商務(wù)英語(yǔ)難詞解析匯總

1、abandon rate掛斷率（衡量客戶(hù)服務(wù)質(zhì)量的指標(biāo)之一，計(jì)算方式為：撥入客戶(hù)服務(wù)中心的電話總數(shù)中客戶(hù)因等候時(shí)間過(guò)長(zhǎng)而掛斷的電話數(shù)目占總數(shù)的百分比）例： By choosing the right on-hold music, the company has reduced abandon rate by 50%.absenteeism 曠工，缺勤例：Improvements in working conditions helped to reduce levels of absenteeism.absolute interest絕對(duì)產(chǎn)權(quán)，絕對(duì)權(quán)益例：The company has an a

2、bsolute interest in the building.academic intelligence學(xué)術(shù)方面的才智例：Phrases such as solves problems well,displays interest in the world at large,accepts others for what they are,admits mistakes,is goal oriented, and converses well suggest that people focus on the worldly side of intelligence, as opposed

3、to just academic intelligence.academic smarts 學(xué)術(shù)方面的才能例：Its not the usual way of thinking about it - academic smarts-IQaccelerated learning 速成學(xué)習(xí)例：Accelerated learning shows that language learning an be fast, effective and enjoyable.access 1 使用，享用權(quán)例1： Access to these files is restricted. 2 : Students

4、have free access to the librarys scientific literature.access 2 進(jìn)入例：Its acquisition of the group will allow it to gain access to Frances railway business.access fee 使用費(fèi)例：They have cut the access fee long-distance providers pay to local phone companies.accessories 裝飾品，首飾，衣飾例1：I would like to thank yo

5、u for the interest you expressed in our range of childrens and teenage fashion sportswear and accessories.例2：As Potter-mania sweeps the nation, add a magical touch to your mobile with these fun Harry Potter-themed phone accessories.accessory apartment 附屬房（個(gè)人獨(dú)立住宅中供出租的多余房屋）例：In other countries, access

6、ory apartments are not just tolerated but encouratged.Britain and Germany, for instance, offer tax breaks to homeowners who rent out portions of their houses.accident frequency rate 意外傷亡事故頻率（按每百萬(wàn)工作小時(shí)計(jì)）例：Steps are being taken to cut down the accident frequency rate.accident report book 事故記錄本accommoda

7、tion 1 適應(yīng)性調(diào)節(jié)例：Legislation requires employers to make reasonable accommodations for the handicapped in hiring and other ways.accommodation 2 （應(yīng)急的）短期貸款例：Were going to request a short-term accommodations from the bank to cover these payments until we can find other fundsaccommodation address臨時(shí)通信地址例:Ple

8、ase write to my accommodation address.account 1 賬戶(hù)例:When the debt is cleared- as it must be by the time the customer retires- and the account goes into credit, it will attract interest at about 5 per cent.account 2 客戶(hù),生意往來(lái)關(guān)系例:The firm is one of our major accounts.accountancy 會(huì)計(jì)工作例: To her, accountan

9、cy was a means to find out about business and be paid at the same time.accounts 1 賬目例:The financial director was accused of falsifying the company accounts.accounts 2 會(huì)計(jì)部門(mén)即 accounts department例: She works in accounts.accounts manager 會(huì)計(jì)部經(jīng)理accounts payable 應(yīng)付賬款例: Accounts payable is created when a fi

10、rm deals with suppliers who extend credit.accounts receivable 應(yīng)收賬款例: Assets include cash, accounts receivable, inventory, property and equipment, and patents.achievable 切實(shí)可行的,可達(dá)到的例: Your objectives should be relevant to the job you have applied for and achievable.Achilles heel 原意為阿基里斯的腳踵,引申為致命弱點(diǎn)例: H

11、owever, an Achilles heel can usually be found that allows the headhunter to persuade them that they are, in fact, wanting to change.acid test 決定性的考驗(yàn)例: The acid test is whether or not somebody will actually buy the product.acquire 購(gòu)入,取得所有權(quán)例: This is Cussons newly acquired factory in Poland.acquisitio

12、n 收購(gòu)例: The accelerated rate of globalisation has left companies desperately seeking overseas acquisitions in order to remain competitive.across-the-board 全面,全體例1: They have decided to increase prices by 4% across-the-board.例2: To save money, identify current problems, and make the old company more d

13、fficient, the new president ordered an across-the-board examination of expenditures and operational procedures in every department.action figure(仿真)玩具人,活動(dòng)人activewear 運(yùn)動(dòng)服例: Lauren has been making activewear and basics like jeans and leather jackets for almost a quarter of a century.activity 經(jīng)營(yíng)項(xiàng)目, 經(jīng)營(yíng)業(yè)

