(jì)劃/采購訂單,物流:7.2 - Mode of Order:/供應(yīng)商訂單模式/7.3 - Supplier Order Confirmation Process:訂單確認(rèn)/7.4 - Purchase Order Placing Process:采購訂單的指定過程,非關(guān)鍵項(xiàng),參見：物流客戶預(yù)測(cè)&訂單評(píng)審,4,來料檢驗(yàn)指導(dǎo)書,3.4 - Incoming Inspection:/來料檢驗(yàn),關(guān)鍵項(xiàng),5,來料檢驗(yàn)記錄,3.4 - Incomin

9、g Inspection:/來料檢驗(yàn),關(guān)鍵項(xiàng),6,進(jìn)檢不合格通知單及8D改善報(bào)告,主看板,1.來料不合格通知供應(yīng)商 2.供應(yīng)商用8D形式回復(fù),3.4 - Incoming Inspection:/來料檢驗(yàn),關(guān)鍵項(xiàng),倉庫管理,1,倉庫區(qū)域劃分及標(biāo)識(shí),1.按物流方向進(jìn)行倉庫區(qū)域化分(待檢區(qū)，合格區(qū)，不合格品區(qū)，待處理區(qū)等） 2.物料標(biāo)識(shí) 3.狀態(tài)標(biāo)識(shí),物流:5.9 - Storage Condition and Packaging:/倉貯條件和包裝,關(guān)鍵項(xiàng),2,倉庫的溫、濕度管理及監(jiān)控,1.倉庫管理規(guī)定 2.倉庫的溫、濕度控制，檢查。 3.溫濕度調(diào)整,物流:5.9 - Storage Condit

10、ion and Packaging:/倉貯條件和包裝,關(guān)鍵項(xiàng),3,先進(jìn)先出,主看板,1.先進(jìn)先出管理流程 2.先進(jìn)先出檢查記錄 3.嚴(yán)格按照先進(jìn)先出流程規(guī)定出、入庫,物流:5.6 - First-In-First-Out (FIFO):/先進(jìn)先出,關(guān)鍵項(xiàng),4,效期商品的監(jiān)控,物流:5.9 - Storage Condition and Packaging:/倉貯條件和包裝,關(guān)鍵項(xiàng),5,安全防護(hù)(物品擺放),物流:5.9 - Storage Condition and Packaging:/倉貯條件和包裝,關(guān)鍵項(xiàng),生產(chǎn)現(xiàn)場(chǎng)物料控制,1,生產(chǎn)現(xiàn)場(chǎng)物料補(bǔ)給,1.專人從庫房領(lǐng)用物料2.專人發(fā)放物料,物

11、流:6.7 - Workshop Material Replenishment:/生產(chǎn)車間物料補(bǔ)給,非關(guān)鍵項(xiàng),2,生產(chǎn)現(xiàn)場(chǎng)物料存貯及標(biāo)識(shí)：,現(xiàn)場(chǎng),1.生產(chǎn)現(xiàn)場(chǎng)劃分區(qū)域進(jìn)行首選物料的存儲(chǔ)，并保證先進(jìn)先出 2.物料標(biāo)識(shí)清楚,物流:6.7 - Workshop Material Replenishment:/生產(chǎn)車間物料補(bǔ)給,非關(guān)鍵項(xiàng),3,物料標(biāo)識(shí),現(xiàn)場(chǎng),包括：名稱標(biāo)識(shí)，狀態(tài)標(biāo)識(shí)，先出標(biāo)識(shí),3.5 - Traceability:/可追溯性/物流:6.6 - Logistical Flow within Production:,關(guān)鍵項(xiàng),4,生產(chǎn)工序流程卡,現(xiàn)場(chǎng),具有可追溯性，可追溯到原材料批次，生產(chǎn)各

