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1、II. Listening SkillsIdentifying Prices1. M: I want two correction pens and a notebook. How much are they?W:$ 1.95 for each correction pen. $ 5.00 for the notebook.Q:How much does the man have to pay?2. W:Ooh, itsonly $9.8. I bet Jane would love this blue vase. Flowers are really her thing.M:The sale

2、sgirl said it is 30% off today, and it will be the normal price tomorrow.Q:How much will the vase cost tomorrow?3. W:Wow, what a wonderful yard sale. Did you see the sofa? Itsin good shape, and hesselling it for just $100.M: Yeah. And that computer, just $150. What a steal! The one we saw last Satur

3、day was three times as expensive as it.Q: How much was the computer they saw last week?4. M:Hi. like to book two tickets for this weekendsconcert. How much for general admission?W:General admission is $25 per ticket and is standing room only. Seat tickets range from $35 to $50, depending on thesecti

4、on you want.Q:How much are two seat tickets?5. W:Hey, Nancy. Ivegot this coupon that says if I buy three cans of Coke, I get a free bag of chips.M:Youd better look at it more carefully. It says three bottles of Coke. The bottles are over there. $1.30 for each.Q: How much will the man pay to get thre

5、e cans of Coke and a bag of chips?1.D 2.B 3.CIII. Listening In4.B5.DTask 1: Malls in the U.S.Malls are popular places for Americans to go. People like malls for many reasons. They feel safe because malls have privatesecurityguardsandsometimesevenpolicestations.Parkingisusuallyfree,andtheweatherinsid

6、eisalwaysfine.Thenewestmalls have beautiful rest areas with waterfalls and large green trees. The largest mall in the United States is the Mal ofAmerica in Minnesota. It covers 4.2 million square feet. It has 350 stores, eight nightclubs, and a seven-acre park! Thereare parking spaces for 12,750 car

7、s. About 750,000 people shop there every week. The first indoor mall in the United Stateswas builtin1965 in Minnesota, butnowmalls areliketown centerswhere peoplecome to do manythings.They shop, eatfoodsfrom all over the world, and see movies at theaters. Some people even get their daily exercise fr

8、om the new sportwalking.”O(jiān)thers go to malls to meet friends. In some malls, people can see a doctor or a dentist and even attend church.In a word, people can do just about everything in malls.1.A 2.C3.B4.D5.DTask 2: Online ShoppingW: Hey, Don, online shopping is so popular nowadays. Where is a good

9、place to buy electronics online?M: Hmmm. I usually go to A. Sometimes I use eBay.W: Really, Ive never used either of those. What are they all about?M:Well,eBayis an auctionsite. People put theirstuffupforsale, andthen other peopleloginand iftheyreinterestedin one item, they bid on it. If you want to

10、 bid, you put in the amount that is the most willing to pay. Then,by a certain deadline, the highest bid gets the item.W: Interesting. Then, if your bid is the highest, how do you pay?M:Well, you can usually send a check or money order. Or, you can use a system called PayPal which lets you pay by cr

11、editcard online.W: Hoe do you get your stuff?M: Well, after the auction, eBay puts you directly in touch with the seller, and then you arrange for them to send it toyou. You can check it out at www.eB.W: I sure will. And how about that Amazon place you said?M:A is like an actual store, just online.

12、They sell just about everything, either new or used items. I find theprices are usually a good deal cheaper than in a store.W:Thats what heard. I think that buying some things online, like books, or DVDs, is a really good idea, but I couldnever buy clothes online.M:I know what you mean. Things that

13、you need to see, touch and feel first, before you buy, are hard to buy online. But thenagain, thererelots of people who buy everything online!W: Do you think its safe? I mean, Iveheard that people can steal your credit card number over the Internet.M: Well, I think that is does happen, but its very

14、rare. All in all, itspretty safe.W: And what if you want to return something?M:I think probably easier if you bought it in a real store. But, these online stores and sellers often have verygood return policies. You just need to package it all back up again.W: A pain in the neck if you ask me!1. Itsa

15、n auction site where people put their stuff up for sale, and then other people log in and bid on it.2. They can send a check or money order, or use a system called PayPal which lets them pay by credit card online.3. The online store puts the buyer directly in touch with the seller, and then the buye

16、r can ask the seller to send theitems over.4. She could never buy clothes online.5. You just need to package it all back up again.Task 3: Beware of bargains!Ever since ancient times, people have always loved a bargain. If they think they are gettinggood they will grabit up, whatever it is. Some peop

17、le buy clothes they will never wear, or furniture they have no need or room for. Some evenbuy cars they afford simply because the auto dealer is having a sale. There is an old You get what you payfor.”And another saying:“Ifa price seems too good to be true, it probably Sometimes stores feature poore

18、r qualitygoods at prices that are not really reduced. Some stores offer“unbelievablebargain on unit costs, then add onhidden charges so that the final price is the same as the regular sometimes even higher. There are bargains tobe had, but the safest way is to find a retailer that you can trust, and

19、 to be cautious. The Romans had a thebuyer beware!”The idea is as true today as it ever was.People have always loved abargain. If they think they are getting a they will grab it whatever it is. Butyou get what you pay for. Sometimes stores featurepoorer quality merchandise at prices that are not rea

20、llyreduced. Somestores offerunbelievable bargain on unit costs, thenadd on hidden charges so that thefinalprice is the sameas or even higher than theregular price. There are bargains to be had, but thesafest way is to find a retailer that youcan trust, and to be cautious.Task 4: An AnnouncementWelco