14、務(wù)例: The main activities of the company are manufacturing computer components and direct retailing to consumersact of God 不可抗力, 天災(zāi), 亦作 force majeure.例1. Private householders or businessmen insure against burglary, loss or damage by vandalism or acts of God.例2. The insurance policy does not cover acts

15、 of God.actuals 實(shí)際數(shù)字(相對(duì)于估計(jì)的數(shù)目)例: These are the actuals for last years turnover.actuary 精算師(受雇于保險(xiǎn)公司或退休基金公司,根據(jù)死亡率和意外事故、火災(zāi)、盜竊等的可能性，估計(jì)保險(xiǎn)風(fēng)險(xiǎn)和費(fèi)用)例：Actuaries spend their time working out whether or not an accident will happen and how much it will cost if it does.adaptation 重新打造以適應(yīng)本土化例1：Adaptation may need t

16、o be made in branding, labeling, and packaging of the product.例2：Potential risk refers to the level of adaptation required to enter foreign markets.added value 增加值，增值例：An important aspect of marketing goods like CD players and televisions is possible added value, such as free videos or CDs.addition

17、（某一產(chǎn)品系列中的）新增產(chǎn)品例：The KR 700 is the latest addition to our range of fax machines.Additional Benefit Funding 附加福利基金（專(zhuān)款）例：You will be able to use as much as you like of your Additional Benefit Funding to buy benefits.add-on 附加裝置（可以是硬件或軟件，目的為改進(jìn)或增加功能），附加部分，亦作add-in例1：Its better to use a computer with add-

18、on/in.例2：Various add-ons/ins can be purchased to increase the output of the machine.address 1 滿(mǎn)足（需求）例：Every effort is made to address costomer needs.address 2 作正式講話，發(fā)表演說(shuō)，向匯報(bào)例：The media relations manager addressed shareholders prior to the companys merger with a Swedish company.address 3 處理，解決例：In an

19、 attempt to address this problem, major banks are about to offer start-up packages to assist new business.address book 通訊簿例：Mke sure you have everybodys name in your address book.addressing machine 通訊地址打印機(jī)adjoining bedroom （兩間毗連的）套間administration charges 行政管理費(fèi)，亦作administration fees例: If youre just s

20、tarting up, many banks offer special packages with no administration charges for the first year.administrative expenses 行政管理費(fèi)用例：The secretarys salary, and expenses incurred in the office are shown as administrative expenses.adult day-care centre 成人日托服務(wù)中心例：Adult day-care centres, which provide superv

21、ision in a group setting for aged or disabled people who live at home, have multiplied tenfold in the past decade.好了，今天就不唱歌了，上自習(xí)去了advance 預(yù)付款, 墊款例: I asked for an advance on my salary.advanced orders 預(yù)訂貨量例: The development of the game has taken two years but advanced orders are impressive.advancemen

22、t 進(jìn)步例: Businesses established in foreign countries should contribute to the social advancement of those countries.advance publicity 前期宣傳例: The product has sold well considering it was not given much advance publicity.advance reservation clerk (酒店)客房預(yù)訂接待員advantageous 有利的例:Applicants with a background

23、 in engineering or processing would be highly advantageous.adversarial relationship 長(zhǎng)期敵對(duì)關(guān)系,長(zhǎng)期關(guān)系緊張例:Top management called on the companys division heads to start acting like members of the same team rather than displaying an adversarial relationship.advertising agency 廣告公司例: You need to employ an adv

24、ertising agency to create a product image.advertising business 廣告業(yè)例: Dentsu is in the advertisingbusiness.(Dentsu日本電通公司)advertising campaign 廣告宣傳活動(dòng)例1: If one advertises excessively, the advertising campaign could suffer from wearout.例2: The automobile company created a massive advertising campaign t

25、o increase interest in its new electric cars.advertising consultancy business 廣告咨詢(xún)公司例:He now plans to set up his own advertising consultancy business.advertising selection 廣告甄選(法)例: Adervertising selection, which is placing an advertisement in newspaper or magazine, is most suitable for those vacanc

26、ies which do not require particularly high levels of specialised knowledge.advice note 通知單(供貨商給收貨人,列明貨物性質(zhì)、數(shù)量、運(yùn)輸日期及方式等)例：We have received an advice note for the goods we ordered.advid 自薦錄像帶（擬考大學(xué)或求職的人將自己的專(zhuān)長(zhǎng)或優(yōu)點(diǎn)錄制在錄像帶上供學(xué)?；蚱赣脝挝豢紤]錄取或錄用）advisory board 咨詢(xún)委員會(huì)例：You will benefit from establishing an advisory b