12、個(gè)工具的生產(chǎn)日期，操作員，設(shè)備編號(hào)等,3.5 - Traceability:/可追溯性/物流:6.6 - Logistical Flow within Production:,關(guān)鍵項(xiàng),產(chǎn)品實(shí)現(xiàn)法,工藝指導(dǎo),1,工序流程圖,主看板,7.1 - Knowledge & Application of Quality Tools:/質(zhì)量工具的知識(shí)和應(yīng)用,關(guān)鍵項(xiàng),2,工序質(zhì)量控制卡片,操作臺(tái)前懸掛,參見：樣本,4.3 - Work Instructions:/工作指導(dǎo),關(guān)鍵項(xiàng),3,終檢規(guī)范,4.6 - End Product Inspection:/最終檢驗(yàn),關(guān)鍵項(xiàng),過程標(biāo)識(shí),1, 生產(chǎn)過程中的狀態(tài)標(biāo)識(shí)

13、,現(xiàn)場(chǎng),包括：待產(chǎn)，生產(chǎn)中，待修，修理中等,3.5 - Traceability:/可追溯性/物流:6.6 - Logistical Flow within Production:,關(guān)鍵項(xiàng),2, 生產(chǎn)過程中的容器使用,現(xiàn)場(chǎng),綠色/藍(lán)色：合格品 紅色：不合格品 黃色/桔黃色：返工，返修,3.5 - Traceability:/可追溯性/物流:6.7 - Logistical Flow within Production:,關(guān)鍵項(xiàng),記錄,1,首、末件記錄,1.首尾件應(yīng)有適宜的存放周期 2.具有可追溯性,4.5 - In-Process Inspection:/過程檢驗(yàn),關(guān)鍵項(xiàng),2,自檢記錄,4.5

14、 - In-Process Inspection:/過程檢驗(yàn),關(guān)鍵項(xiàng),3,巡檢記錄,4.5 - In-Process Inspection:/過程檢驗(yàn),關(guān)鍵項(xiàng),4,/終檢記錄,4.6 - End Product Inspection:/最終檢驗(yàn),關(guān)鍵項(xiàng),工藝監(jiān)控,1,質(zhì)量工具在生產(chǎn)過程中的應(yīng)用,車間看板,7.1 - Knowledge & Application of Quality Tools:/質(zhì)量工具的知識(shí)和應(yīng)用,關(guān)鍵項(xiàng),2,工藝紀(jì)律審核報(bào)告,主看板,NA,非審核項(xiàng),產(chǎn)品實(shí)現(xiàn)環(huán),1,定置化管理,主看板,5S實(shí)施指導(dǎo)及5S檢查表,1.4 - Work Station Condition:/

15、工作現(xiàn)場(chǎng)條件,非關(guān)鍵項(xiàng),2,5S檢查記錄,主看板,1.4 - Work Station Condition:/工作現(xiàn)場(chǎng)條件,非關(guān)鍵項(xiàng),3, 安全通道標(biāo)識(shí),1.4 - Work Station Condition:/工作現(xiàn)場(chǎng)條件,非關(guān)鍵項(xiàng),4, 安全防護(hù)措施與急救箱配置,培訓(xùn)計(jì)劃中要求安全防護(hù)的培訓(xùn),8.1 - Safety & Health:/安全與健康,非關(guān)鍵項(xiàng),5,員工著裝與胸卡配帶,NA,非審核項(xiàng),產(chǎn)品實(shí)現(xiàn)測(cè)量系統(tǒng),儀器校驗(yàn),1,量驗(yàn)具履歷表/明細(xì)表,量具履歷：各個(gè)量具檔案表明量具狀態(tài)及歷史,5.2 - Measurement Calibration System:/測(cè)量校準(zhǔn)系統(tǒng),關(guān)鍵項(xiàng)