21、me to our Gift Shop! Time to start thinking about gifts for your friends! The best flowers, cards, stationery, dolls,orientalgifts,artprintsandposters,hand-madegifts,andwoodworkarearrivingdaily.Remember,allthegiftsarecarefullychosen by top professionals! You can get all your favorite gifts at a disc

22、ount of twenty per cent here at Gift Shop!IV. Speaking OutNow Your TurnKatherine: Peter,where are you off to?Peter:Katherine: Oh, the photo shop is next door to it.Would you mind picking up my pictures for me?Peter: All right. Want anything from the bookstore?Katherine: Well,could you pick up a stap

23、ler, please? My papers are in a mess.Peter: No problem.Just going to the bookstore.Model 2 Could you do me a favor?Now Your TurnNicole: Hey Robert, would you take a look at this for me? My computer is making a funny noise.Robert: Sure, let me have a look. Hmm, seems like something had gone wrong wit

24、h your hard drive.Nicole: Really?Well,thencouldyoudomeafavor?Ineedtogetitfixedrightaway.Wouldyougivemearidetothe store?Robert: No problem. But it is still under warranty?Nicole: afraid not. Its several years old.Robert: Lets hope the repairs are not too expensive.Model 3 I was wondering if you could

25、 possiblyNow Your TurnSusan: I wish I hadnt gone to town this morning. I lost my purse at the shopping center.Michael: sorry to hear that. What are you going to do now?Susan: I guess go back to check at the Lost and Found. And I was wondering if you could possibly lend me some moneyfor the bus fare.

26、 Every cent I had was in my purse.Michael: be glad to. Heres ten dollars, or do you need more?V. LetsTalkJack: There certainly are a lot of CDs on sale here today. I hope the new Linkin Park is on sale. What were you thinkingof picking up?Jane: Well, you know me, Jack. I love classic music. I was th

27、inking of either the Beatles or Elvis“Greatest Hits.”Jack: Jane, when are you going to get with the times? Classic Rock is not classic; itsjust old.Jane:Yes, well, Pop Rock all sounds the same to me. For me, the Classic Rock really stands out. what started it all.Jack: also been played a million tim

28、es. Dontyou get tired of it?Jane: No, never. Oh, theres a salesperson; letsask him what they have on sale.Salesman: Can I help you?Jack: Yes, my friend and I were looking for some CDs. We were hoping they would be on sale. My friend is looking for someolder selections like the Beatles or “Greatest I

29、 was really hoping have the new Linkin Parkon sale, but if not, Imalso looking for Nickelback.Salesman:Well, I have some good news and some bad news. The good news is that all of the CDs you have asked for are on sale.The bad news is we have just sold out of Elvis“Greatest Hits”,but we can order one

30、 for you.Jane: to her friend) Sold out of Elvis! That must mean pretty popular. to the salesman) You need to order it in?How does that work?Salesman: Well, if you give me your telephone number, when we get it, one of our staff will give you a call. Then you cansome and pick it up. It shouldntbe more

31、 than a week.Jane:Okay, well, take the Beatles CD right now, and you can order the Elvis for give you my phone number.Jack: And I will take the new Linkin Park for now. afraid I only have enough for one CD.Salesman: The sale lasts till the end of the month. In the meantime, get your CDs for you, and

32、 take down yournumber for that Elvis order. Boy, hesalways a popular seller!Jane: I know!Column AJackColumn BJaneFor ReferenceAB, persuade A to buy the jeans. telling you, the jeans will look great on you.A, give your impression of the jeans.Theyre nice, but I think Im going to look around a little

33、first.B, push A to buy the jeans.We only have a few pairs left.A, try to beat down the price.Theyre just too experience. If you give me a discount, maybe Illbe interested.B, make an offer.Since these jeans seem exactly specially made for you, Illgive you a five percent discount.A, bargain with B.Mak

34、e it ten percent, and Illtake them.BB, ask A whether he/she has done something wrong with the Walkman.Well, Sir/Miss. What exactly did you do with the Walkman when you got it home?A, complain and explain the problem.Why? I did nothing. I put it some batteries and turned it on, but it just wouldntwor

35、k.B, offer a suggestion.Well, Im afraid we dont have any more of these models in stock. Would you mind changing it for another type?A, ask if you can get a refund.Not if it costs more money. Can I just get my money back?B, Answer Asquestion and make an offer.afraiditsout store policy that only excha

36、ngeit. Butforonlytwentydollars more,youcan get a newmodel.A, give your opinion on Bsoffer.But thats what you told me about this model last week!VI. Furthering Listening and SpeakingTask 1: Does complaining work?Many people tolerate bad service or inferior products rather than make a complaint. They

37、feel that complaining doany good. In fact, wrong: complaining works because companies want dissatisfied customers. If you have acomplaint, do somethingaboutitright away.The longeryouwait, theharderitwill be to getyourcomplaint settled. First,you can complain to one of the clerks. If they cannot help

38、 you, then ask politely to speak to a manager. Also, many storeshaveCustomer Service representatives whose job solve problemsin customerrelations. These peopleareeagerto assistbecause companies realize that dissatisfied customers can damage their reputations. You should always insist on your ownrigh

39、tsasacustomer.Youhavetherighttoreceiveaproductyouorderedintimelymannerandingoodcondition.Withairlines,youhavetherighttobeontheflightyouvebooked.Youcanalsoexpectadiscountifyoureceivelessthanyouhaveagreeduponahotel room with a view of a brick wall instead of an ocean view, for example.1. tolerate2. do any goodcomplaintdissatisfied customers3. longer4. Customer Service5. the right in a timely mannerharder settledsolve problemsTask 2: Credit CardsBecausecreditcardshavesomanyadvantages,theirusehasbecomewidespread.Unfortunately,however,creditcardsaremajors

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