27、oard of experienced business people who can guide you through the growth process.advisory service 咨詢(xún)服務(wù)例：The bank provides a financial advisory service for all its (車(chē)輛等)流線型的例：We lowered the front end for more visibility, and softened the lines for a more aero look.affiliation 1 聯(lián)營(yíng)公司例: We

28、 have a number of affiliations throughout the country.affiliation 2 附屬機(jī)構(gòu)例: Please put your name, address and affiliation.affinity (group) card 團(tuán)體(組織)卡(志為具有共同背景或是聯(lián)系的個(gè)人群體,如人事相同專(zhuān)業(yè)、校友或退休人員組織等共同使用的信用卡)after-care service 售后服務(wù)例：Make sure that the company you buy from can offer a comprehensive and convenien

29、t after-care service.after-sales service 1 售后服務(wù)(常用于汽車(chē)、電腦、家用電器等耐用消費(fèi)品)例：We off a full after-sales service.after-sales service 2 售后服務(wù)中心例：Many large companies in Shanghai have geared themselves to the international conventions and set up after-sales services accepting repairs and dealing with customers

30、complaints.after-sales warranty 售后保單against all risks 保全險(xiǎn)例：These are goods insured against all risks.agency 代理行，經(jīng)銷(xiāo)處，公眾服務(wù)機(jī)構(gòu)，代理公司，中介公司例：The firm has agencies all over the world.agency recruitment通過(guò)職業(yè)介紹所招聘例：Recruitment in the UK is divided into agency recruitment, advertising or executive search.agenda

31、 議程例：An agenda is a list of things to discuss at a meeting.agent 1 代理商，代理人例：He is an authorized agent for a large insurance company.agent 2 作用力例：We believe that business can be a powerful agent for social change.aggressive police-style interview technique 咄咄逼人的警察審犯人式的面談方式例：He does not suggest an agg

32、ressive police-style interview technique, but insists that close inspection of a curriculum vitae is absolutely essential.aggressive reporting 樂(lè)觀高估的財(cái)務(wù)報(bào)告例: Some financial statements tend to increase income(aggressive reporting), others decrease income( conservative reporting).agribusiness 企業(yè)化農(nóng)業(yè)，家業(yè)綜合企

33、業(yè)例：He works for an agribusiness company.agro-industry （化肥制造、倉(cāng)庫(kù)建筑等）農(nóng)用工業(yè)例：These major sectors are telecomms, IT, agro-industry and what is termed welfare.air freight operator 空運(yùn)公司例：This air freight operator has no travel service.airline 航空公司例：I flew with my favourite airline as always.airline business

34、 航空業(yè)務(wù)例：Cathay Pacific（國(guó)泰航空公司） is in the airline business.OK，so much for todayairlines 航空公司(多用于航空公司名稱(chēng)中)例: English Royal Dutch Airlines (均大寫(xiě))air miles 里程獎(jiǎng) 亦作 air-miles awards例1: The attraction of air miles is easy to understand.例2: Air-miles awards for frequent flyers are one of airline services.air t

35、ime 通話時(shí)間例: Traditionally, cellar（此處應(yīng)為cellular,謝謝千千提醒） users have paid the air time for incoming calls as well as outgoing.airways 航空公司(主要用于航空公司名稱(chēng)中)例: British Airwaysalcometer酒精檢測(cè)儀(通過(guò)檢查呼吸測(cè)出血液中酒精含量的儀器),亦作Breathalyzer, drunkometer例:We are empowered to stop any motorist for routine reasons, and we can a

36、sk them to blow into the Alcometer if we think they might be over the limit.all-expenses-paid trip(由公司出錢(qián)的)免費(fèi)旅行例: To reward the top sellers, the company is offering them an all-expenses-paid trip to Las Vegas in America.allotment 配股例: Allotment has been made by random draw because of oversubscription

37、.all-risk policy 全險(xiǎn),綜合險(xiǎn),全險(xiǎn)保單例: We have taken out an all-risk policy on the electronic equipment.alternative 非主流的例: Coca-cola already has 8 per cent of the alternative beverage market.aluminum can 易拉罐, 亦作ring-pull can或popamalgamate 合并例:The two firms are amalgamating to increase productivity and save

38、running costs.amenity 1 (常作amenities)便利設(shè)施; 生活福利設(shè)施例: The large 17th century house has been tastefully renovated and refurbished to provide all the amenities of a modern conference center.amenity 2 設(shè)施齊全的現(xiàn)代化福利生活區(qū)例: This area has been developed into an amenity.American Express 美國(guó)運(yùn)通信用卡例: Departure-tax st