16、,2,量驗(yàn)周期校驗(yàn)計(jì)劃及完成情況,主看板,1.使用的量具必須是經(jīng)過效驗(yàn)合格的量具,5.2 - Measurement Calibration System:/測(cè)量校準(zhǔn)系統(tǒng),關(guān)鍵項(xiàng),3,量驗(yàn)具鑒定記錄,5.2 - Measurement Calibration System:/測(cè)量校準(zhǔn)系統(tǒng),關(guān)鍵項(xiàng),日常管理,1,量驗(yàn)具的發(fā)放與回收記錄,量具由量具管理部門統(tǒng)一發(fā)放,5.2 - Measurement Calibration System:/測(cè)量校準(zhǔn)系統(tǒng),關(guān)鍵項(xiàng),2,量驗(yàn)具的儲(chǔ)存、防護(hù),5.2 - Measurement Calibration System:/測(cè)量校準(zhǔn)系統(tǒng),關(guān)鍵項(xiàng),3,量具異常情況

17、處置記錄,5.2 - Measurement Calibration System:/測(cè)量校準(zhǔn)系統(tǒng),關(guān)鍵項(xiàng),4, 量驗(yàn)具報(bào)廢記錄,5.2 - Measurement Calibration System:/測(cè)量校準(zhǔn)系統(tǒng),關(guān)鍵項(xiàng),5,量具的采購計(jì)劃,NA,非審核項(xiàng),使用指導(dǎo)與能力研究,1,GageR&R量具能力研究計(jì)劃與完成情況,主看板,5.2 - Measurement Calibration System:/測(cè)量校準(zhǔn)系統(tǒng),關(guān)鍵項(xiàng),2,GageR&R記錄表,5.2 - Measurement Calibration System:/測(cè)量校準(zhǔn)系統(tǒng),關(guān)鍵項(xiàng),3,檢測(cè)儀器操作指導(dǎo)書,NA,非審核項(xiàng),

18、產(chǎn)品實(shí)現(xiàn)不合格品管理,來料和過程不合格處置,1,不合格品控制程序,7.4 - Management of Non-Conformances:/不合格管理&7.5 - Control of Non-Conforming Parts & Materials:/不合格控制,7.4:非關(guān)鍵項(xiàng)&7.5:關(guān)鍵項(xiàng),3,不合格來料明細(xì)及改善糾正措施匯總,主看板,7.5 - Control of Non-Conforming Parts & Materials:/不合格控制,關(guān)鍵項(xiàng),4,過程不合格記錄表,7.5 - Control of Non-Conforming Parts & Materials:/不合格

19、控制,關(guān)鍵項(xiàng),5,過程質(zhì)量問題反饋單及改善措施報(bào)告,過程質(zhì)量問題：由檢驗(yàn)員開具反饋單交車間有關(guān)人員進(jìn)行改進(jìn)并由檢驗(yàn)員跟蹤其改進(jìn)結(jié)果,7.5 - Control of Non-Conforming Parts & Materials:/不合格控制,關(guān)鍵項(xiàng),不合格品統(tǒng)計(jì)和改進(jìn),6,FTQ統(tǒng)計(jì)圖,主看板 車間看板,1.車間看板為單工序FTQ統(tǒng)計(jì) 2.主看板為月度匯總表,7.5 - Control of Non-Conforming Parts & Materials:/不合格控制,關(guān)鍵項(xiàng),7,不合格品月統(tǒng)計(jì)分析,統(tǒng)計(jì)包括1.廢品類型2.報(bào)廢原因3.廢品處置,6.1 - % Quality Non-C

20、onformance Rate:/不合格品率&7.4 - Management of Non-Conformances:/不合格管理,非關(guān)鍵項(xiàng),8,月度不合格品優(yōu)先減少計(jì)劃及完成情況,主看板,7.5 - Management of Non-Conformances:/不合格管理,非關(guān)鍵項(xiàng),客戶退貨管理,9,顧客退貨品分析及8D 改善報(bào)告,7.3 - Management of Customer Returns:/客戶退貨品管理,關(guān)鍵項(xiàng),10,客戶退貨明細(xì)及糾正預(yù)防措施一覽表,主看板,物流條款:3.9 - Reverse Logistics:/退貨物流&7.3 - Management of C

21、ustomer Returns:/客戶退貨品管理,關(guān)鍵項(xiàng),客戶管理,客戶管理,1,客戶清單,3.1 - Customer Service:/客戶服務(wù),非關(guān)鍵項(xiàng),2,客戶服務(wù)職責(zé)劃分,3.1 - Customer Service:/客戶服務(wù),非關(guān)鍵項(xiàng),3, 客戶產(chǎn)值分布統(tǒng)計(jì)圖（明確關(guān)鍵客戶）,NA,非審核項(xiàng),4,新項(xiàng)目清單及進(jìn)度表,主看板,NA,非審核項(xiàng),5, 業(yè)務(wù)增長率統(tǒng)計(jì),主看板,NA,非審核項(xiàng),6, 客戶文檔/文檔管理：圖紙，技術(shù)資料，訂單，預(yù)測(cè)，合同，檢驗(yàn)規(guī)范，培訓(xùn)資料,記錄等,1.文件明細(xì)及版本號(hào)、接收時(shí)間、接收人等相關(guān)信息 2.現(xiàn)場(chǎng)使用的個(gè)類技術(shù)文件必須是有效版本,2.3 - Cus

22、tomer Documentation:/客戶文檔,非關(guān)鍵項(xiàng),7, 客戶財(cái)產(chǎn)管理,財(cái)產(chǎn)明細(xì)，管理措施，異常情況報(bào)告記錄,NA,非審核項(xiàng),客戶滿意改進(jìn),1,交貨合格率&及時(shí)率,主看板,物流條款:3.8 - On Time Delivery (OTD):/按時(shí)交付率,關(guān)鍵項(xiàng),參見：物流管理,2,客戶退貨明細(xì)及糾正預(yù)防措施一覽表,主看板,7.3 - Management of Customer Returns:/客戶退貨品管理&物流條款:3.9 - Reverse Logistics:/退貨無物流,7.3:關(guān)鍵項(xiàng),產(chǎn)品實(shí)現(xiàn)不合格品控制,3,8D改善報(bào)告回復(fù)及時(shí)率,7.3 - Management o

23、f Customer Returns:/客戶退貨品管理,關(guān)鍵項(xiàng),4,客戶滿意度調(diào)查計(jì)劃及完成情況,主看板,6.2- Customer Satisfaction:/客戶滿意&物流條款:3.7 - Customer Satisfaction:客戶滿意,6.2:非關(guān)鍵項(xiàng)&3.7:關(guān)鍵項(xiàng),5, 客戶滿意度分析及改善措施,主看板,6.2- Customer Satisfaction:/客戶滿意&物流條款:3.7 - Customer Satisfaction:客戶滿意,6.2:非關(guān)鍵項(xiàng)&3.7:關(guān)鍵項(xiàng),供應(yīng)商管理,供應(yīng)商選擇及審核,1, 供應(yīng)商管理程序,3.2 - Supplier Quality Ma

24、nagement:/供應(yīng)商管理,關(guān)鍵項(xiàng),2,供應(yīng)商選擇/資格認(rèn)證,3.2 - Supplier Quality Management:/供應(yīng)商管理&物流條款:7.1 - Supplier Selection:,3.2:關(guān)鍵項(xiàng),3, 年度審核計(jì)劃及完成情況,主看板,3.2 - Supplier Quality Management:/供應(yīng)商管理,關(guān)鍵項(xiàng),4,供應(yīng)商年度審核報(bào)告,主看板,3.2 - Supplier Quality Management:/供應(yīng)商管理,關(guān)鍵項(xiàng),供應(yīng)商改進(jìn)驅(qū)動(dòng),5, 不合格通知及8D改善的推動(dòng),3.4 - Incoming Inspection:/來料檢驗(yàn),關(guān)鍵項(xiàng),產(chǎn)品實(shí)現(xiàn)料,6,不合格原料明細(xì)及改善糾正措施匯總,主看板,3.4 - Incoming Inspection:/來料檢驗(yàn),關(guān)鍵項(xiàng),產(chǎn)品實(shí)現(xiàn)料,7,交貨及時(shí)率統(tǒng)計(jì),主看板,6.3 - Supplier Quality & Delivery Indicators:/供應(yīng)商質(zhì)量和交期&物流條款:7.6 - Supplier Performance: Foc