39、amps can be bought atairports and post offices with Australian currency or by American Express, Visa or MasterCard.American plan 美式酒店服務(wù)(提供住宿、一日三餐及一應(yīng)服務(wù))，美式收費(fèi)制（包括繕?biāo)藜耙粦?yīng)服務(wù)費(fèi)在內(nèi)的旅館收費(fèi)制）例： American plan includes bed, breakfast, lunch and dinner.amortization 攤銷(xiāo)例： Amortization is the depreciation of intangible

40、 assets such as Patents and Goodwill.angle 投資天使，對(duì)個(gè)人投資者（private investors）的別稱(chēng)，也叫 angel invester例1：Its important to start networking to find an angel long before you actually need the capital.例2：Angel investor: An individual investor who has made one or more equity investments in emerging growth techn

41、ology firms.annoyance 令人討厭的人或事例:The target market has viewed the ad so many times that it no longer makes a positive impression, and, in fact, it may make a negative impression in the form of an annoyance.annual general meeting 年度股東大會(huì)(根據(jù)法律規(guī)定每年舉行,出席的包括公司成員,股東和董事),簡(jiǎn)稱(chēng)AGM.口語(yǔ)里也稱(chēng)the yearly shareholders me

42、eting.例: The financial results will be announced at the annual general meeting.annualization 年工時(shí)制例: She also said companies might be able to implement the governments measures based on the annualization of working hours rather than a calculation week by week.annual production 年產(chǎn)量例: Within five years

43、 annual production went from 20 000 to 230 000 cars and the company founded its first South American subsidiary.annual profit 年收益,年利潤(rùn)例: The company produces an annual profit of 25 million.annual report 年報(bào)例: An annual report is a document which tells you about the companys performance over the year.a

44、nnual return 年度報(bào)表例: We are in the middle of making our annual return.answering machine 錄音電話,等于(英)answerphone例1:There were three messages on the answering machine.例2:The answerphone has fourteen minutes recording time, which is a bonus for any business.anti-fraud technique 防偽技術(shù)antitrust 反托拉斯,反壟斷例: An

45、titrust laws are a set of laws in the USA that aim to prevent large companies from controling all of the market for their products.any other business 任何其他議題(通常在會(huì)議議程末),簡(jiǎn)稱(chēng)AOB例1:Is there any other business? 2:You may bring the item up under any other business. 3:As staff holiday arrangement is a bit co

46、mplicated this time, I dont think we should include it under any other business.aperitif 開(kāi)胃酒appeal 吸引力例:Department stores appeal to people of all age groups, but particularly the 30-50 age category.apple polishing 逢迎,拍馬例:Other employee didnt like him and believed that his recent promotion was more t

47、he result of his apple polishing than his actual achivevements.application money 認(rèn)購(gòu)新股款項(xiàng)例:Application money must be returned with the appplication form.appointed 1 任命的例1: Measures are taken to ensure that newly-appointed members of staff are integrated effectively into existing teams.appointed 2 布置陳設(shè)

48、的,裝飾的例1: This office is well appointed with all the lastest devices. 2: This is a superbly/modestly appointed restaurant.appointment 任命,(聘任的)職位例: There has been a new appointment to the board.appraisal 評(píng)價(jià),評(píng)估例: annual appraisal interviews年度能力評(píng)估面試appreciation增值,升值例:For investors, innovation has transl

49、ated into stong earnings growth and stock price appreciation.approach to dialogue談話方式例:Different language have their own approach to dialogue.arrival notice到貨通知.例:We have not yetreceived the carriers arrival notice.articles (在法律事務(wù)所)培訓(xùn)期,律師實(shí)習(xí)例:Shes doing her articles with a firm in London.A share A股股票

50、(持有者沒(méi)有投票權(quán)的普通股票)例: But the A shares, off limits to foreign investors, were still among the best performers.Asian crises of the late 1990s 90年代末亞洲金融危機(jī)例:As Asian crises of the late 1990s illustrated, U.S.firms entering international business transactions need to be cautious of foreign governments.as is

51、 按現(xiàn)狀出售,概不保證,亦作as seen.例:The goods are to be sold as is .asking price 索要價(jià),要價(jià)例:Always negotiate, never pay the full asking price.asleep at the switch 玩忽職守,坐失良機(jī)例:Interest rates dropped significantly for a month before climbing back to higher levels, but our finance manager was asleep at the switch and

52、failed to renegotiate our loans.as of 自.起,等于as from例:I would like to inform you that as of September 6, 2001,the new name for our company will be Sunrise.as per 按照,依據(jù)例:The client requested that we send our report to him on a computer disc, so we wrote a short note to him sayingas per your request, w

53、e are sending you our report on disc, and elclosed it with the disc.aspirational group 帶領(lǐng)性消費(fèi)群體,領(lǐng)導(dǎo)性消費(fèi)群體例:Our emulates certain reference groups(aspirational groups) whereas one is actually a member of other groups.as seen 看貨買(mǎi)賣(mài),現(xiàn)場(chǎng)交易(貨物按買(mǎi)者所見(jiàn)現(xiàn)狀出售,賣(mài)方不保證質(zhì)量)例: If you buy at a car auction you take the vehicl

54、e as seen.終于寫(xiě)完了,今天感覺(jué)有些累呢,先閃了,大家看看吧Assembly line 裝配線e.g. He first worked on the shop floor on the assembly line. 他先是在工廠的裝配線上工作。e.g. I hope that all the training programs they run for the staff on the assembly line might have begun to have an effect. 希望那些為工作在裝配線上的員工提供的專(zhuān)業(yè)培訓(xùn)，如今已經(jīng)開(kāi)始發(fā)揮作用。Assembly point 集合

55、地點(diǎn)e.g. By law, the assembly point in case of fire must be clearly marked. 根據(jù)法律，發(fā)生火災(zāi)的集合地必須有明確的標(biāo)志。Assignment 1任務(wù)e.g. She was given a very difficult assignment. 她被分派一項(xiàng)非常艱巨的任務(wù)。Assignment 2 （財(cái)產(chǎn)、權(quán)益的）轉(zhuǎn)讓e.g. increase or assignment of registered capital 注冊(cè)資本的增加或轉(zhuǎn)讓。Asset 資產(chǎn)e.g. The cost of establishing a pate

56、nt, copyright, or trademark is treated as an asset on the balance sheet. 專(zhuān)利、版權(quán)或商標(biāo)的設(shè)立成本在資產(chǎn)負(fù)債表上屬于資產(chǎn)一類(lèi)。Assistant general manager 總經(jīng)理助理，副總經(jīng)理e.g. the assistant general manager will be responsible for everything when the boss is away. 經(jīng)理不在時(shí)，由總經(jīng)理助理負(fù)責(zé)全盤(pán)事務(wù)。Assistant personnel officer 人事助理e.g. Thank you for s

57、ending me the Job Description for the post of Assistant Personnel Officer. 感謝您寄來(lái)的有關(guān)人事助理一職的工作說(shuō)明。Associate 同事，伙伴e.g. If necessary, we would like to invite one of your associates to join us. 必要時(shí)我們將邀請(qǐng)你的一名同事一起參加我們的這項(xiàng)研究工作。Assume 承擔(dān)（義務(wù)、債務(wù)）e.g. As part of the agreement, the new buyer assumed all debts of th

58、e old company. 作為協(xié)議的一部分，新的買(mǎi)家承擔(dān)了以前公司的全部債務(wù)。At short notice 提前很短時(shí)間通知e.g. I was asked to come at very short notice. 他們讓我接到通知立刻就去。Attendance 出勤率e.g. the employees attendance was so poor that he was fired after six months. 那個(gè)雇員的出勤率極差，6個(gè)月之后就被解雇了。Attest 證明某事真實(shí)可信e.g. The government investigators required the

59、 companys accountants to attest to the accuracy of their reports.政府調(diào)查官員要求公司的會(huì)計(jì)師證實(shí)他們的報(bào)告準(zhǔn)確無(wú)誤.Attitude research 傾向調(diào)查,民意調(diào)查e.g. The results of the attitude research show a strong brand loyalty. 民意調(diào)查結(jié)果顯示人們高度信賴(lài)品牌.Attorney 法律事務(wù)代理人, 律師e.g. We need to use attorneys and other specialists in the area to smooth

60、the way and prevent mistakes. 我們需要使用法律事務(wù)代理人和業(yè)內(nèi)專(zhuān)家?guī)椭伷降缆?避免出錯(cuò).Attrition 人員自然損耗,人員自然削減 (如自然退休,死亡等，而不是人為的辭退,裁員Lets do better than our best!獨(dú)樂(lè)樂(lè),不如與人樂(lè)樂(lè)Attrition 人員自然損耗,人員自然削減 (如自然退休, 死亡等，而不是人為的辭退,裁員)e.g. By a quite practice of attrition we were able to reduce our staff size and cut our annual expenses whi